Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10670544January 6, 2015UNKNOWN OR OTHER
THE ISSUE WITH THE HVAC APPEARS TO BE A COMMON PROBLEM, NO HEAT JUST COLD AIR, DEFROSTER WILL NOT DEFROST WINDOWS BUT FOGS THEM ALL UP, WHICH IS REALLY A PROBLEM @ 65 MPH ON THE INTERSTATE. SPOKE TO DEALER ABOUT TSB # 11135 ISSUED BY GM MAY OF 2012 AND THEY COULD CARE LESS ABOUT WHAT IS CONTAINED IN THIS BULLETIN. WENT BACK TO DEALER CONCERNING CRUISE CONTROL JUST SHUTTING OFF WITHOUT WARNING AT HIGHWAY SPEEDS, THEY COULD NOT GET VEHICLE TO REPLICATE THIS (WHAT NO FAULT CODES). INTERMITTENT NO START WHEN ACTUALLY USING KEY TO START, DEALER CLAIMS THEY COULD NOT REPLICATE THIS ALSO. IT APPEARS THAT THE DEALERSHIP IS VERY GOOD AT NOT WANTING TO FIX OR ABLE TO REPLICATE ANY OF THESE ISSUES. VEHICLE WAS BOUGHT MARCH 25, 2014 WITH 99,704 MILES ON IT, CURRENT MILEAGE IS JUST SHY OF 103,000. COME ON GM STAND BEHIND YOUR PRODUCT AND TELL YOUR DEALERS TO BE TRUTHFUL WHEN RESALING A VEHICLE THAT HAS A TRACK RECORD LIKE THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669610January 2, 2015ELECTRICAL SYSTEM, POWER TRAIN
AFTER PARKING CAR AND TURNING KEY TO TURN OFF ENGINE I CAN'T GET THE KEY OUT THE CAR. ISSUE HAPPENS A FEW TIMES A WEEK AND SOMETIMES HAPPENS ALL DAY. SOMETIMES YOU HAVE TO SIT AND WAIT OR RESTART CAR AND DRIVE AROUND AND THEN PARK TO GET KEY OUT. I HAVE SEEN THE ISSUE REPORTED ON MULTIPLE SITES AND FORUMS YET GM STILL HASN'T ISSUED A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669440January 1, 2015ELECTRICAL SYSTEM, ENGINE
THE CAR LOST POWER, ALL LIGHTS ON THE DASHBOARD DISAPPEARED, ENGINE STOPPED RUNNING ENROUTE TO TORONTO ON 12/31/2014 WITHOUT ANY WARNING I WAS DRIVING AT 545 PM T110KM/HR ON THE FAST LANE/3RD LANE AND I HAD TO MANEUVER THE CAR FAST FROM THE 3RD TO THE SECOND TO THE FIRST AND ABLE TO STOP AT THE SHOULDER. IF I WAS NOT DRIVING ABOVE SPEED LIMIT I WOULD HAVE BEEN TOAST, QEW IS A MAJOR THROUGH WAY AND THIS WAS NEW YEARS EVE SO TRAFFIC WAS MOVING FAST. AS I ACCELERATED I FELT A CATCH ON THE GAS PEDAL AND THE CAR JUST STOPPED. THIS IS A 2013 MODEL AND I HAVE NO PROBLEMS WITH IT UNTIL NOW. AFTER A MINUTE I TURNED THE IGNITION ON WITHOUT ANY PROBLEMS AND MADE IT TO MY SISTERS HOME IN PICKERING WITHOUT ANY INCIDENT. I WILL CONTACT THE DEALERSHIP TODAY JAN 1 IF THEY ARE OPEN. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669281December 31, 2014ELECTRICAL SYSTEM, ENGINE, AIR BAGS
