Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10992576May 31, 2017
VISIBILITY/WIPER
DURING A RAINSTORM, AND WHILE AT HIGHWAY SPEED, MY FRONT WIPERS FAILED. TOOK CAR TO DEALER FOR REPAIR, HAD CORRODED AND BROKEN WIPER MODULE REPAIRED/REPLACED. WAS TOLD THAT ONLY THE 2013 OR LATER MODELS WERE RECALLED EVEN THOUGH THIS EXACT PROBLEM OCCURRED ON MY 2012 MODEL WHICH THE DEALER WAS AWARE IS THE SAME PART AND ISSUE. PAID FOR THE SERVICE BUT ASKING WHY THIS RECALL WAS NOT EXTENDED TO OTHER MODELS WHEN THE SAME FAILURE IS OCCURRING. FILED A REPORT WITH GM ON THIS ISSUE AS WELL BUT NO RESOLUTION ON REIMBURSEMENT FOR THE REPAIR. THE ISSUE NEARLY CAUSED A HIGHWAY SPEED ACCIDENT AND SIGNIFICANT COST DUE TO TRAVEL DELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992572May 31, 2017
ENGINE
BOUGHT USED AND THEN STARTED NOTICING OIL DISAPPEARING. TOOK TO DEALER, OIL CONSUMPTION TEST DONE, DEALER SAYS NORMAL USE. NO HELP FROM THE DEALER AT ALL. CONSUMPTION GOT WORSE, WENT FROM 2 QUARTS TO 4 QUARTS BETWEEN OIL CHANGES. IN THE MEANTIME HAD TO REPLACE CATALYTIC CONVERTER AND A CRACKED EXHAUST MANIFOLD AND NOW HAVE A CHECK ENGINE LIGHT INDICATING O2 SENSOR PROBLEM, GAS MILEAGE DROPPING TOO. AFTER RESEARCHING, THESE PROBLEMS SEEM TO BE CAUSED BY THE OIL USE ISSUE. ENGINE PROBABLY NEEDS NEW RINGS AND PISTONS($2500 AT THE DEALER) BUT OTHER INTERNAL DAMAGE MAY BE PRESENT SO COST MAY BE EVEN MORE. I FOUND ON THE INTERNET THAT GM HAD EXTENDED WARRANTY FOR THIS ISSUE BUT ONLY UP TO 7 YRS OR 120K MILES. SO, I AM OUT OF LUCK AND DEALER DID NOT MENTION THIS AS THIS STARTED WHILE STILL UNDER 120K MILES. CONSULTED A HONEST MECHANIC FRIEND AND HE SAYS IT WOULD BE CHEAPER TO REPLACE THE ENGINE. HE QUOTED $1800 FOR ENGINE AND LABOR, TURN KEY JOB, WITH A ONE YEAR WARRANTY ON EVERYTHING. I TRUST HIM. ONLY CHOICE IS TO REPLACE ENGINE OR GET RID OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992175May 30, 2017
VISIBILITY/WIPER
DRIVING ON HIGHWAY WITH WIPERS ON. WIPERS SUDDENLY WHIPPED TO THE LEFT AND STOPPED. WIPER MOTOR RUNS BUT WIPERS DO NOT OPERATE. ALMOST CAUSED ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992313May 30, 2017
ENGINE
WAS DRIVING AT 25MPH WHEN SERVICE STABILE TRACK LIGHT CAME ON, WITHIN 5 SECONDS ENGINE POWERING DOWN LIGHT CAME ON, COULDN'T RESTART VEHICLE , VEHICLE WAS TOWED TO CHEVY DEALER WHERE DIAGNOSIS OF TIMING CHAIN SLIPPING OR BREAKING WAS DISCOVERED. AT FIRST DEALER WANTED $8800 FOR ENGINE ,THEN $6700, THEN SETTLED ON $5400. ORIGINAL ENGINE HAD 92,000 MILES WHEN THIS OCCURRED. ENGINE HAD REGULAR OIL CHANGES FROM OIL CHANGE SHOPS. MY CONCERN IS THAT IF I WAS DRIVING 60 MPH OR HIGHER AND ENGINE COMPLETELY SHUT DOWN ON A BUSY HIGHWAY THAT FAST WOULDN'T THAT POTENTIALLY BE A CAUSE OF A MAJOR MULTIPLE CAR COLLISION WITH SEVERE INJURIES OR EVEN FATALITIES? I THINK THE DEALERSHIP TRIED TO HELP AS MUCH AS THEY COULD BUT GM AS A WHOLE COULD HAVE DONE BETTER MONETARILY IN HELPING ME FOR A WELL DOCUMENTED PROBLEM. AND AS STATED , SHOULDN'T THIS BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992079May 29, 2017
VISIBILITY/WIPER
