Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11063370January 17, 2018
ENGINE
MY CAR ENGINE SEIZED UP DUE TO AN OIL LEAK FROM THE REAR OF THE ENGINE DUE TO SEVERE COLD TEMPERATURES BELOW ZERO DEGREES (-18 DEGREES C). AS I WAS DRIVING THE CAR STARTED MAKING NOISE AND CAME TO A COMPLETE STOP WITH ALL OF MY OIL RELEASED FROM IT. THE CAR WAS MOVING AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063374January 17, 2018
ENGINE
WHILE DRIVING DOWN THE FREEWAY, I NOTICED SMOKE COMING FROM BEHIND MY 2013 CHEVY EQUINOX. I PULLED OVER TO A GAS STATION, LOOKED UNDERNEATH AS SMOKE WAS ALSO COMING FROM THE FRONT PASSENGER SIDE IT APPEARED. I SAW WHAT APPEARED TO BE OIL BETWEEN THE MOTOR AND TRANSMISSION. I CONTACTED A MECHANIC AND WAS GOING TO DRIVE TO HIS SHOP AS IT WAS NOT TOO FAR AWAY. I WAS STARTING TO LOSE POWER AND PULLED OVER PERMANENTLY. IT WAS FLOWING STILL UNTIL IT DRAINED ALL OF THE OIL OUT. I HAD IT TOWED TO A MECHANIC SHOP. I RESEARCHED AND IT WAS CONFIRMED BY THE MECHANIC SHOP, THERE IS A SERVICE BULLETIN 14882 THAT STATES THAT WITH EXTREME WEATHER, OF WHICH WAS OCCURRING AT THE TIME, PRESSURE BUILDS UP DUE TO A CLOGGED PCV WHICH INCREASES THE PRESSURE TO THE CRANKSHAFT REAR SEAL AND BLOWS IT OUT. THIS ALSO WAS VERIFIED BY THE MECHANIC BY DOING A PRESSURE CHECK AS DISCUSSED IN THE BULLETING AND IT DID IN FACT FAIL. THIS IS A KNOWN ISSUE AND AFTER SPEAKING WITH TWO GM DEALERS AND GM CUSTOMER SERVICE, THEY ARE STATING DUE TO THE VIN NUMBER NOT BEING LISTED AS HAVING THE ISSUE IT IS NOT COVERED. THE SERVICE BULLETIN COVERS 2010-2014 CHEVY EQUINOX WITH THE 2.4L ECOTEC ENGINE OF WHICH MINE IS A 2013 HAS. ONE OF THE GM DEALERS STATES THAT IT SHOULD BE INCLUDED AS WELL. I HAVE TO HAVE IT FIXED AT THE SHOP IT IS AT, BUT AM REQUESTING REIMBURSEMENT PER THE SERVICE BULLETIN 14882 ON PAGE 8 WHICH STATES UNDER THE REIMBURSEMENT SECTION, THAT IF THE REPAIRS HAVE BEEN DONE, I CAN TAKE IT TO A DEALER WITH RECEIPT AND DOCUMENTATION OR SUBMIT WITH THE FORM TO GM FOR REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063022January 16, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ENGINE LOSES POWER ABRUPTLY, POWER TRAIN LIGHT AND CHECK ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063066January 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
HAD TO REPLACE THE CATALYTIC CONVERTER DUE TO OVER HEATING OF THE ENGINE/EXHAUST AS A RESULT OF THE EXCESSIVE OIL CONSUMPTION (SEPT 2017). STABILITRAK SERVICE LIGHT CAME ON AND REDUCTION OF ENGINE POWER AND SPEED WHILE DRIVING (JAN 2018).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063145January 16, 2018
ENGINE
RECENTLY MY CAR CAUGHT ON FIRE WHILE MY HUSBAND AND I WERE DRIVING. WE OWN A 2012 EQUINOX 2.4L. WE DIDN'T KNOW UNTIL NOW THAT THIS ENGINE IS KNOWN FOR HAVING EXTREME ISSUES WITH A PCV VALVE AND BECAUSE OF THIS DESIGN FLAW THE VALVE GETS CLOGGED UP. IT MAKES YOUR ENGINE BUILD UP PRESSURE AND THEN A CRANKCASE SEAL BLOWS (IN OUR CASE IS WAS THE REAR). THIS IS SOMETHING KNOWN TO GM. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM WON'T COVER IT. WE MEET ALL THE QUALIFICATIONS AND THEY STILL WON'T COVER IT. THERE ARE SO MANY PEOPLE OUT THERE ALL OVER THE INTERNET POSTING ABOUT THE SAME PROBLEM AND GM WON'T HELP THEM EITHER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062705January 14, 2018
