Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10652629November 5, 2014
ELECTRICAL SYSTEM
SPEEDOMETER WENT FROM 40 TO 120 MILES AN HOUR. AND TACK WAS STUCK AT 1 1/2 MARK. COULD NOT TELL WHAT SPEED I WAS ACTUALLY GOING. ON A 2007 EQUINOX LS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652089November 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE PROGRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650573October 28, 2014
STEERING
I PURCHASED THIS CAR USED ON SEPT. 15, 2014. IT IS THE SPORT EDITION OF THE EQUINOX. EVERY TIME I TURN THE STEERING WHEEL AT ANY SPEED THERE IS A RUBBING SOUND BETWEEN THE STEERING COLUMN & JUST BEHIND THE AIRBAG ON STEERING WHEEL & NEAR THE IGNITION SWITCH. I ASSUME IF THERE IS ENOUGH RUBBING FRICTION IT COULD AFFECT THE AIRBAG OR IGNITION SWITCH TO CAUSE A FIRE OR AIRBAG DEPLOYMENT. I TOOK CAR TO ROGER DEAN CHEVY DEALER IN CAPE CORAL, FL & THEY SAID THERE ARE NO RECALLS FOR SUCH A PROBLEM. I AM VERY CONCERNED ABOUT THIS RUBBING FRICTION & KNOW THAT GM HAS HAD BOTH IGNITION ISSUES & AIRBAG ISSUES WHICH THIS RUBBING SOUND IS NEAR BOTH OF THESE COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650582October 28, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, ENGINE
CAR BATTERY CONSTANT DRAINS, CAR WONT START UPON HOT/COLD WEATHER...BCM MIGHT BE THE CAUSE-BODY CONTROL MODULE COMPUTER, CAR CUTS OFF WHILE DRIVING, HAS STALLED, NOCKING SOUND WHEN AC/HEATER IS ON ,BURNING SMELL.BATTERY REPLACED AND NOT THE PROBLEM, ALT ALSO CHECKED AND IS WORKING GOOD. HAVE TO CONSTANTLY CHARGE THE BATTERY TO CHARGE THE COMPUTER TO GET THE CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650405October 27, 2014
AIR BAGS
AIR BAG LIGHT CAME ON AND WON'T GO OFF AND WON'T STOP DINGING. NO CRASHES, NO SUDDEN STOPS, 33,000 MILES. THIS SHOULD BE FIXED BY THE DEALERS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650033October 26, 2014
VISIBILITY/WIPER
WHILE DRIVING ON INTERSTATE,WINDSHIELD STARTED TO FOG SWITCHED HEAT CONTROL TO DEFOG WINDSHIELD AND IT DID NOT SWITCH, AS VISIBILITY WAS REDUCED I WAS NEARLY INVOLVED IN AN ACCIDENT.THE DEFROST SYSTEM STILL DOES NOT WORK. THERE WAS A RECALL FOR THIS SAME PROBLEM ON 2010 MODELS. CONTACTED DEALER AND ESTIMATE WAS AT LEAST $400.00 TO REPLACE A $21.00 PART VEHICLE WARRANTY IS EXPIRED. THIS IS ANOTHER GM SAFETY ISSUE AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650154October 26, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL INTERIOR AND EXTERIOR LIGHTS WILL FLICKER WHEN STARTED AND WILL SOMETIMES DO IT WHEN BREAKS ARE APPLIED. DOES NOT START ON FIRST TRY SOMETIMES. SOUNDS LIKE IT IS STARTING BUT JUST STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649431October 23, 2014
VISIBILITY/WIPER
THE VEHICLE HAD BEEN OPERATING IN HEAVY RAID FOR FOUR (4) HOURS. AT APPROXIMATELY 6:00 PM CST IN A CONSTRUCTION ZONE ON I-90 THE WIPERS CANTED OFF OF THE DRIVER'S SIDE OF THE WINDSHIELD RESTING ON THE DRIVER SIDE VIEW MIRROR. THE WIPERS COULD ONLY BE MANUALLY MOVED BACK TO THE WINDSHIELD. A CHECK OF THE FUSE SHOWED IT TO BE INTACT. WIPER MOTOR ASSEMBLY CAN BE HEARD TO 'HUM' WHEN WIPERS ARE ENGAGED, BUT WIPERS DO NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649046October 21, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I WAS TURNING LEFT ON A GREEN LIGHT AT THE CORNER OF ARGYLE