Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10676583January 20, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH FAILED TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676626January 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676397January 19, 2015
ELECTRICAL SYSTEM
NOTICED THAT MY CAR WAS NOT STARTING WHEN CRANKED.\I THOUGHT IT WAS THE BATTERY AND CHANGED IT, BUT STILL HAVING THE PROBLEM. RESEARCHED THE INTERNET AND FOUND THAT THE POWERTRAIN/ENGINE CONTROL MODULES WERE THE ISSUES IN NUMEROUS CHEVY EQUINOX WHICH MAY BE THE REASON FOR THE CAR NOT STARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676460January 19, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
APPROACHING DRIVEWAY AND SUDDENLY THE SPEEDOMETER SHOWED I WAS DOING 90 MPH AND I KNEW THIS WAS INCORRECT AS I WAS SLOWING DOWN TO MAKE A TURN OFF OF A HIGHWAY. NOW THE SPEEDOMETER MAY WORK CORRECTLY FOR A FEW MILES AND THEN IT SHOWS THAT I AM DRIVING A SPEED ABOVE WHAT IS ALLOWED OR WHAT I KNOW IS UNTRUE. TOOK TO A MECHANIC AND HE SAYS THE SPEEDOMETER MOTOR NEEDS TO BE REPLACED. FOR PAST 3 YEARS THE CHECK TIRE SENSOR MONITOR COMES ON WHEN MAKING A LONG DISTANCE TRIP. FOR PAST 2 YEARS THE PASSENGER AIRBAG LIGHT COMES ON WHENEVER ANYONE SITS ON PASSENGER SIDE. MECHANIC SAYS CLUSTER PANEL NEEDS TO BE REPLACED. THIS VEHICLE WILL BE TRADED FOR SOMETHING ELSE AS I FEEL UNSAFE IN IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676316January 18, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING 55MPH, THE CHECK ENGINE LIGHT APPEARED ON THE DISPLAY. SHORTLY AFTER, A MESSAGE READING "SERVICE STABILI TRAK" APPEARED. THEN, ANOTHER MESSAGE APPEARED "ENGINE POWER REDUCED". MY CAR STARTED SHAKING FIERCELY AND I COULD NOT GO ABOVE 30MPH. I FELT LIKE I WAS SITTING ON A TICKING TIME BOMB. THEN, THE CAR SHUT OFF AUTOMATICALLY. I TRIED RESTARTING THE CAR. IT SEEMED FINE BUT MINUTES LATER THE SAME THINGS HAPPENED. I TOOK MY VEHICLE TO HAVE IT DIAGNOSED AT ADVANCE AUTO PARTS. I RECEIVED THE FOLLOWING CODES: U0100 (ENGINE CONTROL MODULE), P0324 (KNOCK CONTROL SYSTEM), & P2135 (THROTTLE POSITION SENSOR). I THEN TOOK MY VEHICLE TO A CHEVROLET DEALERSHIP WHO KEPT MY VEHICLE 5 DAYS. DURING THIS TIME, THEY COULD NOT DIAGNOSE THE ROOT OF THE PROBLEM, COULD NOT FIX THE ISSUE, AND RETURNED MY VEHICLE TO ME. THEY SAID THEY COMPLETED A RESET ON THE VEHICLE & THE PROBLEM SHOULD BE RESOLVED. HOWEVER, ON THE WAY HOME FROM THE DEALERSHIP (10 MINUTES OF DRIVE TIME) THE VEHICLE DID THE EXACT SAME THING WITH THE MESSAGES AND SHUT OFF. THIS IS EXTREMELY UNSAFE AND NEEDS TO BE CORRECTED ASAP!! I WAS BARELY ABLE TO GET MY CAR TO THE SIDE OF THE BUSY HIGHWAY BEFORE IT SHUT OFF AND WAS NEARLY REAR-ENDED FROM A VEHICLE BEHIND. AS AN EXTREMELY PREGNANT WOMAN (WHO'S DUE ANY DAY), I SHOULD NOT HAVE TO WORRY FOR THE SAFETY OF MYSELF OR MY UNBORN CHILD IN A VEHICLE THAT HAS SUCH HIGH SAFETY RATINGS. PLEASE HAVE THESE ISSUES RESOLVED BEFORE SOMEONE TRULY GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672927January 16, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING AT 55MPH SUDDENLY CAR DECELERATES AND WARNING LIGHT FLASHES "ENGINE POWER REDUCED"...CANNOT ACCELERATE PAST 15 MPH. SERVICE AT CHEVY DEALER DIAGNOSIS - THROTTLE BODY NEEDS REPLACEMENT... CONCERNED TO