Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11065539January 28, 2018
POWER TRAIN
THE REAR MAIN SEAL FAILS IN COLD WEATHER. GM HAS ISSUED A SERVICE BULLETIN ON THIS MATTER, BUT DOESN'T INCLUDE ALL VEHICLES THAT HAVE THE ENGINE ASSOCIATED WITH THE ISSUE. CURRENTLY I'M THE FORTH CAR IN LINE AT THE DEALERSHIP WAITING TO HAVE THIS ISSUE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065551January 28, 2018
STEERING
WHILE DRIVING MY EQUINOX, THERE WAS A WHINING NOISE THAT STARTED. WHEN I TURN MY WHEEL, THE STEERING WHEEL IS MAKING A GRINDING NOISE. AND BECOMES VERY LOOSE. I CURRENTLY DO NOT FEEL SAFE DRIVING THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065554January 28, 2018
ENGINE
ON A COLD SUB 0 DEGREE DAY 1/5/2018 I WAS TRAVELING ON THE EXPRESSWAY AND WITHOUT WARNING THE VIHICAL A 2012 EQUINOX SUDDENLY STARTED SMOKING OUT THE EXHAUST PROFUSELY. AFTER A TOW INTO THE DEALER IT WAS FOUND THAT THE PCV VALVE STUCK CLOSED AND BUILT UP PRESSURE AND BLOW OUT THE REAR MAIN SEAL. A PROBLEM THAT GM HAS KNOWN ABOUT . ( SERVICE BULLETIN # 14882) THIS HAS COST ME ALMOST $3,100 AND COULD HAVE BEEN PREVENTED IF WHEN THE DEALERSHIP WHEN THEY TOOK THE VEHICLE IN ON TRAEDIN THEY FIXED THE KNOWN PROBLEM BEFORE THEY PUT THE VEHICLE OUT ON THE USED CAR LOT AND SELLING IT TO A UNSUSPECTING CUSTOMER LIKE ME WHO HAD NO KNOWLEDGE OF TO EVEN LOOK FOR THIS INFORMATION. I BOUGHT THIS VEHICLE WITH 11200 MILES ON IT AND THE SERVICE BULLETIN COVERED IT TO 12000 THOUSAND MILE. IN CLOSING IT WAS VERY SCARY NOT KNOWING IF I WAS GOING TO MAKE IT OFF THE EXPRESSWAY IN THE MIDDLE OF RUSH HOUR AND VERY SHAMEFUL OF MATTHEW HARGREAVES DEALERSHIP FOR WITHHOLDING THIS INFORMATION AT THE TIME OF SALE. IF THEY DIDN'T KNOW ABOUT THE PROBLEM THE SHOULD HAVE AS IT IS THERE BRAND AND THEY ARE SUPPOSE TO BE HONEST RIGHT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065447January 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
STABILITRAK LIGHT COMES ON THEN ENGINE POWER REDUCED AND VEHICLE DROPPED FROM 65 TO 25 MPH INSTANTLY DRIVING ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065010January 26, 2018
STRUCTURE:BODY
MY 2008 CHEVY EQUINOX PAINT IS PEELING ABOVE THE PASSENGER WINDOWS ON BOTH SIDES AND PEELING DOWN TO THE METAL. IT HAPPENED OVERNIGHT. I AM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT OR REPAINTED. I FIND IT TO COINCIDENTAL THAT WHEN I GOOGLE THE PROBLEM OF 2008 CHEVY EQUINOX PAINT PEELING IT IS HAPPENING FOR EVERYONE IN THE SAME SPOT. I ONLY HAVE 66,000 MILES ON THE CAR BECAUSE MY COMMUTE IS ONLY 3 MILES. THE CAR HAS HAD EVERY SCHEDULED MAINTENANCE DONE AND ANY REPAIRS AT CERTIFIED CHEVY DEALERSHIPS. IT IS VERY GENTLY USED AND ALTHOUGH IT IS A 2008 I DON'T BELIEVE MY TEENAGERS BEATER CAR SHOULD LOOK BETTER THAN MY $35,000 CHEVY EQUINOX NO MATTER HOW OLD IT IS. IT IS CLEARLY A FACTORY DEFECT THAT