Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10983280May 3, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE, BUT THE CONTACT CALLED BACK AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT FOR MAY 3, 2017, BUT THEN STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983366May 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE POWER REDUCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT BOTH TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE BATCH OF OTHER VINS BEING RECALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983411May 3, 2017
SERVICE BRAKES, SUSPENSION, WHEELS
I BOUGHT THIS CAR USED IN 2026 I HAVE NOT HAD IT A YEAR YET AND AFTER THE FIRST MONTH IT HAS BEEN IN FOR REPAIRS, THE WHEELS SOUNDS LIKE THEY ARE COMING OFF AT TIMES, IT SOUNDS LIKE SOMETHING IS DRAGGING UNDERNEATH, BRAKES SCRUBS EVEN WITH MY PLACING NEW ONE ON, SOMETIME IT FEEL LIKE TRANSMISSION IS GOING OUT, IT PULLS HARD AT TIME. EVEN THO THIS CAR IS OLD CAN I STILL TAKE IT IN FOR RECALL PROBLEMS. I WAS NOT TOLD ABOUT ANY RECALLS WHEN I BOUGHT THIS CAR, I PAID $3500 AND I FEEL I HAVE ALMOST PAID THIS MUCH IN REPAIRS,ALL OF THIS HAPPENS WHEN CAR IS IN MOTION. ON HIGHWAY, STREETS AND IT POPS SOMETIME WHEN MAKING TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981469April 30, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THE VEHICLE HAS STABLE TRACK LINK ERROR AND WILL NOT GO AWAY, ALSO THE FUEL GUAGE DOESN'T WORK PROPERLY. THE AIRBAG IS NOT WORKING TO PROTECT MY PASSENGERS IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980902April 26, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. AFTER STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE MADE A GRINDING SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980928April 26, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE ACCELERATING THE VEHICLE ISNT SHIFTING IN THE PROPER WAY IT SHOULD. THERE IS A CHAIN RATTLING KIND OF SOUND FROM THE ENGINE AS IT ACCELERATES, CLOSER TO THE DRIVER SIDE. WHILE BRAKING, THE BRAKES PADS ARE ALL NEW, IT WILL SOMETIMES MAKE A GRINDING SOUND AND HAVE LITTLE TO NO BRAKE RESISTANCE IF YOU HIT A BUMP. ALL IN A STRAIGHT MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980475April 25, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE IDLING AT A RED LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED TO 5,000. THE VEHICLE BARELY MOVED AND WOULD NOT ENGAGE IN GEAR. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MOVED THE VEHICLE TO THE SIDE OF THE ROAD, ENGAGED IN NEUTRAL, WAITED APPROXIMATELY FIVE MINUTES, AND THEN ENGAGED IN DRIVE. THE VEHICLE RETURNED TO NORMAL EXCEPT IT DID NOT GO INTO THIRD GEAR OR REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980483April 25, 2017
SERVICE BRAKES
ABS ENGAGES AT LOW SPEEDS, MAKES BRAKE PEDAL VERY DIFFICULT TO DEPRESS AND DIFFICULT TO STOP VEHICLE. (THIS OCCURS REGARDLESS OF TURNING/GOING STRAIGHT, AND HAPPENS RANDOMLY WHEN THE BRAKE PEDAL IS PRESSED AND/OR WHEN IT'S RELEASED, AND SOMETIMES WHEN I'M NOT TOUCHING THE BRAKE PEDAL AT ALL.) THIS OCCURS DAILY, AND AFTER SOME TIME, THE ABS AND TRACTION CONTROL WARNING LIGHTS WILL COME ON IN THE DASHBOARD. ONCE THE WARNING LIGHTS ACTIVATE, THE PROBLEM GOES AWAY. SERVICED IN 4/2017 AT CERTIFIED GARAGE, AND WHEEL HUB ASSEMBLY WAS REPLACED. THE PROBLEM PERSISTS. ONLINE AUTO FORUM RESEARCH SHOWS MANY EARLY MODEL EQUINOX OWNERS EXPERIENCING THE SAME EXACT ISSUE, GOING ALL THE WAY BACK TO 2011. HTTPS://CHEVROLETFORUM.COM/FORUM/EQUINOX-23/2006-CHEVY-EQUINOX-LT-ABS-TRACTION-CONTROL-LIGHT-PROBLEMS-41758/ THE MAJORITY OF THE COMPLAINTS LIST A PIGTAIL WIRE HARNESS AS THE SOLUTION. CHEVROLET HAS NO RECALLS THAT I'VE FOUND - BUT CLEARLY THERE ARE A NUMBER OF EQUINOX OWNERS EXPERIENCING THE SAME ISSUES, WITH NO RESPONSE FROM CHEVROLET. I'VE BEEN FORTUNATE ENOUGH THAT THIS HASN'T CAUSED AN ACCIDENT YET... BUT I BELIEVE THIS ISSUE SHOULD BE EXAMINED BEFORE SOMETHING DESTRUCTIVE OR TRAGIC OCCURS. I WILL CONTINUE TO ATTEMPT TO HAVE THE ISSUE DIAGNOSED AT CERTIFIED ASE GARAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980507April 25, 2017
