Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11128532September 10, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPERS ARE OVER EXTENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128316September 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT IS ON AND STABILITY TRAC.CONES UP AND REDUCE ENGINE POWER AND CAN'T DRIVE TURN CAR OFF FOR A MIN RESTART AND IT GOES OFF BUT AS DRIVING COMES BACK ON.HAPPENED FIRST ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128085September 7, 2018
VISIBILITY/WIPER
WHILE DRIVING AT NIGHT ON THE EXPRESSWAY IN A RAINSTORM, THE WINDSHIELD WIPERS SUDDENLY STOPPED & GOT STUCK WHILE UP, AFFECTING VISIBILITY FOR THE DRIVER. THE VISIBILITY WAS NOT ONLY IMPACTED BY THE WIPER STUCK IN THE UPRIGHT POSITION, BUT WORSE BECAUSE OF THE RAINSTORM THAT WE NO LONGER HAD WIPERS TO HELP WITH. IT WAS A SCARY SITUATION GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED AND SUDDENLY LOSING VISIBILITY BECAUSE THE WINDSHIELD WIPERS QUIT OPERATING. LUCKILY WE WERE ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD, TRYING TO GET THE WIPERS TO WORK AGAIN. WE WERE ABLE TO PUT THEM DOWN, BUT THEY WOULD NOT OPERATE. UPON FURTHER INVESTIGATION, IT WAS DETERMINED THAT THE WIPER MOTOR IS WORKING BUT THAT THE WIPER TRANSMISSION HAD CORRODED IN THE BALL JOINTS, LEADING TO THE WIPERS BECOMING INOPERABLE. FURTHERMORE, IT WAS DETERMINED THAT WHILE THIS ISSUE IS RECALLED IN CANADA, ONLY THE 2013 MODELS ARE RECALLED IN THE USA, THOUGH OTHER YEARS AND MODELS ARE ALSO AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128142September 7, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO A CONCRETE EMBANKMENT TO AVOID COLLIDING WITH ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE CONTACT CALLED ALLEN TILLERY AUTO (LOCATED AT 4573 CENTRAL AVE, HOT SPRING, AR 71913, (501) 881-4160) AND WAS INFORMED THAT THE AIR BAG SHOULD HAVE DEPLOYED SINCE IT WAS JUST INSTALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11128144September 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT COULD NOT START THE VEHICLE AND THE ENGINE INDICATOR WAS ILLUMINATED. WHILE DRIVING 30 MPH, THE VEHICLE FELT AS IF IT WERE REVERSING WHEN THE VEHICLE WAS ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET TAMPA BAY (11300 N FLORIDA AVE, TAMPA, FL 33612, (888) 366-5458) WHERE THE CONTACT WAS INFORMED THAT THE FUEL WAS BURNT OUT AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,253.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127926September 6, 2018
ENGINE