ENGINE
VEHICLE HEATS UP AND CAUSES WATER HOSES TO OVER HEAT AND BUST UP. THIS CAN CAUSE A SERIOUS BURN INJURY. APPARENTLY THIS IS A PROBLEM CAUSES BECAUSE OF THE HEAD GASKETS THAT WERE USED.THE GASKETS GET DAMAGED AND START CAUSING THE LINES TO FILL UP WITH AIR CAUSING ALOT OF PRESSURE TO.MOTOR AND THEN OVER HEATS.ALL THE LINES THAT BRING WATER TO THE MOTER BUSTED AND VEHICLE WASNT EVEN SHOWING TO BE HOT. VEHICLE STILL WORKS BUT CANT BE USED BECAUSE IT OVERHEATS. LINES WERE REPLACED TWICE BUT WILL BUST IF TRUCK IS TURNED ON . HAVE READ ONLINE THAT THIS HAS HAPPENED TO SEVEREL OWNERS BUT NOTHING HAS BEEN DONE. HAVE ALSO XONTACTED CHEVROLET BUT THEY SAID THEY CANT DO ANYTHING YET. WE WERE ON EXPRESSWAY GOING HOME
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11062383January 12, 2018
ENGINE
PCV VALVE FREEZES AND BLOWS ENGINE MAIN SEAL ALONG WITH HIGH PRESSURE FUEL REGULATOR PUTTING FUEL IN THE OIL, GM WILL REPAIR SOME 2.4 ENGINES BUT NOT ALL BUT THE ISSUES IS HAPPENING TO ALL 2.4 ENGINES WE THE CONSUMERS NEED HELP IN GETTING THIS ISSUE RESOLVED CORPORATE AMERICA AT ITS FINEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062416January 12, 2018
ENGINE
MY VEHICLE DISPLAYED THE ISSUE COVERED UNDER GM SERVICE BULLETIN - SPECIAL COVERAGE 14882 SPECIAL COVERAGE ADJUSTMENT ' PLUGGED PCV ORIFICE IN INTAKE MANIFOLD. MY VEHICLE MATCHES THE CRITERIA INDICATED ON THE BULLETIN BUT MY SPECIFIC VIN IS NOT INCLUDED IN THIS SERVICE BULLETIN. MY VEHICLE WAS INSIDE THE EXTENDED COVERAGE OF 10/120 INDICATED IN THE BULLETIN. DEALERSHIP INDICATED THAT THE DAMAGE TO MY ENGINE WAS CAUSED BY THIS DEFECT BUT THAT THE COVERAGE DID NOT APPLY TO MY SPECIFIC VIN. VEHICLE WAS STARTED AFTER WORK AND WAS LOUDER THAN NORMAL SO I PROCEEDED TO THE CLOSEST DEALERSHIP. THE VEHICLE WAS LUCKILY ON A CITY STREET IN MOTION WHEN CHECK ENGINE LIGHT DISPLAYED. AS I WAS INSIGHT OF THE DEALERSHIP I PULLED INTO THE LOT AND THE OIL PRESSURE AND STOP ENGINE LIGHTS DISPLAYED THE ENGINE STOPPED RUNNING AND POWER WAS LOST TO THE VEHICLE AT THE SERVICE BAY DOOR. CAR WAS BROUGHT INTO SERVICE IMMEDIATELY. DAMAGE TO VEHICLE IN EXCESS OF $2600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062506January 12, 2018
ENGINE
WHEN I WENT OUT TO START MY VEHICLE, IT HESITANTLY STARTED, BUT WHEN I PUT IT INTO GEAR AND DROVE A LITTLE WAYS , IT STALLED OUT OF NOWHERE. WHEN I TRIED TO START IT UP AGAIN IT WOULDN'T TURN OVER COMPLETELY AND THIS STABILITRAK WARNING CAME UP. I HAD IT TOWED TO LOCAL AUTO SHOP WHERE THEY TOLD ME THAT SOME GEAR IN THE ENGINE WAS COMPLETELY BROKEN AND THAT I NEEDED TO REPLACE THE WHOLE ENGINE. I KEEP UP WITH MY OIL CHANGES AND HAVE HAD NO WARNING AS TO ANY PROBLEMS THAT COULD HAVE LED UP TO THIS. THE MORE I READ ABOUT THIS VEHICLE , THE MORE COMPLAINTS I SEE ABOUT THE SAME ISSUES I'VE BEEN HAVING ALONG THE WAY: IE WINDSHIELD WIPER BREAKING, EXHAUST