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10980168April 24, 2017
VISIBILITY/WIPER
WINDSHIELD WIPER MOTOR/LINKAGE ASSEMBLY BECAME DISENGAGED AFTER JUST UNDER TWO MINUTES OF USAGE ON HIGH WHILE DRIVING IN A TORRENTIAL DOWNPOUR. MECHANIC HAD TROUBLE FINDING A REPLACEMENT BECAUSE "ALL OF THE REPLACEMENTS WERE 'RESERVED' FOR DEALERSHIPS.. WHICH HE TOOK TO MEAN, THIS IS NOT AN ISOLATED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980315April 24, 2017
ENGINE
TIMING CHAIN FAILURES AT A RELATIVELY LOW MILEAGE, BETWEEN 50000 TO 60000 MILES WHICH IS UNHEARD OF , IT MAKES THE VEHICLE STALL , OURS DID IN THE BUSIEST PART OF WICHITA FALL TX . WHICH IS VERY DANGEROUS , AND IM BEING TOLD THIS IS A COMMON FAILURE ON THESE VEHICLES , TIMING CHAINS SHOULD LAST A WHOLE LOT LONGER THAN THAT AND ITS GOING TO GET SOMEONE KILLED , IVE ASKED CHEVORLET IF THE NEW PARTS ARE AN UPGRADE TO FIX THE PROBLEM BUT NO ONE CAN GIVE ME AN ANSWER SO IM PROBABLY GOING TO GET RID OF THE CAR WHICH WE LOVE EXCEPT FOR THAT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980336April 24, 2017
ELECTRICAL SYSTEM, ENGINE
CAR LOOSES POWER WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979985April 23, 2017
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT WHERE I REAR ENDED A STOPPED VEHICLE. MY CRUISE WAS SET AT 57 MPH AND I DID NOT APPLY BRAKES. BECAUSE CRUISE WAS SET, I HIT ONCE, BOUNCED BACK AND HIT AGAIN. MY AIRBAGS DID NOT DEPLOY AT ALL. THE VEHICLE HAS EXTENSIVE DAMAGE TO THE FRAME BUT NO AIRBAG DEPLOYMENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10980005April 23, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING AT HIGH SPEED IN HIGHWAY AND SUDDENLY LOOSE ACCELERATION PEDAL FUNCTION. DANGEROUS SLOW DOWN IN HIGHWAY WHILE CARS PASS YOU BY AT HIGH SPEEDS AND YOU JUST CANT GET TO MOVE OUT THE WAY.WITH FAMILY IN VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979424April 20, 2017
VISIBILITY/WIPER
TONIGHT, WHILE DRIVING DOWN THE INTERSTATE DURING A TORRENTIAL DOWNPOUR, MY WINDSHIELD WIPERS STOPPED COMPLETELY DURING OPERATION AS I WAS PASSING BY A SEMI. I COULD NOT SEE AND HAD TO PULL OVER ALMOST IMMEDIATELY. THIS ISSUE HAD OCCURRED IN THE PAST, BUT THEY STARTED WORKING AGAIN ONCE THE WEATHER CLEARED UP. THERE IS A RECALL ON THIS SAME ISSUE WITH THE 2013 EQUINOX. WHY NOT THE 2011 MODEL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979432April 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
THIS MORNING (04/20/2017), WHILE DRIVING, THE CAR STALLED OUT EVERY TIME I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT, OR WHEN I SLOWED DOWN TO TURN, THE ENGINE HAD A VERY ROUGH FEEL WITH LOTS OF VIBRATION AND THEN STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979593April 20, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON CITY STREETS, MY GAS PEDAL BECAME UNRESPONSIVE. THE CAR BEGAN TO SLOW DOWN. UNABLE TO KEEP MY SPEED, I WAS UNABLE TO MAKE A STOPLIGHT AND HAD TO STOP. WHILE MY FOOT WAS ON THE BRAKES, THE RPM FOR MY VEHICLE WERE STEADILY AT 6-7000. AS THE LIGHT TURNED GREEN, I PUT MY FOOT ON THE GAS PEDAL, RECEIVED A JOLT AS IF THE CAR WAS ACCELERATING, BUT WAS SLOWLY MAKING MY WAY UP TO 20 MPH. AS THE TIME TOOK NEAR 30 SECONDS TO MAKE THE CLIMB ON A FLAT ROAD TO 20 MPH, I DECIDED FOR MY SAFETY TO HIT MY EMERGENCY FLASHERS. AROUND THAT TIME, THE CHECK ENGINE LIGHT CAME ON. I PULLED TO A SIDE STREET AND HIT 'ONSTAR'. THEY