Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10995799June 19, 2017
VISIBILITY/WIPER
IT WAS RAINING VERY HARD ON A SATURDAY AFTERNOON, AND THE WINDSHIELD WIPERS WERE ON HIGH. THE DRIVER WAS PULLING THE CAR INTO A PARKING LOT WHEN THE WIPERS SUDDENLY STOPPED MID-SWIPE. THE WIPER WAS LEFT DIRECTLY IN FRONT OF THE DRIVER'S LINE OF SIGHT. THE DRIVER PARKED AND TRIED TO PUSH GENTLY TO GET THE WIPER "UNSTUCK", BUT EVENTUALLY JUST PUSHED IT TO THE WIPER RESTING POSITION. THE WIPERS NO LONGER MOVE AT ALL. WE ASSUME THAT THE WIPER GEARS BROKE OR BECAME SEIZED WHILE RUNNING, BUT WE WILL NOT KNOW UNTIL A MECHANIC LOOKS AT THEM. WE NEED TO WAIT UNTIL IT IS NOT RAINING TO DRIVE TO THE MECHANIC AND GET THIS ISSUE FIXED. IF THIS HAPPENED ON A HIGHWAY OR BUSY STREET, IT COULD HAVE BEEN FATAL. WE UNDERSTAND THERE IS ALREADY A 2013 CHEVY EQUINOX RECALL FOR THIS ISSUE. IT SHOULD ALSO BE EXTENDED TO THE 2012 CHEVY EQUINOX YEAR WE OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995889June 19, 2017
ENGINE
THE CAR CONSUMES MASSIVE AMOUNTS OF OIL, LIKE THE PREVIOUS MODEL YEARS. NO WARNING IS GIVEN THAT THE VEHICLE RUNS OUT OF OIL CAUSING DAMAGE TO THE PISTONS, TIMING CHAINS AND ENGINE. GM DROPPED THE POWER TRAIN WARRANTY TO 60 K KNOWING THAT THESE VEHICLES HAVE HAD THIS ISSUES SINCE 2011- TO CURRENT. THE FAILURE HAPPENS AT 58-60 K MILES MAKING IT THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THIS ENORMOUS REPAIR. IN TALKING TO THE DEALERSHIP THEY ARE WELL AWARE OF THIS ISSUE YET NO ONE HAS INFORMED THE OWNERS THAT OIL CONSUMPTION ON A BRAND NEW CAR WOULD NEED TO BE MONITORED OR THAT NO ENGINE LIGHT WOULD BE TRIGGERED. LEAVING THE CUSTOMER WITH A CAR WITH LESS OF A POWER-TRAIN WARRANTY AND THE FULL COST OF THE REPAIR. I FILED A COMPLAINT WITH GM AND WAS TOLD THAT SINCE THE CAR WAS OUT OF WARRANTY THAT THEY COULD DO A COST ASSISTANCE BUT WOULD NOT COVER THE REPAIR, BECAUSE MY MILEAGE IS JUST OUTSIDE THE 60K MARK. THIS IS UNACCEPTABLE. MY COWORKER HAS THE SAME VEHICLE AND BECAUSE HIS CAR FAILED AT 58 K IT WAS PAID FOR. GM KNEW WHAT THEY WERE DOING IN LOWERING THE POWER-TRAIN WARRANTY ON THIS CAR. SOMETHING NEEDS TO BE DONE TO PROTECT THE CONSUMER AND GM NEEDS TO REPAIR THESE VEHICLES THEY KNOW ARE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995715June 17, 2017
AIR BAGS
PASSENGER FRONT AIRBAG MAP SENSOR WITH FOAM, WIRING HARNESS AND PROGRAMMING HAD TO BE REPLACED AT A COST OF 688.49 ON FEB 8 2017. SEAT BELT SENSOR KEPT GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995573June 16, 2017
STEERING, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995291June 15, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AT TIMES IT SEEMS LIKE THE TRANSMISSION DOESN'T SHIFT PROPERLY WHEN STARTING TO ACCELERATE. IT'S AS IF IT'S NOT SURE WHAT GEAR TO GO INTO. CURRENTLY I HAVE AN ENGINE LIGHT ON AND IT STALLS FREQUENTLY. IF I SLOW DOWN OR START TO ACCELERATE IT WILL STALL. I'M AFRAID I'M GOING TO GET REAR ENDED BY SOMEONE! IT ALSO BLOWS OUT WHITE SMOKE FROM THE EXHAUST. I SEEM TO BE ADDING OIL MORE OFTEN THAN I SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995359June 15, 2017
POWER TRAIN
I WAS DRIVING HOME AFTER WORK. THE TRANSMISSION DIDN'T SHIFT WHEN IT SHOULD HAVE, THEN JERKED INTO GEAR, DID IT AGAIN THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER SAFELY AND THEN HAD IT TOWED TO MY NEAREST CHEVROLET DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994526June 12, 2017
STRUCTURE:BODY
