Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11071731February 8, 2018
AIR BAGS, SEATS
I BOUGHT THIS CAR USED FROM SOMEONE WHO LET ME KNOW OF THIS ISSUE AND COULD NOT GET IT FIXED. THIS ISSUE IS PRESENT NO MATTER IF THE CAR IS STATIONARY OR IN MOTION. THERE IS A "SERVICE AIR BAG" WARNING AS WELL AS THE AIRBAG NOTIFICATION LIGHT. THE PASSENGER SEAT AIRBAG LIGHT ON THE CENTER CONSOLE IS ALWAYS SET TO OFF NO MATTER IF SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. I HAVE READ SEVERAL COMPLAINTS OF THIS ISSUE WHETHER THE PEOPLE BOUGHT THE CAR WHEN IT WAS NEW OR USED. IT IS AN ONGOING ISSUE AND IT COSTS $800-$1000 FOR GM TO FIX IT WHICH IS LUDICROUS BECAUSE IT IS A SAFETY HAZARD FAULTY EQUIPMENT THAT THEY INSTALLED. THIS WAS THE SAME ISSUE IN THE 2007 CHEVROLET EQUINOX AND THAT WAS RECALLED HOWEVER GM WILL NOT RECALL THE 2008????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071746February 8, 2018
ENGINE, POWER TRAIN
ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION. I WAS IN THE PROCESS OF WORKING THROUGH AN OIL CONSUMPTION TEST WITH THE DEALERSHIP BUT WAS UNABLE TO FINISH. MY CAR FAILED THANKFULLY WHILE IT WAS STATIONARY IN MY DRIVEWAY. IT IS MY UNDERSTANDING THAT THIS FAILURE COULD HAVE HAPPENED AT ANY TIME EVEN WITH MY KIDS IN THE CAR OR ON THE HIGHWAY. I'VE BEEN TOLD THAT DUE TO THE VEHICLE CONSUMING EXCESSIVE OIL BETWEEN REGULAR OIL CHANGES IT RESULTS IN ISSUES WITH THE TIMING CHAIN WHICH EVENTUALLY LEAD TO ENGINE ISSUES AND ULTIMATELY FAILURE. THERE IS CURRENTLY A TECHNICAL SERVICE BULLETIN RELEASED BY GM FOR THE KNOWN ISSUE BUT NO INFORMATION WAS EVEN SENT TO ME ABOUT THE ISSUE SO THAT I COULD BE MADE AWARE OF IT AND MONITOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071770February 8, 2018
ENGINE
PLUGGED PCV ORIFICE IN INTAKE MANIFOLD DURING COLD WEATHER, CAUSING A BLOWN REAR CRANKSHAFT SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071825February 8, 2018
ENGINE
I CAR IS CONSUMING EXCESSIVE OIL. MY CAR WAS COMPLETELY OUT OF OIL 2 WEEKS AFTER AN OIL CHANGE, THE CAR WAS MAKING A LOUD NOISE AND HESITATING WHEN YOU STEPPED ON THE GAS. THE PISTON RINGS AND SEALS ARE BAD. I AM 19,000 MILES OVER THE WARRANTY. GM IS COVERING THE 2011&2012 MODEL UP TO 120000 MILES. I TOOK IT TO THE DEALER AND THE DID AN OIL CONSUMPTION TEST. THEY CALLED CHEVY AND THEY WOULD NOT COVER IT. THEY OFFERED TO PAY 10% OF THE REPAIR. I OWE A LOT OF MONEY ON THIS CAR, IT IS A KNOWN FAILURE AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071652February 7, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION RECALL FOR NEW PISTONS AND RINGS RECEIVED ONE MONTH AFTER PURCHASE. DAY AFTER PICKING UP MY VEHICLE, MY CHECK ENGINE LIGHT TURNED ON. DEALERSHIP TOLD ME THAT THE CAMSHAFT INTAKE SOLENOID WAS THROWING A CODE AND NEEDED TO BE REPLACED BUT IT HAD NOTHING TO DO WITH WHERE THEY WORKING, I PAID OUT OF POCKET. NEXT DAY, CHECK ENGINE LIGHT CAME BACK ON HOWEVER, THIS TIME THE TRACTION CONTROL LIGHT CAME ON AS WELL AND THE ENGINE POWER REDUCED WARNING CAME ON THE DISPLAY SCREEN AND I COULDN'T DRIVE OVER 20 MPH THE WHOLE WAY HOME (TWENTY MILES) WITH MY TWO SMALL CHILDREN WITH ME MIND YOU. REPLACED THE CAMSHAFT INTAKE SOLENOID ONLY TO NOT FIX THE ISSUE SO WE ALSO REPLACED THE CAMSHAFT POSITION SENSOR TO FIND THAT