Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11044567November 8, 2017
POWER TRAIN
I WAS DRIVING ON A CITY ROAD AND THE CAR JERKED AND WOULD NOT SHIFT OUT OF FIRST GEAR. I TRIED TO PUSH IT, BUT IT WOULD NOT GO. I SLOWED DOWN TO A STOP LIGHT AND MY CAR WOULD NOT GO. ONCE I MANAGED TO GET IT INTO A PARKING LOT, ALL GEARS TOTALLY LOCKED UP AND I COULD NOT EVEN GET IT IN NEUTRAL. THE CHEVY DEALERSHIP SAYS I NEED A NEW TRANSMISSION. I ONLY HAVE 76K MILES ON THIS ONE BEFORE IT WENT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029550November 8, 2017
ENGINE
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIMING CHAIN. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044726November 8, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ACCELERATION IS WEAK, POSSIBLE FUMES AND EMISSIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044022November 7, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION, WENT TO THE DEALERSHIP AFTER SPEAKING WITH A CHEVY OWNER WHO HAD THE SAME ISSUE AND HAD HIS ENGINE COMPLETELY REBUILD BY GM. I WAS OVER THE 100,000 MILE POWER TRAIN WARRANTY BY 1000 MILES BY THE TIME I LEARNED OF THE ISSUE. I SPECIFICALLY TOLD THE LADY AT THE DEALERSHIP THAT I WAS OVER 100K MILES AND SHE SAID IT WOULDN'T BE A PROBLEM. THE GM DEALERSHIP SAID THEY COULDN'T HELP ME WITH OIL CONSUMPTION MONITORING TEST AND THERE WAS NOTHING THEY COULD DO ONCE I GOT THERE.THE 2012 EQUINOX JUST RECEIVED AN EXTENDED WARRANTY FOR 7.5 YEARS OR 120K TO HAVE THE CONSUMPTION TEST AND ENGINE REPAIRS DONE. I NOW HAVE 119K ON MY VEHICLE AND HAVE HAD THE ISSUE WITH THE ENGINE AND OIL CONSUMPTION SINCE AROUND 80K. GM PUT A BAD ENGINE IN THIS VEHICLE AND THEY KNOW IT BUT WILL DO NOTHING TO FIX IT. I HAVE OWNED CHEVY'S FOR OVER 15 YEARS AND HAVE NEVER HAD ANY SIGNIFICANT PROBLEMS. GM NEEDS TO DO RIGHT BY THEIR LOYAL CUSTOMERS. IF THE ENGINE IS BAD RECALL IT BECAUSE I KNOW SEVERAL OWNERS IN THE SAME POSITION AS ME AND WE ARE LOOKING TO TAKE OUR BUSINESS ELSEWHERE IN THE FUTURE. I HAVE ALWAYS BEEN A CHEVY "AMERICAN" MAN BUT YOU HAVE BEEN PRODUCING A CHEAP PRODUCT AND INCREASING THE COST. FIX YOUR MISTAKE AND TAKE OWNERSHIP OF THE PROBLEM AND YOU WILL RETAIN YOUR CUSTOMERS OR GOUGE HARDWORKING PEOPLE OVER AN ISSUE YOU KNOW IS YOUR FAULT AND LOSE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044309November 7, 2017
ELECTRICAL SYSTEM, ENGINE