GM WILL NOT ACKNOWLEDGE AT THIS POINT OR PAY FOR. RIGHT NOW THE DAMAGE IS $1000 AS QUOTED BY GM AND THEY WILL NOT PAY FOR IT. I ABSOLUTELY FEEL THIS IS A COMPLETE VIOLATION TO CONSUMERS AND SINCERELY HOPE FOR ANYONE BUYING THE NEW CHEVY EQUINOX THAT THIS DOES NOT HAPPEN TO THEM OVER TIME. GM NEEDS TO STEP UP AND TAKE OWNERSHIP OF THEIR FAULTY PAINT JOB AND JUST DO THE RIGHT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065268January 26, 2018
ENGINE
IN 2014 FAILED OIL CONSUMPTION TEST GOT WORK DONE ON ENGINE REPLACING PISTON AND ETC NOW I HAD (1/2018 ) VEHICLE SHUTTING OFF AT STOP SIGNS OR LIGHTS .TOOK VECHICLE TO PERSONAL MECHANIC IT WAS DOWN A QUART OR OIL BUT WASN'T DUE FOR ANOTHER OIL CHANGE TILL 109.000 MILES .CAR WAS AT 106,000 MILES AT THIS TIME. WAS TOLD THAT I NEEDED AN UPPER FUEL PUMP,CAM SHAFT , TIMING CHAIN SET.AND PLUGS MISFIRED. AFTER CALLING GMC I WAS TOLD THAT I HAD NO WARRANTIES LEFT. SO I CALLED THE CHEVY CERTIFIED DEALER WHO PERFORM THE ENGINE WORK IN 2014 . I WAS TOLD THAT THEIR WARRANTY ONLY LAST FOR A YEAR AND THAT I HAVE SPECIAL COVERAGE STILL LEFT THAT MAY APLLY BUT WOULD HAVE TO BE INSPECTED BY THEIR SPECIALIST AND $100 FEE.NOW MIND YOU MY CAR WAS ALREADY BEING WORKED ON AT MY PRIVATE MECHANIC .AFTER PAYING $1375.00 FOR ALL THE ISSUES LISTED ABOVE MY CATALYST CONVERTER IS BAD. I BEEN HAVING ONGOING ENGINE ISSUES WITH THIS VECHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065285January 26, 2018
AIR BAGS
THE AIRBAG LIGHT IS ON AND I TOOK IT TO THE DEALER AND IT COSTS 105.00 TO DIAGNOSE THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED BECAUSE THERE IS A SHORT IN IT AND IT WILL COST ANOTHER 656.00+TAX THE LIGHT COMES ON AS SOON AS I START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064569January 24, 2018
ENGINE
COLD WEATHER CAUSED THE PVC VENT LINE TO FREEZE SHUT. THIS FREEZING CAUSES EXCESS CRANK CASE PRESSURE. THIS PRESSURE BLEW THE REAR MAIN SEAL OF THE ENGINE. WE WERE DRIVING A SHORT DISTANCE WHEN THIS HAPPENED. WE CAUGHT IT BEFORE THE ENGINE SEIZED FROM LACK OF OIL BUT NO ENGINE LIGHTS OR LOW OIL PRESSURE INDICATORS CAME ON. WITHIN SECONDS OF PARKING THE VEHICLE ALL OF THE OIL IN THE ENGINE HAD DRAINED OUT. IF THIS HAD HAPPENED ON THE FREEWAY OR AT HIGHWAY SPEEDS THE ENGINE WOULD HAVE SEIZED. IF THIS HAD HAPPENED IN TRAFFIC IT WOULD HAVE CREATED A DANGEROUS SITUATION IMMEDIATELY. GM IS AWARE OF THIS ISSUE WITH THE 2.4L ECOTEC MOTORS AND HAS A BULLETIN OUT FOR IT. THERE ARE NO FIXES FOR THE ISSUE AND IF DRIVERS ARE UNAWARE OF IT THEY WILL BLOW UP THEIR MOTORS. THIS SHOULD BE A RECALL FOR VEHICLES THAT ARE DRIVEN IN COLD CLIMATES. NOT JUST A BULLETIN THAT YOU WILL ONLY FIND OUT AFTER THE ENGINE HAS SEIZED. ATTACHED IS A PICTURE OF THE OIL LEAKING FROM THE REAR MAIN SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064627January 24, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE VEHICLE SPONTANEOUSLY ACCELERATED FORWARD AND THE CONTACT USED THE GEAR SHIFTER TO PLACE THE VEHICLE IN NEUTRAL.THE STABILIZATION SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (AUTO PLAZA CHEVROLET MARBLE HILL, 100 CONRAD ST, MARBLE HILL, MO 63764) STATED THAT THE HOSES NEEDED TO BE CLEANED AND THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 129,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064176January 22, 2018
ENGINE
WITHOUT WARNING MY CHECK OIL PRESSURE LIGHT ILLUMINATED. I HAD LESS THAN A BLOCK TO GET TO THE SIDE OF THE HIGHWAY BEFORE MY ENGINE FAILED. AFTER HAVING IT INSPECTED BY 3 DIFFERENT INSPECTORS, IT WAS DETERMINED THAT MY PCV VALVE FROZE AND CAUSED MY REAR MAIN SEAL TO LEAK ALL MY OIL VERY RAPIDLY. THIS IN TURN CAUSED MY ENGINE TO SEIZE. THIS PVC ISSUE IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED. THIS IS SOMETHING GM NEEDS TO TAKE OWERSHIP OF AND CORRECT! THIS IS AN EXTREME SAFETY HAZARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064182January 22, 2018
ENGINE
MY VEHICLE CURRENTLY HAS 117K MILES. THE REAR MAIN SEAL HAS FAILED CAUSING THE ENGINE TO LOSE EXCESSIVE AMOUNT OF OIL. ULTIMATELY, THIS WILL END IN A $1000 REPAIR. THE REAR MAIN SEAL HAS WORN PREMATURELY AND SHOULD BE REVIEWED AS A POTENTIAL RECALL. JERRY HAAG, A GM DEALERSHIP IN HILLSBORO OHIO, STATED THAT THIS IS AN ISSUE GM IS HAVING WITH THE CHEVROLET EQUINOX. WHEN I CONTACTED GM, THEY ADVISED THAT THEY HAVE NO KNOWN ISSUES WITH THIS PART. AT THIS POINT, I AM WILLING TO PAY FOR THE REPAIR AS I NEED MY VEHICLE. HOWEVER, I WANT THIS TO BE NOTED AS A COMPLAINT FOR THIS PART. I HAVE RESEARCHED THIS ISSUE ONLINE. WHAT I HAVE FOUND IS VERY ALARMING, GM HAS SIGNIFICANT ISSUES WITH THE EQUINOX AND OIL LOSS FROM THE REAR MAIN SEAL AND EXCESSIVE OIL CONSUMPTION. HOWEVER, THEY WILL NOT ACKNOWLEDGE THIS AS THEIR ISSUE? I HAVE CONTACTED GM CUSTOMER SERVICE VIA EMAIL AND PHONE. WHAT I GET IS DEFLECTION TO MY QUESTIONS AND A GENERAL LACK OF CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063965January 21, 2018
ENGINE
WHILE DRIVING HOME FROM WORK 1/16/2018 ON THE INTERSTATE, MY EQUINOX STARTED TO MAKE A KNOCKING NOISE. I MADE MY WAY TO THE FAR RIGHT LANE AND IT SHUT DOWN ON ME AS I WAS PULLING TO THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS THAT CAME ON. I WAS VERY COLD AS I WAITED FOR HELP AND DID NOT FEEL SAFE AS I HAD THE GUARDRAIL ON ONE SIDE AND CARS FLYING BY ON THE LEFT. A LOCAL MECHANIC GAVE US A BULLETIN ON THE ISSUE AND, AFTER CALLING AROUND TO SEVERAL OTHER MECHANICS AND DEALERSHIPS, FOUND OUT OF 17 OTHERS THAT HAD COME IN AFTER BREAKING DOWN THE SAME NIGHT THAT I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063897January 20, 2018
FUEL/PROPULSION SYSTEM
