Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11122897August 28, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
EXTREME DESIGN FLAWS. REAR-SIDE/CORNER VIEW WINDOWS ARE TOO SMALL & LOCATION IS OF NO HELP VISUALLY. BACK SEAT HEAD RESTS ARE NON-REMOVABLE & BLOCK VIEW OF MERGING TRAFFIC. WE MUST FOLD DOWN BACK SEATS FOR SAFETY. RARELY DO WE CARRY BACK SEAT PASSENGERS; BACK SEAT HEAD RESTS SHOULD BE REMOVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123021August 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE OCCURRED ON SIX SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO ANDREW CHEVROLET (1500 WEST SILVER SPRING DR, GLENDALE, WI) WHERE IT WAS DIAGNOSED THAT THE INTAKE AND EXHAUST SOLENOID VALVE WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122778August 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH THE FRONT AND REAR DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THE FRONT SEAT PASSENGER SUSTAINED AN ABRASION TO THE NECK THAT REQUIRED MEDICAL TREATMENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (JD BYRIDER, 20941 EUCLID AVE, EUCLID OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11122648August 27, 2018
AIR BAGS
PASSENGER SIDE AIRBAG PANEL HAS BEEN DETACHING ITSELF. POPPING IT BACK IN BUT IT CONTINUES TO FALL OFF ON ONE END. AFRAID IT MIGHT GO OFF AT RANDOM WHEN SOMEONE SITTING IN PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122022August 24, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITY TRACKING SERVICE LIGHT CONTINUOUSLY COMES ON THEN EVENTUALLY GOES OFF. I HAVE CALLED ONSTAR SEVERAL TIMES TO RUN A DIAGNOSTIC CHECK AND NOTHING SHOWS UP. TT DOES IT ON STRAIGHT ROADS AND CURVES SLOW OR FAST. IT ALSO HAS NOT COME UP ON MY MONTHLY DIAGNOSTICS FROM ONSTAR. I HAVE READ OTHER COMPLAINTS REGARDING THE SAME PROBLEM. WHEN I TOLD THE SERVICE DEPT. AT THE DEALERSHIP THEY HAD NOT HEARD ANYTHING EITHER. DOES ANYONE KNOW WHAT WOULD CAUSE THIS TO HAPPEN, HOW UNSAFE IT IS AND WHAT DOES IT TAKE FOR A RECALL TO BE ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122075August 24, 2018
VISIBILITY/WIPER
DRIVING ON THE CITY STREET IN THE RAIN. WINDSHIELD WIPERS STOPPED WORKING BUSHING CAME APART. NO RECALL ON PART HOLE WINDSHIELD WIPER TRANSMISSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122134August 24, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS BECAME COMPLETELY INOPERABLE. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR THE RAIN TO STOP. THE CONTACT DROVE THE VEHICLE TO LIMA AUTO MALL (2200 NORTH CABLE ROAD, LIMA, OHIO 45807, (419) 993-6000), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT AND THE DEALER REFERENCED AN UNKNOWN PART AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121569August 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE MY OIL CHANGED REGULARLY AND THIS LAST TIME I WASN'T INTO THE OIL CHANGE MORE THEN 1000 MILES AND IT STARTED MAKING A NOISE AND STALLING OUT TOOK IT IN AND THERE WAS NO OIL IN IT SO THEY CHANGED IT FOR ME BUT IT CONTINUES TO STALL THEN MY ENGINE LIGHT CAME ON HAD IT TESTED AND IT DOESN'T SHOW ANY ISSUES. THE STALLING HAPPENS WHEN I'M AT A STOP OR JUST SLOWING DOWN AND ALSO BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121195August 21, 2018
VISIBILITY/WIPER
WHILE TRAVELING AT 70 MPH, DURING A TERRIBLE RAIN STORM, THE WIPERS JUST STOPPED. THANKFULLY, WE WERE SLOWING BECAUSE OF THE TORRENT OF RAIN AND WE WERE ABLE TO PULL OFF SAFELY AND CHECKED THE FUSES BUT THAT IS NOT THE PROBLEM WE UNDERSTAND THAT THERE IS A RECALL IN CANADA FOR THE SAME PROBLEM WHY NOT THE US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121225August 21, 2018