ON MAY 14, 2017 WHILE DRIVING IN A RAIN STORM ON 287 IN NJ, MY WINDSHIELD WIPERS SUDDENLY STOPPED ON THE WINDSHIELD. I COULD SEE ABSOLUTELY NOTHING AS IT WAS POURING RAIN. LUCKILY I WAS ABLE TO QUICKLY PULL OVER. I HAD 4 OTHER PEOPLE IN THE CAR WITH ME. WHEN I FINALLY RETURNED HOME ( I HAD TO WAIT OUT THE STORM), I TOOK THE CAR TO GET SERVICED AS I COULD NOT DRIVE IT WITHOUT PROPERLY WORKING WINDSHIELD WIPERS. THE WINDSHIELD WIPER TRANSMISSION HAD DIED . THIS EXACT ISSUE ON THE 2010 EQUINOX HAS BEEN RECALLED IN CANADA BUT NOT THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991769May 26, 2017
ENGINE
THIS VEHICLE HAS KNOWN OIL CONSUMPTION ISSUES. IN APRIL 2016 THE VEHICLE WAS LURCHING AND SHAKING. DURING SERVICE OF THE VEHICLE THEY STATED THE OIL WAS LOW, WHICH HAS BEEN ON ONGOING ISSUE. WE WERE ADVISED TO BRING IT BACK IN AUGUST FOR AN OIL CONSUMPTION TEST. WE TOOK IT IN FOR THE OIL CONSUMPTION TEST. NOW IN MAY 2017 WE ARE EXPERIENCING THE SAME ISSUES. INTERESTINGLY ENOUGH THE DEALERSHIP NOW HAS NO RECORD OF THE OIL ISSUES, INCLUDING THE OIL CONSUMPTION TEST. THE DEALERSHIP RUMMAGED THROUGH THE GLOVE COMPARTMENT AND STATED THE VEHICLE WAS ONLY GETTING OIL CHANGES EVERY 6000. IN FACT, NOT ALL TO THE OIL CHANGE RECEIPTS GO IN THE GLOVE COMPARTMENT. WE BELIEVE GM IS ATTEMPTING TO HIDE THE ISSUE. ULTIMATELY THE VEHICLE WILL LURCH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991846May 26, 2017
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD WIPERS STOPPED WORKING WHILE IT WAS POURING. WHEN THE DRIVERS SIDE WIPER STOPPED IT WAS COMPLETELY OFF THE WINDSHIELD AND THE PASSENGER WIPER WAS IN FRONT OF THE DRIVERS SIDE. THIS CAUSED VERY POOR VISIBILITY AND WAS VERY DANGEROUS. I HAD TO GO ACROSS MULTIPLE LANES TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991629May 25, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH IN THE RAIN, THE WIPERS FAILED WITHOUT WARNING. THE LOCAL DEALER (DAN PERKINS SUBARU LOCATED AT 1 BOSTON POST RD, MILFORD, CONNECTICUT) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT WAS INFORMED TO CALL NHTSA TO HAVE HER VIN ADDED TO THE RECALL. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991634May 25, 2017
FUEL/PROPULSION SYSTEM
GAS LINE IN ENGINE COMPARTMENT RUPTURED SPRAYING GAS ALL OVER ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991679May 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE ANTELOPE VALLEY CHEVROLET DEALER IN LANCASTER, CA WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991405May 24, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT CALLED GUS PAULOS CHEVROLET (4050 3500 S, WEST VALLEY CITY, UT 84120 (801) 758-8387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991509May 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FAILURE WITH THE PISTON RING, WHICH CAUSED EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTIFICATION FOR THE ENGINE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY DUE TO EXCESSIVE MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991215May 23, 2017
ENGINE