AND OAKLEAF SUNTRUST BANK WHEN THE CAR SLIPPED INTO NEUTRAL AND I WAS STUCK IN ONEWAY OPPOSITE TRAFFIC UNTIL I TURNED OFF THE ENGINE AND RESTARTED IT AND THEN WAS A BLE TO GO INTO DRIVE, I WAS ALMOST IN A SERIOUS ACCIDENT WITH SEVERAL CARS. THEN I WAS TRAVELING NORTH ON HWY 295 AND I HAD IT IN CRUISE CONTROL AND I COULD NOT GET IT TO QUIT UNTIL I TURNED OFF THE ENGINE. THE POWER TRAIN WAS SLIPPING AFTER I HAD TAKEN IT TO THE CHEVY DEALER AND THEY SAID IT WAS FIXED BUT LESS THAN A YEAR LATER IT STARTED DOING THE SAME THING AS BEFORE, SLIPPING, MAKING LOUD SCRATCHING NOISES.RUBBING NOISES AND IT SMELLED FUNNY LIKE IT WAS BURNING BUT THERE WAS NO FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648846October 20, 2014
VISIBILITY/WIPER
TRIED TO CLEAR WINDSHIELD OF FROST. ONLY COLD AIR CAME OUT OF VENT. SAME COLD AIR ON ALL HVAC SETTINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648959October 20, 2014
AIR BAGS
MY 19 YEAR OLD DAUGHTER WAS DRIVING HOME FROM WORK AT APPROXIMATELY 11 PM ON SUNDAY, OCTOBER 5, 2014 ON A STRAIGHT STREET GOING APPROXIMATELY 40 MPH IN OUR 2007 CHEVROLET EQUINOX WHEN BOTH THE DRIVER & PASSENGER SIDE AIR BAGS DEPLOYED FOR NO APPARENT REASON. IT SCARED HER HALF TO DEATH, AND LUCKILY SHE DID NOT GET IN TO AN ACCIDENT. I CALLED OUR LOCAL CHEVROLET DEALERSHIP TO REPORT THE ISSUE & REQUEST SERVICE. I WAS TOLD THAT THERE WERE NO RECALLS & THAT I SHOULD FILE WITH MY INSURANCE COMPANY. I CONTACTED MY INSURANCE COMPANY & WAS TOLD NO COLLISION, NO CLAIM. I THEN WENT BACK TO THE SERVICE MANAGER & HE PROCEEDED TO TELL ME THAT THE CAR PROBABLY THOUGHT IT WAS GOING TO TIP OVER--REALLY? LONG STORY SHORT, I HAVE CALLED GM PRODUCT DEPARTMENT & FILED A CLAIM WITH THEM, AND THE DEALERSHIP HAS HAD MY CAR FOR OVER A WEEK, AND THEY HAVE NOT HEARD FROM GM. I WAS TOLD BY THE PRODUCT SPECIALIST THAT AN INSPECTOR WAS GOING TO CHECK THE CAR & LET ME KNOW WHAT THE COMPUTER SAYS OF WHY THE AIR BAGS DEPLOYED. I HAVE NEVER HEARD OF SUCH A THING, AND THEY ARE SAYING IT HAPPENS ALL THE TIME ESPECIALLY IN SUV'S. I HAVE OWNED AN SUV SINCE 2005 & HAVE NEVER EXPERIENCED AN ISSUE WITH THE AIR BAGS DEPLOYING WITHOUT A COLLISION. I WOULD LIKE TO KNOW IF THIS HAS HAPPENED TO ANY ONE ELSE & HOW I CAN HANDLE THIS MALFUNCTION OF THE AIR BAGS. I FEEL THAT THIS IS AN ISSUE WITH FAULTY AIR BAGS, NOT MY FINANCIAL ISSUE. AND IS THIS CAR STILL SAFE FOR US TO DRIVE? PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648343October 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED GEARS EVEN WHEN THE VEHICLE WAS PLACED IN PARK WITH THE KEY OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648516October 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ON SEPTEMBER 25, 2014, I WAS HEADED HOME FROM WORK TRAVELING 45 MILES PER HOUR WHEN THE MESSAGE STABILITRAKING OFF APPEARED ON THE DASHBOARD. IT WAS A CLEAR AND SUNNY DAY. AS I CONTINUED TO DRIVE, MY VEHICLE BEGAN TO LOOSE POWER AND PROCEEDED TO SLOW DOWN AS I WAS IN ROUTE. