Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11057692December 30, 2017
FUEL/PROPULSION SYSTEM
I HAVE A 2018 EQUINOX WITH 4800 MILES ON IT AND THE TRANSMISSION WENT OUT ON THE VEHICLE. I WAS DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT CAME ON THE ENGINE S RPM EXCELERATED AND THEN THE VEHICLE STOPPED EXCELERATING AND STARTED COASTING. I COASTED INTO A BUSINESS AND TRIED TO GO FORWARD AND BACKWARD AND THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE NEARBY CHEV DEALER WHO CONDUCTED SOME TESTS AND IT WAS DETERMINED THE TRANSMISSION WAS OUT AND I WOULD TAKE ABOUT 10 DAYS TP GET ANOTHER ONE. WE WERE DRIVING FROM ILLINOIS TO FLORIDA AND THE VEHICLE BROKE DOWN IN TENNESSEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057706December 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE THE SERVICE TRACTION CONTROL SERVICE STABILITRAK LIGHTS WITH THE ENGINE LIGHT CAME ON AND I LOST ENGINE POWER AND WAS "REDUCED POWER." THIS WAS WHILE DRIVING SLOWLY GETTING UP TO SPEED. HAPPENED AGAIN A FEW DAYS LATER WHEN GOING ABOUT 40 MPH AND I COULD NOT GO ANY FASTER, I HAD TO PULL OVER AND STOP DRIVING. PARKED THE CAR FOR 3 HOURS THEN IT WAS FINE. STILL NOT CLEAR AS TO WHAT CAUSED THIS. ENGINE LIGHT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057376December 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DROVE VEHICLE TO A STORE, WHILE INSIDE AN ELECTRICAL FIRE STARTED UNDERNEATH FUSE BOX WHILE THE VEHICLE WAS PARKED. FIRE MEN STATED VEHICLE WAS ATTEMPTING TO START ITSELF WITHOUT KEYS AND WITHOUT BEING ON. HEADLIGHTS N DASH REMAINED ON AND VEHICLE BEGAN TO SMOKE VERY BADLY, WOULDN'T QUIT UNTIL BATTERY WAS DISCONNECTED AND NEEDED TO BE EXTINGUISHED. ELECTRICAL FIRE PROGRESSED TO DASH AND MELTED WIPER SHIFTER OFF.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11057350December 29, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DRIVER'S SIDE DEFROST AND THE FLOOR VENTS ON BOTH SIDES FAILED TO PRODUCE HOT AIR. ADDITIONALLY, THE RADIO PANEL OVERHEATED AND BECAME INOPERABLE WITHOUT WARNING. THE CONTACT CALLED (BUD KOUTS CHEVROLET, 2801 E MICHIGAN AVE, LANSING, MI 48912) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057216December 28, 2017
VISIBILITY/WIPER
WHILE DRIVING AT OR AROUND 30 MPH ON A CITY STREET A POP WAS HEARD IN THE BACK OF THE CAR. AFTER PARKING, TO ASSESS WHAT HAPPENED, THE RIGHT QUARTER GLASS WAS FOUND TO HAVE SHATTERED, YET IT STAYED IN THE FRAME. TWO WEEKS PRIOR, THE CAR HAD BEEN IN A MINOR REAR-END BUMPER COLLISION WHICH LEFT MINIMAL SCRATCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056956December 27, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. FRIENDLY CHEVROLET IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056951December 27, 2017
ENGINE