ON MAY 27TH I WAS OPENING THE LIFT GATE TO UNLOAD ITEMS. THE CAR WAS OFF. I OPENED THE LIFT GATE USING THE BUTTON UNDER THE HANDLE.THE DOOR OPENED FULLY. I REACHED IN THE CAR TO REMOVE LUGGAGE. THE DOOR CLOSED QUICKLY ON MY BACK AND STOPPED JUST BEFORE PINNING ME IN THE DOOR WAY. THE DOOR IMMEDIATELY OPENED A SECOND TIME AND I MOVED QUICKLY OUT OF THE WAY. AS SOON AS IT OPENED FULLY,IT SLAMMED COMPLETELY SHUT. I AM STILL UNABLE TO USE THE LIFT GATE SAFELY.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10993965June 8, 2017
ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO LOCK. AS A RESULT, THE CONTACT HAD TO SHAKE THE KEY SEVERAL TIMES TO REMOVE IT FROM THE IGNITION. THE CONTACT MENTIONED THAT THE GEAR SHIFTER WAS DIFFICULT TO SHIFT ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994031June 8, 2017
VISIBILITY/WIPER
THE WINDSHIELD WIPERS ON MY VEHICLE (VIN #2GNALDEK6C396483) STOPPED WORKING WHEN THE WIPERS WERE MOVED TO HIGH SPEED. THE DEALERSHIP (NORTHSTAR CHEVROLET IN CLIFTON PARK NY) REPLACED THE WIPER MODULE (PART #84241847) AND PLUG (PART # 15259076) ON 06/07/2017. THIS ISSUE SEEMS TO BE CONSISTENT WIT THE RECENTLY ANNOUNCE RECALL OF 2013 CHEVROLET EQUINOX VEHICLES WITH WINDSHIELD WIPER ISSUES. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS OCCURRED. WEATHER CONDITIONS WERE HEAVY RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993674June 7, 2017
UNKNOWN OR OTHER
LOCK CYLINDER GETS STUCK AND PREVENTS VEHICLE FROM BEING STARTED. ONLY AFTER SEVERAL MINUTES OF JIGGLING THE LOCK MECHANISM DOES THE KEY TURN. THE STEERING WHEEL LOCK ALSO DOES NOT ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993759June 7, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH WITH HIS DAUGHTER, WIFE, AND NEPHEW, THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT'S DAUGHTER SUSTAINED A CONTUSION ON THE CHEST WALL AND HIS WIFE SUSTAINED SHOULDER PAIN. THE DAUGHTER REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10993793June 7, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHEN THE DRIVER AND PASSENGER SEATS WERE OCCUPIED, THE AIR BAG SENSOR (ELECTRONIC MODULE) FAILED TO ILLUMINATE AND INDICATE THAT THE SEATS WERE OCCUPIED. IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED, BUT A REMEDY WAS NOT PROVIDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993565June 6, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
"TAMARA RECALL" I'M WRITING REGUARDING AN ACCIDENT THAT TOTALED OUT MY VEHICLE BUT NONE OF MY AIR BAGS DEPLOYED ? I HIT A DEER AT 75-80 MPH ON A HWY IT HIT MY DRIVERS SIDE HEADLIGHT AND CONTINUED UP OVER MY HOOD AND ACTUALLY DENTED PART OF MY PASSENGER SIDE FENDER I COULDN'T EVEN OPEN THE DOOR ALL THE WAY! NONE OF MY AIR BAGS WENT OFF. LUCKILY I HAD MY SEAT BELT ON WHICH SOMETHING IN THE SEAT BELT BLEW WHEN IT LOCKED ME IN PLACE DUE TO THE IMPACT OF THE DEER HITTING JUMPING OUT AT ME A WARNING POPPED UP ON MY DASH BELIEVE SAID "LOCKED" BUT ALL HAPPENED SO FAST , IT PUSHED & CRACKED JUST ABOUT EVERYTHING UNDER MY HOOD. I HAD SMOKE COMING FROM MY VEHICLE, FLUIDS ON THE GROUND NO FIRE THANKFULLY ! MY SUV WAS TOTALED AND MANY HAVE QUESTIONED ME ABOUT THE AIR BAGS. I'M NOW WONDERING THE SAME THING. WHY IN THE WORLD DID NONE OF THESE GO OFF ? IF I WOULDN'T HAVE HAD MY SEAT BELT ON WHO KNOWS WHAT WOULD HAVE HAPPENED WITH THE AIR BAGS NOT GOING OFF ! I'VE DONE RESEARCH I HAVEN'T SEEN ANY RECALLS, BUT I AM A LITTLE CONFUSED BY THIS!