Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11048525November 26, 2017
AIR BAGS
I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT; I WAS HIT ON THE DRIVER SIDE, WHEN A DRIVER ATTEMPTED TO TURN LEFT IN FRONT OF ME AND AND THE AIR BAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11048192November 24, 2017
ENGINE
2010 CHEVROLET EQUINOX 2.4L ENGINE IS BURNING OIL. I TOOK THIS TO THE DEAL AND WAS PUSHED AWAY SAYING I HAD OIL LEAK. THIS IS NOT TRUE. I TOOK MY 2010 CHEVROLET EQUINOX TO SECOND DEALER AND THEY ADVISED THE WAS METAL SHAVINGS AND THE OIL CONSUMPTION WAS USELESS BECAUSE THE OF THE SHAVINGS. NOW GM WILL NOT REPLACE THE ENGINE, I PROVIDED THE REQUESTED DOCUMENTS SO THAT THE DEAL COULD MAKE THE EXCEPTION TO REPLACE THE ENGINE BUT WAS DENIED. EVERY TIME I GO TO START THE ENGINE AND DRIVE OFF IT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048225November 24, 2017
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (1501 W PINE ST, HATTIESBURG, MS 39401), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047689November 21, 2017
ENGINE
I BOUGHT MY EQUINOX USED IN 2014...I HAVE BEEN GOING THRU EXCESSIVE OIL CONSUMPTION...1 QUART EVERY 1000 MILES...AND NO LIGHTS TO INDICATE LOW OIL...IT HAS AN EXTREMELY ROUGH IDLE...AND WILL DIE AT STOP LIGHTS...THIS IS A NIGHTMARE FOR A SINGLE PARENT...I HAVE TAKEN THIS IN TO MANY SERVICE REPAIR FACILITIES...ONLY TO BE TOLD THERE IS NOTHING WRONG...SO UPON DOING RESEARCH...I'M FINDING A MAJORITY AMOUNT OF VEHICLES ARE EXPERIENCING THIS...AND NOTHING IS BEING DONE...I'VE PURCHASED NOTHING BUT CHEVROLET PRODUCTS SINCE I HAVE BEEN OLD ENOUGH TO BUY MY OWN VEHICLES...I WOULD JUST LIKE A DEPENDABLE VEHICLE THAT I PAID GOOD MONEY FOR...NOT ONE I HAVE TO KEEP SINKING MONEY INTO...THIS HAD BEEN GOING ON SINCE NOVEMBER 2016...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047934November 21, 2017
VISIBILITY/WIPER
WHILE DRIVING ON A BUSY MAIN THOROUGHFARE DURING A RAINSTORM MY WINDSHILED WIPERS SUDDENLY STOPPED WORKING. I QUICKLY CUT ON MY HAZARDS AND PULLED OFF TO THE SIDE OF THE ROAD. MY DAUGHTER AND I COULD HEAR A MOTOR HUM WHEN I TURNED THE WIPERS ON BUT THEY NEVER MOVED. WE WERE STRANDED TO AN HOUR UNTIL THE STORM PASSED AND I COULD SEE TO DRIVE AGAIN. THIS COULD HAVE BEEN A FATAL ACCIDENT HAD I NOT BEEN ABLE TO PULL OVER SO QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047941November 21, 2017
ELECTRICAL SYSTEM
WHEN EXITING THE CAR ON SEVERAL OCCASIONS, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE MOST RECENT TIME THAT MADE ME REALIZE THE SAFETY HAZARD AT HAND WAS MONDAY, NOVEMBER 20, 2017. I PARKED AND TURNED THE ENGINE OFF WHILE PUTTING MY COAT ON AND MY DAUGHTER BEGAN EXITING THE PASSENGER SIDE. AS I WENT TO TAKE THE KEY OUT OF THE IGNITION THE VEHICLE BEGAN TO ROLL FORWARD. I PUSHED THE EMERGENCY BRAKES AND IT STOPPED. BECAUSE SHE WAS HOLDING ONTO THE DOOR, IT STARTLED MY DAUGHTER AND SHE WAS SHAKEN THINKING WE WERE GOING TO HIT THE VEHICLE IN FRONT PARKED OF US. I TURNED THE VEHICLE ON AND OFF, MOVED THE CAR FROM PARK TO NEUTRAL FOR APPROXIMATELY 5 MINUTES BEFORE I WAS ABLE TO REMOVE THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047416November 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