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND DASHBOARD MESSAGE WAS FLASHING STABILITRAKING OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAKING, ENGINE POWER IS REDUCED THEN THE ENGINE SHUTDOWN AND WOULD NOT TURNOVER. IT WOULD NOT MAKE A SOUND. I CALLED ONSTAR SERVICE FOR TOWING. THEY DID A DIAGNOSTIC CHECK AT MY REQUEST AND THE FOLLOWING CODES WERE GIVEN: P0502, P0513, P0606 AND P0700. AFTER 45 MINUTES OF WAITING BESIDE THE ROAD, I ATTEMPTED TO START THE VEHICLE AGAIN AND IT CRANKED. HOWEVER, STILL FLASHING THE SAME MESSAGES ABOVE; IT WOULD NOT PICK SPEED. THE ENGINE LIGHT NEVER WENT OFF. I WAS ONLY ABLE TO TRAVEL ABOUT 25 MILES PER HOUR AND MADE IT HOME SAFELY. I HAD TO HAVE A TOWING COMPANY TOW IT FROM MY YARD TO THE DEALER. I PICKED IT UP TWO DAYS LATER FROM THE DEALER. THEY WERE UNABLE TO DUPLICATE THE PROBLEMS, COULD FIND NOTHING WRONG, CLEARED ALL CODES AND I PICKED UP MY VEHICLES AND WENT HOME WITH NO ANSWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648519October 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
ON TUESDAY, OCTOBER 14, 2014, I WAS LEAVING WORK HEADED TO MY PHYSICAL THERAPY APPOINTMENT. IT WAS A RAINY DAY. WHILE IN ROUTE, A MESSAGE APPEARED ON THE DASHBOARD: STABILITRAKING OFF. I PROCEEDED TO TURN RIGHT AND GET INTO THE LEFT TURNING LANE HEADING TO MY APPOINTMENT. ONCE, I GOT INTO THE TURNING LANE THE DASHBOARD MESSAGE WAS FLASHING: STABILITRAKING OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAKING AND ENGINE POWER IS REDUCED. THE VEHICLE SHUTS DOWN. I ATTEMPTED START THE VEHICLE AND IT MOVED A FEW INCHES THEN SHUTDOWN. ABOUT A FEW MINUTES LATER, I ATTEMPTED A SECOND TIME TO TURN IT ON. ONCE AGAIN, IT MOVED ABOUT A FEW MORE INCHES AND SHUTDOWN. WHEN I ATTEMPTED A THIRD TIME, THE VEHICLE WOULD NOT TURN OVER. I CALLED ONSTAR FOR ASSISTANCE, THEY CONTACTED 911 BECAUSE I WAS A DANGEROUS INTERSECTION. THEY ALSO CONTACTED CHEVROLET ROADSIDE ASSISTANCE FOR TOWING. THE POLICE ARRIVED AND PUSHED MY VEHICLE OFF TO THE SIDE OF THE ROAD TO SAFETY UNTIL THE TOWING COMPANY ARRIVED. THE VEHICLE STILL WOULD NOT START. ABOUT 25 TO 30 MINUTES LATER MY HUSBAND ARRIVED AND STARTED THE VEHICLE WITH NOT PROBLEM, BUT THE SAME MESSAGES APPEARED. ON THURSDAY, OCTOBER 15, 2014, DEALER CONTACTED ME AND STATED THAT MY VEHICLE WAS READY FOR PICKUP AND COULD NOT DUPLICATE THE PROBLEM NOR READ THE GM CODES. THEY CLEARED ALL CODES AND RECOMMENDED THAT I TAKE IT TO A CHEVROLET DEALER FOR A DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648520October 17, 2014
ENGINE, VEHICLE SPEED CONTROL
ON OCTOBER 16, 2014, I WENT TO THE DEALER TO PICKUP MY VEHICLE STILL WITH NO ANSWERS TO WHY THE DASHBOARD MESSAGE IS READING: STABILITRAKING OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAKING AND ENGINE POWER IS REDUCED. THEN THE ENGINE SHUTS DOWN. AS I WAS PULLING OFF THE DEALERSHIP LOT, THE ENGINE LIGHT STARTING FLASHING RAPIDLY, VEHICLE BEGAN TO LOOSE POWER, IT WAS BACKFIRING AND SMELLED OF A FOUL ODOR. THE SALES MANAGER CAME OUTSIDE TO DRIVE THE VEHICLE AND THE VEHICLE CONTINUED TO LOOSE ENGINE POWER. BY THE TIME HE CAME BACK INSIDE TO SPEAK WITH US, HE STATED THAT HE COULD NO LONGER TURN THE VEHICLE ON. HE STATED THAT IT WOULD NOT TURNOVER AT ALL. I AM NOW AWAITING THE FINDINGS AND GRATEFUL TO GOD THAT PROBLEM HAPPENED AGAIN ON THE DEALER'S LOT AND NOT IN RUSH HOUR TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648257October 16, 2014
ENGINE