VEHICLE TIMING CHAIN BROKE 3 MONTHS OUT OF WARRANTY. I HAD 57,000 MILES ON THE CAR. CHEVROLET REFUSED TO ACKNOWLEDGE A PROBLEM OR PAY FOR ANY REPAIR COSTS. THE VEHICLE (INCLUDING THE POWER STEERING) COMPLETELY STALLED OUT WHILE I WAS TURNING OFF A BUSY STATE HIGHWAY ON A HOLIDAY WEEKEND. I WAS STRANDED IN THE LANE OF TRAFFIC UNTIL I WAS SAFELY ABLE TO GET A COUPLE OF GOOD SAMARITANS TO ASSIST WITH PHYSICALLY PUSHING IT OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127938September 6, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING 24 MPH ON AN EXIT RAMP, THE VEHICLE INADVERTENTLY DROVE OFF THE SIDE OF THE RAMP AND CRASHED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD AND HIPS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT WAS AWAITING THE INSPECTION RESULTS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11124466September 5, 2018
ENGINE, POWER TRAIN, STEERING
WHILE DRIVING CAR TREMBLED A LITTLE A MINUTE OR SO BEFORE IT SEEMINGLY LOST POWER, NO ACCELERSTION, STEERING WHEEL LOCKED. LIGHTS REMAINED ON DASH BUT NO POWER. NO WARNING LIGHTS. NOTHING. THANKFULLY WAS ABLE TO SAFELY STOP NEAR SIDE OF THE ROAD AND TURNED THEBKEY AND CAR STARTED LIKE NOTHING HAPPENED. THANKFUL I WAS EXITING A PARKING LOT, AND WASNT ON THE HIGHWAY LIKE I WAS JUST A FEW HOURS PRIOR. I COULDVE BEEN KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124615September 5, 2018
ENGINE, UNKNOWN OR OTHER
WHEN DRIVING TO WORK TODAY, I WAS IN THE MIDDLE OF PARKING MY CAR. THE CAR CUT OFF BEFORE I COULD COMPLETELY PARK. IT STARTED RIGHT BACK UP THEN CUT BACK OFF. I TOOK MY CHANCES AND DROVE IT TO THE NEAREST DEALERSHIP. EVERY TIME I CAME TO A COMPLETE STOP THE CAR WOULD CUT OFF I.E RED LIGHTS, STOP SIGNS, HEAVY TRAFFIC. WHICH BECAME EXTREMELY DANGEROUS. I DROPPED MY CAR OFF AT THE DEALERSHIP AND I NOTICED THAT THERE WERE SEVERAL VECHICALS THAT WERE THE SAME MODEL / MAKE AS MINES WAITING TO BE SERVICED. ALSO SERVERAL OF MY RELATIVES WHO HAS THE SAME CAR AS MINE HAS TOLD ME THAT THEY ARE EXPERIENCING THE SAME ISSUE. THE DEALERSHIPS ALL ACROSS TOWN ARE OUT OF LOANER CARS AND CAN'T GET TO MINE UNTIL NEXT WEEK. 3 PEOPLE I KNOW TOOK THEIR VEHICLE TO BE SERVICED AND EACH WERE TOLD THEY NEEDED A TUNE UP. AFTER RECEIVING THE TUNE UP THE PROBLEM STILL REMAINED. ALL OF OUR CHECK ENGINE LIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124424September 4, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPERS STOPPED IN THE UPRIGHT POSITION AND FAILED TO WORK. THE CONTACT CALLED THE LOCAL DEALER (EWALD CHEVROLET BUICK, 36833 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262) 567-5555) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED FRONT WIPER MOTOR/TRANSMISSION WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124021September 2, 2018
AIR BAGS
I HIT A DEER ON SEPT. 1, 2018 AND MY AIRBAGS DIDN'T DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11123984September 1, 2018
VISIBILITY/WIPER
DRIVING DOWN THE INTERSTATE AT 65 MPH IN A RAIN STORM, THE WIPERS WENT CLEAR LEFT AND STOPPED WORKING, I COULD NOT SEE TO CROSS OVER AND PULL OFF AND ALMOST HIT CAR IN FRONT. WIPER MOTOR RUNNING, APPEARS TO BE BROKEN LINKAGE ARM. THIS PROBLEM WAS RECALLED ON SAME YEAR AND MODEL IN CANADA, WHY NOT US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123994September 1, 2018
POWER TRAIN