3 COMPLAINTS CONTAINED WITHIN - COMPLAINT #1 - I HAVE HAD MULTIPLE ISSUES WITH CAM SHAFT ACTUATORS AND EXHAUST ISSUES IN THIS VEHICLE. THIS HAS CAUSED MY VEHICLE TO STALL IN BUSY INTERSECTIONS AND TO ALSO GO INTO "LIMP" MODE ON THE INTERSTATE. GOING 70MPH AND THE ENGINE GOING INTO LIMP MODE IS DANGEROUS. THANKFULLY THERE WERE ALERT DRIVER AROUND ME THAT WERE ABLE TO HELP ME GET TO THE EMERGENCY LANES SAFELY. THERE WERE RECALLS FOR THIS VEHILCE FOR SOME OF THESE ISSUES - BUT CONVENIENTLY - MY VEHICLE WAS NOT RECALLED. THREE DIFFERENT GM/CHEVROLET DEALERSHIPS HAVE WORKED ON MY VEHICLE AND HAVE CONTACTED GM ON MY BEHALF - BUT GM HAS COVERED NO FIXES AND I HAVE BEEN OUT OVER $2000 ON THESE FIXES THAT WERE COVERED UNDER RECALLS - BUT NOT ON MY VEHICLE. 2ND COMPLAINT - I NOW HAVE FUEL PUMP ISSUES. AGAIN, A RECALL WAS ISSUED IN JULY 2016 FOR FUEL PUMP ISSUES. THE RECALL IS FOR THE SAME YEAR, MAKE AND ENGINE AS MINE....BUT MY VEHICLE IS NOT COVERED UNDER RECALL.....EVEN MY VEHICLE WILL STALL OUT WHILE IDLING AT INTERSECTIONS AND AGAIN - SAFETY ISSUE. I HAVE CHILDREN AND DO NOT FEEL SAFE WITH THIS HAPPENING. GM SEEMS TO NOT BE CONCERNED. 3RD ISSUE - TAKATA RECALL - MY AIR BAG ALERT LIGHT WILL COME ON - BUT I HAVE NOT RECEIVED A RECALL FOR THIS ISSUE - YET AGAIN - MY VEHICLE SEEMS TO NOT BE ON THE LIST. SAFETY ISSUE - YES. I HAVE HAD AN OPEN CASE NUMBER WITH GM CORPORATE FOR AT LEAST 3 YEARS - BUT SUGGESTIONS ALWAYS SEEM TO BE ON MY DIME....NOT THEIRS. AT THIS POINT - MY VEHICLE IS A "LEMON" IN MY EYES...AND IF ME OR MY FAMILY GET INJURED BECAUSE OF THESE ISSUES...WELL.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047598November 20, 2017
VISIBILITY/WIPER
I WAS DRIVING DOWN A HIGHWAY IN THE POURING RAIN. ALL OF A SUDDEN MY WIPERS STOPPED WORKING AND PUT ME IN A VERY BAD SITUATION. LUCKILY I WAS ABLE TO GET OFF THE ROAD AND INTO A PARKING LOT. I BEGAN CHECKING THE FUSES TO SEE IF IT WAS THAT. AFTER CONFIRMING THEY WERE FINE, I BEGAN LOOKING UP THE ISSUE ONLINE. I HAVE FOUND THAT THERE WAS A RECALL FOR THE 2013 MODEL FOR THE WIPER TRANSMISSION. I ALSO FOUND THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE WITH THE 2014 MODEL. SURE ENOUGH, WHEN I GOT THE CAR TO THE SHOP, THEY CONFIRMED THE ISSUE. $240 DOLLARS TO FIX THE ISSUE THAT SEVERAL OTHER OWNERS HAVE HAD. I FEEL THIS ISSUE NEEDS TO BE LOOKED INTO BEFORE SOMEBODY GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047164November 18, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CHEVROLET EQUINOX 2011 USES EXCESSIVE AMOUNTS OF OIL. I HAVE TO ADD OIL BETWEEN OIL CHANGES. I KEEP EXTRA OIL ON HAND ALWAYS. THE CAR MAKES RATTLING NOISE AT START UP AND JUST DOESN'T SOUND GOOD WHEN RUNNING. IT RUNS SLUGGISHLY. I WASN'T AWARE OF THE PROBLEM. I ONLY HAD TO ADD OIL BETWEEN CHANGES TO MY PREVIOUS CAR WHEN IT WAS LEAKING ON THE GROUND. I WENT TO HAVE OIL CHANGED AND THERE WAS NONE ON THE DIPSTICK. I HAD NO IDEA. WHEN I ADD OIL THE RATTLING SEEMS TO GO AWAY FOR A WHILE. I CAN'T AFFORD TO BUY ANOTHER CAR OR REPLACE THE MOTOR IF THE OIL CONSUMPTION CAUSES THE NEED FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047091November 17, 2017
