Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10664502December 16, 2014
ELECTRICAL SYSTEM
WHEN I WOULD TRY TO START THE CAR THE STARTER WOULD STICK AND JUST KEEP TURNING OVER AND OVER, AND WOULD NOT START, WHEN I FINALLY GOT IT TO START I WOULD BE DRIVING DOWN THE ROAD THE RPM'S WOULD SHOOT UP BETWEEN 3 AND 6 AND DROP TO 0 IN A MATTER OF SECONDS AND EVERYTHING IN THE CAR WOULD SHUT DOWN, THIS IS WHILE I AM DRIVING DOWN THE ROAD IN THE MIDDLE OF TRAFFIC. I HAD TO PULL OVER AND SET THERE UNTIL IT DECIDED TO START, SOMETIMES IT TOOK AWHILE AND OTHERS IT WOULD START RIGHT UP. THIS HAS HAPPENED OVER AND OVER TO MANY TIMES TO COUNT, THIS CAR IS VERY DANGEROUS, I COULD HAVE BEEN HURT VERY BADLY. ALSO THE KEY WOULD STICK IN THE IGNITION AND WOULD NOT TURN I WOULD HAVE TO GET OUT OF THE CAR AND ROCK IT BACK AND FORTH IN ORDER FOR IT TO TURN TO START THE CAR. I HAD EVERYTHING POSSIBLE DONE TO THIS CAR THAT THE MECHANIC COULD POSSIBLY THINK OF, EVEN A NEW COMPUTER AND THOUSANDS OF DOLLARS LATER IT IS STILL DOING THE SAME THING. THERE IS SOMETHING REALLY BAD WRONG WITH THE CAR AND IT NEED TO BE FIXED. I AM TIRED OF PUTTING OUT MONEY AND IT NOT BEING RESOLVED. HAVE PAPER WORK ON ALL THE WORK DONE TO THE CAR. MORE THEN 1 MECHANIC HAS LOOKED AT IT AND THEY ARE STILL SCRATCHING THERE HEADS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664517December 16, 2014
SEATS
I RECEIVED A RECALL NOTICE IN SEPTEMBER 2014... GM RECALL 14271 AFTER MAKING NUMEROUS PHONE CALLS OVER THE LAST 3 MONTHS TO BOTH THE LOCAL CHEVY DEALER AND CHEVROLET CUSTOMER ASSISTANCE CENTER THERE IS STILL NO PART AVAILABLE TO REMEDY THIS SAFETY ISSUE. THE ONLY RESPONSE IS THE "PARTS ARE NOT AVAILABLE" AND "WE HAVE NO IDEA WHEN THEY WILL BE IN." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664650December 16, 2014
VEHICLE SPEED CONTROL, STRUCTURE:BODY
CHEVY WAS STOPPED AT A TRAFFIC LIGHT AND WAS APPROX. 30 FEET BEHIND ANOTHER VEHICLE AND THE DRIVER HAD HIS FOOT ON THE BRAKE PEDAL. THE CHEVY SUDDENLY ACCELERATED, DRIVER TRIED TO STOP VEHICLE BY STEPPING HARDER ON BRAKE PEDAL, HE SWERVED TO THE LEFT TO AVOID HITTING VEHICLE IN FRONT OF HIM, BUT STILL HIT VEHICLE WITH EXTENSIVE DAMAGE TO THE CHEVY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664687December 16, 2014
STEERING
STEERING BECAME STICKY AND JERKY. SCARY. FEELING LIKE MAYBE I WAS GOING TO LOSE CONTROL THEN WENT AWAY. HAPPENED OVER A PERIOD OF SEVERAL DAYS DRIVING THE HIGHWAY. HASN'T OCCURRED SINCE LAST YEAR AS I RECALL. DIDN'T TAKE TO THE DEALER BECAUSE PROBLEM SEEMED TO DISAPPEAR. BUT A FEW DAYS AGO I RECEIVED A NOTICE FROM GM ACKNOWLEDGING THIS IS A KNOWN PROBLEM IN THIS MODEL/YEAR AND TO TAKE TO THE DEALER. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT BUT THE DEALER SAID THEY WOULD NOT FIX IT IF THEY COULD NOT DRIVE IT AND DUPLICATE THE PROBLEM, AND SINCE IT HASN'T HAPPENED RECENTLY, THEY TOLD ME TO JUST KEEP DRIVING IT. I AM MORE CONCERNED NOW THAT THEY APPARENTLY KNOW OF THIS PROBLEM AND MUST KNOW THE PROPER REPAIR, BUT DO NOT WANT TO FIX MY CAR. WHAT IF IT HAPPENS AGAIN AND I AM NOT SO FORTUNATE IN MY ABILITY TO STEER PAST THE STICK AND JERK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664213December 15, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER BLEND DOOR IS BROKEN. THE COST OF REPLACING THE DOOR IS $1000 +. I CANNOT AFFORD TO GET THIS PROBLEM FIXED. THIS SEEMS TO BE A VERY COMMON PROBLEM IN THIS MODEL VEHICLE. I AM SO DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664260December 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A NEW CAM SHAFT SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,996.