HAVE THIS SUDDEN PROBLEM AT HIGHWAY CRUISING SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672611January 15, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN YOU ARE DRIVING THE 2011 CHEVROLET EQUINOX LTZ AND THE VEHICLE GOES INTO "ENGINE POWER IS REDUCED" MODE THE VEHICLE COMES TO A COMPLETE STOP WITHIN 10 FEET. YOU ARE UNABLE TO TURN THE STEERING WHEEL OR CONTINUE TO MOVE FORWARD IN ANY WAY WITH THE PHRASE SERVICE STABILITRACK APPEARING RIGHT AFTER. YOU CAN BE DRIVING SLOWLY AT 20-25 MILES PER HOUR OR FASTER AT 35-40 MILES PER HOUR AND THIS IS ABLE TO HAPPEN AT ANY MOMENT. TOTAL CONTROL OF THE VEHICLE IS LOST AND THE ENGINE IS UNUSABLE. CHEVROLET INFORMED US THAT THIS IS CAUSED BY A BAD SENSOR IN THE THROTTLE BODY. THE SENSOR IS UNABLE TO BE REPLACED WITHOUT REPLACING THE ENTIRE THROTTLE BODY. THE VEHICLE IS UNUSABLE WITHOUT REPLACING THE THROTTLE BODY AND THE THROTTLE BODY IS NOT COVERED AFTER THE EMISSIONS WARRANTY OF 24,000 MILES. FROM YEARS 2006-2009 THE THROTTLE BODY WAS COVERED UNDER THE POWERTRAIN WARRANTY AT 100,000 MILES. AFTER RESEARCHING THE INTERNET AND SPEAKING WITH LOCAL MECHANICS, IT HAS BEEN NOTED THAT MULTIPLE EQUINOX DRIVERS HAVE HAD THIS ISSUE AND IT ALWAYS OCCURS BETWEEN 50,000-60,000 MILES. FRANKLY THE VEHICLE IS UNSAFE AND CHEVROLET DOES NOT CARE. SOMETHING SHOULD BE DONE TO EITHER INCLUDE THIS FAULTY PART IN A 100,000 MILE POWER TRAIN WARRANTY (AS THE ENGINE WILL NOT OPERATE WITHOUT IT) OR A RECALL SHOULD BE ESTABLISHED. IN THE EVENT THAT AN EQUINOX IS TRAVELING AT HIGHER SPEEDS (SUCH AS ON A HIGHWAY) THE SITUATION COULD POTENTIALLY CAUSE A FATAL INJURY. VIDEO OF THIS OCCURRING WILL BE PROVIDED UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672626January 15, 2015
POWER TRAIN, ENGINE
TRANSMISSION BANGS WHEN SHIFTING FROM 2ND TO 3RD GEAR AT SLOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672777January 15, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK, WHICH PREVENTED THE CONTACT FROM SEEING THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE HEATING COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672475January 14, 2015
ENGINE
EQUINOX OVERHEATED. WE IMMEDIATELY REPLACED THE THERMOSTAT AND WATER PUMP. DID NOT FIX THE PROBLEM. THE EQUINOX IS CURRENTLY IN THE SHOP, THE TESTS SHOWED THE EQUINOX HAS TWO CRACKED HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671783January 12, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS COASTED OFF OF THE ROAD AND SHOOK CONSTANTLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN, FUEL PUMP, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671557January 10, 2015
STEERING
I WAS DRIVING AND NEEDED TO TURN MY STEERING WHEEL LOCKED IN PLACE, I WAS UNABLE TO TURN THE WHEEL AND ALMOST RUN INTO A BRICK WALL. I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT TWO WEEKS AFTER THE INCIDENCE THAT STATED THE STEERING WILL LOCK IN PLACE. I CONTACTED GM ONLY TO BE TOLD THAT THERE IS NOT ANYTHING THAT THEY CAN DO TO ASSIST ME WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671611January 10, 2015
STRUCTURE:BODY
PAINT COMING OFF CAR FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671297January 9, 2015
ENGINE
