Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10689378February 19, 2015UNKNOWN OR OTHER
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE JUST SHUTS OFF AND IT TAKES ALONG TIME TO GET IT STARTED AGAIN AND THIS HAPPENS AT LEAST TWICE A DAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689376February 19, 2015ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SERVICE BRAKES
TRACTION CONTROL MALFUNCTION AND MADE THE CAR GO INTO LOW POWER MODE, HAD TO PULL OVER ON THE HIGHWAY, RESTART IT MANY TIME TO GO AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689431February 19, 2015VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEATER AND DEFROSTER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE FAILURE MILEAGE WAS 5,000. UPDATED 8/31/15*CN UPDATED 9/22/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10684095February 18, 2015ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
I WAS DRIVING WITH MY 7 YEAR OLD SON AND 15 YEAR OLD NEPHEW ON A 35 MPH BUSY STREET WHEN ALL OF A SUDDEN MY VEHICLE STARTED SHAKING AND THE STEERING WHEEL AND BRAKE PEDAL LOCK ON ME I COULDN'T MOVE THE LUCKILY THERE WAS NO CAR COMING AT THE MOMENT, AND I WAS ABLE TO TURN OFF THE VEHICLE AND TURN IT BACK UP. AFTER THAT I IT STARTED UP AGAIN AND NOTHING SEEM TO BE WRONG UNTIL THE ENGINE LIGHT TURN ON AND I CONTINUED ON MY WAY, ALL OF A SUDDEN MY ON THE DASH BOARD IT SAID STABILITY CHECK/LOST ENGINE POWER AND ALL OF A SUDDEN THE ENGINE SHUT OFF ON ME. I COULDN'T MOVE TO FROM LANES TO AVOID CAUSING AN ACCIDENT LUCKILY THE VEHICLES ON BACK OF ME NOTICE MY VEHICLE SLOWING DOWN AND THEY WHERE ABLE TO MISS HITTING MY VEHICLE. I REALLY DO WANT SOMETHING DONE TO FIX THIS ISSUE BECAUSE I COULD OF CAUSE AN ACCIDENT WITH THAT SUDDEN STOP AND ALL BECAUSE OF THE ENGINE POWERING OFF. I BELIEVE SOMETHING NEEDS TO BE DONE A.S.A.P. BEFORE ON OF ALL THESE OTHER PEOPLE PUTTING THEIR COMPLAINS END UP DEAD OR CAUSING A DEADLY ACCIDENT. I SURE DON'T WANT MY FAMILY TO BE IN DANGER IN ANY TYPE OF WAY, ESPECIALLY NOT IN A VEHICLE THAT I KNOW IS MALFUNCTIONING AND FEELING HELPLESS BECAUSE NOTHING IS BEING DONE. I HOPE MY COMPLAIN HELPS EVEN MORE TO GET THIS ISSUE FIX A.S.A.P. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683623February 16, 2015POWER TRAIN, VEHICLE SPEED CONTROL
SECOND TIME MY THROTTLE SENSOR HAS FAILED DUE TO COLD TEMPERATURES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683680February 16, 2015SERVICE BRAKES, ELECTRICAL SYSTEM
COLLISION ALERT SYSTEM FLASHES RED AND THE EQUINOX BRAKES ON IT ON . IT SEEM THAT THE SYSTEM TAPS THE BRAKES AND THEN RELEASES . THIS HAS HAPPENED THREE TIMES . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683456February 14, 2015ELECTRICAL SYSTEM
SOMETIMES THE IGNITION FREEZES UP AND DOES NOT ALLOW YOU TO REMOVE THE KEY. ALTHOUGH THIS DOESN'T HAPPEN EVERY TIME IT HAPPENS ENOUGH TO BE A CONCERN. IF IN A MALL PARKING LOT IT COULD RENDER ONE IN A DANGEROUS POSITION OF NOT BEING ABLE TO TAKE THE KEY OUT OF THE IGNITION. I USUALLY HAVE TO WAIT SEVERAL MINUTES, UP TO 20, BEFORE THE IGNITION WILL RELEASE THE KEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683173February 13, 2015ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD IN ORDER TO COME TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. ....UPDATED 04/23/15 *BF UPDATED 9/22/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682884February 12, 2015STEERING, ELECTRICAL SYSTEM
