Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10986269May 17, 2017
ENGINE
CAR SHUT OFF WHILE DRIVING, WOULD NOT RESTART. TIMING CHAIN BROKE CAUSING ENGINE DAMAGE. VEHICLE WAS AT DEALER IN NOV AND HAD TIMING CHAIN CHECKED. DEALER REPORTED THERE TO BE NO ISSUES WITH TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985918May 16, 2017
AIR BAGS
THE LIGHT INDICATING THE PASSENGER AIRBAG IS ARMED DOESN'T GO ON ANYMORE. I HAD THIS DIAGNOSED AND THE CODE B0081 SHOWS UP INDICATING A FAULTY PASSENGER PRESENCE MODULE. WITH THE MODULE NOT SENSING A PASSENGER, THE AIR BAG PROBABLY WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE DEALER SAID IT'S NOT UNDER RECALL, ALTHOUGH THE 2007 EQUINOX WAS RECALLED FOR THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985421May 12, 2017
ENGINE
ENGINE STALLED OUT WHILE IDLING IN GEAR, ACCELERATING FROM A STOP OR WHEN DEACCELERATING TO A COMPLETE STOP. NEEDED ONE FOOT ON BRAKE ONE FOOT ON GAS TO KEEP RUNNING. LOST ALL POWER ASSIST CONTROLS IN TRAFFIC WHEN VEHICLE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984968May 11, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WINDSHIELD WIPERS POPS OFF AND STOPS WORKING. ENGINE RUNS WHILE KEY IS NOT INSERTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704688May 10, 2017
STRUCTURE
2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO CREAK/POP NOISES FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS. *SMD THE CONSUMER STATED THE REPAIR FOR THE VEHICLE WAS UNACCEPTABLE.. THE CONSUMER REQUESTED TO BE GUARANTEED THAT THE REPAIR WILL NOT FAIL. UPDATED 05/10/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984664May 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984743May 10, 2017
AIR BAGS
MY AIRBAG LIGHT IS ON SAYING AIRBAG MAINTENANCE. I WAS NOT INVOLVED IN A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984403May 9, 2017
VISIBILITY/WIPER
THIS SAFETY PROBLEM COULD CAUSE AN ACCIDENT. I AM 5'4'' AND SIT UPRIGHT WITH THE CORRECT DISTANCE FROM THE STEERING WHEEL AND PEDALS. WHEN DRIVING OR SITTING THE FRONT VIEW TOWARDS THE RIGHT AND SOMEWHAT ALSO WHEN LOOKING LEFT, IS OBSTRUCTED BY THE SIDE MIRRORS. LOOKING TO THE SIDES TOWARDS EACH SIDE'S MIRROR (NOT INTO THE MIRROR BUT TO SEE CROSS TRAFFIC WHEN CROSSING AN INTERSECTION OR TURNING INTO A PARKING SPOT) THE VIEW OF ONCOMING TRAFFIC OR PEDESTRIANS IS IN A BLIND SPOT. THE VIEW IS BLOCKED BY THE SIDE MIRROR AND THE ARM OF THE MIRROR ATTACHING THE MIRROR TO THE CAR. ALSO THE WIDENESS OF THE FRAME OF THE FRONT WINDOW ON EACH SIDE TO ACCOMMODATE THE AIRBAG CONTRIBUTES TO THE BLOCKED VIEWING TOO. THIS HAS LED TO ME NEARLY HITTING SOMEONE CROSSING THE STREET AND NEARLY BEING T-BONED BY A CAR THAT WAS COMPLETELY INVISIBLE COMING FROM THE RIGHT SIDE FOR A FEW SECONDS UNTIL IT PASSED OUT OF THE BLOCKED AREA. I CALLED MY DEALER AND THERE ARE NO ALTERNATE SIDE MIRRORS TO PURCHASE OR ANY CAMERAS THAT THEY KNEW OF FOR THIS FRONT SIDE BLIND SPOT. (THIS IS NOT THE BLIND SPOT THAT CAMERAS ARE USED FOR THE SEE SLIGHTLY BEHIND THE DRIVER.