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664141December 14, 2014
VISIBILITY/WIPER
HEATER AND DEFROSTER ARE NOT WORKING. BLOWER WORKS GREAT BUT IN THE WINTER COLD AIR DOES NOT DEFROST WINDSHIELD. THERE IS NO WARM AIR AT ALL. THIS MAKES DRIVING CONDITIONS VERY DIFFICULT IN THE COLD WEATHER. MY WIFE DEPENDS ON THIS CAR TO GET TO WORK EVERY DAY. I UNDERSTAND THAT THE ISSUE IS A PART THAT COSTS ABAUT $65 BUT THE LABOR COST IS ABAUT $1000 WE CANNOT AFFORD TO PAY THAT. CHEVROLET SHOULD STEP UP AND PUT A RECALL ON FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664185December 14, 2014
ENGINE
I TRIED TO PUT THE HEATER ON AND COLD AIR CAME OUT. I REPLACED THE THERMOSTAT AND STILL HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664043December 13, 2014
AIR BAGS
AIR BAG SENSOR FOR FRONT SEAT PASSENGER TURNS THE AIR BAG ON AND OFF INTERMITTENTLY WHILE VEHICLE IS IN MOTION, EVEN WITH AN ADULT PASSENGER (OVER 100 LBS) IN THE FRONT SEAT. THIS COULD CAUSE THE AIR BAG NOT TO DEPLOY IN THE EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664094December 13, 2014
STEERING
RECEIVED NOTICE FROM GM SAYING THERE MAY BE A STEERING ISSUE DESCRIBED AS STEERING VERY HARD, BUT ONLY ON LONG TRIPS. GM SAID THEY WILL NOT REPAIR UNLESS THE STEERING HARD HAPPENS. SEEMS STRANGE THEY ARE GOING TO WAIT UNTIL IT DOES. THEY DID SAY THEY ARE EXTENDING THE WARRANTY TO 150,000 MILES FOR THIS ISSUE. I HAVE NOT EXPERIENCED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663805December 12, 2014
ENGINE
THIS VEHICLE USES ABOUT 1 QUART OF OIL PER 1000 MILES. WITH NO WARNING FROM MANUFACTURER OR DEALER AND THE RECOMMENDED OIL CHANGE AT EVERY 4 TO 5 THOUSAND MILES, THE OIL LEVEL IS GONE BY THE TIME THE OIL CHANGE IS DUE. THIS REPEATED ACTION CAUSES THE CAM POSITION SENSOR TO SLUDGE UP AND BECOME FAULTY. THIS IN TURN CAUSES THE MOTOR TO STALL. THERE HAVE BEEN MANY COMPLAINTS OF THE ENGINE STALLING ON THE HIGHWAY. MINE HAS STALLED MANY TIMES IN CITY TRAFFIC. DUE TO MY DRIVING SKILLS I HAVE AVOIDED ANY ACCIDENTS. IT IS ONLY A MATTER OF TIME BEFORE THERE ARE DEATHS ATTRIBUTED TO THIS ISSUE. ALTHOUGH THE MANUFACTURER HAS BEEN AWARE OF THIS PROBLEM SINCE 2007, IT HAS NOT EVEN GONE AS FAR AS INSTALLING A LOW OIL LEVEL SENSOR TO HELP PREVENT THIS FROM HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663551December 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE STABILITRACK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE DEALER STATED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,554.