MY KEY KEEPS GETTING STUCK IN THE IGNITION. I LITERALLY HAVE TO TURN MY CAR ON AND OFF, MOVE THE SHIFTER IN AND OUT OF PARK, SHAKE THE SHIFTER, TAKE MY FOOT OFF OF THE BRAKES, AT LEAST 10-15 TIMES BEFORE THE IGNITION WILL RELEASE THE KEY. I TRIED TO MAKE AN APPT WITH A CHEVY DEALERSHIP WHEN THIS PROBLEM WENT PUBLIC AND THEY CANCELLED ME BECAUSE MY VEHICLE WAS NOT PART OF THE RECALL. I TALKED TO A REPRESENTATIVE SHAKEVIA WITH CHEVROLET CHAT AND SHE SAID THAT I WOULD HAVE TO BE RESPONSIBLE FOR ALL OF THE DIAGNOSIS AND REPAIR FEES SINCE MY VEHICLE IS NOT INCLUDED WITH THE RECALL. I LOOKED AT THE RECALL LIST AND ALL THE VEHICLES THAT ARE ON THERE, THE YEAR OF MY VEHICLE FITS IN EVERY SINGLE COLUMN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683036February 12, 2015ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT EXCEED 10 MPH. THE SERVICE ENGINE, REDUCED ENGINE POWER, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO COAST OVER TO AN EMERGENCY LANE AND SHUT THE ENGINE OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682699February 11, 2015ELECTRICAL SYSTEM
I HAD LEFT WORK, DRIVEN ABOUT 6 MILES, SHUT ENGINE OFF TO FILL WITH GAS, GOT BACK IN TO CRANK ENGINE AND NOTHING - NO LIGHTS ON INSTRUMENT PANEL. HAD HAULED TO GARAGE, BATTERY WAS PUT ON SLOW CHARGE OVER NIGHT, SHOWED LITTLE LOW BUT WOULD CRANK CAR, MFG REPLACED BATTERY BUT 2 MONTHS LATER IT WOULD NOT CRANK AGAIN. PUT BATTERY ON CHARGE OVERNIGHT AGAIN. HASN'T OCCURRED AGAIN BUT FOUND OUT SOMEONE ELSE HAS SAME PROBLEM WITH TRAILBLAZER, HE HAS TO CARRY A JUMP BOX AROUND WITH HIM.. LOCAL GM DEALER HAS NOT FOUND HIS PROBLEM EITHER..WHAT DO WE DO TRADE IN WITH DEALER THEN LET IT BECOME THEIR PROBLEM? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682617February 10, 2015ENGINE
I PURCHASED THE EQUINOX ABOUT 3 YEARS AGO AND IT HAD 1 PRIOR OWNER. SINCE PURCHASING THE VEHICLE THE BATTERY HAS BEEN REPLACED 3 TIMES.. I HAVE HAD SEVERAL ISSUES WITH START UP. AND RECENTLY I HAVE NOTICED THAT THE CAR IS NOT SHIFTING PROPERLY. ON MY WAY HOME FROM WORK LAST WEEK IT FELT LIKE THE CAR WAS JUST NOT RUNNING PROPERLY, I ENDED UP STALLING ON THE HIGHWAY AT A VERY DANGEROUS INTERSECTION.. WHEN I FINALLY IT HOME IT STALLED AGAIN IN THE DRIVEWAY.. I'M REALLY HAVING A HARD TIME UNDERSTANDING HOW THIS VEHICLE HAS SO MANY ISSUES AND THERE HAVE BEEN NO RECALLS! I WORK HARD TO PAY THE BILLS I ALREADY HAVE AND REALLY CANNOT AFFORD TO KEEP FIXING THING OR PAY FOR A NEW VEHICLE.. PLEASE TELL CHEVY TO PULL THEIR HEADS OUT OF THEIR BUTTS AND TRY HELPING SOME HARD WORKING FOLKS INSTEAD OF TRYING TO KILL THEM! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682106February 9, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. IN ADDITION, THE KEY WOULD RELEASE FROM THE IGNITION SWITCH WHENEVER THE VEHICLE WAS IN MOTION. ON SEVERAL OCCASIONS, THE IGNITION KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682338February 9, 2015AIR BAGS, STRUCTURE:BODY
WHILE CHANGING LANES DURING AN ICE STORM, THE VEHICLE'S BACK END LET LOSE AND THE DRIVER LOST CONTROL AND SLIDE INTO THE MEDIA AT WHICH TIME THE VEHICLE WAS PROJECTED INTO THE GUARDRAIL HEAD ON. NEITHER FRONT AIRBAGS DEPLOYED NOR DID ANY OF THE AIRBAGS DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682376February 9, 2015ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING 65MPH ON THE HIGHWAY THE CHECK ENGINE LIGHT ILLUMINATED AND DIGITAL DISPLAY WAS FLASHING "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". ENGINE BEGAN SHUDDERING AND THE QUICKLY CAR SLOWED TO 35MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. I PULLED TO THE SIDE OF THE ROAD, TURNED CAR OFF FOR 2 MINUTES AND RESTARTED. PULLED AWAY AND IN LESS THAN 2 MILES THE SAME OCCURRED. I DISABLED THE STABILITRAK AND PROCEEDED TO DRIVE ANOTHER 10 MILES TO MY DESTINATION. CAR SAT FOR 8 HOURS. STARTED THE CAR AND IN LESS THAN A QUARTER MILE I EXPERIENCED THE SAME ENGINE SHUDDERING AND "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681797February 6, 2015AIR BAGS