ON JAN 13 MY CHECK ENGINE LIGHT CAME ON I DIDN'T HAVE ANY PROBLEMS WITH THE CAR BEFORE THIS AND I WENT TO SCHOOL WHEN STARTING THE CAR AT 5PM WITH NO PROBLEMS. I WAS DRIVING HOME AND IT SMELLED REALLY BAD SO I STOPPED THE CAR AND OIL WAS LEAKING OUT EVERYWHERE. I HAD AUTO ZONE PULL THE CODES AND WHEN I TRIED TO START IT IT WOULDN'T START. THE CODES P0014, P2280, P0089, P0366, P0017, P0011 ALL CAME ON. I BROUGHT IT TO THE DEALER AND THEY HAD TO FIX THE CRANKSHAFT REAR OIL SEAL, PLUGGED PCV THAT CAUSE EXCESS PRESSURE, RXR INTAKE, CAMSHAFT POSITION ACTUATOR SOLENOID VALVE, EXHAUST MANIFOLD WAS REPLACED BUT SAID THE FUEL PUMP DIDN'T GO BAD FROM ALL THESE ISSUES AND TOLD ME I NEED TO REPLACE IT. I NEVER HAD A PROBLE WITH ANYTHING TELL THIS DAY AND WANT TO KNOW WHY THAT WASN'T REPLACED SINCE IT WAS CONNECTED TO THE ENGINE. NOW MY CAR WOULDN'T START WHEN I TURN IT OVER CAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063655January 19, 2018
ENGINE
12 JAN 18 I WAS DRIVING MY EQUINOX ON THE HIGHWAY WHEN THE STABILITY LIGHT, CHECK ENGINE LIGHT AND A MESSAGE "REDUCED POWER" CAME ON. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE REAR MAIN SEAL FAILED AND DAMAGED TO THE ENGINE OF A TUNE OF $5500 TO $6000 (NEW ENGINE REQUIRES). HE STATED IT WAS CAUSED BY THE EXTREME COLD WEATHER WE ARE HAVING. I AM CALLING GM TOMORROW BECAUSE A VEHICLE WITH 74500 MILES SHOULD NOT HAVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063687January 19, 2018
ENGINE
VEHICLE RUNNING ERRATIC,OIL LEAKS FROM REAR MAIN SEAL ,SERVICE BULLETIN 14882 ,PROBLEM CAUSED FROM PCV SYSTEM, VEHICLE WAS IN MOTION IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063444January 18, 2018
ENGINE
DRIVING ALONG ON A CITY STREET ALL THE SUDDEN ENGINE LIGHT COMES ON, RUNNING ON LOW POWER MODE LIGHT ETC ACTED LIKE IT WANTED TO DIE (WHICH EVENTUALLY IT DID) TOOK IT TO THE GARAGE WHERE HE TOLD ME THE REAL SEAL IS GONE AND PVC FROZE THERE WAS A LOT OF FLUID IN BETWEEN ENGINE AND TRANSMISSION AND DUE TO THE SUB BELOW ZERO WEATHER / CALLED GM THEY SAY MY VIN # IS NOT COVERED WHICH IS BULL. I READ BULLETIN #14882 (PER MY REPAIR MAN ) THAT IS EXACTLY WHAT IS WRONG WITH MY CAR. I HAVE 78,000 MILES ON THIS PIECE OF CRAP THAT I WILL NEVER BUY ANOTHER ONE OF IF NOT RECTIFIED. THERE ARE A LOT OF OTHER PEOPLE SAYING THE SAME THING "THERE VIN NUMBER IS NOT COVERED". IF YOUR CAR FITS INTO THE MODEL AND YEAR OF THE BULLETIN THEN IT SHOULD BE COVERED. VERY DISAPPOINTED IN GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063490January 18, 2018
ENGINE