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984179May 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 58 MPH, THE VEHICLE BEGAN TO LOSE POWER AS WELL AS MAKING A GRINDING AND BANGING NOISE INSIDE THE MOTOR. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD WHEN THE VEHICLE COMPLETELY LOST POWER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE GUARDS AROUND THE TIMING CHAIN DETACHED CAUSING THE MOTOR FAIL AND THE CADILLAC CONVERTERS TO MELT. THE ENTIRE MOTOR WAS REPLACED. THE CONTACT STATED THAT FIVE DAYS AFTER HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 138,742.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984220May 8, 2017
ENGINE
IT WAS 7 DEGREES OUTSIDE. I DROVE HOME FROM WORK 20 MILES. WHEN I TOOK MY EXIT, THE VEHICLE SOUNDED LIKE A DIESEL ENGINE (AND IT'S NOT A DIESEL). I MANAGED TO GET HOME AND THE VEHICLE DIED IN THE DRIVEWAY. HAD IT TOWED TO THE CHEVROLET DEALERSHIP. THE PCV VALVE HAD BECOME CLOGGED AND WAS HOLDING CONDENSATION. THE PCV VALVE THEN FROZE CAUSING THE REAR ENGINE SEAL TO BLOW AND MOST OF MY OIL WAS BLOWING OUT DOWN THE INTERSTATE. NO OIL WARNING LIGHT CAME ON. I HAD NO IDEA THERE WAS A PROBLEM UNTIL I EXITED THE HIGHWAY AND COULD HEAR HOW THE ENGINE WAS RUNNING. THIS WAS A "KNOWN PROBLEM" WITH GM, BUT NOT A RECALL. THEY EVEN GAVE ME A PROBLEM NUMBER FOR IT. THE VEHICLE WAS 5 1/2 YEARS OLD WITH 92,000 MILES. SINCE IT WAS OUT OF WARRANTY BECAUSE OF AGE, GM WOULD NOT COVER THE ENTIRE REPAIR, BUT DID PAY 1/2 OF IT. BUT IF THIS WAS A "KNOWN PROBLEM", THEN WHY WASN'T IT A RECALL. I CAN ONLY GET MY PORTION OF THE REPAIR COST BACK IF THIS BECOMES A RECALL. IF YOU CHECK ONLINE, THIS HAS HAPPENED TO MANY PEOPLE. I BELIEVE THIS SHOULD BE A RECALL ITEM. ALSO, IF I HAD BEEN TOLD BY GM TO GET THE PCV VALVE CLEANED OUT, TRUST ME I WOULD HAVE. IF THIS IS A KNOWN PROBLEM, WHY AREN'T WE TOLD TO CLEAN OUT THE PCV VALVE. AND, ALL OF THE MAINTENANCE FOR THIS VEHICLE WAS DONE AT THE CHEVROLET DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I WAS LUCKY THAT THE VEHICLE DIDN'T DIE ON THE INTERSTATE AND CAUSE A CRASH, BUT IT WAS A MIRACLE THAT I GOT HOME WITH THAT VEHICLE. ALSO, IF THEY AREN'T GOING TO CORRECT THE ISSUE, THEN THIS VEHICLE SHOULD ONLY BE SOLD IN WARM CLIMATES WHERE THE PCV VALVE CAN'T FREEZE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984289May 8, 2017
POWER TRAIN
