Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11120359August 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. NO WARNING INDICATORS ILLUMINATED AND A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE CONTACT STARTED THE VEHICLE NORMALLY AFTER APPROXIMATELY 2 MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A FAILURE COULD NOT DETERMINED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FERMAN CHEVROLET 'TAMPA (9751 E. ADAMO DRIVE, TAMPA, FL 33619) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED TIMING CHAIN AND THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4527816728 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120360August 16, 2018
VISIBILITY/WIPER
WIPERS STOPPED WORKING DUE TO A WORN BALL JOINT ON WIPER MOTOR. IT DOES SHOW A RECALL FOR NEWER ONES BUT NOT FOR THE 2010 YEAR. VEHICLE WAS IN MOTION ON A STATE HIGHWAY ALMOST CAUSED DRIVER TO RUN INTO THE DITCH, HEAVY RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120401August 16, 2018
ENGINE
AFTER IGNITION STARTED AND PLACED IN REVERSE THE CAR WOULD THEN SHUT OFF WHILE IN REVERES. IT WOULD ALSO SHUT OFF WHILE IN DRIVE. BUT ONLY WHILE FIRST TAKING OFF. EVERY TIME IT HAPPENED I WAS ON REGULAR ROADS AND IN PARKING LOTS. FUEL TANK FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120437August 16, 2018
ENGINE, VEHICLE SPEED CONTROL
I WAS TRAVELING ON THE SERVICE ROAD WHEN MY CAR SUDDENLY STALLED WITHOUT NOTICE. I WAS ALMOST HIT BY VEHICLES TRAVELING BEHIND ME. THE CAR STARTED UP RIGHT AWAY AND I WAS ABLE TO PARK SAFELY. THE CHECK ENGINE LIGHT IS NOW ON AND IT SHOWS A CODE FOR A BAD SOLENOID. THIS IS A PROMINENT PROBLEM WITH THIS CAR, I HAVE SEEN NUMEROUS PEOPLE COMPLAIN ON VARIOUS WEBSITES ABOUT THIS ISSUE. I JUST WANT TO KNOW WHY THIS CAR IS STILL OUT ON THE ROAD. IT IS UNSAFE. IT WILL KILL SOMEONE EVENTUALLY. I AM NOW SCARED TO DRIVE THIS VEHICLE AND WILL TRADE THIS VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120482August 16, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
PURCHASED VEHICLE IN FEBRUARY 2018. AS OF JULY 2018, MY AC COMPRESSOR HAS GONE OUT & THE SERVICE STABLITITRAK WARNING KEEPS COMING ON. THIS SHOULDN'T BE HAPPENING 6 MONTHS AFTER PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120487August 16, 2018
ENGINE
BOUGHT 2013 EQUINOX 6/14/18 WITH 50K MILES. ON 8/14/18 WHILE DRIVING HOME ON THE INTERSTATE THE CAR JUST SHUT DOWN (SCARY SITUATION WITH A BIG RIG BEARING DOWN ON YOU STILL HAVE NIGHTMARES ABOUT IT) . I WAS ABLE TO RESTART IT AND DROVE 12 MILES HOME AS IT SHUT DOWN 8 MORE TIMES. ON 8/15/18 DROVE THE CAR 1 BLOCK AWAY FROM HOME WHEN THE CHECK ENGINE LIGHT CAME ON. WENT TO MY MECHANIC AND IT READ P0011 INTAKE CAMSHAFT POSITION TIMING CODE. ON 8/16/18 WHEN MECHANIC CHANGED PART REALIZED THERE WAS NO OIL ON THE DIP STICK.NO OIL LIGHT CAME ON FOR NOT HAVING ANY OIL. CAR HAS 52K MILES ON IT AND THE OIL WAS CHANGED THE DAY I BOUGHT IT. WHERE DID ALL THE OIL GO IN LESS THEN 3K MILES. I AN NOW READING THAT THIS IS AN ISSUE AND WILL HAVE TO CARRY A CASE OF OIL TO CHECK EVERY WEEK NOW. IF GM KNOWS THIS IS AN ISSUE WHY HAVEN'T THEY DONE ANYTHING TO CORRECT THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120229August 16, 2018
