Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11054021December 11, 2017
ENGINE
ENGINE BURNED A QUART OF OIL PER 1,000 MILES, HAD TO MONITOR IT REGULARLY. ODOMETER HAD JUST GONE OVER 100,000 MILES. THE ENGINE HAS NOW BLOWN. HAD JUST ADDED A QUART OF OIL BECAUSE IT WAS LOW AGAIN, AND THE NEXT DAY WHILE DRIVING, IT STARTED MISSING, KNOCKING VIOLENTLY, AND EXPELLED A LARGE PUFF OF SMOKE AND DIED. NOW WILL NOT START AND MECHANIC SAID THERE WAS NO OIL WAS IN THE ENGINE. APPARENTLY THIS IS A KNOWN ISSUE WITH EQUINOX WE ARE FINDING OUT, BUT DEALER STATES THERE ARE NO RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053645December 9, 2017
EXTERIOR LIGHTING
VEHICLE INFOTAINMENT SYSTEM SCREEN IS EXTREMELY BRIGHT. ESPECIALLY IN CELL PHONE SCREEN PROJECTION MODE. NIGHT TIME DRIVING IS HINDERED. DIMMING IS AVAILABLE FROM THE INTERIOR LIGHTING DIMMING SWITCH. THIS SIMS DASH LIGHTING ALSO WHICH MAKES IT HARD TO SEE THE DASH. INFOTAINMENT SYSTEM IS STILL TOO BRIGHT WHEN DIMMED AT THE LOWEST SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053483December 8, 2017
ENGINE, UNKNOWN OR OTHER
THE CATALYTIC CONVERTER IN THE CAR HAD TO BE REPLACED; THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND WHEN TAKEN TO THE SHOP, THEY DISCOVERED THE CATALYTIC CONVERTER WAS WORN OUT (ERODED?) AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052940December 7, 2017
AIR BAGS, VISIBILITY/WIPER
1. THE AIRBAG SENSORY ON THE PASSENGER SIDE GOES ON AND OFF DEPENDING HOW THE PERSON IS SEATED OR HOW MUCH THE PERSON WEIGHS. 2. THE DEFROSTING/HEATING MECHANISM DOESN'T PRODUCE WARM ENOUGH AIR TO CLEAR THE WINDOWS FOR CLEAR VISIBILITY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052930December 7, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. AFTER RESTARTING THE VEHICLE, THE HEATER BLOWER ONLY BLEW OUT COLD AIR AND WAS UNABLE TO DEFROST THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JIM BUTLER CHEVROLET IN FENTON, MO) WHERE IT WAS DIAGNOSED THAT THE BLOWER ARM WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052939December 7, 2017
UNKNOWN OR OTHER
FAULTY HEAD GASKETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053381December 7, 2017
ENGINE
INTAKE VALVE AND VALVE COVER GASKETS BLOWN DUE TO CORROSION BY DEX-COOL OVER TIME. ALSO HAD BLOWN HEAD GASKET REPAIRED 10/16/2014 DUE TO SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052717December 6, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AFTER FLUSHING FLUIDS BY DEALER, CAR NOW STALLS AT WHEN IDELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052527December 5, 2017
AIR BAGS
VEHICLE WAS INVOLVED IN A CRASH WHERE IT BROADSIDED ANOTHER VEHICLE IN A HARD CRASH. THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED. FRAME RAILS WERE BENT AND THE MOTOR MOVED. AIR BAGS DID NOT DEPLOY. INSURANCE TOTALED THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052054December 3, 2017
ENGINE
TIMING CHAIN NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051575November 30, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, BOTH OF THE WINDSHIELD WIPERS MADE A TICKING NOISE AND THEN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO SUBURBAN CHEVROLET ((503) 668-5555, 36936 US-26, SANDY, OR 97055) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3523338406. THE FAILURE MILEAGE WAS 94,983.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051588November 30, 2017
ENGINE, FUEL/PROPULSION SYSTEM