I STARTED TO DRIVE TO A MEETING DURING EVENING RUSH HOUR AND THE CAR WOULD NOT ACCELERATE WHEN I STEPPED ON THE GAS PEDAL. HEARD THE ENGINE REV, BUT THE CAR WOULD NOT MOVE. I WAS ABLE TO DRIVE IT TO THE DEALER IN MANUAL MODE AT A SLOW SPEED. THE DEALER SAID THEY WOULD HAVE TO REPLACE THE TRANSMISSION CONTROL MODULE, WHICH IS INSIDE THE TRANSMISSION, TO FIND OUT IF THERE IS MECHANICAL FAILURE. AFTER REPLACING THE CONTROL MODULE, THEY SAID THAT THE CAR STILL WOULD NOT MOVE, AND THAT THEY WOULD HAVE TO TAKE THE TRANSMISSION APART. COST TO REPLACE THREE PISTONS AND FORWARD CLUTCH FRICTION PLATES WOULD BE $3844 PLUS TAX. THE CAR IS A 2010 CHEVY EQUINOX LT AWD WITH 89000 PLUS MILES. REGULAR DRIVING ON HIGHWAY AND CITY ROADS IN FLORIDA. I CALLED CHEVY CUSTOMER SERVICE AND THEY DECLINED TO OFFER ANY COMPENSATION FOR THE TRANSMISSION STATING MY CAR WAS OUT OF WARRANTY. I HAVE FOUND SEVERAL ONLINE FORUMS WITH A LOT OF DISSATISFIED CONSUMERS HAVING THE SAME ISSUE WITH TRANSMISSION FAILURE. THIS IS A SAFETY ISSUE AND A KNOWN PROBLEM FOR MANY YEARS THAT HAS BEEN NEGLECTED BY CHEVY. IN MY OPINION THE TRANSMISSION FAILURE EXPERIENCED BY SO MANY CONSUMERS SHOULD WARRANT AN INVESTIGATION/RECALL BY NATIONAL HIGHWAY TRANSPORTATION SAFETY AUTHORITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984294May 8, 2017
SEAT BELTS, SEATS, UNKNOWN OR OTHER
NHTSA CAMP # 07V344000, SEAT BELT SENSOR, NHTSA CAMP. # 07V242000 WINDSHIELD MOUNT I HAVE A 2007 CHEVY EQUINOX, MY WINDSHIELD IS LEAKING, AND MY PASSENGER SIDE AIR BAG KEEPS GOING ON AND OFF DEPENDING ON HOW SOMEBODY SITS IN THE SEAT. I WENT TO GOOGLE AND LOOKED UP THE RECALLS FOR MY VEHICLE. AND THOSE 2 RECALLS LISTED AT THE TOP ARE 2 OF THE PROBLEMS IM HAVING WITH MY EQUINOX. I CALLED CHEVY CORPORATE AND THEY TOLD ME MY VEHICLE VIN NUMBER IS NOT PART OF THE RECALL. IF MY VEHICLE IS HAVING THE SAME PROBLEMS AS THE ONE WITH THE RECALL, THEY SHOULD EXPAND THE RECALL TO COVER THE REST OF THE VEHICLES AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984311May 8, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984379May 8, 2017
ENGINE
ENGINE LIGHT COMES ON. .....CAR DIES, PUT IT IN PARK AND RESTART IT, ENGINE LIGHT ON, CAR MOVES WITH SHUDDER. I AM BEING TOLD IT IS NOT A SENSOR BUT SOMETHING IN THE CAR'S COMPUTER. FEARFUL CAR WILL DIE IN TRAFFIC AND CREATE ACCIDENT OR LEAVE MY GRANDDAUGHTER STRANDED. OTHER OWNERS ARE EXPERIENCING SAME ISSUE WITH NO RESOLUTION FROM DEALER SERVICE DEPARTMENTS PER INTERNET SITES/SEARCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983640May 5, 2017
AIR BAGS
I DON'T UNDERSTAND THE MY CAR HAS NO RECALL, IT IS A 2007 CHEVY EQUINOX, AND IT LOOKS TO ME THAT THERE ARE 4 RECALLS FOR 2007 CHEVY EQUINOX. MY CAR HAS A SERVICE AIRBAG MESSAGE THAT COMES UP, AND IT HAS FAILED SAFETY DUE TO THIS MESSAGE. I AM READING THE RECALL, AND IT STATES THAT IT NEEDS TO REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. I BROUGHT TO A SHOP, AND THAT IS EXACTLY WHAT THE MECHANIC SAID. THAT I WOULD NEED TO TAKE IT TO THE DEALER TO HAVE THE AIRBAG COMPUTER REPROGRAMMED. I NEED THIS DONE WITH NO EXPENSE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983705May 5, 2017
VISIBILITY/WIPER