GM 2.4 ECOTEC ENGINE PLUGGED PCV VALVE. VALVE WAS FOUND BY DEALER AS BEING FROZEN SHUT CAUSING THE CRANKCASE TO PRESSURIZE AND BLOW OUT THE READ CRANK SHAFT SEAL COSTING $1817 TO REPAIR. THIS IS NOT AN UNKNOWN PROBLEM FOR GM. OTHER MAKES AND MODELS OF A SEVERAL YEAR SPAN WITH THE ECOTEC 2.4 HAVE A SERVICE BULLETIN 14882 TO COVER TOTAL COST OF REPAIRS FOR THIS EXACT SAME PROBLEM. GM IS REFUSING TO COVER THIS ENGINE BECAUSE IT WASN'T PART OF THE "SPECIAL RECALL" ISSUED MARCH 2015. IT HAS BECOME APPARENT THE RECALL NEEDS TO BE EXPANDED TO COVER ALL THE ECOTEC 2.4 ENGINES. HAD THIS VEHICLE BEEN ON A HIGHWAY OR HEAVY TRAFFIC THE ENGINE WOULD HAVE BLOWN OR SEIZED DUE TO LACK OF OIL. THIS ECOTEC ENGINE HAS HAD MANY PROBLEMS RESULTING IN RECALLS. TIMING CHAINS PREMATURELY WEARING OUT TO PISTON RINGS WEARING AND CAUSING EXCESSIVE OIL CONSUMPTION. THE VEHICLE HAD JUST STARTED AN OIL CONSUMPTION TEST FOR THIS VERY PROBLEM. AFTER A FRESH OIL CHANGE THE ENGINE PROMPTLY BLEW OUT OVER 4 QUARTS OF OIL IN LESS THAN 15 MILES. HAD I NOT CHECKED THE OIL LEVEL FOR THE OIL CONSUMPTION START POINT THE CAR WOULD HAVE BEEN DRIVEN UNTIL THE ENGINE SEIZED UP MORE THAN LIKELY CAUSING AN ACCIDENT..... WHICH BRINGS ME TO ANOTHER POINT. DO I NEED TO CONTACT THE EPA OVER THE OIL LEAKS ON COUNTLESS GM VEHICLES? UNDER MY ESTIMATE THIS SINGLE GM VEHICLE DUMPED APPROXIMATELY 2 GALLONS OF SYNTHETIC OIL TO THE ENVIRONMENT BEFORE THE PROBLEM WAS DIAGNOSED. HOW MANY THOUSANDS OF GALLONS ARE BEING DUMPED DUE TO GM REFUSAL TO OWN UP TO THEIR BAD DESIGN? I UNDERSTAND THIS WEBSITE MAY BE TO DEAL WITH MORE SAFETY CONCERNS BUT GM INSISTED I FILE A COMPLAINT WITH YOU..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056383December 26, 2017
ELECTRICAL SYSTEM
THIS CAR CUTS OFF WHILE DRIVING WITHOUT WARNING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056225December 23, 2017
SEAT BELTS, STEERING
I ALMOST GOT KILLED WHEN POWER STEERING STOPPED WORKING ALL OF A SUDDEN. NO WARNING AT ALL. I WAS ON MY WAY HOME FROM SHOPPING. GOOD THING THIS HAPPENED TO ME AND NOT MY WIFE SHE WOULD NOT HAVE BEEN ABLE TO CONTROL THE EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056228December 23, 2017
AIR BAGS
AIR BAG LIGHT IS ON ALL OF THE TIME. I TOOK IT TO RK CHEVY WHERE IT WAS PURCHASED FROM TO HAVE THE FUEL PUMP REPLACED UNDER WARRANTY AND THEY DID NOTHING ABOUT AIR BAG LIGHT AND SAID DO NOT WORRY ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056171December 23, 2017
FUEL/PROPULSION SYSTEM
AFTER FILLING FUEL GAUGE READS 3/4 FULL. CAN NEVER BE SURE HOW MUCH GAS IS IN THE CAR. THE DEALER SAYS THIS PROBLEM AFFECTS ALL 2018 CHEVROLET EQUINOX'S AND GM TERRAINS AND THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055964December 21, 2017
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING BETWEEN 60-65 MPH, THE STEERING SEIZED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT TURNING THE VEHICLE OFF AND BACK ON WOULD REMEDY THE ISSUE. THE VEHICLE WAS TAKEN TO ROSSI CHEVROLET BUICK GMC (360 ROUTE 31 SOUTH, WASHINGTON, NJ 07882, (908) 320-4464) WHERE IT WAS DIAGNOSED THAT THE GENERATOR AND POWER STEERING INLET HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,320. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055272December 18, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THIS CAR HAS HAD MANY PROBLEMS & RECALLS BY GM. IN 2017 I HAVE REPLACED THE HIGH PRESSURE FUEL PUMP X 2, CATALYTIC CONVERTER, TRANSMISSION, SVC TRACTION, ABS STABILITY TRACK, SERPENTINE BELT TENSIONER, STRUT MOUNTS, LOWER CONTROL ARM BUSHINGS, L & R REAR TRAIL ARM BUSHINGS, THROTTLE BODY. THE CAR IS BURNING OIL EXCESSIVELY AND I AM KEEPING RECORDS OF THIS AS THERE IS A RECALL/LAWSUIT PENDING ON THIS ISSUE CURRENTLY. I PURCHASED AN EXTENDED WARRANTY SO MUCH OF THESE ITEMS WERE REPAIRED UNDER THAT EXCEPT LABOR AND TAXES WHICH STILL IS EXCESSIVE AMOUNT OF REPAIRS AND MONEY I SPENT ON A 6 YEAR OLD CAR. I CALLED GM CUSTOMER CARE AND THEY COULDN'T CARE LESS. I AM VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055102December 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE VEHICLE HAS SUFFERED SEVERAL ENGINE FAILURE SINCE I PURCHASED IT. SEVERAL SENSORS AND MODULE HAVE GONE OUT, COSTS OF OVER $1500.00 TO DATE. FAULTY ELECTRICAL PANEL FAILED TO INDICATE THE VEHICLE WAS LOW ON OIL, AND OVERHEATING. THE OIL WAS CHANGED AND WITHIN A MONTH, THE OIL HAD DEPLETED FOR UNKNOWN REASONS. NONE OF THE INDICATOR LIGHTS SIGNALED AND THE ENGINE STOPPED WHILE DRIVING, THE MECHANIC SAID THE ENGINE FROZE UP AND IT IS A TOTAL LOSS. THE MECHANIC SAID THE VEHICLE ONLY HAD TWO QUARTS OF OIL BUT WAS NOT SIGNALING ANY OIL PROBLEMS AND IT SHOULD HAVE. THE SENSORS AND ELECTRIC PANEL WERE MALFUNCTIONING. THE DEALER NEVER DISCLOSED ANY RECALLS TO ME WHEN I BOUGHT THE VEHICLE USED. THE MECHANIC IS GETTING THE HISTORY TOGETHER OF WORK PERFORMED. I WILL UPLOAD AS I GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054895December 15, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE OVER FOUR MONTHS AGO. THE DEALER (REX CHEVROLET GMC, 805 S DES MOINES ST, ODEBOLT, IA 51458 (712) 668-2296) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054963December 15, 2017
ENGINE
OIL CONSUMPTION - CAR DOESN'T ALERT WHEN LOW ON OIL USES OVER 3 QUARTS BETWEEN OIL CHANGES. IF NO OIL CAR WILL SHUT OFF WHILE DRIVING. VERY DANGEROUS. PREVIOUS YEARS HAVE BEEN RECALLED BUT NOT 2013 AND NEWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054704December 14, 2017
SERVICE BRAKES
THIS AND ALL OTHER GM VEHICLES HAVE FAULTY ANTI LOCK BRAKES THAT DO NOT FUNCTION CORRECT ON SNOW OR ICE. WHAT SHOULD BE A NORMAL STOP IN A NORMAL DISTANCE TURNS INTO THE BRAKES GOING INTO ANTI LOCK IF EVEN ONE WHEEL LOOSES TRACTION. THIS EXTENDS STOPPING DISTANCE BY ABOUT 5 TIMES WHAT IT WOULD BE WITHOUT ANTI LOCK BRAKES. YESTERDAY AGAIN I ALMOST HIT ANOTHER VEHICLE WHEN I WHEN THROUGH AN INTERSECTION. I WAS NOT GOING THAT FAST AND WHAT SHOULD HAVE BEEN AN EASY STOP THE BRAKES WENT INTO ANTI LOCK AND THE CAR LOOSES ABOUT 90% OF IT'S STOPPING ABILITY. I AM NOT THE ONLY ONE TO KNOW GM CAR BRAKES BECOME USELESS ON SNOW AND ICE. THEIR IS NO REASON ANTI LOCK BRAKE EVEN NEED TO FUNCTION AT SPEEDS OF SAY UNDER 30 MPH AND SHOULD FUNCTION AT A DIFFERENT PULSE RATE IN TEMPERATURES UNDER 32 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054727December 14, 2017
ENGINE
TIMING CHAIN, WATER PUMP, TENSIONER ALL WENT BAD, CAUSING FURTHER INTERNAL PROBLEMS. CAME TO A STOP AND WOULD NOT RE-START. CHEVROLET REQUIRED AN "AUTHORIZED" DIAGNOSIS. CHEVROLET HAD PREVIOUSLY EXTENDED WARRANTIES ON THIS MOTOR TO 120,000 MILES DUE TO THIS PROBLEM. I HAD 124,600, SO CHEVROLET REFUSED TO HELP. COST ME OVER $2400 AND THE CAR STILL WON'T RUN. PER INTERNET SEARCHES, THIS IS A VERY COMMON PROBLEM FOR THE 4-CYL ECO TECH ENGINE. (I BELIEVE CANADA REQUIRED A RECALL ON THIS ENGINE!