CHECK ENGINE LIGHT ON. DIAGNOSED AS VARIABLE CAM SHAFT SOLENOIDS. SECOND OF THREE VEHICLES WE OWN THAT HAVE THIS ENGINE, THIS HAPPENED WITHIN ONE WEEK. SAME ENGINE, DIFFERENT VEHICLES, DIFFERENT DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671365January 9, 2015
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671420January 9, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE WAS DRIVING HOME FROM WORK TO EAT LUNCH AS WITH ANY OTHER DAY AND ALL OF A SUDDEN THE VEHICLE STARTED SHAKING VIOLENTLY, THE CHECK ENGINE LIGHT CAME ON ALONG WITH A "REDUCED ENGINE POWER" MESSAGE AND AN EXCLAMATION MARK. I'VE DONE A TON OF RESEARCH AND HAVE SEEN THIS SHOW UP AS A COMMON ISSUE WITH MANY GM MODELS. I FOUND THE GM TSB 11273 THAT DESCRIBES THE EXACT CONDITION WE ARE HAVING. WANT TO KNOW THE PROBLEM? MY WIFE'S 2010 EQUINOX ISN'T LISTED IN THE TSB!!! I DO NOT UNDERSTAND THIS AT ALL. I'VE CALLED GM TO EXPLAIN THE SITUATION AND THEY WILL HEAR NOTHING OF IT AND ARE TELLING ME THEY WILL NOT COVER THE EXPENSE. IT MAKES NO SENSE TO ME HOW THEY ADMIT FAULT AND PICK OF THE COST OF THE EXACT SAME REPAIR ON OTHER GM MODELS BUT THEY WILL NOT PAY FOR THE REPAIR ON MY VEHICLE FOR THE EXACT SAME PROBLEM. THIS IS A VERY DANGEROUS ISSUE AND I COULDN'T EVEN IMAGINE HAVING THIS ISSUE AT A HIGH SPEED, LUCKILY MY WIFE WAS ONLY DRIVING IN TOWN. THIS IS UNACCEPTABLE. TO MAKE THINGS WORSE, THE VEHICLE DOESN'T EVEN HAVE 55,000 MILES ON IT AND GM IS TELLING ME THE 5 YEAR 100,000 MILE POWERTRAIN WARRANTY DOESN'T EVEN COVER THIS! HOW MUCH SENSE DOES THAT MAKE? THE POWERTRAIN IS THE MEAT OF THE VEHICLE WHICH CANNOT BE UTILIZED IF THE THROTTLE BODY IS ACTING UP BECAUSE THE VEHICLE IS KICKED INTO REDUCED POWER MODE! VERY FRUSTRATED WITH GM'S CUSTOMER SERVICE IN NOT ACKNOWLEDGING THIS ISSUE SHOULD BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671160January 8, 2015
VEHICLE SPEED CONTROL
I OWN A 2013 CHEVY EQUINOX WITH 7309 MILES .BOUGHT THE CAR DECEMBER 18 2012 WHEN I INSERTED THE KEY INTO THE IGNITION AND TRIED TO START THE CAR IT MADE CLICKING SOUNDS STARTED AND ABRUPTLY SHUT OFF. TRIED AGAIN CAR STARTED WITH THE ENGINE RUNNING AT HIGH SPEED. NOW WHEN YOU TRY TO DIE E THE CAR IT IS SPEEDING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671163January 8, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT MENTIONED THAT THE KEY RELEASED FROM THE IGNITION CYLINDER WHILE THE VEHICLE WAS IN MOTION. ALSO, THE CONTACT MENTIONED THAT A STRONG ODOR OF FUEL EMITTED FROM THE VENTILATION SYSTEM. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670432January 6, 2015
AIR BAGS, UNKNOWN OR OTHER
I LOOKED AWAY FROM MY DRIVING FOR PERHAPS 2 SECONDS, WHEN MY CAR DRIFTED TO THE EDGE OF THE ROAD-- IT WAS RAINING AND THE GRASS WAS VERY SLICK AND PULLED ME ON INTO THE DITCH. WHILE TRYING TO GET OUT OF MY SLIDE, I HIT A ROAD SIGN WITH MY FRONT BUMPER. IMMEDIATELY, I WAS TOLD "AIRBAG DEPLOYED"... HOWEVER, IT DID NOT DEPLOY. I COULD SMELL SOMETHING, LIKE ELECTRICAL BURNING, BUT THE AIRBAGS STAYED INSIDE THEIR COMPARTMENT, OR WHATEVER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670464January 6, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE STABILITRACK WARNING INDICATOR ILLUMINATED INTERMITTENTLY AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE DEALER STATED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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