VISIBILITY/WIPER
WHILE DRIVING DURING A RAINSTORM THE WIPERS STOPPED WORKING. CHECKED THE FUSES, BUT ALL FUSES WERE GOOD. THE WINDSHIELD WIPER FLUID WAS WORKING BUT NOT THE WIPERS THEMSELVES. AFTER GETTING THE VEHICLE BACK HOME TOOK A LOOK AT THE WIPER ASSEMBLY AND ONE OF THE BUSHINGS BROKE OFF. HAD TO REPLACE THE BUSHING TO GET THE WIPERS TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121260August 21, 2018
ENGINE
IN 2013, I ACTUALLY CALLED THE DEALERSHIP TO INQUIRE ABOUT SOME SMOKE COMING FROM FRONT OF CAR DURING RAIN/SNOW, AND SOME SHAKING WHILE STOPPED IN TRAFFIC. I WAS INFORMED THESE WERE NORMAL FUNCTIONS DUE TO THE CLIMATIC WEATHER AND BRAKING SYSTEM. I TOOK THEM AT THEIR WORD. IN THE SUMMER OF 2017 WHILST DRIVING TO WORK, THE CAR CUT OFF, AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO MY MECHANIC, AND WAS TOLD THE OIL HAD BURNED VERY LOW. SHOULD A 2013 BURN COMPLETELY OUT OF OIL IN THREE MONTHS? I HAD TO GET AN OIL CHANGE, REPLACEMENT OF INTAKE AND EXHAUST CAMSHAFT POSITION SOLENOIDS. IT WASN'T UNTIL I HAD THE ALMOST EXACT ISSUE HAPPEN IN JAN, 2018 THAT I WAS INFORMED THAT THE ENGINE WAS BURNING OIL AT A HIGH SPEED. THERE IS A RECALL ON MY MAKE MODEL AND YEAR VEHICLE (SEE BELOW FOR REPORT) THAT MIRROR THE EXACT ISSUES THAT I HAVE BEEN EXPERIENCING SINCE 2017. HOWEVER, UPON CONTACTING GMC, I WAS TOLD THAT MY VIN IS NOT PART OF THE RECALL, THEREFORE GMC WILL NOT REPLACE THE ENGINE, THOUGH I AM EXPERIENCING THE EXACT SAME ISSUES THAT ARE ON THE RECALL REPORT. I AM CONSTANTLY IN FEAR THAT MY CAR WILL SHUTOFF WHILST I AM DRIVING. I HAVE HAD TWO OIL CHANGES WITHIN A MONTH, BECAUSE THE OIL BURNS THAT QUICK. I AM NOW ON MY SECOND OIL CONSUMPTION TEST, BUT I KNOW ONCE THE TESTING IS COMPLETE, I WILL HAVE THE SAME PROBLEMS, DUE TO THE ENGINE BURNING OIL AT AN ASTRONOMICAL RATE. SHAKING/SHUTDOWN, I RENT CARS FOR LONG DISTANCE TRAVEL DUE TO FEAR. INITIALLY, DEALER REP SAID I DIDN'T HAVE TO CHANGE OIL FOR 5,000 MILES. ITHIN A MONTHS TIME (JUN-JUL 2018), I HAD TWO OIL CHANGES. A DYE TEST WAS DONE IN JULY, BECAUSE THOUGH NO OIL WAS EVIDENT, SERVICE DEPART ASSUMED MUST BE A LEAK FOR OIL TO BE SO LOW. TEST SHOWED "NO" LEAK. CAR TICKS, MECHANIC SAYS DUE TO ENGINE NEEDING REPLACED. GMC/CHEVY REFUSE. THE REPAIR REPORT SAYS "CAR RUNS FINE" MY CAR WAS TOWED TO DEALERSHIP, WASN'T RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121304August 21, 2018
STEERING
POWER STEERING WARNING LIGHT COMES ON AND SAYS SERVICE SOON.WHEN I GO TO TURN ON IGNITION CAR WONT START OR EVEN TURN OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121520August 21, 2018
VISIBILITY/WIPER
WHILE DRIVING IN A RAIN STORM, RURAL, WINDING 2 LANE, SPEED 45MPH, WIPERS ON HIGH SPEED, BLADES SUDDENLY STOPPED IN UPRIGHT POSITION. NO VISIBILITY. HAD TO PULL TO SHOULDER AND WAIT OUT THE RAIN. FUSE GOOD. REAR WIPER WORKING. FRONT WIPER MOTOR MAKING SOUNDS LIKE IT WAS TRYING TO WORK. WAS TOLD AT AUTO PARTS STORE THAT SOME CONNECTION/GEAR INSIDE THE MOTOR LIKELY BUSTED. WOULD NEED A NEW WIPER MOTOR. DANGEROUS. LUCKY I WAS NOT ON A LARGE, BUSY FREEWAY AT THE TIME. THESE MOTORS SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120998August 20, 2018
VISIBILITY/WIPER