DIDN'T HELP AT ALL. ENDED UP HAVING TO HAVE MY VEHICLE TOWED BACK TO DEALERSHIP (40 MILES) AS IT WAS UNDRIVEABLE. DEALERSHIP SAID THAT THE FUEL RAIL PRESSURE SENSOR NEEDED TO BE REPLACED AS THE VEHICLE WAS DUMPING FUEL INTO THE CYLINDERS. HAD THE DEALERSHIP FIX THE ISSUE AND I PAID THEM FOR PARTS AND LANOR, ALL WHILE DEALERSHIP DENYING FAULT. PICKED IT UP AFTER BEING "FIXED", YET AGAIN, NEXT DAY CHECK ENGINE LIGHT CONES ON AGAIN! DEALERSHIP LOOKED AT AGAIN AND TOLD ME THAT THE CAMSHAFT EXHAUST SOLENOID, REPLACED THAT AND MY CHECK ENGINE LIGHT POPPED ON AGAIN DAYS LATER BUT MY VEHICLE ALSO STALLED OUT ON ME WHILE PULLING OUT OF A PARKING LOT AND AGAIN WHILE STOPPED IN THE MIDDLE OF A TWO LANE HIGHWAY WITH KIDS IN THE CAR. I THEN REACHED OUT TO GM PERSONALLY AND THEY WERE EXTREMELY RUDE AND DENIED FAULT. ONE MONTH LATER, HAD TO REPLACE MY EXHAUST MANIFOLD AS IT WAS CRACKED AND RELEASING EXHAUST FUMES INTO THE CAB WITH ME AND MY CHILDREN GETTING HEADACHES WHILE DRIVING. REPLACED UPSTREAM O2 SENSOR.. NOT EVEN ONE WEEK AFTER THIS WAS FIXED, JAN 2018 MY CHECK ENGINE LIGHT IS BACK ON AGAIN WITH A P0420 CODE FOR THE CAT CONVERTER....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067413February 7, 2018
VISIBILITY/WIPER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DEFROST FAILED TO PRODUCE HOT AIR. ADDITIONALLY, THE ODOR OF EXHAUST FUMES WAS NOTICED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO BENSON AUTO CHEVROLET (28 N MAIN ST, FRANKLIN, NH 03235), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067422February 7, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT NOTICED THAT THE PCV VALVE HEATER WAS BURNING OIL. THE FAILURE OCCURRED TWICE. DURING THE THIRD FAILURE, THE COVER DETACHED AND BLEW OUT THE MAIN SEAL. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO DEFOUW CHEVROLET (320 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 449-2800). THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067343February 6, 2018
SERVICE BRAKES
TAKATA RECALL" DEFECTIVE MASTER CYLINDER 20990924:SL-N-CYLINDER KIT ( 04649-20990. I WAS DRIVING DOWN THE STREET WHEN HITTING THE BRAKE IT WENT TO THE FLOOR AND CAR DID NOT STOP. I HAD TO RUN THE CAR OFF THE ROAD TO PREVENT HITTING THE BACK OF ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067044February 5, 2018
ENGINE
MY VEHICLE IS EXPERIENCING THE SAME ISSUES AS REPORTED IN GM SERVICE BULLETIN 14882. I WAS TOLD MY VIN WAS NOT COVERED UNDER THAT'S BULLETIN. I HAVE SPENT $800 SO FAR ON REPAIRS. RECENTLY ALL THE OIL WAS LOST THROUGH BLOWN SEAL DUE TO PRESSURE BUILD UP IN THE ENGINE. EXCESS MOISTURE WAS FOUND IN AIR BOX NEAR PCV HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067096February 5, 2018
ENGINE
"TAKATA RECALL" MY VEHICLE IS HAVE PROBLEM WITH OIL CONSUMPTION, EXHAUST FUMES COMING OUT OF THE HEATER AND A RATTLING NOISE. I TOOK IT INTO THE SHOP IN THE CAR MECHANIC INFORMED ME THAT THAT THE PROBLEM IS NOT WORTH FIXING BECAUSE THE YEAR MAKE AND MODEL KEEPS GIVING PROBLEMS. HE SAID HE WORKED ON THE SAME TYPE OF VEHICLE MULTIPLE TIMES IN EVERY 2011 CHEVY EQUINOX HAS HAD THE SAME PROBLEMS. HE SAID IT'S NOT WORTH PUTTING THE MONEY INTO AND THAT THAT YEAR WAS A FAULTY CAR AND TO FIND OUT IF THERE WAS A RECALL BECAUSE OF THE NEGATIVE REPORTS. I LOOKED ONLINE NO RECALL SO I'M WONDERING WHY MULTIPLE VEHICLES ARE HAVING THE SAME SITUATION. HE SAID HE SPOKE WITH MY CAR DEALERSHIP AND THEY SAID THAT THIS PROBLEM IS VERY COMMON. AND JUST TODAY MY VEHICLE ENGINE STARTED SMOKING. I'M WORKING ON GETTING A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067133February 5, 2018