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054401December 13, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR IS CUTTING OFF WITHOUT ANY WARNINGS IN TRAFFIC AND WHEN PARKING ALSO AT STOP LIGHTS. I TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED DUE TO THE CHECK ENGINE LIGHT FINALLY COMING ON. ONLY TO FIND OUT MY CAR HAD NO OIL. NOTE I KEEP MY ROUTINE MAINTENANCE UP ON MY CAR DUE TO HAVING A SMALL CHILD. ALSO CAM SHAFT CODE MY CAR IS OUT OF WARRANTY AND I JUST PAID CAR PAYMENT. READING COMPLAINTS I SEE THIS PROBLEM IS HAPPENING ALOT. NOT SURE IF I WILL KEEP THIS CAR FEELING VERY UNSAFE WITH A SMALL CHILD AND CAR CUTTING OFF AND OIL RUNNING OUT WITHOUT ANY WARNINGS GMC SHOULD FIX THIS PROBLEM SHOULD HAVE BEEN FIXED YEARS AGO. PUTTING FAMILIES LIFE IN DANGER JUST TOO MAKE A DOLLAR. SAFETY FIRST IS MY #1 REASON FOR SHARING THIS MY CAR CUT OFF 12 TIMES IN ONE DAY REALLY & I WOULD KEEP THIS CAR .I COULD HAVE BEEN REAR ENDED SEVERAL TIMES WITH THE CAR TURNING OFF .I HAVE TO TAKE THE KEY OUT AND RESTART IT REALLY ON 2013.I CAN'T BELIEVE THIS IS HAPPENING TO ME ONCE AGAIN I HAVE A LEMON AND I KNOW FOR FACT I'M NOT THE ONLY ONE WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054473December 13, 2017
ENGINE, POWER TRAIN
MY 2012 CHEVY EQUINOX COMPLETELY SHUT OFF, WITHOUT ANY WARNING, WHILE I WAS DRIVING. NO CHECK ENGINE LIGHT, NO OIL WARNING, NOTHING. THE VEHICLE JUST DIED, IN THE MIDDLE OF THE ROAD AND WOULDN'T RESTART. IT HAS LESS THAN 50,000 MILES ON IT. I HEARD A KNOCKING/RATTLING FROM THE ENGINE IN SEPT., CHECKED THE OIL & IT WAS BONE DRY! ACCORDING TO LETTER 16118 FROM GM, I WAS TO TAKE MY VEHICLE TO A DEALERSHIP IF THIS HAPPENED. I DID, AND STARTED THE OIL CONSUMPTION TEST. GOT OIL TESTED 2 TIMES, ONCE IT WAS FINE, THE NEXT TIME IT WAS LOW. THE 3RD TIME I GOT IT CHECKED WAS WHEN IT WAS TOWED IN FROM MY EXPERIENCE LISTED ABOVE. I WAS A QUART LOW. NOW I HAVE A BLOWN-UP ENGINE AND THE DEALERSHIP WANTS ME TO PAY $750.00 FOR THEM TO TAKE APART THE ENGINE TO FIGURE OUT THE CAUSE. I'M ABSOLUTELY DISGUSTED WITH THIS ENTIRE SITUATION. GM KNOWS ABOUT THIS ISSUE AND IT'S A HUGE SAFETY CONCERN! I DON'T KNOW HOW GM CAN SIT BACK AND LET THEIR FAULTY VEHICLES BE DRIVEN ON OUR ROADWAYS PUTTING SO MANY PEOPLE IN DANGER! I DRIVE 40 MILES DAILY TO AND FROM WORK IN RUSH HOUR TRAFFIC. CAN YOU IMAGINE THE DAMAGE THAT WOULD HAVE BEEN DONE TO MYSELF AND OTHERS IF THIS HAPPENED DURING THOSE TIMES? MYSELF OR OTHERS COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! IS THAT WHAT IT'S GOING TO TAKE TO MAKE GM RECALL THESE VEHICLES?! AND GM JUST SUGGESTS AN OIL CONSUMPTION TEST, THAT TAKES MONTHS AND MILES TO DIAGNOSE?! ALL WHILE LETTING PEOPLE DRIVE THEIR DRIVE UNSAFE VEHICLES?! GM NEEDS TO STEP UP AND MAKE A RECALL FOR THIS. STOP PUTTING SO MANY PEOPLE AT RISK FOR SOME VERY DANGEROUS SITUATIONS! THE DAY I CAME IN TO THE CHEVY DEALERSHIP WITH THIS COMPLAINT, THEY SHOULD HAVE TAKEN MY SAFETY AND OTHERS SAFETY INTO CONSIDERATION. THEY SHOULD HAVE HAD INSTRUCTIONS FROM GM TO INSPECT MY VEHICLE FREE OF CHARGE AND THEY SHOULD HAVE FIXED IT FREE OF CHARGE BECAUSE IT'S OBVIOUSLY A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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