VISIBILITY/WIPER
I WAS ON MY WAY TO WORK. IT STARTED TO RAIN, SO I TURNED ON THE WIPERS, AND THEY SWIPED A FEW TIMES AND STUCK IN THE UPWARD LEFT POSITION AND STOPPED. I WAS ON A STATE HIGHWAY, AT THE TIME, AND FOUND IT EXTREMELY DIFFICULT TO SEE TO DRIVE. THE WIPERS HAVE NOT WORKED SINCE THAT DAY. UPON CHECKING ONLINE, I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM AND HAPPENS TO OTHERS EXACTLY THE SAME WAY IT HAPPENED WITH MY WIPERS. THERE WAS A RECALL ON THE CANADIAN MODEL FOR 2013, BUT HAVE NOT FOUND ONE FOR 2010 AND THERE NEEDS TO BE A RECALL ON ALL OF THE WIPERS FOR THIS MODEL. THE ARMS ON THE TRANSMISSION COME APART AND STOPS THE WIPERS FROM WORKING. NO WARNING......THEY JUST STOP. THIS IS A SAFETY HAZARD. AND TO ADD TO THE PROBLEM...... TO REPAIR IT, THE MORE APPROPRIATE OPTION IS TO REPLACE THE TRANSMISSION/MOTOR ASSEMBLY AND THAT PART IS EXTREMELY EXPENSIVE, AROUND $300. THIS SHOULD BE A RECALL BY CHEVY, AS IT IS A SAFETY HAZARD AND CAN CAUSE TERRIBLE ACCIDENTS IN THE BLINDING RAIN. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120048August 15, 2018
UNKNOWN OR OTHER
A/C VENTS HAVE BEEN SPEWING SHINY WHITE FLAKES THROUGHOUT THE VEHICLE FOR ABOUT 2 1/2 YEARS WHICH THE DEALER DID NOT INVESTIGATE TO FIND THE THEIR SOURCE NOR DID THEY REPAIR THE VEHICLE WHILE IT WAS UNDER WARRANTY SAYING THE FLAKES WERE DUST OR POLLEN. I HAD SAMPLES OF THE FLAKES ANALYZED BY ANALYTICS CORP. OF ASHLAND, VA AND THE TESTS SHOWED A PLETHORA OF ELEMENTS TO INCLUDE ONES THAT ARE CONSIDERED TOXIC. I PUT A CLAIM IN WITH GENERAL MOTORS AND THEY SAID THEY WOULD HAVE THE DEALER REPLACE THE EVAPORATOR CORE ID I SIGN A RELEASE/NON DISCLOSURE AGREEMENT GIVING UP ALL FUTURE RIGHTS AND CLAIMS. HOWEVER, I DON'T IF THE EVAPORATOR CORE IS THE SOURCE OF THESE TOXIC METALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120169August 15, 2018
STRUCTURE:BODY
MICE GET IN DASH AREA AND USE THE INSULATION TO BUILD NEST ON TOP OF THE CABIN AIR FILTER. IF THE MOUSE CHEWS THROUGH THE PAPER FILTER AND RUNS UP MY PANTS LEG, THERE WILL BE A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119608August 13, 2018
POWER TRAIN
DRIVTNG 45 MILE HR SHOUDER MADE NOISE STOPPED AT TRAFFIC WOULD NOT MOVE CALLED AAA CARS WERE DRIVING AROUND ME RAMP TRUCK TOWED CAR TO BEST TRANSMISSION SHOP CALL GM SAID NO WARRANTY ONLY HAS 75,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119643August 13, 2018
ENGINE
MY VEHICLE HAS BEEN BURNING OIL AT AN ALARMING RATE - I HAVE TO ADD A QUART OF OIL EVERY FEW HUNDRED MILES, ON TOP OF BEING DILIGENT ABOUT CHANGING MY OIL EVERY 3,000 MILES (FULLY SYNTHETIC TOO). WHEN I DO NOT ADD A QUART OF OIL EVERY 10 DAYS OR SO, MY CAR STALLS WHILE IDLING, KNOCKS, AND/OR RIDES "ROUGH". I'VE ALSO NOTICED THE ENGINE IDLES LOWER THAN NORMAL. IF I PRESS ON THE GAS LIGHTLY, THE CAR WILL STALL. IF I PRESS ON THE GAS WITH MORE PRESSURE, THE CAR WILL SHIFT INTO 2ND GEAR EARLIER THAN NORMAL AND ROUGHLY (IF THAT MAKES SENSE). I'VE HAD THE CAR INTO THE MECHANIC 4 TIMES FOR SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119703August 13, 2018