VISIBILITY/WIPER
EVERY WINTER WHEN THE TEMPERATURES DROP BELOW FREEZING (OFTEN IN NORTHERN WI) MY WIPER FLUID FREEZES DESPITE USING WIPER FLUID RATED FOR -25 TO -28 DEGREES. THIS EFFECTS BOTH FRONT AND BACK WASHER SPRAYERS. THE BACK IS NOT A PROBLEM; HOWEVER, THE FRONT FREEZE UP RESULTS IN DECREASED VISIBILITY FROM THE ROAD SALT AND DIRT WHEN DRIVING CAUSING FREQUENT STOPS TO MANUALLY POUR WASHER FLUID OUT OF A BOTTLE AND THEN USE WIPERS. OFTEN THIS WORKS ONLY FOR A SHORT PERIOD OF TIME, DEPENDING UPON THE TRAFFIC, BEFORE HAVING TO REPEAT THE ABOVE PROCEDURE. PURCHASING A BRAND NEW VEHICLE I NEVER WOULD HAVE EXPECTED SUCH A PROBLEM. IT DOESN'T EVEN HELP WHEN THE VEHICLE IS RUNNING TO WARM UP FOR A HALF HOUR OR LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066903February 4, 2018
POWER TRAIN
I HAD MY FAMILY IN THE EQUINOX AND HAD TO COAST TO THE SIDE OF THE ROAD ON A BUSY HIGHWAY AT NIGHT. I CALLED AAA TO HAVE THE CAR TOWED TO A REPAIR SHOP BY THE HOUSE. THEY DETERMINED THE TRANSMISSION WAS BAD AND EITHER NEEDED A NEW ONE OR HAVE THE COMPUTER RE-FLASHED. THE ONLY PEOPLE WHO CAN RE-FLASH A TRANSMISSION MODULE COMPUTER IS A DEALERSHIP. BY NOW, I ALSO CALLED GENERAL MOTORS AND THEY ADVISED ME TO TAKE IT TO A DEALERSHIP. I HAD IT TOWED AGAIN FOR A SECOND TIME TO THE DEALERSHIP. THEY SAID THE TRANSMISSION WAS BAD AND NEEDED A NEW ONE. I STARTED THE REPAIR PROCESS SOON AFTER. I WANTED GENERAL MOTORS TO PAY FOR THE REPAIRS BECAUSE I BOUGHT MY CAR BRAND NEW AND IT HAD 88,000 MILES ON IT. GM DID NOT PAY FOR THE REPAIRS AND I GOT STUCK WITH A $3800 BILL IN REPAIRS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066613February 2, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER WOULD ONLY BLOW COLD AIR AND THE WINDOWS COULD NOT BE DEFROSTED. THE THERMOSTAT WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066678February 2, 2018
ENGINE
I CHANGED MY OIL WHEN THERE WAS 5% LEFT ON THE OIL LIFE GAUGE ON 12/17/17. THE USED OIL WAS BLACK AND THICK AND ONLY 2.5 QTS CAME OUT. I PUT IN 5 QTS HIGH MILEAGE FULL SYNTHETIC OIL AND CHANGED THE FILTER. THERE HAD BEEN NO PRIOR SIGNS THAT ANYTHING HAD BEEN GOING WRONG AND MY USUAL MECHANIC HADN'T TOLD ME THAT HE SAW ANYTHING WRONG LAST OIL CHANGE. THE CAR STARTED MAKING ROUGH NOISES, GRINDING AND LURCHING THE WEEK OF 1/15/18. I TOOK IT INTO THE AUTO SHOP 1/22/18 SINCE IT STARTED TO SOUND LIKE REALLY ROUGH GRINDING AND STARTED LURCHING HARD WHILE STOPPED. THEY TOLD ME THAT I HAD NO OIL IN ANY PART OF THE ENGINE. THEY FLUSHED THE ENGINE AND DID AN OIL CHANGE AND SAID THAT THEY DIDN'T SEE ANY LEAKAGE FROM ANYWHERE. ON 2/2/18, I WAS AT A STOP LIGHT, MY CAR DID A SHORT JERK AND MADE A SHORT GRINDING SOUND, BUT THEN PROCEEDED TO DRIVE FINE. WHILE STOPPED, I WOULD START TO SMELL AN OILY SCENT, BUT IT WOULD GO AWAY WHEN I STARTED DRIVING AGAIN. ROUGHLY 13 MILES LATER, I WAS DRIVING AT APPROX. 