Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11118346August 7, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY WAS PREVIOUSLY REPAIRED AT POAGE CHEVROLET (851 W PEARCE BLVD, WENTZVILLE, MO 63385, (636) 327-6268); HOWEVER, THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER ALSO CONFIRMED THAT THERE WAS NO RECALL AND NO WARRANTY TO COVER THE REPAIRS. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 81,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115869August 6, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
GOING DOWN THE ROAD THE AC STARTED BLOWING HOT AIR SO WE HAVE NO AIR IN THIS SUV NOT FAIR AND IT STARTED TO JERK LIKE IT WAS LOSING POWER SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115871August 6, 2018
ENGINE, POWER TRAIN
I PURCHASED A 2013 CHEVY EQUINOX ON 5/2/16. ON 1/1/18 WITH 84,000 MILES, I WAS ON THE HIGHWAY WITH MY 4 CHILDREN AND THE STABILITY TRACK, REDUCED POWER WARNING FLASHED, ENGINE MALFUNCTION WARNING, AND THEN A MESSAGE TO STOP THE ENGINE. I PULLED TO THE SIDE OF THE HIGHWAY IN 0 DEGREE WEATHER WITH MY AND STOPPED THE ENGINE. AFTER WAITING OVER 2 HRS I WAS TOWED HOME. ON 1/2/18 CHEVY'S CORPORATE OFFICE ADVISED TOWING TO CHEVY DEALER. I TOOK ALL OF MY SERVICE RECORDS AS REQUESTED. 2 DAYS LATER I WAS TOLD THE MAIN SEAL FAILED AND WAS NOT UNDER WARRANTY AND CHEVY HAD REFUSED ANY REPAIR COST ASSISTANCE SO $1500 WAS THE QUOTE LATER THAT DAY THEY QUOTED ME $2000. I PURCHASED THE CHEVY 18 MONTHS PRIOR AND OWE WAY TOO MUCH MONEY. AFTER GOING BACK AND FORTH WITH JEFF SCHMITT CHEVY IN BEAVERCREEK, OH AND CHEVY'S CORPORATE OFFICE, EACH BLAMING THE OTHER FOR REFUSING REPAIR ASSISTANCE AND NOT HONORING THE WARRANTY. I HAD THE VEHICLE TOWED BACK HOME AND WAS BILLED $130.00+ FOR A DIAGNOSTIC. THE DEALER ACTED ANNOYED BY MY REQUEST TO HAVE THE RESULTS OF THE DIAGNOSTICS IN WRITING ON THE BILL. I WAS ALSO RACKING UP A RENTAL CAR TAB. THE NEXT DAY I CALLED OTHER DEALERS WHO QUOTED $1300 BUT THE SEAL WAS ON BACKORDER. I LOCATED A DEALER 2 HOURS AWAY WHO HAD THE PART IN STOCK AND QUOTED $1300 BASED ON THE DIAGNOSTIC. I HAD THE CAR TOWED 2 HOURS AWAY $ TO FIND OUT THE INTAKE MANIFOLD HAD FAILED CAUSING THE SEAL TO FAIL AND COST $2200. [XXX] DIAGNOSTIC? THIS CHEVY BURNS OIL LIKE CRAZY. 1000 MILES AFTER AN OIL CHANGE AND THE DIPSTICK IS DRY, BUT NO OIL LEAKS.? NOW THE LIFTGATE HAS GONE ROGUE. IT OPENS AND THEN CLOSES VERY FORCEFULLY (VIOLENTLY), IMMEDIATLY AFTER OPENING INJURING ME. I FIND IT EXTREMELY HAZARDOUS AND HAVE BANNED MY CHILDREN FROM OPERATING THE LIFTGATE FOR FEAR THAT IT MAY CRUSH ONE OF THEM. GENERATIONS OF MY FAMILY HAVE BEEN VERY LOYAL TO CHEVY. CHEVY, WHERE DOES YOUR LOYALTY LIE? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118122August 6, 2018
ENGINE
WHILE DRIVING THE CAR ON ICY ROAD CONDITIONS THE ENGINE SEIZED AND THE CAR CAME TO AN ABRUPT HALT. WE WERE UNABLE TO MOVE THE CAR AND IT NEEDED TO BE TOWED. MY YOUNG DAUGHTER WAS DRIVING AND WAS QUITE UNPREPARED FOR THIS. THIS ENGINE SEIZING IS APPARENTLY A COMMON PROBLEM WITH THIS YEAR EQUINOX WHEN TEMPERATURES DROP BELOW FREEZING. SOMETHING HAPPENS IN THE OIL PAN OR GASKET WHICH CAUSES IT TO EXPLODE (FOR LACK OF A BETTER WORD) AND ALL OF THE OIL SPEWS FROM THE ENGINE. HAD SHE BEEN IN A BUSIER INTERSECTION OR SHARPER CURVE, WE COULD HAVE EXPERIENCED A MUCH DIFFERENT OUTCOME. AS BRAKES AND STEERING WOULD NOT HAVE BEEN FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118127August 6, 2018
AIR BAGS