MANIFOLD REPLACEMENT AND CATYLITIC CONVERTER, AND OVERALL POWER TRAIN AND ENGINE PROBLEMS. IT'S NOT A COINCIDENCE THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE CHEVY PRODUCTS, AND IN THE NAME OF SAFETY , THIS COMPANY NEEDS TO STEP UP AND REPAIR OR REPLACE THESE HORRIBLY AND INCOMPETENTLY MADE PARTS. IT'S ABSOLUTELY UNACCEPTABLE THAT I HAVE A LESS THAN 5 YEAR OLD CAR THAT IS GOOD FOR NO MORE THAN A PAPER WEIGHT RIGHT NOW. WE THE CONSUMER BUY CHEVY PRODUCTS FOR DEPENDABILITY , NOT TO CONSTANTLY HAVE TO FIX IT, AND SHELL OUT EVEN MORE MONEY TO ENSURE OUR SAFETY. AND DON'T TELL ME (CHEVY REP) WHEN I CALL AND COMPLAIN , THAT IT IS MY FAULT, BECAUSE THE ONLY FAULT I SEE I'VE MADE IS BUYING YOUR POS CAR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062147January 11, 2018
ENGINE
REAR MAIN CRANKSHAFT SEAL FAILURE. VIN NOT COVERED BY SB - 10057977 - 8108 SPECIAL COVERAGE BULLETIN NO. 14882. SEAL FAILURE OCCURRED WHILE DRIVING. ENGINE ALSO EXHIBITS EXCESSIVE OIL CONSUMPTION SINCE NEW. CURRENT MILEAGE 120,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062186January 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LOSS CONTROL OF POWER STEERING WHILE DRIVING STABILIZER LIGHT CAME ON COULDN'T TURN STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062195January 11, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE PCV FAILED AND CAUSED THE REAR SEAL TO BLOW OUT. THE VEHICLE HAD TO BE TOWED. THE DEALER (PADDOCK CHEVROLET, 3232 DELAWARE AVE, KENMORE, NY 14217) STATED THAT THE REAR SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 58,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062209January 11, 2018
ENGINE
THROTTLE BODY ONE YEAR AFTER I HAVE THE CYCLONE RINGS REPLACE. THE ENGINE LOST POWER IN MIDDLE OF BUSY INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062226January 11, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED SUDDENLY BEGAN TO DECREASE. THE VEHICLE EVENTUALLY WOULD NOT OPERATE IN THE DRIVE POSITION ALTHOUGH THE ENGINE WAS STILL OPERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (GENESIS CHEVROLET, 21800 GIATION AVE, EAST, MI) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 106,000. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062235January 11, 2018
ENGINE
BULLETIN #14882. MY CAR IS AT 124,532 MILES WHEN THE REAR MAIN SEAL BLEW OUT DUE TO FREEZING OF THE PCV VALVE. AFTER MANY TIMES OF THIS CAR BEING IN THE SHOP GETTING REPAIRED, THEY WEREN'T WILLING TO TAKE ANY OF THE RESPONSIBILITY AND FIX IT, DUE TO THE MILES OF THE CAR BEING BARELY OVER THEIR LIMIT. I FEEL THEY SHOULD HAVE DONE SOMETHING TO HELP ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062256January 11, 2018
STRUCTURE:BODY
TAILGATE CLOSES WITH NO INPUT FROM ANY SWITCHES ON VEHICLE IT SHUTS COMPLETELY AND CAN CAUSE SEVERE INJURIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061610January 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS THEN TOWED TO BURKE MOTOR GROUP (227 BAYBERRY DR, CAPE MAY COURT HOUSE, NJ) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061944January 10, 2018