HAD MY CAR IN 3 TIMES IN THE LAST 6 MONTHS FOR WORK DONE. HAD THE MAIN REAR OIL SEAL REPLACED ALONG WITH THE CATALYTIC CONVERTERS FIRST TIME, SECOND TIME WAS AFTER I PICKED UP HAD TO TAKE IT BACK IN DUE TO A SEAL LEAKING AND LETTING EXHAUST INTO THE CABIN OF THE CAR WHERE THEY HAD THE CAR FOR OVER A WEEK BEFORE THEY EVEN CALLED ME BACK, THEN FINALLY THE THIRD HAD TO TAKE IT BACK IN ON NOV 13, 2017 DUE TO ANOTHER OIL LEAK IN THE CAR COMING FROM THE FRONT CRANKSHAFT SEAL. IT TOOK THE DEALER 10 DAYS AFTER I TOOK IT IN BEFORE I HEARD ANYTHING ON WHAT THE PROBLEM WAS. I HAVE BEEN WITHOUT A CAR FOR THE PAST 18 DAYS AND NO OFFER OF A LOANER OR ANYTHING. THIS IS A LITTLE RIDICULOUS IN THAT THESE OIL LEAKS SEEM TO COME FROM THE SAME PROBLEM OF A PLUGED PCV VALVE CAUSING TO MUCH PRESSURE BUILD UP IN THE ENGINE AND CAUSES THE SEALS TO LEAK. ALL THE WORK WAS DONE UNDER WARRANTY, EXCEPT THE WORK ON THE FRONT CRANKSHAFT SEAL WHICH THEY WANT TO CHARGE ME FOR THE WORK. I HAVE ALSO HAD A CHECK ENGINE LIGHT ON THAT THEY SAID WAS FIXED WHEN THE REPLACED THE MAIN REAR OIL SEAL, BUT OBVIOUS IT DID NOT AND NOW THEY SAY IT HAS TO DO WITH THE EVAP SYSTEM. WHICH IS ONE THING I TOLD THEM WHEN I TOOK THE CAR IN THE FIRST TIME I TOOK IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051385November 30, 2017
ENGINE, UNKNOWN OR OTHER
CAR ENGINE STUMBLED 5 TIMES THIS YEAR WHILE DRIVING IN THE CITY WHILE IN MOTION 35-45 MPH. WOULDN'T ACCELERATE. FEELS LIKE IT STAYS STUCK AND WONT MOVE. LAST INCIDENT 1 NOV 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051499November 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 15 MPH, THE RPMS FLUCTUATED AND THE ENGINE FAILED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT INJECTOR SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN TO SANDMAN BROTHERS, INC. (56 E BROADWAY ST, SHELBYVILLE, IN 46176 (317) 392-3271) FOR A SECOND DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AND STATED THAT CHEVROLET COULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT UNDER SPECIAL COVERAGE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051154November 29, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CATALYTIC CONVERTER IS BAD AND THERE IS KNOCKING IN THE FUEL SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051263November 29, 2017
STRUCTURE:BODY
I PURCHASED A 2014 CHEVROLET EQUINOX IN SEPTEMBER 2015. IT HAD 10 MILES ON IT WHEN I BOUGHT IT RIGHT OFF THE SHOWROOM FLOOR. THE CAR CURRENTLY HAS LESS THAN 1700 MILES ON IT BECAUSE IT'S PARKED IN THE GARAGE 90% OF THE TIME. IN NOVEMBER 2017 I OPENED THE VENT PART OF THE SUN ROOF AND HEARD A LOUD CRACK SOUND. WHEN I TRIED TO CLOSE IT, IT WOULDN'T CLOSE. THE DEALERSHIP STATED THAT IT BROKE BECAUSE THERE WAS DIRT IN IT. IT COST ME $1,000 TO REPLACE THE WHOLE MECHANISM INCLUDING THE WINDOW BECAUSE THEY DON'T MAKE PARTS FOR IT. MY QUESTION TO THE DEALER AND CHEVY WAS 'HOW DOES DIRT GET INTO A SUNROOF THAT IS CLOSED ALL THE TIME? THE RESPONSE HAS BEEN I DON'T KNOW. NO ONE CAN EVEN TELL ME HOW TO MAINTAIN IT SO THIS DOESN'T HAPPEN AGAIN. I BELIEVE THAT IT IS EITHER A DEFECT WITH THE SUN ROOF OR IMPROPER INSTALLATION AT THE FACTORY. THE NEW SUN ROOF IS MADE TO BE MORE HEAVY DUTY BUT I AM CONCERNED THAT IN TWO YEARS I'LL HAVE TO REPLACE THIS ALSO. THE CUSTOMER SERVICE PERSON ASKED IF I DRIVE IT IN AREAS THAT THERE IS A LOT OF DUST. THE ANSWER WAS NO, BUT SHOULDN'T IT BE MADE TO KEEP DUST OUT? AFTER ALL, IT IS ON THE EXTERIOR OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051079November 28, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