70 MPH WHEN MY RPM WENT FROM HOVERING ABOVE 2 TO JUST ABOVE 3 AND STARTED DEACCELERATING. I DIDN'T HEAR ANY GEAR SHIFTING. I PUT ON MY HAZARDS AND TOOK OFF CRUISE CONTROL AND STARTED FOR THE SHOULDER OF THE HIGH WAY (ALL WITHOUT USING MY BRAKE). THE CAR JERKED A FEW MORE TIMES BEFORE THE ENGINE STALLED COMPLETELY. I PARKED IT AND TURNED OFF THE CAR AND WENT TO CHECK MY OIL LEVEL. AFTER TAKING OUT THE DIP STICK, I NOTICED SMOKE COMING OUT OF THE OPENING. I WIPED AND REPLACED THE DIP STICK AND IT CAME OUT CLEAN, NO OIL. I MOVED TO THE REAR OF MY VEHICLE AND NOTICED FRESH DRIPS. I DROPPED DOWN AND LOOKED UNDER MY CAR WITH A FLASHLIGHT AND SAW OIL EVERYWHERE. I GOT IT TOWED TO AN AUTO SHOP AND THEY INFORMED ME THAT THE REAR SEAL WAS BUSTED AND THAT I WOULD NEED A WHOLE NEW ENGINE. MY CAR HAS 114,465 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066703February 2, 2018
ENGINE
MY 2011 CHEVROLET EQUINOX HAS A REALLY BAD TICKING COMING FROM THE TIMING BELT AREA. THIS CAR HAS BEEN IDLING ROUGH AND ITS VERY LOUD DO TO THE TICKING COMING FROM SIDE OF ENGINE. IT SOUND LIKE A 30 YEAR OLD CAR AND ITS BEEN DOING IT SINCE 66,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066721February 2, 2018
POWER TRAIN
INTAKE PCV PORT FROZE-INTERNAL OIL PRESSURE IN MOTION SLOWED THEN STOPPED THEN I WOULD RESTART CONTINUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066482February 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ALSO, THE INSTRUMENT CLUSTER INDICATORS WERE FLASHING AND THE CHECK ENGINE, SEAT BELT, AND TIRE SYSTEM INDICATORS WERE ILLUMINATED. FURTHERMORE, THE VEHICLE MADE AN ABNORMAL CLICKING NOISE WHILE ATTEMPTING TO START. THE VEHICLE WAS TOWED TO SCRANTON CHEVROLET OF NORWICH (774 W THAMES ST, NORWICH, CT 06360) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE TERMINAL WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066077January 31, 2018
ENGINE
EQUINOX VERY SUDDENLY STARTED RUNNING ROUGHLY AND MAKING A "KNOCKING" NOISE FROM THE ENGINE AND ACTED AS IF ENGINE WANTED TO STALL WHILE IDLING. LOW ENGINE OIL LIGHT CAME ON, WE STOPPED FOR OIL AND ADDED OIL. STARTED EQUINOX UP, LOW ENGINE OIL LIGHT WAS NO LONGER ON. DROVE THE EQUINOX FOR APPROXIMATELY TEN (10) MINUTES WHEN IT MADE A HORRENDOUS SHUDDERING NOISE, ENGINE WARNING LIGHT CAME ON STATING "STOP ENGINE NOW". WE PULLED OFF TO SIDE OF HIGHWAY. END RESULT: THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED AT COST OF $8,000.00, FIVE MONTHS AFTER THE 5 YEAR WARRANTY EXPIRED. EQUINOX ONLY HAD 64,000 MILES ON IT AND OIL HAD BEEN CHANGED REGULARLY INCLUDING IN LATE AUGUST 2017. SUBSEQUENTLY CAME TO LEARN THAT GM HAS MANY ENGINE AND ENGINE OIL RELATED ISSUES WITH EQUINOXES DATING BACK TO 2011 AT LEAST. OUR EQUINOX HAD NOT BEEN SUBJECT TO ANY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065813January 30, 2018
FUEL/PROPULSION SYSTEM
NO WARNING, ENGINE REAR SEAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065833January 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAMB CHEVROLET CADILLAC, 400 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301) WHERE IT WAS DIAGNOSED THAT THE SENSOR CONTROL MODULE ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3844789289. THE CONTACT WAS INFORMED THAT THEY WOULD RESPOND WITHIN TWO DAYS. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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