MY 2012 EQUINOX IS CURRENTLY DEAD AT A CHEVY DEALERSHIP. HERE IS THE HISTORY: ON OCTOBER 20, 2017 THE ENGINE OF MY 2012 EQUINOX BLEW AT 109,866 MILES WHEN KEY WAS TURNED. THE ENGINE BLEW BECAUSE WAS ABSOLUTELY NO OIL IN MY ENGINE AND NO LEAKS WERE PRESENT. I DID NOT SEE ANY LIGHTS SAYING THERE WAS AN OIL PROBLEM. IN FACT, MY DASHBOARD READ THAT I HAD ENOUGH OIL BEFORE THE NEXT OIL CHANGE WAS NEEDED. I RECENTLY PURCHASED AN OIL CHANGE ON SEPTEMBER 15, 2017 AT 108,500 MILES. I PROVIDED THE RECEIPT TO DEALERSHIP. I HAVE ALWAYS GOTTEN REGULAR OIL CHANGES. RECENTLY I HAD TO GET OIL CHANGES AND CHECKS MORE FREQUENTLY THAN GM RECOMMENDS DUE TO OIL MISSING FROM MY VEHICLE FOR NO APPARENT REASON OR EXPLANATION. BECAUSE I HAD TO PUT IN SO MUCH OIL, I WOULD OFTEN TAKE MY CAR IN FOR AN OIL CHANGE AT A LOCAL OIL CHANGE BUSINESS OR REQUEST MY FATHER TO CHANGE/ADD OIL INTO MY VEHICLE. I TRAVEL AROUND SE MI AND RELY ON MY VEHICLE FOR WORK, SO I DO NOT HAVE THE TIME OR EXTRA FUNDS TO MAKE AN APPOINTMENT TAKE MY VEHICLE INTO THE DEALERSHIP FOR MONTHLY OIL CHANGES AND TOP-OFFS (SEE BELOW). FEBRUARY 10, 2017 - OIL CHANGED MARCH 14, 2017 - OIL CHANGED APRIL 26, 2017 - OIL ADDED MAY 18, 2017 - OIL CHANGED JUNE 1, 2017 - OIL ADDED JUNE 30, 2017 - OIL CHANGED JULY 8, 2017 - OIL ADDED AUGUST 3, 2017 - OIL ADDED AUGUST 15, 2017 - OIL CHANGED AUGUST 28, 2017 - OIL ADDED SEPTEMBER 15, 2017 - OIL CHANGED AT 108,500 MILES OCTOBER 20, 2017 - ENGINE BLEW AT 109,866 MILES, WITHOUT ANY INDICATION THAT ENGINE NEEDED TO BE SERVICED, OIL WAS LOW, ETC. IN FACT, MY DASHBOARD SHOWS THAT I HAVE AMPLE OIL LIFE LEFT IN MY ENGINE BEFORE OIL NEEDS TO BE CHANGED. I HAVE A FEW RECEIPTS FOR THESE SERVICE DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043681November 6, 2017
POWER TRAIN
EXTREME HARD DOWN SHIFT BETWEEN 35-45 MPH. DEALER SAYS "TRANSMISSION IS FRIED" "PLATES ARE CHARRED". THIS IS A VERY COMMON PROBLEM WITH THIS PARTICULAR CAR. IT HAS HAD ALREADY 2-3 RECALLS & THIS TRANSMISSION IS GOING TO KILL SOMEONE. I CONTACTED GENERAL MOTORS & THEY WILL NOT MAKE THIS A RECALL & THEY WILL NOT HELP PAY FOR REPAIR ALTHOUGH THEY HAVE HELPED OTHERS. THIS PROBLEM IS NOT DUE TO DRIVER ERROR BUT DUE TO FAILURE OF THE PART. DEALER IS CHARGING AN ARM/LEG TO FIX IT. GENERAL MOTORS CLEARLY DOES NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043776November 6, 2017
ENGINE, POWER TRAIN
I HAVE A 2011 EQUINOX IT'S GOT 146,000 MILES . I AM FAITHFUL WITH OIL CHANGES AND LAST WEEK WHEN I WENT TO GET IT CHANGED I WAS TOLD MY ENGINE HAD NO OIL. MY OIL LIGHT NEVER CAME ON, MY CHECK ENGINE LIGHT HAD JUST TURNED ON THE DAY PRIOR. I WAS TOLD THERE WASN'T ANY LEAKS. SO AFTER SOME RESEARCH I FIND THERE IS A OIL CONSUMPTION PROBLEM, HOWEVER SINCE MY MILES ARE I'VE 120,000 I DON'T QUALIFY FOR THE REPAIR. THIS IS NOT RIGHT! MY CAR COULD HAVE BURNT UP BECAUSE MY LIGHT NEVER INDICATED A PROBLEM AND GM NEVER NOTIFIED ME OF HE ISSUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043186November 4, 2017
UNKNOWN OR OTHER