THE CAR DIDN'T START AFTER PARKING FOR FOOD PICKUP, WE NOTICED THAT AFTER GETTING A BOOST, THE 'ENGINE LIGHT' WAS LIT, IT STAYED ON. THIS HAPPENED TWICE AGAIN, BUT WE USED OUR INSURANCE ROAD SIDE ASSISTANCE, AGAIN THE 'ENGINE LIGHT' REMAINED LIT. THIS HAS HAPPENED MULTIPLE TIMES, WHEREAS WE PURCHASED A BATTERY CHARGER. DURING DRIVE/ WAITING AT MULTIPLE RED LIGHTS, AND BACKING OUT OF PARKING SPACES, THE CAR STALLS- TO THE POINT WE PUT IT 'N', AFTER EXPERIENCING STALLS WHEN PLACED IN 'P'. THE OIL CAN BE LOW, BUT NO INDICATOR ON THE PANEL, BUT THE PANEL READS CHECK ELECTRICAL SYSTEM, SO WE TOOK IT TO A SHOP AND INFORMED IT WAS THE BATTERY, SEEKING ANOTHER OPINION, WE WERE TOLD IT WASN'T THE BATTERY, BUT ANOTHER PART OF THE ELECTRICAL SYSTEM. UPON TRYING TO HAVE THE CAR INSPECTED, WE WERE TURNED DOWN DUE TO THE 'ENGINE LIGHT'. WE WENT TO A REPUTABLE CAR PART DEALER, AND INFORMED IT WAS THE TIMING CHAIN, TIMING SENSOR, ALONG WITH (2) TWO OTHER CODES. THE BATTERY IS HID UNDER A HOUSING/ COVER, WHICH MADE IT HARD TO GET A BOOST, WHEN THE RECOMMENDED CHARGING PROCEDURE DIDN'T WORK. THIS IS VERY FRUSTRATING, AND RESEARCH LEADS US TO UNDERSTAND, THAT A COSTLY REPAIR IS AHEAD. PLUS, OUR RESEARCH OF THE EXPERIENCED PROBLEMS, SHOWS THAT THEY OCCURRED IN EARLIER MODELS. THE (2013)VEHICLE WAS PURCHASED FROM A NATIONAL CAR RENTAL AGENCY, NOV 2015, IS IT POSSIBLE THAT THIS VEHICLE WAS DEFECTIVE AT PURCHASE TIME, WITH UNRESOLVED ISSUES AS EARLIER MODELS? ADDITIONALLY, THE CAR HAS VEERED/ JERKED TO EITHER SIDE, FROM STOP TO GO, AND WHILE DRIVING, WITHOUT US TURNING THE WHEEL. THANK THE LORD THE LATTER, OCCURRED AT LOW SPEEDS, AND DRY PAVEMENT. THE 'WHEN DID THIS HAPPEN' DATE IS THE LATEST DATE, NOT THE ONLY DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048662November 27, 2017
AIR BAGS
"TAKATA RECALL" AIRBAG WAS EJECTED BUT IT WAS DEFLATED, OFFERING NO PROTECTION UPON IMPACT. VEHICLE WAS IN MOTION GOING STRAIGHT, GOING LESS THAN 30MPH SLOWING DOWN, WHEN VEHICLE IMPACTED ANOTHER CAR IN FRONT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11048804November 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I PURCHASED THIS CAR AS USED. WHEN I FIRST BOUGHT IT THERE WAS A TICKING SOUND THAT COULD BARELY BE HEARD. THE DEALER SAID THAT WAS COMMON. FOR VEHICLES SITTING IN THE LOT. I BROUGHT THE CAR BACK ONCE IT GOT A LITTLE LOUDER AND THEY SAID MOST FUEL PUMPS MAKE THAT SOUND OVERTIME BUT THERE WAS NO ISSUE. AND THAT THE MANIFOLD WAS CAUSING THE LOUD NOISE AND GAS SMELL. AND NEEDED TO GET REPAIRED. THAT WAS DURING THE WARRANTY PERIOD .NOW AN YEAR LATER. A WEEK AGO MY CAR STARTED MAKING THE SAME SOUND AGAIN AND BEEN GETTING LOUDER. MY CHECK ENGINE WAS BLINKING A D I NOTICED THE CAR WASN'T DRIVING AS SMOOTHLY AND WAS USING UP MORE GAS.AN ENGINE POWER REDUCED LIGHT CAME ON AND MY ENGINE JUST CUT OFF.I HAD TO GET IT TO TOWED TO A SHOP AND THERE IS AN ISSUE WITH THE FUEL PUMP PRESSURE. I SEE THERE HAVE BEEN A LOT OF ISSUES WITH FUEL PUMP ON THIS VEHICLE AND A TSB RECALL. THIS IS A SAFETY CONCERN AS IT IS CAUSING THE ENGINE TO CUT OFF. THIS HAPPENS TO ME ON A BUSY STREET. THANK GOD I WASN'T ON THE HIGHWAY I GET ON TO GO TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048829November 27, 2017
ENGINE
I WAS ON THE WAY TO THE STORE WITH MY TWO CHILDREN I PULLED OUT OF MY DRIVE WAY AND THE CAR DIDNT WANT TO PULL. I LET OFF THE GAS AND PUSHED THE GAS AGAIN I STARTED THINKING MAKE IT JUST HAD SOME TRASH OR SOMETHING CAUSE THE CAR DID FINE. I GOT TO THE STORE AND PULLED IN THE PARKING LOT THE CAR WOULDN'T MOVE AT ALL. I HAD IT TOWED MY THE CHEVY PLACE AND THEY SAID THAT IT WAS THE INNER TRANSMISSION SEEING THAT IT HAS HAD OTBER TRANSMISSION ISSUE MIGHT WANT TO TAKE A LOOK THAT THE WHOLE UNIT OF THE TRANSMISSION. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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