QUESTION. I RECEIVED A LETTER IN THE MAIL REGARDING MY 2013 CHEVY EQUINOX WITH FLEX FUEL. THE LETTER STATES SOME 2013 EQUINOX VEHICLES EQUIPPED WITH THIS FEATURE MAY HAVE A CONDITION WHERE THE FLEXIBLE SENSOR MAY BECOME INOPERATIVE DURING NORMAL OPERATION DUE TO AN ELECTRICAL FAILURE CAUSED BY ROAD SALT AND OTHER ENVIRONMENTAL CONTAMINANTS. THIS COULD CAUSE THE SERVICE ENGINE LIGHT TO ILLUMINATE AND REMOTE START WILL BE INOPERATIVE. WHY WOULDN'T THIS BE A RECALL ISSUE? IT EFFECTS THE ENGINE. TO ME THIS IS A WAY AROUND ANOTHER RECALL INCIDENT INVOLVING GENERAL MOTORS. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644318October 13, 2014
EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644312October 13, 2014
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE WAS HIT ON THE DRIVER'S SIDE AT THE FRONT DOOR. VEHICLE WENT RIGHT AFTER IMPACT AT FULL THROTTLE INTO A 12 FT DITCH. TURNED 90 DEGREES OUT OF THE DITCH,CAME OUT OF THE DITCH, ACROSS A 4 LANE ROAD. FRONT LEFT WHEEL CAUGHT ON A CURB, VEHICLE STILL A FULL THROTTLE WITH DRIVER TRYING TO BRAKE. VEERED TO THE LEFT, JUMPED A 2 FT DITCH, WENT TO THE RIGHT, HIT A 3 FT ROCK, KNOCKED THE ROCK INTO THE DITCH AND CAR ENDED UP ON TOP OF THE ROCK. AIR BAGS DID NOT DEPLOY AT THIS THIS. VEHICLE TRAVELED APPROXIMATELY 953 FT AT FULL THROTTLE BEFORE HITTING THE ROCK. GM HAD REPLACED THE IGNITION SWITCH ONCE UNDER POLICY VEHICLE WOULD NOT COME OUT OF GEAR WHEN PARKED SOMETIMES. EVEN AFTER REPLACING IGNITION SWITCH WE CONTINUED TO HAVE PROBLEMS REMOVING KEY FROM IGNITION. NATIONWIDE INSURANCE HAS POSSESSION OF THE CAR AND IS PAYING AN OUTSIDE VENDOR TO DOWN LOAD THE DATA FROM THIS ACCIDENT. GM WAS CALLED AN WE GOT ONE PHONE CALL BACK ABOUT THIS ACCIDENT A WEEK AGO. DO HAVE PICTURES AND VIDEO FROM THE ACCIDENT SCENE. ALSO HAVE A DIAGRAM OF THE DISTANCES THE CAR TRAVELED WHILE CHANGING DIRECTIONS AFTER BEING HIT. BEST TIME TO CALL IS BETWEEN 10AM AND 1PM AS I DRIVE A SCHOOL BUS AND CAN NOT TALK. OR AFTER 6PM TO 9PM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644321October 13, 2014
FUEL/PROPULSION SYSTEM
SMELLED INCREASING GAS SMELL. MY MECHANIC FOUND A FUEL LEAK, PULLED THE GAS TANK AND HAD TO REPLACE THE FUEL PUMP AS THE PLASTIC SUPPLY/RETURN HAD CRACKED AND WAS LEAKING FUEL. MECHANIC INFORMED ME THAT HE THOUGHT THERE WAS A RECALL IN EFFECT FOR THIS PROBLEM. TO DATE, I HAVE NEVER BEEN NOTIFIED BY CHEVY OF A RECALL FOR THIS PROBLEM, YET I CAN SEE ONLINE THAT THIS IS HAPPENING FREQUENTLY. I FOUND GM'S CAMPAIGN # 12190 BUT NOT SURE IT IT COVERS MY YEAR AND MODEL. IT WAS OVER $600 TO REPLACE THE FUEL PUMP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645086October 12, 2014
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED TO STOP THE CAR ON A ROCKY OFF-ROAD MOUNTAIN PUBLIC ACCESS ROAD. THE ROAD CONSISTED OF A LOW GRADE INCLINE, AND THE ANTI-LOCK BRAKES FROZE AND CAUSED THE VEHICLE TO SKID AND THE BRAKES FROZE UP AND THE VEHICLE WAS GAINING MOMENTUM DANGEROUSLY FOR ABOUT 30 SECONDS UNTIL THE GRADE LEVELED. HOWEVER, I WAS FOUND MYSELF LOOKING FOR A PLACE TO RUN OFF THE ROAD TO STOP THE CAR BEFORE IT FINALLY STOPPED. I WAS LUCKY THERE WERE NO OTHER VEHICLES COMING TOWARD ME AROUND THE CURVES. I HAVE DRIVEN ROCKY MOUNTAIN ROADS MANY TIMES BEFORE, AND I ASSUMED THAT THIS VEHICLE WOULD BE SAFE TO DRIVE, BUT IT WAS NOT SUITABLE TO OFF-ROAD DRIVING. I WANT TO WARN OTHERS TO NOT TAKE THIS VEHICLE OFF ROAD, EVEN THOUGH IT LOOKS LIKE AND IS ASSUMED BY BUYERS AS A SAFE VEHICLE DRIVING IN ROCKY, OFF-ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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