WERE ABLE TO GIVE ME TWO CODES THAT APPEARED. P0776 AND P0700. WHILE TALKING TO ONSTAR, MY CAR WAS IN PARK AND AGAIN THE ENGINE WAS PUSHING 7000 RPMS. I WAS BARELY ABLE TO MAKE IT TO MY HOUSE AS THE CAR WAS BARELY ABLE TO MAINTAIN IT'S SPEED. THE NEXT MORNING I WAS CURIOUS IF I WAS ABLE GET THE CAR OUT OF MY DRIVEWAY OR IF IT COULD MOVE IN A FORWARD MOTION. I WAS FORCED TO PUSH MY CAR OUT OF MY DRIVEWAY AS I COULD NOT GO IN REVERSE AT ALL AND AGAIN I NOTICED THAT THE CAR COULD BARELY MOVE FORWARD. AFTER HAVING MY CAR RETURNED FROM SPECIALIST IN TRANSMISSIONS, THEY GAVE ME PICTURES OF WHAT THEY FOUND. WHICH I INCLUDED FIVE WITH THE COMPLAINT. THE ISSUE AFTER TALKING TO THE DEALERSHIP IS A VERY COMMON PROBLEM AND BY READING THOSE TWO CODES WERE ABLE TO INSTRUCT ME THE PARTS THAT BROKE INSIDE THE TRANSMISSION WITHOUT OPENING IT UP OR CHECKING THE TRANSMISSION FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979624April 20, 2017
ELECTRICAL SYSTEM, SEATS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE DID NOT ACCELERATE. WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SURGED. IN ADDITION, WHEN THE ELECTRONIC SEAT FUNCTION WAS DEACTIVATED, THE SEATS CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FOUR TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979701April 20, 2017
ENGINE
"TAKATA RECALL" THE TIMING BELT. TIMING BELT STRETCHED. KNOW FOR FACT THAT 5 OTHER CHEVROLET EQUINOX 2008 HAS HAD THE SAME PROBLEM BROUGHT TO THE SAME AUTOMACANIC SHOP. OURS WOULD BE THE 6TH KNOWN IN HASTINGS MINNESOTA. WOULD LIKE A RECALL AND HAVE PROBLEM FIXED AND PAID FOR BY THE MANUFACTURE. WHILE DRIVING THE VEHICLE. THE ENGINE LIGHT WOULD GO ON AND WHEN BROUGHT IN SEVERAL TIMES, THEY KEPT SAYING IT WAS THE GAS CAP. REPLACED GAS CAP AND STILL SEVERAL TIMES ENGINE LIGHT WOULD COME ON AND THE DEALERSHIP KEPT SAYING IT WAS THE GAS CAP, EVEN AFTER THEY REPLACED GAS CAP. THE SAME THING KEPT HAPPENING OVER AND OVER. THEY DENIED ANYTHING WRONG UNTIL THE TIMING BELT STRETCHED AND CANNOT DRIVE. FOR A PERIOD OF 2 YEARS THIS WENT ON AND ON. THEY WILL NOT REPAIR THE PROBLEM UNLESS WE PAY 2000 DOLLARS PLUS TO REPAIR TIMING BELT. THE DEALERSHIP IS THE ONES THAT WE TOOK THE VEHICLE TO. HAD A SECOND OPINION DONE AND THEY CLAIMED WE WHERE THE 7TH CAR WITH THE SAME IDENTICAL PROBLEM. WE BOUGHT THE VEHICAL FROM THE DEALERSHIP. ALWAYS BROUGHT TO THEM WITH ANY MECHANICAL PROBEMS TP BE REPAIRED.ALL I AM ASKING FOR IS THE DEALERSHIP TO REPAIR PROBLEM. APPARENTLY THEY HAVE OVERLOOKED THE PROBLEM SEVERAL TIMES AND BLAMED IT ON MY GAS CAP. I AM PARAPELEGIC ON RIGHT SIDE. ONLY DRIVE WHEN NECCESSARY. HAD 15,000 MILES ON IT WHEN I PURCHACED IT FROM DEALERSHIP. IT HAS 77,008 MILES ON IT WHEN WE BROUGHT IT INTO THE DEALERSHIP ON APRIL 17, 2017.VAM CODE IS P0017-CRANKSHAFT/CAMSHAFT CORRELATION BANK 1.....P0008-ENGINE SYSTEM PERFORMANCE, EXHAUST CAMSHAFT NOT MOVING WHEN COMMANDED...RECOMMENDED NEW TIMING CHAINS, CHAIN GUIDES,CHAIN TENTIONERS,CAM ACTUATORS... CONCERN#2 CUSTOMER STATES THE PASSENGER FRONT DOOR DOES NOT LOCK/UNLOCK. FOUND THE DOOR LOCK ACTUATOR FAULTY. REPLACED THE FRONT DOOR PASSENGER DOOR LOCK ACTUATOR/LATCH ASSEMBLY..PAID ...MAIN CONCERN IS TIMING BELT THAT IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979045April 18, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND THE PART HAD NOT BEEN SUPPLIED IN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WIPERS FAILED TO FUNCTION. THE CONTACT HAD TO VIEW OUT OF THE FRONT PASSENGER SIDE WINDOW DUE TO THE FAILURE THAT IMPACTED THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE PART MAY BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 72,502. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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