BROUGHT VEHICLE IN DUE TO NO HEAT - THEY INFORMED ME THERE HAD BEEN A RECALL ON THE 200 EQUINOX FOR THE HEATER CORE - AT THIS POINT I AM OUTSIDE THE 10 YR AND THE 120000 MILE WARRANTIES FOR THE RECALL. I BELIEVE IF THERE IS A RECALL IT SHOULD BE HONORED AT ANY TIME THE SITUATION ARISES IF NO FORMER KNOWLEDGE IS KNOWN OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043315November 4, 2017
ENGINE
FOR THE LAST 5000 MILES, AT TIMES, WHEN IDLING AT A STOPLIGHT OR INTERSECTION, THE ENGINE JUMPS EVEN WITH THE FOOT ON THE BREAK. THIS IS FRIGHTENING IN THAT IT FEELS LIKE THE VEHICLE MAY ACCELERATE ON ITS OWN AND HIT THE VEHICLE IN FRONT OR GO INTO THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042858November 3, 2017
AIR BAGS
GOTA LETTER FROM THEM SAYING THIEIR AN ISSUSE WITH THE AIRBAGS WANT TO KNOW IF MINE ARE DEFECTED AND NEED TO BE REPLACED NOW...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042970November 3, 2017
VEHICLE SPEED CONTROL
PULLING INTO A PARKING SPACE THE VEHICLE CAME TO A STOP IN THE PARKING SPOT, AS THE DRIVER WAS GETTING READY TO PUT THE VEHICLE IN PARK, THE ENGINE REVVED UP, THE CAR JUMPED A CURB/SIDEWALK AND CRASHED INTO A BUILDING. A PERSON THAT WAS THERE TO CLEAN THE WINDOWS, WENT TO THE VEHICLE TO TRY TO GET THE DRIVER OUT AND REACHED INTO THE CAR TO PUT IT INTO PARK, THE ENGINE REVVED UP AGAIN BUT IT WAS AT REST AGAINST THE BUILDING. THE DRIVER AT THIS POINT HAD THEIR FEET TOGETHER IN FRONT OF THE DRIVER SEAT NOT ON ANY PEDALS AND HANDS TOGETHER IN FRONT OF THEIR FACE. THE MAN PUT THE VEHICLE IN NEUTRAL AND SET THE PARKING BRAKE. THE VEHICLE WAS DECLARED A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042977November 3, 2017
POWER TRAIN
THIS VEHICLES TRANSMISSION HAS SLIPPED SINCE BRAND NEW. MANY OTHER PEOPLE I KNOW, WHO HAVE THE SAME 4 CYLINDER ENGINE EXPERIENCE THIS SAME ISSUE. IT GOES OUT OF GEAR AT STOP SIGNS WHEN YOU TRY TO ENTER AN INTERSECTION, ON MAJOR HIGHWAYS AT SPEED AND IN ANY CONDITION. CHEVY IS AWARE OF THE ISSUE BUT DOES NOTHING ABOUT IN, AND, THEY PUT THIS SAME TRANSMISSION IN THE NEW 2018 EQUINOX. ALSO, THE CAR COMPLETELY SHUT DOWN DRIVING IN THE MIDDLE LANE OF A MAJOR HIGHWAY. IT WAS REPAIRED IN THE SHOP. A NUMBER OF OTHER EQUINOX OWNERS HAVE EXPERIENCED THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043034November 3, 2017
VISIBILITY/WIPER
THE REAR WINDOW EXPLODED ON ITS OWN INTO THOUSANDS OF TINY PIECES, ALTHOUGH IT REMAINED INTACT UNTIL I OPENED AND CLOSED THE CAR DOORS, THEN IT FELL APART INTO THE BACK END OF VEHICLE. I WAS SITTING STATIONARY IN THE CAR WITH ANOTHER PASSENGER IN AN EMPTY PARKING LOT. ENGINE WAS OFF FOR 5 MINUTES. OUTSIDE AIR TEMP 48, INSIDE 65. NO BULLET HOLE, NO ROCK MARK OR ANY OTHER EXTERNAL CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043041November 3, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD THIS VEHICLE