Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11130670September 21, 2018
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT TOOK THE VEHICLE TO A LOCAL TIRE SHOP FOR NEW TIRES AND WAS INFORMED THAT THE FRAME UNDER THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO JOHN JONES CHEVROLET BUICK CADILLAC OF SALEM (1450 IN-60, SALEM, IN 47167, (812) 883-3081) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130696September 21, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE FUEL LINE FAILED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. IMMEDIATELY AFTER, AN EXCESSIVE AMOUNT OF FUEL SPILLED ONTO THE GROUND FROM THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. GENERAL MOTORS ROADSIDE ASSISTANCE WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130414September 20, 2018
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING VARIOUS SPEEDS AND WHEN THE BRAKE PEDAL WAS CONSTANTLY APPLIED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445, 585-662-2800) MORE THAN TWICE FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A TECHNICIAN WOULD BE SENT FOR FURTHER TESTING; HOWEVER, THE CONTACT HAD NOT RECEIVED A FOLLOW- UP RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT UPDATED 11/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130405September 20, 2018
VISIBILITY/WIPER
I WAS DRIVING DOWN I75 WHEN IT STARTED RAINING THEN POURING,I TURNED ON MY WIPERS AND THEY WORKED FINE FOR A COUPLE MINUTES. THEN STOPPED WORKING ,I COULD STILL HEAR THE MOTER WORKING ,BUT NO MOVEMENT FROM HE WIPERBLADES.TTRAFFIC WAS HEAVY AND I COULD NOT SEE ,I TURNED ON MY FLASHERS AND LUCKILY WAS ABLE TO GET TO THE SIDE OF THE ROAD THEN I WAITED TILL THE RAIN STOPPED TO DRIVE HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130429September 20, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE THE CONTACT WAS DRIVING IN THE RAIN, THE WINDSHIELD WIPERS INDEPENDENTLY STOPPED FUNCTIONING. THE FAILURE PREVENTED THE CONTACT FROM VIEWING THE ROAD CLEARLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED UNTIL THE RAIN STOPPED BEFORE RESUMING DRIVING. THE VEHICLE WAS TAKEN TO DAVID MAUS CHEVROLET (972 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 641-4198) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 86,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130489September 20, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN A RAIN STORM CAUSING VISIBILITY TO BE REDUCED. RESEARCH AVAILABLE SHOWS THIS HAS BEEN A COMMON PROBLEM WITH THIS AND OTHER MODELS OF THE EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130323September 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
PURCHASED EQUINOX AT THE END OF JUNE WITH 85,557 MILES. FREQUENTLY CHECKED THE "OIL LIFE" PERCENTAGE. AT 25%, THE CAR STARTED MAKING AN AWFUL NOISE. AT FIRST IT WAS MAINLY WHEN I TURNED TO THE LEFT. IT ALSO MADE THE NOISE WHEN I ACCELERATED AND THEN GRADUALLY IT WAS NOISY NO MATTER WHICH DIRECTION I TURNED. THE CAR WOULD LURCH WHEN IDLING AT A STOP LIGHT, EVEN WITH MY FOOT BARELY ON THE BRAKE. IT WAS EXTREMELY TERRIFYING. HAVE THIS CAR FOR LESS 3 MONTHS AND THIS IS HAPPENING??? TOOK TO MONRO FOR AN OIL CHANGE EVEN THOUGH THE OIL LIFE WAS ONLY AT 25%. MECHANIC WAS HESITANT TO DO THE OIL CHANGE UNLESS IT WAS 10% OR LESS. I INSISTED HE CHANGE IT ANYWAY, WITH SYNTHETIC PLEASE, DUE TO THE NOISE IT WAS MAKING AND HOW IT WAS ACTING. I WALKED AWAY TO DO KILL TIME WHEN I RECV'D A CALL FROM HIM INFORMING ME THAT HE WOULD NOT DO AN OIL CHANGE. HE WENT ON TO EXPLAIN THAT THE NOISE IT WAS MAKING WAS FROM SOMETHING KNOCKING (PISTONS, ROD) AND IF HE WERE TO DO AN OIL CHANGE, HE WOULD BE RESPONSIBLE FOR THE ENGINE SHOULD IT "BLOW". HE WENT ON TO INFORM ME THAT THE ENGINE IS GOING TO BE NEEDED TO REPLACED, IT COULD "BLOW" IN 3 HOURS OR IN 3 MONTHS. IN TEARS, I ASKED HOW MUCH THAT WOULD (GUESSTIMATE) COST AND HE TOLD ME EASILY $5,000, HALF OF WHAT I PAID FOR THE [XXX] CAR. HIS LAST COMMENT TO ME WAS, "I WOULD SUGGEST YOU DRIVE RIGHT UP TO AUTOZONE AND PURCHASE 4 QUARTS OF OIL BECAUSE YOU HAVE NO OIL"!! REALLLY? MY OIL LIGHT DID NOT COME ON, MY PERCENTAGE WAS 25%.... AND I'M GOING TO HAVE TO HAVE WORK DONE TO IT THAT I SIMPLY CANNOT AFFORD. I HAVE SINCE DISCOVERED THERE IS A CLASS ACTION LAW SUIT INCLUDING 2010-2017 EQUINOXES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129924September 17, 2018