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10993372June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. TWO MONTHS AFTER THE CONTACT HAD THE OIL CHECKED, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE CONTACT CALLED ON-STAR WHO INFORMED HER THAT THE DIAGNOSTIC ON THE VEHICLE WAS WELL AND THE OIL LIFE WAS THIRTY ONE PERCENT. THE CONTACT WAS ADVISED TO HAVE THE OIL CHANGED AFTER THE VEHICLE WAS TAKEN ON A LONG TRIP. THE CONTACT ATTEMPTED TO START THE VEHICLE AND NOTICED AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER (BARRY'S AUTOMOTIVE INC LOCATED ON M 62 W, DOWAGIAC, MI, 49047) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993167June 5, 2017
VISIBILITY/WIPER
BOTH WIPERS, DRIVER AND PASSENGER ARE NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993161June 5, 2017
POWER TRAIN
DRIVING ON HIGHWAY SNAP RING IN TRANSMISSION BROKE AND JAMMED IN GEARS CAUSING CAR TO SUDDENLY STOP AND NEAR ACCIDENT,,,,KNOWN PROBLEM IN THIS 6 SPEED AUTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993253June 5, 2017
VISIBILITY/WIPER
WINDSHIELD WIPERS SNAPPED AND STUCK TOWARD THE DRIVER SIDE OF THE VEHICLE, TOUCHING THE DRIVER SIDE DOOR, WHILE I WAS DRIVING IN THE RAIN- THE WINDSHIELD WIPERS IN USE. THIS CREATED A STARTLING VISUAL BARRIER AND POSED A SAFETY RISK. AFTER PULLING OVER AND PLACING THE WINDSHIELD WIPERS IN THE CORRECT POSITION THEY NO LONGER WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993314June 5, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VEHICLE ENGINE ACCELERATED TO 130 MPH ON SPEEDOMETER WITH ENGINE REVING TO THAT SPEED SOUND . VEHICLE DID NOT ACCELERATE. THIS HAPPENED 4 TIMES ON THE HIGHWAY . I PULLED OFF ROAD ON EACH OCCASION TURNED OF ENGINE AND RESTARTED AS I WAS HUNDREDS OF MILES FROM HOME. HAD CAR TOWED TO CHEVY DEALERSHIP AT DESTINATION. AS THEY CANNOT DUPLICATE ISSUE THEY WILL NOT REPAIR EVEN THOUGH I HAVE A EXTENDED WARRANTY. MY VEHICLE NOW REMAINS IN 5 HRS AWAY. I AM AFRAID TO DRIVE IT NOT KNOWING WHAT IS WRONG. THIS PUTS MYSELF AND OTHER DRIVERS AT RISK ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992973June 3, 2017
ENGINE
I HAVE 64,633 MILES ON THE CAR THE ENGINE STARTED TO KNOCK WHEN STARTING. THE DEALER VERIFIED NOISE ON START UP AND CONSTANT NOISE WIHILE IDLING AND FOUND NOISE FROM BALANCE SHAFT CHAIN AND CAN GEARS..DEALER REPLACED THE BALANCE SHAFT CHAIN, BALANCE SHAFT CHAIN ACTUATORS, NECESSARY GASKETS, SEALS, AND BOLTS. ALSO BECAUSE OF THIS HAD TO GET A TRANSMISSION FLUID WITH TOTAL FLUID EXCHANGE AND TRANSMISSION FLUID CONDITIONER.. I SEE MANY COMPLAINTS ON HERE FOR THIS SAME ISSUE AND I WOULD THINK THAT CHEVY COULD MAKE A MORE DEPENDABLE, RELIABLE VEHICLE THAN THIS OR BE RESPONSIBLE FOR THESE REPAIRS. I HAVE HAD A GM CAR FOR MANY YEARS BUT BELIEVE THAT IT MAY BE TIME TO TRADE THIS ONE IN AND TRY A DIFFERENT BETTER MADE TO LAST BRAND. I WOULD NOT EXPECT ANY ENGINE DAMAGE OR MAJOR ISSUES LIKE THIS WITH SO FEW MILES. I AM SO GLAD I TOOK THIS IN TO BE CHECK OUT I WOULD HATE TO BE DRIVING AS OTHERS STATED THEY WERE AND HAVE MY CAR JUST STOP AND PUT MY LIFE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992486May 31, 2017
VISIBILITY/WIPER
DRIVING TO WORK IN RAINSTORM WITH WIPERS ON HIGH AND WIPERS STOPPED DEAD. FUSE TO WIPERS WERE GOOD. ENDED UP WIPER TRANSMISSION WAS WIPED. VERY DANGEROUS FOR THIS TO HAPPEN. WHEN DRIVING. COULD HAVE BEEN CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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