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663595December 11, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT A BURNING TALC ODOR EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND DISCOVERED THAT THE DRIVER SIDE AND BOTH REAR SEAT BELTS NO LONGER WORKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663598December 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS HIGH RESISTANCE CONNECTORS WERE FAULTY. AS A RESULT, THE AIR BAG HARNESS CUSHING TERMINAL KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663672December 11, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT BELT WAS CONTINUOUSLY BEEPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,441.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663326December 10, 2014
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
BEEN HAVING OFF AND ON PROBLEMS WITH DRIVER SIDE AIR BAG COMING ON AND OFF. IT WILL APPEAR FOR MAYBE A WEEK THEN GO OFF TOTALLY FOR MONTHS. I TOOK IT IN TO THE DEALER WHERE I BOUGHT AND THEY RAN A TEST AND SAID IT WOULD BE OVER 400.00 TO FIX. NOT SURE WHAT TO DO AS THIS IS JUST ONCE IN AWHILE SERVICE AIRBAG! HAS THERE BEEN ANY OTHER PROBLEMS WITH THIS MAKE AND MODEL.? NOT SURE WHAT TO DO. HATE SPENDING ALL THIS MONEY IF IT IS JUST A FLUKE. THANK YOU FOR YOUR HELP ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663435December 10, 2014
ENGINE
STARTED VEHICLE AND RPMS WERE BOUNCING AND CAR WAS IDLING VERY ROUGH. I TOOK THE CAR THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG, THEY COULD NOT DUPLICATE ANYTHING. I ALSO ASKED ABOUT THE HARD DOWNSHIFTING AND BRAKE FADE AND WAS TOLD THEY WERE UNABLE TO DUPLICATE ANY ISSUES WITH CAR. I PICKED THE CAR UP 4 DAYS LATER FROM THE "SERVICE" AND THE GREASY HANDPRINTS ALL OVER THE HOOD AND SIDES OF THE CAR WERE TELL TALE SIGNS I WOULD NOT BE RETURNING. I WAITED APPROXIMATELY 1 MONTH AND THE START UP IDLE WAS GETTING WORSE SO I TOOK THE CAR TO ANOTHER DEALER AND WAS TOLD IT WAS NORMAL FOR THIS ENGINE TO IDLE ROUGH AND EMIT BLACK SMOKE ON INITIAL START AND WAS GIVEN A BULLETIN THAT SAID THIS WAS A NORMAL CONDITION FOR THIS VEHICLE. THEN ON 12/5/14 I RECEIVED A LETTER STATING THAT IF THE CAR IS DRIVEN STRAIGHT FOR A LONG PERIOD OF TIME THE STEERING COULD NOT OPERATE PROPERLY AND BE DIFFICULT TO TURN AND YOU SHOULD USE FORCE TO TURN THE WHEEL. THIS IS A NEW CAR WITH LESS THAN 7500 MILES ON IT AND NO ONE IS WILLING TO HELP? THANKS FOR NOTHING GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663195December 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE GEARS BECAME DIFFICULT TO SHIFT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,782.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663219December 9, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662856December 8, 2014
ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
MY 2008 EQUINOX HAS BEEN HAVING PROBLEMS WITH STARTING, IT'S FINE WHEN IT'S SAT OVER NIGHT HOURS BUT DURING THE DAY WHEN IT'S ONLY SAT A COUPLE OR A FEW HOURS IT WILL HESITATE AND I'VE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY KEPT SAYING NOTHING IS WRONG BUT IT CONTINUES TO DO IT, SO SOMETHING HAS TO BE WRONG AND THE PASSENGER FRONT WINDOW DOESN'T GO DOWN AND I HAD BEEN TAKING IT TO BE LOOKED AT FOR THE STARTING PROBLEM WAY BEFORE THE WARRANTY WAS UP AND I DON'T FEEL I SHOULD HAVE TO PAY TO HAVE THE PROBLEMS CORRECTED.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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