AIR BAG LIGHT ON DASHBOARD IS ON (NOT FLASHING). SERVICE AIRBAG MESSAGE ON MESSAGE DISPLAY. NOT CAUSED BY ACCIDENT. NO AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118185August 6, 2018
ENGINE
RECALL I WOULD START MY CAR AFTER DRIVING IT MY CAR WILL SHUT OFF ON ITS OWN WILL DO THIS SEVRALL TIME THUR OUT THE DAY . BEEN TAKING IT TO GET IT CHECK THEY SAY IT MIGHT BE THE OIL CHANGE BUT HAD A OIL CHANGE AND ALWAY PUT THE EXPENSIVE ONE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118191August 6, 2018
ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE IS BURNING OIL OUT BEFORE THE GIVEN MILEAGE CAUSING THE ENGINE LIGHT TO COME ON LOUD KNOCKING IN THE ENGINE SMOKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115802August 5, 2018
ENGINE
MY CAR HAS BEGUN STALLING AT RED LIGHTS AND GENERALLY WHENEVER I NEED TO STOP, I DON'T GET ANY WARNING LIGHTS CHECK ENGINE LIGHT HAS NEVER GONE ON AND IT STARTS BACK UP BUT THIS IS EXTREMELY FRUSTRATING AND I'M AFRAID TO DRIVE MY CAR FOR FEAR THAT I'M GOING TO BE STRANDED. I HAVE DONE ALL MY OIL CHANGES ON TIME AND TAKE GOOD CARE OF MY VEHICLE VERY SAD THAT A 4 YEAR OLD VEHICLE HAS THIS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115321August 2, 2018
ENGINE, POWER TRAIN
1. TRANSMISSION WENT OUT. 2. ENGINE CONSUMES ALL OIL WITHIN 3,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115326August 2, 2018
ENGINE, POWER TRAIN
VEHICLE HAS BEEN METICULOUSLY MAINTAINED. ENGINE STARTED TO STALL WHILE DRIVING, THEN WOULD NOT START. WARNING LIGHTS DID NOT APPEAR UNTIL AFTER THE VEHICLE WOULD NOT START. SAID ENGINE UNDERPOWERED. HAD IT TOWED TO MECHANIC, WHO FOUND THERE WAS NO OIL IN THE ENGINE, EVEN THOUGH NO LIGHTS CAME ON AND WE CHECKED THE OIL 3 DAYS EARLIER. HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID THE ENGINE NEEDED TO BE REPLACED, BUT REPAIRS SHOULD BE COVERED UNDER A SPECIAL COVERAGE WARRANTY ISSUED BY GM. GM DENIED COVERAGE WITH NO EXPLANATION SENT TO ME. I CALLED CUSTOMER SERVICE TO FILE AN APPEAL, AND WAS GIVEN A FILE NUMBER AND TOLD SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. DESPITE ALMOST DAILY FOLLOW UP CALLS BY ME FOR A MONTH NO ONE HAS CALLED ME BACK. EACH TIME I AM TOLD IT THE CASE IS BEING HANDLED BY A SENIOR ADVISOR AND THAT THE OPERATOR WAS NOT ABLE TO CONTACT THEM AND THEY WOULD CALL ME BACK. I ASKED FOR THE CASE TO BE ESCALATED TO A SUPERVISOR, AND AFTER 4 TIMES WAS TOLD IT HAD BEEN, BUT WHEN I CALLED BACK TO SEE WHY NO ONE HAD CALLED ME BACK WAS TOLD THAT THE SENIOR ADVISOR WAS STILL ASSIGNED TO THE CASE. THIS IS A VERY SERIOUS SAFETY ISSUE, WITH THE ENGINE STALLING WHILE STILL IN MOTION, WITH NO WARNING, AND IS CAUSED BY A KNOWN MANUFACTURER'S DEFECT AND SHOULD BE PART OF A RECALL, NOT "SPECIAL COVERAGE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115365August 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115444August 2, 2018
VISIBILITY/WIPER
DRIVING HOME FROM WORK, IN HEAVY RAIN AND THE WIPERS STOPPED WORKING. STOPPED IN THE UP POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115066August 1, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION DURING INCLEMENT WEATHER. THE DEALER (OPEN ROAD CHEVROLET, 2675 US-22, UNION, NJ 07083, (908) 686-2800) DIAGNOSED THAT THE WIPER TRANSMISSION FAILED TO FUNCTION. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *TT CONSUMER STATED THIS WIPER TRANSMISSION IS UNDER RECALL IN CANADA, WHERE MY VEHICLE WAS MANUFACTURED. UPDATED 10/17/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115200August 1, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC ON JULY 24, 2018 FOR THE SAME FAILURE. THE VEHICLE WAS CURRENTLY AT THE SAME INDEPENDENT MECHANIC AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114700July 31, 2018