ENGINE
AT CERTAIN TIMES THERE IS A SLIGHT SURGE. IT OCCURS MOST OFTEN AFTER THE VEHICLE HAS BEEN IN A STOPPED MODE. WHEN THE FOOT IS REMOVED FROM THE BRAKE, BUT BEFORE THE ACCELATOR PEDAL IS TOUCHED, THERE IS A SLIGHT SURGE WHICH IS NOT NORMAL OR SAFE. OCCASIONALLY, IT ALSO OCCURS WHILE THE VEHICLE IS IN THE HIGHEST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129925September 17, 2018
AIR BAGS
THE CHECK AIR BAG LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129936September 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOW BATTERY INDICATOR ILLUMINATED, AND THE VEHICLE STALLED AND FAILED TO START. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT OUT OF PARK. ROADSIDE SERVICE CHANGED THE BATTERY AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT CALLED THE LOCAL DEALER (BOB STEELE CHEVROLET, 2800 FLORIDA 520, COCOA, FL 32926, (321) 355-3489) AND WAS INFORMED THAT THEY WOULD CALL HIM BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129674September 15, 2018
AIR BAGS
VEHICLE WAS INVOLVED IN A CRASH WHERE ANOTHER CAR HIT ME IN THE PASSENGER SIDE UP FRONT IN A HARD CRASH.THE ENTIRE FRONT END AND RIGHT SIDE OF THE VEHICLE WAS DAMAGED FRAME RAILS WERE BENT AND AC COMPONENTS WAS IN THE MOTOR.AIR BAGS DID NOT DEPLOY INSURANCE TOTALED THE VEHICLE 17,200 OF DAMAGES
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11129457September 14, 2018
STEERING
2009 CHEVY EQUINOX AWD HAS STEERING PROBLEM. WHEN TURNING LEFT OR RIGHT AT NORMAL SPEEDS FOR TURNS, THE POWER STEERING SEEMS TO LOSE POWER AND VERY HARD TO TURN AS IT SEEMS THE POWER STEERING ENDS. IT RECOVERS BUT INTERMITTENTLY. DOES NOT HAPPEN ON ALL TURNS BUT USUALLY HAPPENS MANY TIMES IN A DAY. HAPPENS DURING COOL OR WARM DAYS AND ALL KINDS OF OTHER WEATHER SITUATIONS. I HAVE READ THAT OTHER GM VEHICLES ARE BEING RECALLED DUE TO THIS TYPE OF PROBLEM. SEEMS TO BE A VOLTAGE DROP AND THEIR FIX IS A SOFTWARE UPDATE. THIS ISSUE IS BEING EXPERIENCED BY MANY CHEVY EQUINOX OWNERS. THE TURNS GET HARD AND THEN SEEMS TO RECOVER WHEN ACCELERATING INTO THE TURN. THIS HAS TO BE A VOLTAGE DROP ISSUE OR SIMILAR. THIS CAN CAUSE.AN ACCIDENT IF IT OCCURS AT THE WRONG TIME. PLEASE.HELP GET A RECALL.ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129255September 13, 2018
ENGINE
VEHICLE SHUT OFF AND INSTANTLY STARTED AGAIN SIMULTANEOUSLY WHILE VEHICLE WAS STOPPED AT A DRIVE THROUGH AT A RESTAURANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129294September 13, 2018
VISIBILITY/WIPER
WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH IN A HEAVY RAINSTORM MY WINDSHIELD WHIPERS JUST STOPPED WORKING. THEY STOPPED IN THE UPRIGHT POSITION. THIS IS VERY DANGEROUS AND LUCKLY I WAS ABLE TO PULL OVER BUT COULD NOT SEE OUT THE FRONT WINDOW BECAUSE THE RAIN WAS SO HARD. LOOKED IT UP AND FOUND THIS IS A COMMON THING AND HAS EVEN BEEN RECALLED IN OTHER PLACES. WITH 2 KIDS UNDER THE AGE OF 3 IN THE CAR WITH ME THIS WAS REALLY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129301September 13, 2018
AIR BAGS
THE PASSENGER SEAT AIRBAG SENSOR LIGHT GOES ON EVERY FEW SECONDS. IT DOES NOT MATTER IF ANYONE IS IN THE SEAT OR IT IS EMPTY. IT JUST STARTED OUT OF THE BLUE AND I AM READING THAT OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS ONLY HAPPENS WHEN THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129118September 12, 2018