I HAVE HAD MANY PROBLEMS WITH THIS VEHICLE REGARDING ELECTRICAL, AUDIO, AIRBAG LIGHTS COMING ON AND NOW ENGINE OIL. THE ENGINE OIL WAS JUST DETECTED AT 80,000 MILES HOWEVER I HAVE COMPLAINED THAT MY CAR DOES NOT RUN RIGHT SINCE THE BEGINNING. THEY CLAIM THAT THE ENGINE IS BURNING OFF THE OIL HOWEVER I AM VERY GOOD AT GETTING MY OIL CHANGES AROUND 3000 MILES AND WHERE IS THE OIL GOING? ITS NOT IN MY GARAGE OR ON THE ENGINE? I HAVE HAD MY CAR COMPLETELY GO BLANK ON THE DASH NO INDICATOR LIGHTS ETC. I HAVE FILLED A COMPLAINT WITH CHEVY TO NO AVAIL. I AM VERY DISAPPOINTED THAT NOW MY ENGINE NEEDS TO BE REPLACED OR MAYBE JUST HE PISTONS? AT 80,000 MILES? THIS HAS BEEN GOING ON SINCE I OWNED IT FROM SEPT 2009! I THINK CHEVY NEEDS TO STEP UP AND MAKE THINGS RIGHT! DISAPPOINTED. JUST FOR THE RECORD I BOUGHT THIS CAR IN CALIFORNIA. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669360December 31, 2014ELECTRICAL SYSTEM
ONCE THE VEHICLE WAS PUT INTO PARK THE KEY GOT STUCK IN THE IGNITION. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669077December 30, 2014FUEL/PROPULSION SYSTEM
STARTED MY CAR ON A NORMAL DAY AND IT SOUNDED LIKE A MOTOR BOAT, AND WHEN I TURNED ON THE HEAT THE ENTIRE CAR SMELLED LIKE GAS!!!!! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669209December 30, 2014AIR BAGS
I HAVING PROBLEM WITH THE AIR BAG LIGHT ON THE DASHBOARD, ON AND OFF BY TIME. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668983December 30, 2014ENGINE
FAN ASSEMBLY STOPPED WORKING, CAUSING MY ENGINE TO OVERHEAT, AND NOW I HAVE A BLOWN HEAD GASKET...NOT A CHEAP REPAIR. APPEARS THERE ARE A LOT OF OWNERS OF THE SAME VEHICLE THAT SEEM TO BE HAVING A HEAD GASKET ISSUE AROUND 80K. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668690December 29, 2014ENGINE
CAR OVERHEATED GOING DOWN THE INTERSTATE (ABOUT 65 MPH). BLEW A HEAD GASKET, FIXED THAT. THEN OVERHEATED A WEEK LATER WHILE IN TOWN DRIVING (ABOUT 45 MPH) BLEW A HEAD GASKET AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668890December 29, 2014ENGINE
BOUGHT VEHICLE USED WITH ABOUT 30K MILES ON IT, AT FIRST OIL CHANGE WAS TOLD OIL WAS LOW, THIS CONTINUED OVER THE NEXT SEVERAL CHANGES, A FEW TIMES IT WAS FOUND TO BE COMPLETELY OUT OF OIL, NO OIL LEAK WAS FOUND, AT 39K MILES BALANCE SHAFT CHAIN HAD TO BE REPLACED, AT 55K MILES MY CHECK ENGINE LIGHT CAME ON AND MY CAR ALMOST CUT OFF ON ME WHILE I HAD MY INFANT SON WITH ME, THE CAM SHAFT HAD TO BE REPLACED, 56K THEY REPLACED PISTONS, RINGS, FUEL PUMP, AND TIMING CHAIN DUE TO USING EXCESS OIL, A FEW MONTHS LATER MY AIR COMPRESSOR HAD TO BE REPLACED AND NOW MY TRANSMISSION IS LEAKING. THE CAR HAS A LITTLE OVER 70K MILES ON IT. ALSO HAVE BEEN COMPLAINING OF A RATTLING NOISE COMING FROM THE ENGINE SINCE I BOUGHT THE CAR, I WAS TOLD SEVERAL TIMES BY THE DEALERSHIP THAT THIS WAS NORMAL HOWEVER I WAS TOLD BY SOMEONE AT THE CHEVROLET HOME OFFICE THAT THIS WAS NOT NORMAL, I ALSO DROVE ANOTHER EQUINOX WHILE MINE WAS IN THE SHOP BEING REPAIRED AND IT DID NOT MAKE THIS NOISE. DEALERSHIP HAS BE NOTIFIED OF ALL ISSUES WITH THE VEHICLE AS WELL AS THE HOME OFFICE FOR GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668589December 28, 2014POWER TRAIN