PASSENGER SIDE AIR BAG WILL NOT ACTIVATE WHEN AN ADULT PERSON IS IN THE PASSENGER SEAT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681800February 6, 2015STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE IDLE, THE POWER STEERING FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,198.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681420February 5, 2015ENGINE
GM DID A RECALL ON THE RINGS AND PISTONS OF MY CAR. I PURCHASED THIS VEHICLE NEW AND TOLD THE DEALERSHIP ON NUMEROUS OCCASIONS THAT IT WAS USING TOO MUCH OIL. THEY CHECKED IT AND TOLD ME THAT EVERYTHING WAS FINE, TO KEEP ADDING OIL AND THAT THE CAR "JUST USES OIL." NOW AT 98,000 MILES LATER THEY DO A RECALL AND SAY THERE IS A PROBLEM AND THEY ONLY FIXED THE RINGS AND PISTONS, WHICH IS ONLY PART OF THE PROBLEM. MY CAR IS USING 1 - 1.5 QUARTS OF OIL EVERY 1000 MILES. COMMON SENSE AND MECHANICS TELL ME THAT IF A VEHICLE IS USING THAT MUCH OIL WHERE IS ALL THE EXHAUST AND EMISSIONS GOING, IT IS GOING THROUGH THE CATALYTIC CONVERTER. SINCE I AM USING THREE TO FOUR TIMES THE AMOUNT OF OIL THAT SHOULD BE USED, THEN THE CATALYTIC CONVERTER IS WORKING HARDER. NOW MY CHECK ENGINE LIGHT IS ON AND AFTER HAVING IT TESTED, GM HAS INFORMED ME THAT I NEED A NEW CATALYTIC CONVERTER BECAUSE IT IS CLOGGED UP. IT MAKES SINCE THAT IT WOULD BE CLOGGED UP SINCE I AM BURNING THIS EXCESSIVE AMOUNT OF OIL DUE TO THE FAULTY RINGS AND PISTONS THAT GM HAS ALREADY AGREED WAS WRONG IN THE FIRST PLACE. NOW, THEY ARE WANTING TO CHARGE ME $1100.00 FOR A NEW CATALYTIC CONVERTER. THIS SHOULD HAVE BEEN CHECKED AND REPLACED DURING THE RECALL. THEY TELL ME MY CAR HAS TOO MANY MILES AND THEIR WARRANTY COVERS THE CONVERTER FOR 80,000 MILES. I UNDERSTAND I AM OVER THIS MARK AND ALSO UNDERSTAND THAT I BROUGHT THIS MATTER TO THEIR ATTENTION ON NUMEROUS OCCASIONS BEFORE THE 80,000 MILE MARK. I SHOULD NOT BE HELD RESPONSIBLE FOR THE $1100.00 TO REPLACE THE CATALYTIC CONVERTER SINCE THE PROBLEM ORIGINATED FROM THE RINGS AND PISTONS. PLEASE HELP. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681414February 5, 2015STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED WITHOUT WARNING. THE POWER STEERING RESUMED AFTER THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. UPDATED 4/7/15*CN UPDATED 04/09/15
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681111February 4, 2015ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE HEATING SYSTEM SUDDENLY FAILED AND BLOWS COLD AIR AFFECTING THE VEHICLES WINDSHIELD DEFROSTING ABILITY. THIS IS A MANUFACTURER'S DEFECT. THE PROBLEM IMPACTS THE ABILITY OF THE CAR TO DEFROST. AS NOTED IN A LETTER FROM GM'S DIRECTOR OF PRODUCT INVESTIGATIONS AND SAFETY TO THE NHTSA ON DECEMBER 23, 2009, THE 2010 EQUINOX WAS RECALLED SINCE A MANUFACTURER?S DEFECT RESULTED IN NON-OPERATIONAL DEFROST SYSTEMS THAT WAS A SAFETY CONCERN, COULD RESULT IN A CRASH, AND VIOLATED FEDERAL MOTOR VEHICLE SAFETY STANDARD 103. IN OTHER WORDS, GM HAS ADMITTED ON ANOTHER VEHICLE THAT MANUFACTURER?S DEFECTS THAT CAUSE IN-OPERABLE DEFROST SYSTEMS ARE THEIR RESPONSIBILITY TO REPLACE. CHEVROLET EQUINOX DRIVERS ARE AT STAKE. NOT HAVING THE ABILITY TO DEFROST YOUR WINDSHIELD COULD LEAD TO TRAFFIC ACCIDENTS VEHICLE DAMAGE, INJURY AND POSSIBLE DEATH. I AM REQUESTING THE NHTSA TO INVESTIGATE THIS AND ORDER GM TO REPLACE THE DEFECTED PART / PARTS AND REFUND REPAIR COST TO THOSE OF US WHO HAVE OR WILL HAVE TO PAY FOR THESE EXPENSIVE REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0