VISIBILITY/WIPER
15789:WINDSHIELD WIPER MOTOR FAILURE. MY WINDSHIELD WIPERS STOPPED WORKING IN TRACK WHILE IT WAS RAINING. IT STOPPED IN THE UP POSITION ON HIGH AND I COULD NOT DRIVE OR MOVE BECAUSE I COULD NOT SEE. TURNED THE IGNITION OFF AND ON AND REPLACED A FUSE AND THE WIPERS STILL DO NOT WORK. THIS HAPPENED AFTER I PICKED MY KIDS UP FROM SCHOOL IN RUSH HOUR TRAFFIC. AFTER RESEARCHING I SEE THAT THIS HAS HAPPENED TO LOTS OF PEOPLE. I CALLED THE CHEVY HOTLINE FOR BULLETIN #15789 AND WAS INFORMED THAT EVEN THOUGH THIS RECALL IS RELATING TO THE SAME ISSUE I AM HAVING MY CAR WAS NOT INCLUDED IN THE RECALL. THIS AFTER I JUST SPENT OVER 850 IN MAINTENANCE ON A CAR THAT IS ONLY 4 YEARS OLD AND JUST OVER 50K MILES. IF ITS THE SAME ISSUE ITS AN ISSUE AND MY VEHICLE NEEDS TO BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129129September 12, 2018
ENGINE, POWER TRAIN
I REPLACED THE TIMING CHAIN IN JUNE AT MY MECHANIC...I DID NOT GO TO A DEALER BECAUSE I COULD NOT AFFORD THE $2000 THEY WERE ASKING TO FIX IT. IT IS NOW THE BEGINNING OF SEPTEMBER AND I AM REPLACING THE TIMING CHAIN AGAIN. WHY AM I READING THIS WEBSITE AND SEEING THOUSANDS OF COMPLAINTS REGARDING THE EQUINOX TIMING CHAIN AND NOTHING HAS BEEN DONE BY GM. THEY SHOULD RECEIVE CONSEQUENCES FOR A FAULTY PRODUCT. I CALLED THEM TO ASK WHY THERE WAS NOT A RECALL WHEN THOUSANDS OF PEOPLE ARE COMPLAINING OF THE SAME ISSUE. THEY WERE VERY RUDE AND WOULD NOT OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128609September 11, 2018
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE VEHICLE IS RUNNING OR WHILE IN ANY OTHER POSITION. THERE WAS A RECALL ON OTHER MODELS FOR THIS EXACT SAME ISSUE, BUT NO RECALL WAS MADE FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128763September 11, 2018
ENGINE
ON 9/11/18 I WAS DRIVING THRU AN INTERSECTION AND AND VAN PULLED IN FRONT OF ME CASUING ME TO BRAKE AND MY CAR SHUT OFF. STEERING WHEEL LOCKED SO I COULDN'T PULL OFF THE ROAD. IT TOOK 2 TRIES TO RE-START MY CAR AND WHEN I PUT IT IN DRIVE AND PRESSED ON THE GAS IT STARTED SPUTTERING. THIS IS NOT THE FIRST TIME THE CAR HAS SHUT OFF AS I WAS DRIVING. PREVIOUSLY WHEN I TOOK IT TO THE DEALER THAT SAID THAT NO CODES SHOWED UP SO THERE WAS NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128514September 10, 2018
FUEL/PROPULSION SYSTEM
MY CAR HAS A ROUGH IDLE/FEELS LIKE IT'S GOING TO STALL WHEN IT'S IDLING. AFTER GETTING A LOW-ENGINE POWER INDICATOR LIGHT, I TOOK IT TO MY DEALER, WHO DIAGNOSED THE REAR HIGH-PRESSURE FUEL PUMP AS A RESULT OF THE CODE DURING DIAGNOSTICS. AT A COST OF MORE THAN $1,300, THE FUEL PUMP WAS REPLACED, AND AS I WAS DRIVING HOME FROM THE DEALERSHIP, THE PROBLEM PERSISTED AND I CALLED THE DEALER RIGHT THEN. I WAS TOLD TO LET THE CAR RESET AND DO HIGHWAY DRIVING. AFTER FIVE DAYS AND A 12-HOUR HIGHWAY ROUND TRIP, I STILL HAD THE PROBLEM AND CALLED THE DEALER BACK. THEY HAD MY CAR THREE DAYS AND NOW SAY THIS IS A TIMING CHAIN ISSUE, BUT THEY ALSO SAY THAT SOME OF MY MODELS ARE HAVING HIGH OIL CONSUMPTION, LEADING TO THE TIMING CHAIN ISSUE; THEREFORE, THEY'RE TRACKING MY OIL CONSUMPTION FOR 2,000 MILES. STILL, MY QUESTION IS WHY REPLACE THE HIGH-PRESSURE FUEL PUMP SINCE THAT DIDN'T FIX THE PROBLEM? MY YEAR, MAKE, AND MODEL--BUT NOT VIN--IS CURRENTLY UNDER RECALL FOR FAILING HIGH-PRESSURE FUEL PUMPS, BUT MY DEALER WON'T BUDGE AND INCLUDE IT IN THE RECALL. THE RECALL IS: #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016). I ALSO CONTACTED GM'S HELP LINE, AND THEY INVESTIGATED AND DID NOTHING. I CAN PROVIDE MORE INFORMATION IF NECESSARY, BUT I'M REQUESTING THAT THE RECALL BE EXPANDED TO INCLUDE MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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