NUMEROUS ISSUES WITH ENGINE SINCE JANUARY 2017. REPORTED INITIAL PROBLEM IN JANUARY 2017. JANUARY 2017 HAD REAR MAIN OIL SEAL GO OUT. THERE IS A SERVICE BULLETIN FOR THIS #14882. I HAD TO PAY 1500 TO REPAIR. CAUSED BY EXCESSIVE OIL CONSUMPTION BUT MY VEHICLE IS EXCLUDED FROM THIS SERVICE BULLETIN BECAUSE OF THE VIN NUMBER. SAME ISSUE AS OTHER 2012 CHEVY EQUINOX USERS. APRIL 2017 - CRANKSHAFT SEAL GOES OUT - LEAKING OIL AGAIN - $2200 TO REPAIR. TOLD BY LAFONTAINE DEALERSHIP IN DEXTER, MI THAT IT WAS UNRELATED TO REAR MAIN OIL SEAL GOING OUT. MAY 2017 - RECIEVE SERVICE BULLETIN IN MAIL #16118 FOR EXCESSIVE OIL CONSUMPTION. HAD JUST GOTTEN OIL CHANGED WITH APRIL 2017 REPAIRS SO HELD ON TO THIS JUST IN CASE. AUGUST/SEP 2017 - AT LIGHT IN TOWN CAR STARTS TO STALL OUT. PULL OVER IMMEDIATELY AT THE AUTOZONE AND THERE IS NO OIL. ALL GONE. TAKE TO DEALERSHIP. INITIATE EXCESSIVE OIL CONSUMPTION TEST. FIRST 1000 MILES A LITTLE LOW, TOLD TO COME BACK AGAIN IN 1000 MILES. I FILED A COMPLAINT (2ND) WITH CHEVY ABOUT THIS ISSUE AND REQUEST IT BE ESCALATED TO SUPERVISOR OR ANOTHER LEVEL. OCTOBER 2017 - CAR FAILS EXCESSIVE OIL TEST (USING TOO MUCH OIL!!) GETS GASKETS REPLACED. BAND-AID FIX. OCTOBER/NOVEMBER - GM TELLS ME THEY WON'T REIMBURSE ME FOR ANYTHING. CUSTOMER SERVICE WAS RUDE AND WOULDN'T EVEN ESCALATE TO THE NEXT SUPERVISOR. NOVEMBER 2017 - I CONTACT VIJAY IYER WHO IS IN A LEADERSHIP POSITION FOR GM OUT OF DETROIT GLOBAL CUSTOMER EXPERIENCE DIRECTOR SEARCHING FOR HELP FROM SOMEONE. HE TRIES TO HELP BUT FORWARDS EVERYTHING OVER TO EXECUTIVE CUSTOMER SERVIE DEPARTMENT. THEY ARE JUST AS BAD AS THE MID-LEVEL DEPARTMENT. REFUSE TO REIMBURSE. COMPLAINTS FILED WITH NHTSA AND FTC!! CONTACT THE FTC AND FILE ABOUT THIS ISSUE OR IT WON'T GET LOOKED AT. PLEASEEEEEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063222January 17, 2018
UNKNOWN OR OTHER
MY CATALYTIC CONVERTER WENT OUT WITH LESS THAN 100,000 MILES ON THE CAR. THERE IS A SERVICE BULLETIN FOR THIS ISSUE, BUT MY CAR DOES NOT FIT IN THE "BUILD DATE WINDOW" ALTHOUGH THE BULLETIN COVERS THE YEAR AND ENGINE TYPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063268January 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN HIGHWAY AND REDUCED ENGINE POWER LIGHT COMES ON, ELECTRIC STABILITY CONTROL COMES ON CHECK ENGINE LIGHT. CAR SLOWS FROM 70MPH TO 20MPH. STARTS SMELLING VERY HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063276January 17, 2018
SERVICE BRAKES
I HAVE MY 2018 AWD EQUINOX 3 WEEKS AND 800 MILES. SERVICE BRAKE ASSIST DISPLAYS ON THE INFO-CENTER. BRAKES ARE CONSTANTLY GRINDING AND INCONSISTENT. SOMETIMES THE BRAKES ENGAGE HARD WITH NORMAL PRESSURE ON THE BRAKE PEDAL CAUSING THE CAR TO COME TO A SERIOUS AND UNEXPECTED ABRUPT STOP. THIS CAN CAUSE A REAR END COLLISION. OTHER TIMES IT FEELS LIKE THE CAR IS NOT GOING TO STOP AND IMMEDIATE AND ADDITIONAL PRESSURE MUST BE APPLIED. THERE IS NO DOUBT THAT THIS DEFECT WILL CAUSE ACCIDENTS. THE CAR WAS PRESENTED FOR SERVICE AT THE DEALERSHIP OF PURCHASE AND THEY WERE UNABLE TO DETERMINE WHY THE BRAKE ASSIST WAS MALFUNCTIONING. THEY ALSO CLAIMED THERE ARE NO SERVICE BULLETINS RELATED TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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