SITTING AT RED LIGHT, IDLING BECAME A LITTLE ROUGH, WHEN LIGHT TURNED GREEN I TRIED TO GO AND THE VEHICLE COMPLETELY SHUT OFF. STARTED IT BACK UP AND IT DID IT AGAIN; TOOK 3 TIMES BEFORE IT CRANKED AND STAYED CRANKED. THIS HAS HAPPENED TO ME NOW ABOUT THREE DIFFERENT TIMES AT RED LIGHT AND STOP SIGN. I AM AFRAID TO DRIVE MY VEHICLE, THAT IT MAY NOT RESTART OR THAT I MAY BE IN TRAFFIC AND END UP GETTING IN AN ACCIDENT WITH MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991072May 22, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE RAIN TO STOP. ONCE THE CONTACT CONTINUED DRIVING, SHE HAD TO STOP FIVE TIMES DUE TO THE WIPER FAILURE BEFORE DRIVING TO A DEALER. IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 68,697. UPDATED 08/09/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990603May 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE VEHICLE RATTLED AND MADE A HOST OF NOISES, WHICH INDICATED THAT THERE WAS NO OIL IN THE VEHICLE. THE CONTACT STATED THAT TWO QUARTS OF OIL WERE PLACED IN THE VEHICLE, BUT IT PREMATURELY DISSIPATED BEFORE THE INTENDED MILEAGE MARK. THE CONTACT STATED THAT OIL WAS ADDED TO THE VEHICLE THREE TIMES IN A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT MADE AN APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990610May 19, 2017
ENGINE
BROKEN TIMING CHAIN AFTER ONLY 4 YEARS OF OWNING THE CAR. WHEN I CONTACTED THE DEALERSHIP THEY STATED THAT THEY DID ISSUE A RECALL FOR TIMING CHAINS FOR 2012 EQUINOX'S, HOWEVER MY CAR WAS NOT COVERED UNDER THIS SPECIFIC RECALL, SO THEY WOULD NOT BE COVERING IT. WHEN THIS CHAIN BROKE, THE VEHICLE BEGAN TO VIOLENTLY SHAKE, AND ULTIMATELY STOPPED RUNNING IN THE MIDDLE OF THE HIGHWAY. THERE WAS NO WARNING THAT THERE WAS A PROBLEM WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986318May 18, 2017
UNKNOWN OR OTHER
THE TAIL GAIT WINDOW EXPLODED FROM NO REASON. IT HAD BEEN SITTING IN SON AT WORK AND CRACKED INTO THOUSANDS OF LITTLE PIECES WITH A 2 FOOT BY 8 INCH SECTION EXPLODING AND LIVING A HOLE. MY DEALER, DALE EARNHARDT GMC TALLAHASSEE FL, REFUSES TO DO ANYTHING SAYING IT IS NOT A GM PROBLEM. I DIDN'T DO ANYTHING AND THERE ARE LOTS OF OTHER INSTANCES OF THIS HAPPENING TO OTHER GMC AND OTHER MANUFACTURER MODELS. MY CAR WAS STATIONARY AND IN MY PARKING LOT AT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986321May 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986155May 17, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WIPERS RUN CONTINUOUSLY AND DON'T SHUT OFF. LIGHTS FLASH ON AND OFF. SMOKE COMES FROM DASHBOARD WHEN CAR STARTS AND/OR CAR WON'T START. PROBLEM HAPPENS BOTH WHILE CAR IS STOPPED OR IN MOTION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10986210May 17, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPERS ON HIGH, THE WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINTS IN THE WIPER MODULE WERE FAULTY. THE WIPERS WERE READJUSTED AND THE DRIVER WAS INSTRUCTED THAT THE FAILURE COULD RECUR WHEN USING THE WIPERS ON THE HIGH SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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