THE TRANSMISSION LINKAGE FAILED WHILE DRIVING IN RAIN ON THE FREEWAY FORCING THE DRIVER TO LOSE VISIBILITY IMMEDIATELY AND MAKE AN EMERGENCY STOP ON THE SHOULDER. MY UNDERSTAND IS THAT THERE'S A TSB FOR THE PROBLEM BUT IT'S NOT CLASSIFIED AS A RECALL DUE TO NOT BEING A SAFETY ISSUE(???).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983717May 5, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN HEAVY RAIN, THE WINDSHIELD WIPER BLADES FAILED TO OPERATE. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE WIPERS FAILED IN SIX MONTHS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE WIPER TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED CASE NUMBER: 8-2937851979. THE FAILURE MILEAGE WAS 44,165.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983724May 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE WAS UNABLE TO BE DUPLICATED AS THE DEALER DROVE THE VEHICLE FOR 90 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,224.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983470May 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS BEING DIAGNOSED FOR THE STABILITY AND SERVICE ENGINE SOON INDICATORS ILLUMINATING THE TECHNICIAN INFORMED THE CONTACT OF WATER LEAKING IN THE AREA NEAR THE SPARE TIRE. THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED BY AN INDEPENDENT MECHANIC FOR THE LEAKING. THE CONTACT ALSO STATED THAT THERE WAS A MILDEW ODOR IN THE VEHICLE. THE MANUFACTURER PROVIDED REFERENCE NUMBER: 8-2934661496. THE CONTACT INQUIRED AS TO WHY A RECALL WAS NOT ISSUED. THE MANUFACTURER STATED THAT NHTSA ISSUES RECALLS AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 33,886. UPDATED 07/11/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983232May 3, 2017
POWER TRAIN
JUST DRIVING HOME FROM HUNTSVILLE, AL AIRPORT TOOK OFF FROM STOP SIGN ON A MAIN ARTERY STREET IN THE CITY AND MY RPM GAUGE JUST CLIMBED LIKE CRAZY AND I WAS NOT MOVING VERY FAST SO I PULLED OFF MAIN ROAD. I CAME TO A COMPLETE STOP AND TRIED TAKING OFF AGAIN IT SEEMED LIKE IT WAS GOING TO BE O.K. SO I PULLED BACKED ONTO ROAD WHEN TRAFFIC CLEARED AND TRIED TO ACCELERATE AND THE SAME THING HAPPENED AGAIN SO KNOW AT THIS POINT THE TRANSMISSION WAS SLIPPING PRETTY BAD WITHOUT ANY WARNING I LIMPED IT HOME AND CALLED DEALER HE THEY TOLD ME TO BRING IT IN AND THEY WOULD CHECK AND ADDVISE FOR $95.00 THEY SAID IT WASNT COVERED UNDER WARRANTY I HAD 85000 MILES ON IT. THEY DIAGNOSED THE TRANS HAD TO BE REPLACED AT A COST OF $4700.00 I COULD NOT AFFORD THAT SO I HAD TO HAVE IT TOWED TO A LOCAL TRANS SHOP FOR REPAIRS. ENDS UP ITS A 6SPEED AUTOMATIC TRANS AND THE REPAIR SHOP HAD TO REPLACE THE 1/3/5 DRUM SOME KIND OF PLATE BROKE INSIDE THE HOUSING THE OWNER OF THE TRAN SHOP SAID IT A REAL PROBLEM GM HAD 2008/09/10 THEY HAVE AN UPDATED DRUM AND SNAP RING FOR REPAIRES. I FEEL LIKE CHEVROLET SHOULD BE RESPONSABLE AT LEAST FOR SOME OF REPAIR COST. THATS MY STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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