BACK GLASS SHATTERED FOR NO APPARENT REASON. IT HAD BEEN PARKED IN A PRIVATE DRIVEWAY APPROXIMATELY 19 HOURS WHEN THE BACK GLASS SHATTERED. IF THIS HAD HAPPENED GOING DOWN THE HIGHWAY OR INTERSTATE, I COULD HAVE HAD AN ACCIDENT OR CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121029August 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I PURCHED A 2013 CHEVY EQUINOX BRAND NEW. TWO YEARS AFTER HAVING IT THE CENTER CONSOLE FOR MY RADIO AND HEAT/AIR CONTROL WOULD NOT WORK. I TOOK IT TO THE DEALER AND THEY FIXED IT. I WAS TOLD THAT IT WAS A MODULE SWITCH. THEN IN APRIL 2017 IT DID IT AGAIN! TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE AIR HVAC. THEN AUGUST 2018 IT HAPPENED AGAIN. THIS TIME I AM TOLD IT IS THE RADIO HVAC AND THAT NOW IT IS NOT COVERED ON WARRANTY AND THAT I HAVE TO PAY $650 TO HAVE IT FIXED. I BELIEVE THIS HAS BEEN A MAJOR PROBLEM FROM THE FIRST TIME IT HAPPENED AND JUST KEEP GETTING TOLD SOMETHING DIFFERENT EVERYTIME. THE SAME THING HAPPENS BUT HAVE BEEN TOLD A DIFFERENT PROBLEM BY THE CHEVY DEALER WITH THE EXPENSE GOING UP EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121035August 20, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2018 EQUINOX PREMIER SUNROOF GAVE OUT ON ME 5 WEEKS AFTER PURCHASING BRAND NEW. GM HAS HAD MY CAR FOR 3 MONTHS AND HAS NOT FOUND A FIX. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOTION. THE SUNROOF AND THE PRIVACY SCREEN WILL STOP OPENING/CLOSING. THEY HAVE REPLACED ALL THE WIRES AND THE ENTIRE SUNROOF AND NEW MOTORS AND IT STILL DOESNT WORK. GM CUSTOMER CARE IS NOT WORKING WITH ME AND SAYS THAT BASICALLY THEY WON'T HAVE A TIME WHEN I WILL GET MY CAR BACK. THEY AREN'T HELPING ME WITH A TRADE IN EITHER. THE DEALERSHIP IS HELPING ME (BRAVO AT LAS CRUCES NM). BUT GM THEMSELVES AREN'T TAKING ANY RESPONSIBILITY WHEN IT SOLELY IS THEIR RESPONSIBILITY. I HAVE HEARD OF ATLEAST 8 OTHER CASES ONLINE WITH THE SAME ISSUE. SOME WERE FIXED WITH A COMPUTER REBOOT BUT MINE CANNOT GET FIXED WHATSOEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120900August 19, 2018
AIR BAGS, UNKNOWN OR OTHER
MY PASSENGER SIDE AIRBAG DOES NOT TELL WHEN SOMEBODY SITTING THERE SO IF I HAVE AN ACCIDENT THE AIRBAG WILL NOT GO OFF I DON'T THINK THE SENSOR IS WORKING IT HAS BEEN REPLACED ONCE ALREADY. MY KEY GETS STUCK IN THE IGNITION I HAVE TO WAIT FOR IT TO CLICK TO GET IT OUT OF THE IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120765August 18, 2018
ELECTRICAL SYSTEM
MY IGNITION WHEN I TUEN MY KEY BACK TO TURN OFF MY CAR IT TRIES TO START BACK UP AGAIN BY ITSELF IT HAS HAPPENED ABOUT 7 OR 8 TIMES NOW. I HAVE BEEN ASKING AROUND WHAT THAT COOLD BE AND I GET IN RESPONSE THAT IT COULD BE THE ELECTRICAL SYSTEM OR THE IGNITION. AND I STILL HAVE 3 YRS TO PAY FOR THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120770August 18, 2018
SERVICE BRAKES
ABS KICKS ON RANDOMLY, DRIVING OR BRAKING AND AT VARIOUS SPEEDS. I HAVE HAD ONE ACCIDENT BECAUSE OF THIS ISSUE, HAVE SINCE PULLED THE FUSE AND SPENT OVER $1,000 AT THE SHOP TO FIX THIS ISSUE WITH NO RESULTS. THIS HAS BEEN AN ISSUE SINCE DECEMBER OF 2017 UNTIL PRESENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11120719August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO A DEALER (AUTRY MORLAN CHEVROLET CADILLAC, 1901 W BUSINESS U.S. 60, DEXTER, MO 63841, 573-232-1561) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT ACTUATOR AND THE TIMING CHAIN FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4533589750. THE CONTACT WAS INFORMED TO NOTIFY NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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