SINCE 2016 AND HAVE HAD ISSUES WITH IT SINCE THE 7TH DAY OF OWNING IT. ON DAY 7, I HAD THE CATALYTIC CONVERTER REPLACED (AFTER THEY TRIED TO TELL ME I DIDN'T TIGHTEN THE GAS CAP). THEN AFTER ONLY OWNING THE VEHICLE FOR 4 MONTHS, I HAD TO HAVE A WHOLE NEW ENGINE BUILT (SO THEY SAY IT WAS) THIS WAS AFTER MY VEHICLE TURNED COMPLETELY OFF IN THE MIDDLE OF AN INTERSECTION WHILE DRIVING WITH MY 2 YEAR OLD DAUGHTER. UP UNTIL THAT POINT EVERYTHING HAD BEEN FINE. THERE WAS NO CHECK ENGINE LIGHT, WARNING OR ANYTHING. THE DEALERSHIP HAD MY VEHICLE FOR ALMOST 2 MONTHS BEFORE I FINALLY GOT IT BACK. THE DAY I GOT IT BACK, MY VEHICLE STARTED OVERHEATING AND MAKING A HORRIBLE NOISE. THIS TIME THE DEALERSHIP TOLD ME IT WAS MY RADIATOR AND THAT THEY REPLACED IT. EVERYTHING WAS OK AFTER THAT FOR A GOOD 3 WEEKS AND THEN AFTER THAT THE ENGINE LIGHT HAS BEEN ON AND MY VEHICLE WILL RANDOMLY TURN OFF. I HAVE TAKEN IT TO A DIFFERENT LOCATION WHERE THEY HAVE FIXED THE SENSOR A COUPLE OF TIMES, BUT THEY SAID IT WAS MY ENGINE AND THAT THE DEALERSHIP NEVER FIXED IT PROPERLY. I CAN BELIEVE THAT TOO BECAUSE NONE OF MY SERVICE INFO IS ON THE CHEVY SITE AND THE SAME CODES SHOW UP THAT DID ORIGINALLY, THIS VEHICHLE IS A SAFETY HAZORD AND A MONEY PIT! WHEN WILL CHEVY BE HELD RESPONSIBLE FOR ALL OF THE SAME COMPLAINTS ON THE EQUINOX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042653November 2, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE ABS WARNING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE BRAKE PEDAL VIBRATED WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (ROSNER CHEVROLET, 800 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE TIRE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S DOOR FAILED TO OPEN FROM THE INSIDE. THE DOOR WAS OPENED BY PULLING THE WINDOW DOWN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-790-5600 AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 8-3496059432 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041965November 1, 2017
ENGINE
WE RECEIVED A "SATISFACTION" LETTER REGARDING THE OIL CONSUMPTION AND STABILITY LIGHT ON THIS VEHICLE. THE ENGINE BURNS OIL CONSTANTLY AND THE 2D CYLINDER MISFIRES DUE TO THIS. THE CAR HAS GONE INTO "LIMP" MODE SEVERAL TIMES AND WHEN IT DOES IT IDLES EXTREMELY HIGH AND WE HAVE TO TAKE THE WATER OUT OF THE RESERVOIR AND CHANGE THE SPARK PLUG IN ORDER FOR THE CAR TO "RESET". THIS IS NOT A "SATISFACTION" ISSUE; IT'S A SAFETY ISSUE AND WHEN I ADDRESSED THIS WITH CHEVY I WAS TOLD BECAUSE MY CAR HAS OVER 150K ON IT THAT IT DOES NOT QUALIFY FOR THE FIX OR REIMBURSEMENT. IF THIS WAS TRULY A SATISFACTION ISSUE I WOULD AGREE, HOWEVER A CAR THAT ROUTINELY GOES INTO "LIMP" MODE, IDLES EXTREMELY ROUGH AND BURNS OVER A QUART OF OIL EVERY