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY APPLIED, BUT THERE WAS NO VEHICLE OR OBJECT IN THE PATH OF THE SENSOR. THE COLLISION WARNING INDICATOR ILLUMINATED AND THE TIRE PRESSURE WARNING INDICATOR DID NOT DISPLAY THE CORRECT TIRE INFORMATION. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE JEEP RAM (3420 MAPLE AVE, ZANESVILLE, OH), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046513November 16, 2017
AIR BAGS
GOOD MORNING, I AM WRITING FROM GUATEMALA CITY, GUATEMALA C.A. I BOUGHT, FROM THE LOCAL DEALER, COFIO STAHL, THE EQUINOX 2007 ON JUNE 2007. APPROXIMATELY 5 YEARS AGO MY VEHICLE SHOWED AN AIRBAG SYSTEM ' PASSENGER SENSING PROBLEM, WHICH WAS OVERLOOKED BY THE DEALER, EVEN THOUGH THEY HAD MY CAR ON THEIR WORKSHOPS AT LEAST TWICE A YEAR SINCE 2008 FOR MAINTENANCE AND OIL CHANGE. RECENTLY I FOUND ON THE WEB THE FMVSS NONCOMPLIANCE RECALL, BULLETIN 07174 DATED AUGUST 2007, WHICH CLEARLY INDICATES THAT THE PROBLEM OF MY VEHICLE IS DUE TO A GM SAFETY RECALL. HAVING HANDED THE BULLETIN TO THE LOCAL GM DEALER, THEY RELUCTANTLY PERFORMED THE SERVICE PROCEDURE AS INDICATED, HOWEVER THE PROBLEM WAS NOT SOLVED AND THEY ARE NOT WILLING TO PURSUE WITH THE SOLUTION AT NO CHARGE, NEITHER WILL THEY RECEIVE MY CAR AS PARTIAL PAYMENT FOR ANOTHER VEHICLE. I TOOK THE LIBERTY OF WRITING TO YOU IN THE HOPE TO FIND A SOLUTION, SINCE NOW I AM STUCK WITH A CAR THAT THE DEALER WOULD NOT RECEIVE AND I CANNOT SELL IF THE PROBLEM IS NOT SOLVED. THANKS IN ADVANCE FOR YOUR REPLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046291November 15, 2017
ENGINE
ENGINE BALANCE CHAIN WEARS AND STRETCHES, WHEN THIS HAPPENS IT WOULD CAUSE THE CHAIN TO BREAK AND CAUSING FURTHER ENGINE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046413November 15, 2017
VISIBILITY/WIPER
DRIVER SIDE MIRROR CAMERA FLICKERS AND GOES BLACK. TOOK IT TO DEALER ON OCTOBER 14, 2017 AND WAS INFORMED THAT A NEW MIRROR NEEDED TO BE ORDERED. AS OF THIS WRITING, NOVEMBER 15, 2017 THE PART IS ON BACK ORDER AND THERE IS NO ESTIMATED TIME OF DELIVERY. TO ME THIS IS A SERIOUS PROBLEM WHEN PARTS FOR A NEW CAR ARE NOT AVAILABLE AND A SAFETY PROBLEM SINCE THE CAMERA IS NOT FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045566November 13, 2017
ENGINE
WE HAVE OWNED A 2011 SINCE 2014 AND IN THE BEGINNING OF 2015 WE BEGAN TO EXPERIENCE THE EXCESSIVE OIL CONSUMPTION. WE HAVE TAKEN IT TO A CHEVY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THERE IS NOTHING WRONG. WE HAVE TO CHANGE OUR OIL BETWEEN 1, 000 AND 2,000 MILES AND CONSTANTLY CARRYING AROUND OIL "JUST IN CASE". IN AUGUST, 2017, WE STARTED TO EXPERIENCING THE STALLING AT STOP SIGNS AND RED LIGHTS, AND EVEN WHILE DRIVING. WHEN IDLING, THE CAR "BOUNCES".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045609November 13, 2017
STRUCTURE:BODY, ENGINE
3.4L GM POWER PLANT USED IN UNTOLD AMOUNTS OF VEHICLES BLOWING HEAD GASKETS, AND INTAKE GASKETS SINCE 1996. I DESIGN FLAW THAT WAS NEVER ADDRESSED. THEY SHOULD BE HELD ACCOUNTABLE FOR THAT. WE CANT KEEP ALLOWING COMPANIES TO TAKE ADVANTAGE OF HARD WORKING PEOPLE BUY SELLING THEM JUNK. ALL OF THEM NEED TO BE HELD TO A HIGHER STANDARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045620November 13, 2017
FUEL/PROPULSION SYSTEM