WAS DRIVING ABOUT AN HR CHECK ENGINE LIGHT CAME ON REDUCED ENGINE POWER CAME ACROSS SCREEN COULD NOT GET THE CAR TO DRIVE EVEN WITH GAS PEDAL PUSHED ALL THE WAY TO THE FLOOR RAN TEST CODE CAME UP THROTTLE BODY HAD TO DISCONNECT AND RECONNECT BATTERY TO MAKE OF WORK AGAIN. CLEANED THROTTLE BODY FOUND THAT THE EXHAUST MANIFOLD BROKE IN HALF AND MELTED ONE 02 CENSOR. NEVER HAD PROBLEM AGAIN TIL 12/27/14 AGAIN THE REDUCED POWER AND CHECK ENGINE LIGHT CAME ON ONCE AGAIN IT WAS THE THROTTLE BODY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668202December 24, 2014VISIBILITY/WIPER
THE CAR DOES NOT HAVE A BACK UP CAMERA TO MAKE UP FOR THE BAD BLIND SPOTS ON THE VEHICLE. THE DOUBLE VISION MIRRORS ON SIDE MIRRORS DO NOT HELP WHEN BACKING UP. EVEN IF YOU LOOK ALL THE WAY OUT THE REAR WINDOW, YOUR VISION IS BLOCKED BY THE REAR WINDOW WIPER. I HAVE HAD NEAR ACCIDENTS SEVERAL TIMES. I COMPLAINED TO THE SALES PERSON AND DEALERSHIP I BOUGHT IT FROM WITH NO HELP. THEY SAID THAT CHEVY DOES NOT INSTALL CAMERAS TO VEHICLES AFTER IT IS LEASED SO I WOULD HAVE TO DO IT AT MY OWN EXPENSE. WHEN I INITIALLY COMPLAINED, THE SALES PERSON SAID I HAD TO GET USED TO DRIVING IT. AFTER A YEAR, I STILL HAD THE SAME PROBLEM. I COMPLAINED TO CHEVROLET USA AND THEY SAID IT WAS A PROBLEM WITH THE DESIGN AND NOT A PART SO THEY COULD NOT DO ANYTHING. I DID EXPLAIN THAT THE WHEN I BACK UP, I DO SO BLINDLY BECAUSE I CAN'T SEE. THEY SAID THERE WAS NOTHING THEY COULD DO. UNFORTUNATELY, I HAVE 18 MONTHS LEFT ON MY LEASE. FORTUNATELY, I WILL EVENTUALLY GET OUT OF THE LEASE. I DO NOT RECOMMEND THIS CAR UNLESS IT HAS A BACK UP CAMERA ALREADY INSTALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667735December 22, 2014ELECTRICAL SYSTEM
FIRST ISSUE IS THE RADIO/CENTER CONSOLE SCREEN WILL REBOOT WHILE OFTEN. THIS HAPPENS RANDOMLY AND WILL HAPPEN WHILE THE CAR IS DRIVING. I HAVE HAD IT HAPPEN AT LEAST 10 TIMES. SECOND ISSUE IS THAT WHEN EVEN THOUGH THE CAR WAS IN DRIVE, WHEN YOU PRESSED ON THE GAS THE CAR WOULD NOT GO ANYWHERE. THE ENGINE WOULD REV UP BUT THE CAR WOULD ONLY MOVE ABOUT 1-2MPH AFTER YOU FLOORED THE GAS PETAL. WE HAVE TAKEN IT INTO THE DEALERSHIP TWICE NOW FOR THESE ISSUES BUT THE COMPUTER IN THE CAR WILL NOT SAY ANYTHING IS WRONG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667800December 22, 2014ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN THE ROAD LOST ALL POWER REDUCED POWER AND STABILITY CONTROL LIGHT CAME ON. JUST CHECKED OIL ON DECEMBER 17 IT WAS FULL AND CHECKED IT ON DECEMBER 19 AND IT DIDN'T HAVE ANY OIL IN IT AND IT IS NOT LEAKING ANYWHERE ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667442December 20, 2014AIR BAGS