WEEK QUALIFIES AS A SAFETY ISSUE TO ME. THIS PAST WEEKEND I HAD MY DAUGHTER AND GRANDDAUGHTER IN MY CAR ABOUT 1 HOUR FROM THE HOUSE WHEN IT HAPPENED AGAIN. IF TOOK ALMOST 2 HOURS TO GET HOME AND WHEN MY HUSBAND LOOKED AT THE CAR HE'S NOT SURE HIS "STANDARD" FIX WILL WORK THIS TIME AND WE'RE NOW FACED WITH AN UNEXPECTED PURCHASE OF EITHER A NEW CAR OR BEING REQUIRED TO SPEND SEVERAL THOUSANDS OF DOLLARS FOR A NEW ENGINE. THIS GOES BEYOND ANY SATISFACTION ISSUE THAT I'M AWARE OF AND HAVING TO DRIVE LESS THAN 40 MILES AN HOUR TO GET HOME IN BAD WEATHER WITH MY DAUGHTER AND GRANDDAUGHTER, WHO IS 18 MONTHS OLD IS SAFETY, NOT SATISFACTION. I DO HAVE THE LETTERS FROM CHEVY AND MY RESPONSE IF YOU ARE INTERESTED IN REVIEWING. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041514October 31, 2017
AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ON UPON STARTING IT ONE MORNING , BUT HAVE NOT BEEN IN AN ACCIDENT. THE CAR HAS A TOTAL OF 58,863 MILES ON IT. CAN'T UNDERSTAND WHY THIS HAPPENED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041019October 30, 2017
VISIBILITY/WIPER
SAME PROBLEM AS WITH A 2006 EQUINOX THE HEATER DEFROSTER GOES COLD WARM AND IS NOT SAFE THE 2006 HAD A RECALL AND WAS BROUGHT TO DENOOYER CHEV COLONIE NY FOR RECALL REPAIR NOW THE SAME PROBLEM WITH THIS 2010 EQUINOX LTZ. THIS TIME THE RADIO HAS NO SOUND ON LEFT SIDE WEIRD. WHEN I TURN UP THE HEAT IT STARTS A CLICKING SOUND AND WILL NOT STOP UNTIL IT REACHES A CERTAIN TEMPERATURE THEN THE HEAT WILL COME ON FOR 4-5 MINUTES AND GO COLD AND WINTER IT AT MY DOORSTEP SHORTLY. THIS NEEDS TO BE ADDRESSED BY GM I WILL CONTACT DENOOYER CHEVROLET TO SEE IF THEY WILL REPAIR IT FOR FREE ALSO READ THAT A COMPUTER ISSUE COULD CAUSE THIS PROBLEM. THIS PROBLEM WILL OCCUR STATIONARY IN MOTION IT DOESN'T MATTER ITS BROKE AND NEEDS TO BE FIXED I HAVE KIDS TO BRING TO SCHOOL ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041457October 30, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A TRANSMISSION WAVE PLATE FAILURE AND THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND HAD THE VEHICLE TOWED TO TERRYVILLE CHEVROLET (302 MAIN ST, TERRYVILLE, CT 06786 (860) 506-6404) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS STILL NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AGAIN AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE AND OPENED A CASE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE. *BF CONSUMER STATED CAR WOULDN'T GO IN REVERSE. UPDATED 8/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040076October 26, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STABILITRAK SERVICE LIGHT IS ON AND ABS LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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