I RECEIVED SPECIAL COVERAGE LETTER 12191 JULY 2013 THAT STATED REPAIRS NEEDED TO BE MADE TO MY VEHICLE IN A CHEVY LOCATION BY 7/31/14. THESE REPAIRS WOULD ONLY BE MADE IF THE VEHICLE PRESENTED A PROBLEM BY THEN (PLASTIC SUPPLY OR RETURN ON FUEL PUMP MAY CRACK/LEAK FUEL/VAPORS; IN THE PRESENCE OF AN IGNITION SOURCE MAY CAUSE VEHICLE FIRE). ON 9/18/17 I BROUGHT MY VEHICLE TO MY TRUSTED MECHANIC (I DIDN'T REMEMBER CHEVY'S EXPIRED LETTER FROM 2013) SCARED OF SMELLING FUEL. HE REPAIRED MY CAR THE NEXT DAY & INFORMED ME OF A SPECIAL COVERAGE NOTE ON 2007 MODELS OF MY VEHICLE. I CONTACTED CHEVY VIA LETTER ASKING IF THEY WOULD REIMBURSE ME FOR THE WORK DONE. THEIR 1ST RESPONSE WAS THEY SIMPLY WOULDN'T BECAUSE I HAD IT DONE AT MY OWN PRIVATE MECHANIC. I SHOULD HAVE DRIVEN MY FUEL SMELLING VEHICLE TO CHEVY (WHOM I DO NOT HAVE A PROFESSIONAL RELATIONSHIP WITH) SO ONE OF THEIR MECHANICS CAN SEE IF THERE WAS IN FACT A PROBLEM FIRST. I THEN REPLIED, THAT AFTER LOOKING ONLINE I FOUND A NEW YORK TIMES ARTICLE (HTTPS.//NYTI.MS/2HWDWED), DATED 10/1/12, THAT STATED THAT CHEVY WAS GOING TO ORIGINALLY SEND OUT A LETTER STATING THAT I HAD 10 YEARS OR 120,000 MILES TO HAVE PART REPLACED, BUT MY LETTER STATES ONLY UNTIL 7/31/14. THEIR VERBAL RESPONSE WAS THAT THEY SENT ME AN ADDITIONAL LETTER & MAYBE IT WENT TO THE WRONG ADDRESS (I LIVE AT MY CURRENT LOCATION FOR 46 YEARS). EITHER WAY I SHOULD HAVE DONE THE INVESTIGATING ON MY OWN TO FIND OUT ABOUT SAID LETTER (FOUND ONLINE AFTER THE FACT 12191B; DOCUMENT ID 4233868, DATED 7/8/15) WHICH BELIEVE IT OR NOT STILL STATED THAT REIMBURSEMENT REQUESTS MUST BE SUBMITTED BY 7/31/14. THEY SIMPLY TOLD MY HUSBAND THAT THEY WOULD NOT STAND BEHIND THEIR PRODUCT OR REIMBURSE US BECAUSE WE WENT TO OUR OWN MECHANIC WHO HAS BEEN DOING OUR VEHICLE MAINTENANCE FOR OVER 20 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045732November 13, 2017
UNKNOWN OR OTHER
MY LINK AND RADIO TURN ON AND OFF , TURN SIGNALS NOT WORKING DOOR CHARM AND SEAT BELT CHARM NOT WORKING . DOES NOT MATTER IF IT IS STATIONARY OR MOVING . ALSO ON STAR CUTS OFF WHEN THE MY LINK AND RADIO GOES OFF AND ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045401November 12, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
ONCE VEHICLE REACHES 25 MPH THE STABILITY CONTROL TURNS OFF AND SIMULTANEOUSLY THE ABS TURNS OFF AND AWD TURNS OFF ASS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045275November 11, 2017
POWER TRAIN
VEHICLE HAS A SEVERE OIL LEAK CAUSED BY DEFECTIVE REAR MAIN SEAL. IT ONLY HAS 75000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045037November 9, 2017
UNKNOWN OR OTHER
MAJOR OIL CONSUMPTION CAUSING PARTS TO BREAK IN VEHICLE AND ENGINE TO GO. WAS TOLD BY DEALERSHIP THAT WHEN IT GOES YOU CAN BE STRANDED IN THE MIDDLE OF THE ROAD AND UNABLE TO MOVE VEHICLE AS IT WILL NOT RUN AT ALL. SPECIAL SERVICE VEHICLES ONLY GOOD FOR VEHICLES UNDER 120,000 MILES, BUT MANY PEOPLE RECEIVED LETTERS AFTER THAT MILEAGE. WAS TOLD TODAY BY A CHEVY DEALERSHIP IT WAS UNSAFE TO CONTINUE TO DRIVE MY VEHICLE UNLESS IT WAS FIXED. FIX IS OVER 1200 UNLESS IT TOTALLY RUINS YOUR VEHICLE OR GETS YOU KILLED WHEN THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD. VEHICLE WAS TAKEN IN LONG BEFORE PROBLEMS ACTUALLY OCCURRED, BUT WAS TOLD BECAUSE IT WAS A LITTLE OVER MILEAGE IT COULD NOT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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