STRUCTURE:BODY
THE PAINT ON MY VEHICLE BUBBLED UP AND PEEL OFF. THE PAINT CONTINUE TO CHIP AWAY AND RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114929July 31, 2018
ENGINE
MY TIMING CHAIN WAS MAKING NOISE. SINCE OTHER MODELS OF THE EQUINOX HAVE A BULLETIN THAT COVERS THAT REPAIR I DROVE IT INTO THE DEALERSHIP. ON THE WAY THERE MY ENGINE EXPLODED WHILE DRIVING UP A HILL AT 40MPH, CRACKING THE ENGINE BLOCK AND EXHAUST MANIFOLD. ENGINE NEEDS REPLACEMENT. GM WILL NOT COVER THE REPAIR. ISSUE WAS REPORTED TO GM. IT IS AT THE DEALERSHIP FOR REPAIR, WORKING OFF AN ESTIMATE. I WILL ADD THE FINAL INVOICE LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114930July 31, 2018
VISIBILITY/WIPER
IN A HEAVY RAINSTORM, DRIVING ON THE HIGHWAY, I TURNED MY WINDSHIELD WIPER SPEED TO MAX. THE WIPER'S STOPPED WORKING. I LOST COMPLETE VISIBILITY. I COULD HEAR THE MOTOR FOR THE WIPERS MOVING BUT NOTHING WORKED. IN AN INCREDIBLE PANIC, I TRIED TO TURN THEM ON/OFF, TO NO AVAIL. THIS INCREDIBLY DANGEROUS SITUATION WAS HANDLED AT SPEEDS OF 50 MPH IN THE FAST LANE. I HAD TO NAVIGATE, WITH NO VISIBILITY, OVER THREE LANES OF RUSH HOUR TRAFFIC LOOKING OUT MY BACK WINDOW - AS THE ONLY WAY TO JUDGE WHERE I WAS ON THE ROAD IN A HEAVY DOWNPOUR. THE REPAIR COST ME $368. I'VE DONE MY RESEARCH AND I'M SHOCKED TO SEE SO MANY SIMILAR COMPLAINTS. I THANK MY LUCKY STARS THAT THIS WAS THE ONLY DAY I COMMUTED WITHOUT MY KIDS. WHY IS THERE A RECALL TO FIX THIS IN CANADA AND NOT HERE? CHEVY NEEDS TO RECOGNIZE THIS PROBLEM AND POSSIBLE SAVE LIVES WITH A RECALL, IMMEDIATELY. WILL NOT BUY ANOTHER CHEVY PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114982July 31, 2018
ENGINE
WHILE DRIVING AND I COME TO A STOP, , THE ENGINE WILL TURN OFF BY ITSELF AND I AM NOT ABLE TO ACCELERATE. I HAVE TO TURN TURN OFF THE CAR AND RESTART IT IN ORDER FOR IT TO RUN AGAIN. THERE WAS NO WARNING THAT THE CAR HAD TURNED OFF. I HAD THIS PROBLEM ABOUT 7 MONTHS AGO, AND BROUGHT IT TO THE DEALERSHIP SERVICE CENTER. THEY REPLACED BOTH INTAKE AND EXHAUST CAM SOLENOID AND ALSO THE EXCESS OIL CONSUMPTION RECALL ON THE CAR. THE CAR WAS RUNNING FINE UNTIL NOW, STARTED TO HAVE THE SAME ISSUE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114247July 28, 2018
VISIBILITY/WIPER
WHILE I WAS DRIVING THE VEHICLE IN A RAIN STORM THAT ALSO PRODUCED TORNADOS IN SURROUNDING AREAS THE WINDSHIELD WIPERS STOPPED MOVING. THE WERE STUCK IN THE UP POSITION DUE TO THE ROD CONNECTING THE MOTOR AND THE BLADES TOGETHER BROKE AND DISENGAGED. THE WIPERS WOULD NO LONGER FUNCTION AND I HAD TO FIGURE OUT HOW TO GET OFF THE ROAD SAFELY WHILE NAVIGATING NEIGHBORHOOD ROADS WITH OTHER CARS IN THE ROAD IN A POURING RAIN STORM WITH LITTLE TO NO VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114275July 28, 2018
VISIBILITY/WIPER
I WAS DRIVING ON THE INTERSTATE, IN THE POURING DOWN RAIN. THEN MY WINDSHIELD WIPERS QUIT WORKING. THEY WERE MAKING A SOUND, BUT WOULD NOT MOVE. I COULD HAVE WRECKED AND GOTTEN HURT. I HAVE ONLY HAD THIS VEHICLE FOR ONE MONTH, WHEN THIS HAPPENED. IT ONLY HAD 80,000 MILES ON IT. THERE IS APPARENTLY A RECALL ON THIS FOR SPECIFIC CHEVERLOT EQUINOXES MADE IN 2015, WHICH IF THIS VEHICLE IS A 2016, WOULD HAVE BEEN MADE IN THAT TIME FRAME. WILL YOU PLEASE HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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