I WAS INVOLVED IN AN ACCIDENT THAT RESULTED IN DAMAGES OVER $14,000 TO THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. I HAVE CONTACTED GM TWICE THIS WEEK AND HAVE NOT YET SPOKEN TO ANYONE IN THEIR PRODUCT ASSISTANCE DEPARTMENT. *DT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10667323December 19, 2014AIR BAGS
SUDDENLY, "SERVICE AIRBAG" LIGHT STARTED TO APPEAR WHEN SOMEONE SAT IN FRONT PASSENGER SEAT AND THE OVERHEAD DISPLAY SHOWED THE PASSENGER AIRBAG AS OFF. NO WRECK OR ANYTHING UNUSUAL HAPPENED. BROUGHT IT TO CHEVROLET DEALER, PAID $115 FOR A DIAGNOSTIC AND THEY SAID WE NEED A NEW AIRBAG SENSOR THAT WILL COST $800. THIS SHOULD BE A RECALL. THIS CAR IS 2 YEARS OLD, 45K MILES AND HAS NOT HAD AN ACCIDENT AND I HAVE TO PAY NEARLY $1000 TO GET AN AIRBAG FIXED? I CAN'T AFFORD THIS RIGHT BEFORE CHRISTMAS. I CALLED CHEVROLET TO BE SURE AND THEY CONFIRMED IT ISN'T COVERED BY ANY TYPE OF WARRANTY. PLEASE ADD THIS CAR TO THE AIRBAG RECALL LIST AND I'LL BE HAPPY TO PROVIDE THE INVOICE FROM THE DEALER STATING THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667046December 18, 2014VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT ON ,STABILITYTRAC LIGHT ON AND REDUCED ENGINE POWER MESSAGE STALLED AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667093December 18, 2014STEERING
17 YR OLD DAUGHTER DRIVING HOME FROM SCHOOL AND POWER STEERING FAILED. DEALER DIAGNOSED PROBLEM AS A FAILED POWER STEERING MODULE. COST TO REPLACE $730.00. SEEMS THAT WITH ALL THE COMPLAINTS AND SIMILAR RECALLS ON OTHER GM VEHICLES, GM SHOULD ISSUE A RECALL AS THIS IS OBVIOUSLY A KNOWN DEFECT AND HAS THE POTENTIAL TO RESULT IN SERIOUS OR FATAL INJURY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667118December 18, 2014STEERING
THE ELECTRONIC POWER STEERING WENT OUT BRIEFLY. I MANAGED TO GET TO THE SIDE OF THE ROAD AND SHUT THE CARE OFF AND RESTARTED IT AND THEN IT SEEMED TO WORK JUST FINE. IT HAS HAPPENED A COUPLE OF OTHER TIMES BUT I WAS LUCKY ENOUGH TO BE IN A PARKING LOT. I HAVE NEVER SEEN ANY RECALLS ON THIS BUT I HAVE NOTICED ALOT OF COMPLAINTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664908December 17, 2014ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS BEING SERVICED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED. THE TECHNICIAN DIAGNOSED THAT THE INJECTOR O-RING FAILED. THE VEHICLE WAS NOT REPAIRED. A POLICE AND A FIRE REPORT WERE NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,381.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0