ENGINE, POWER TRAIN
THIS CAR HAS HAD DOCUMENTED EXCESSIVE OIL CONSUMPTION ISSUES SINCE I BOUGHT IT USED IN 2015. CHEVROLET WILL NOT MAKE RIGHT. SO FAR I HAVE HAD TO REPLACE THE TIMING CHAIN AND MAIN SEAL TWICE DUE TO MASSIVE OIL LEAKAGE AND LOSS. MOST RECENTLY ENGINE SEIZED UP WHILE I WAS GOING 70 MPH AND STOPPED IN THE MIDDLE OF THE HIGHWAY. A VERY DANGEROUS SITUATION. EVEN THOUGH OIL HAD BEEN CHANGED 1500 MILES PREVIOUSLY, IT WAS BONE DRY AND MAIN SEAL BLEW OUT FOR THE SECOND TIME. GM SAYS IT "COSTS TOO MUCH" TO REPLACE FAULTY PISTON RINGS WHICH ARE THE SOURCE OF SEVERAL SERVICE BULLETINS AND RECALLS. THIS IS A VERY DANGEROUS CAR AND SOMEONE IS GOING TO GET KILLED DRIVING THESE THINGS!! THIS IS THE 3RD TIME THE ENGINE HAS SEIZED UP ON ME IN TRAFFIC. CAR ONLY HAS 132K MILES, PROBLEMS STARTED AT AROUND 45K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062006January 10, 2018
VEHICLE SPEED CONTROL
HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=10&V=GDJL1_ROFHE PLEASE WATCH THE YOUTUBE LINK ABOVE TO CLEARLY SEE WHAT HAPPENED. I WAS DRIVING ON A ROAD WITH A 40 MPH SPEED LIMIT. FORTUNATELY NOBODY WAS IN FRONT OF ME FOR QUITE A WHILE BECAUSE THIS VERY EASILY COULD HAVE RESULTED IN A VERY DANGEROUS ACCIDENT. I WAS BEHIND A CAR GOING UNDER THE SPEED LIMIT SO I CHANGED LANES AND SAW THAT A CAR NOW BEHIND ME IN THE LANE I HAD MOVED INTO WAS DRIVING FAST SO I FLOORED MY ACCELERATOR TO MATCH SPEED AND AVOID CUTTING THEM OFF. AT THE POINT WHEN I BACKED OFF THE GAS I NOTICED THE PEDAL WAS STUCK FLOORED AND I WAS ACCELERATING ALARMINGLY FAST. ONLY BY PUMPING THE BREAKS REPEATEDLY AND KICKING THE GAS PEDAL DID I KNOCK IT LOOSE. THE INCIDENT PROBABLY LASTED 2-5 SECONDS AND I PROBABLY REACHED 50-55 MPH. IT WAS VERY FORTUNATE THAT NOBODY WAS AHEAD OF ME FOR A GOOD WAYS BUT IT WAS REALLY TERRIFYING. IF I HAD BEEN APPROACHING AN INTERSECTION OR RED LIGHT OR CROSSWALK OR JUST TRAFFIC UP AHEAD THIS COULD HAVE RESULTED IN AN ACCIDENT. I CHECKED FOR OBSTRUCTIONS AND THERE WASN'T ANY JUNK DOWN AROUND THE GAS PEDAL. I STARTED TO THINK ABOUT MY FLOOR MAT AND REMEMBERED THAT I HAD REPLACED IT RECENTLY WITH A THICK RUBBER GOODYEAR MAT. THE BOTTOM OF THE MAT READS "DRIVER SIDE," "50-1000210," AND "JH 1700 K443. PHOTOS ATTACHED BELOW. THE BOTTOM OF THE GAS PEDAL HAD BECOME CAUGHT IN A GROOVE IN THE FLOOR MAT AND STUCK PRESSED ALL THE WAY DOWN. PHOTOS OF THE DOCUMENTATION ON THE FLOOR MAT ATTACHED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062020January 10, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, AN AUDIBLE TICKING NOISE WAS PRESENT FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CLASSIC CHEVROLET (6877 CENTER ST, MENTOR, OH (440-602-6020) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT REAR OIL SEAL WAS BLOWN DUE TO MOISTURE IN THE PCV. THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED AS A RESULT OF DRIVING IN EXTREMELY LOW WEATHER TEMPERATURES FOR EXTENDED PERIODS. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,500. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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