ENGINE
THIS VEHICLE (79,000 MILES) BEGAN STALLING AS WE APPROACH IDLE AND REQUIRES IT TO BE PUT INTO NEUTRAL AND RESTARTED - THIS IS A SERIOUS SAFETY ISSUE. IT IS INTERMITTENT AND THERE IS NO ENGINE LIGHTS ON OR CODES WHEN CHECKED. IT HAS HAPPENED IN TOWN, IN THE COUNTRY ON A HIGHWAY, AND IN OUR DRIVEWAY. IT HAS HAD MULTIPLE FUEL TYPES/BRANDS IN IT SINCE THIS STARTED WITH NO RESOLUTION. AS I DID RESEARCH THIS ISSUE ONLINE, IT SEEMS WAY TO COMMON AND NOW I WORRY THAT OUR ONLY RELIABLE VEHICLE IS NOT SOMETHING WE CAN COUNT ON ANY LONGER. PLEASE CONSIDER AN INVESTIGATION WITH A RECALL TO MAKE CHEVROLET FIX THE COMMON ISSUE SPANNING OVER SEVERAL YEARS OF THE SAME ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119307August 11, 2018
UNKNOWN OR OTHER
FOR THE PAST 12 MONTHS STARTING IN JULY 2017, I'VE HAD TO BRING IT BACK 5 TIMES (LAST WEEK WAS #5) TO THE DEALER DUE TO FLOODING INSIDE THE FRONT PASSENGER SIDE. TWICE I WAS TOLD IT WAS THE BODY JOINT SEAL (BULLETIN PI1090A), TWICE I WAS TOLD MY SUNROOF DRAINS WERE CLOGGED AND ONCE WAS BECAUSE THE MECHANIC DIDN'T ALIGN MY SUNROOF BACK CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118880August 10, 2018
ENGINE
ENGINE STALLS WHILE DRIVING. SPECIFICALLY, THE CAR WOULD OCCASIONALLY STARTS UP IN "STALL MODE", THAT ITS RPM WOULD BE LOWER THAN NORMAL (~500RPM VS ~1000 NORMALLY); IN SUCH STALL MODE, THE ENGINE AND ENTIRE CAR WOULD SHAKE SIGNIFICANTLY ON IDLE/STOPPED-WITH-BRAKE, AND WOULD 100% STALL BY LETTING GO OF BRAKE PEDAL WITHOUT STEPPING ON GAS PEDAL; IF GAS PEDAL IS STEPPED ON BUT NOT ENOUGH, ENGINE WOULD STALL, OTHERWISE, IF GAS PEDAL IS STEPPED ON HARD ENOUGH, THE CAR CAN CHANGE FROM 1ST GEAR INTO 2ND IN A VERY ROUGH MANNER, YOU CAN FEEL IT PHYSICALLY SITTING IN THE CAR, THEN THE CAR WOULD PERFORM NORMALLY AS LONG AS CAR STAY ABOVE 2ND GEAR WITH ENOUGH RPM. CAR STALLED IN THE MIDDLE OF BUSY INTERSECTION / CROSSROAD LEFT TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118767August 9, 2018
ENGINE, POWER TRAIN
82K MILES ON THE VEHICLE AND AM HAVING TO PUT 2-3 QUARTS OF OIL IN CAR BETWEEN OIL CHANGES. CHECK ENGINE LIGHT IS COMING ON EVERY FEW HUNDRED MILES NOW AND THE OIL DIPSTICK IS DRY. I FILL UP WITH APPROXIMATELY 2 QUARTS AND THE ENGINE IS FINE UNTIL ANOTHER 200-300 MILES WHEN THE CHECK ENGINE LIGHT COMES ON AGAIN AND THE DIPSTICK IS DRY AGAIN. HAD THIS ISSUE LAST YEAR IN MAY IN TX AND THE TECHNICIAN STATED THAT THE GASKET WAS BAD AND THEY REPLACED THAT. CAR RAN FINE FOR ALMOST A YEAR AND NOW I CAN NOT GO OVER 1000 MILES WITHOUT PUTTING IN QUARTS OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118779August 9, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT NOTICED AN ABNORMAL ODOR WHEN THE AIR CONDITIONER WAS OPERATED. THE CONTACT WAS CONCERNED THAT IT COULD BE A CHEMICAL ODOR. THE VEHICLE WAS TAKEN TO CAVALLARO-NEUBAUER CHEVROLET (3740 NY-104, WILLIAMSON, NY 14589, (315) 791-4206) WHERE IT WAS DIAGNOSED THAT THE COOLING ELEMENT WAS BEING BURNED OFF AND THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT CONSUMER STATED HE SPOKE WITHA SUPERVISOR AT GM SHELIA AUG 29TH, 2018 1-866-790-5600 EXT 5921743. AFTER SHE WAS SUPPOSED TO CALL ME THE WEEK BEFORE, SAID SHE HAS SO MANY THINGS TO LOOK AT, THAT'S WHY SHE TOOK SO LONG GETTING BACK TO CONSUMER. ALSO, SAID SHE WOULD TRY TO FIX THE PROBLEM FOR SURE AND GET BACK TO CONSUMER ON AUG 31ST,2018, NEVER CALLED. ALSO TALKED TO DEALERSHIP AND WAS TOLD TO RIDE IT OUT THROUGH THE WINTER, IT WILL BE DEALT WITH NEXT SUMMER. AT THIS POINT NEVER BUY A CHEVY AGAIN. STILL SMELLS BAD UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118644August 8, 2018
AIR BAGS
TAKATA INFLATORS PASSENGER AIR BAG SERVICE LIGHT IS ON. THIS HAS BEEN DINGING EVERY MILE TO ALERT US SINCE JULY 18, 2018. IT STARTED ON1-40 NEAR GATLINGBURG, TN. WE LISTENED TO THE DING DING DING ALL THE WAY HOME TO FRANKLIN, OH - OVER 6 STRAIGHT HOURS AND ARE STILL LISTENING TO THE DING DING DING EVERYTIME WE DRIVE THIS EQUINOX. TOOK IT IN FOR SERVICE AND FOUND OUT THERE WAS A RECALL FOR THIS MODEL AND YEAR BUT WE DID NOT RECEIVE A RECALL NOTICE. WARRANTY EXPIRED BY A FEW WEEKS. THIS IS COSTING US OVER $800 TO HAVE IT REPLACED. WE FEEL THIS IS A SAFETY MANUFACTURING DEFECT THAT WE HAVE NO CONTROL OVER. WE'VE BEEN DRIVING IT SINCE THE ALERT STARTED JULY 18TH, 2018. TOOK US TWO WEEKS TO GET INTO THE DEALERSHIP AND NOW WE'RE WAITING FOR THE PART TO COME IN. WE ARE DRIVING A VEHICLE THAT COULD POSSIBLE BE DANGEROUS. CONTACTED CHEVY CUSTOMER SERVICE AND WERE TOLD THEY COULD NOT HELP US AND CHEVROLET WOULD NOT BE PAYING TO HAVE THE AIRBAG REPLACED BECAUSE OUR VIN # WAS NOT ON THE RECALL. NO PROBLEM WITH OUR DEALERSHIP - STILL WAITING ON THE PART. PLEASE LET US KNOW WHAT'S GOING ON WITH THE RECALL AND WHY WE WERE NOT NOTIFIED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118285August 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
"TAKATA RECALL" STABILITY TRACTION CONTROL INDICATOR LIGHTS. NO WARNING FOR BRAKE PROBLEM. THE BRAKES LOCKED UP AND WOULDN'T STOP OR SLOW THE CAR BEFORE ENTERING A CURVE ON A MAJOR HIGHWAY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11118328August 7, 2018
SERVICE BRAKES
BRAKES LOCKING IN THE 20-35 MPH RANGE. LOCKS WHILE SLOWING DOWN AND VAN SMELLS VEHICLE GETTING HOT. HAVE TAKEN TO A FIRESTONE AND CHEVY DEALER AND COMPLETED ALL SUGGESTED REPAIRS, ALTHOUGH NO ONE WAS ABLE TO GIVE ME A DEFINITIVE REASON TO THE BRAKES LOCKING. REPAIRS DID NOT FIX BRAKE LOCKING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118344August 7, 2018
VISIBILITY/WIPER
I WAS DRIVING IN A HEAVY RAINSTORM WHEN MY WIPERS STOPPED WORKING ABRUPTLY. I WAS DRIVING DOWN A STEEP WINDING MOUNTAIN ROAD WHEN THIS OCCURRED. I COULD HEAR THE WIPER MOTOR STILL RUNNING SO I KNEW IT WAS NOT A BAD FUSE. MY HUSBAND CHECKED WHEN I GOT HOME AND HE SAID IT LOOKED AS IF THE WIPER HAD COME OFF OF THE MECHANISM IT WAS SUPPOSED TO BE ATTACHED TO. I AM TAKING IT TO MY MECHANIC TOMORROW, AS I SEE THERE IS NO RECALL FOR THIS ISSUE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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