I HAVE A 2011 CHEVY EQUINOX THAT JUST RANDOMLY HAD THE TRANSMISSION GO OUT IN IT. I HAD TAKEN IT TO A DEALERSHIP NOT EVEN 2 WEEKS AGO AND THEY WERE SUPPOSED TO DO A FULL VEHICLE FLUID TOP OFF AND FULL OIL CHANGE. NEVER HAVE I HAD ANY ISSUES WITH MY VEHICLE PRIOR TO THIS AND IT ONLY HAS 90K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123611August 31, 2018
VISIBILITY/WIPER
MY WINDSHIELD WIPERS QUIT WORKING AND FROZE IN A SLANTED UPRIGHT POSITION DURING A SEVERE THUNDERSTORM ON THE TOLL IN CENTRAL FLORIDA ON 8-29-18 DRIVING AT 60MPH. AFTER NARROWLY AVOIDING 3 ACCIDENTS AND DEATH BECAUSE I COULDNT SEE, I NAVIGATED TO 2 SEPERATE REPAIR SHOPS WHO PRETENDED TO NOT KNOW OF THIS DEFECT AND DEMANDED I PAY FOR "DIAGNOSING" THIS SERIOUSLY LIFE THREATENING KNOWN VEHICLE DEFECT. I BELIEVE THIS PART WAS INCLUDED IN A 2013 RECALL ON THE CHEVY EQUINOX. MINE IS A 2014 WITH THE SAME SCENARIO. ALL CONSUMERS SHOULD BE AWARE THAT 2014 MODELS CARRY THIS POTENTIALLY FATAL RISK. IT WAS AN EXTREMLY TERRIFYING ORDEAL TO BE IN. I MADE A POLICE REPORT AFTER ONE SHOP THREATENED ME AND REFUSED TO RELEASE MY CAR FOR TELLING ME WHAT NEEDED TO BE FIXED AND FORCING ME TO PAY A DIAGNOSTIC CHARGE OF $117.70 WHILE DOING NOTHING TO HELP THE ISSUE. I WENT TO THE DEALERSHIP THE WARRANTY COMPANY TOLD ME TO. ONLY LATER FOR THEM TO CLAIM NO RECORD OF THE CALLS I MADE EXISTS AND THAT THIS WAS NOT COVERED AND IT WAS TO BE PAID FOR BY ME BECAUSE MY COVERAGE EXPIRED IN 2017 ADMITTEDLY BY THEM WITHOUT ANY WARNING OR NOTIFICATIONS BEING MADE TO ME. THERE REALLY SHOULD BE A RECALL ON ANY MODEL WITH THIS SAME PART ID OR SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123822August 31, 2018
VISIBILITY/WIPER
I WAS DRIVING ON A FOUR LANE HIGHWAY DURING A MAJOR DOWN POUR, SUDDENLY THE WINDSHIELD WIPERS STOPPED (STANDING STRAIGHT UP). IT HAPPENED ON A BRIDGE SO I COULDN'T PULLOVER, COULDN'T SEE! I WAS VERY FORTUNATE TO HAVE GOT OFF OF ROAD AT END OF BRIDGE. CAR ONLY HAS 48,000 MILES. NEVER HAD PROBLEMS WITH LOT HIGHER MILEAGE VEHICLES I HAVE HAD, THIS IS SERIOUSLY DANGEROUS, SOMEONE WITH LESSER REFLEX AND VISION WOULD HAVE HAD AN ACCIDENT AND MAYBE KILLED SOMEONE OR THEM SELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123434August 30, 2018
ENGINE, UNKNOWN OR OTHER
I BOUGHT THIS VEHICLE I'M MARCH 2018. A FEW WEEKS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON WITH THE CODE P0014 FOR THE CAMSHAFT POSITION SENSOR. I TOOK IT BACK TO THE DEALER WHO REPLACED THE PART AND CHANGED THE OIL AND IT WAS ALL FINE, NO MORE CHECK ENGINE LIGHT. AUGUST 2018 I GET AN OIL CHANGE ON IT AGAIN, CHECK ENGINE LIGHT COMES BACK ON FOR SAME REASON. WHY WAS THIS PART NOT RECALLED LIKE PREVIOUS YEARS? I WILL NEVER AGAIN PURCHASE A CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123522August 30, 2018
POWER TRAIN
THE TRANSMISSION WENT OUT IN THE VEHICLE WITH ONLY 85,XXX MILES ON IT. COSTING ALMOST $3,000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123191August 29, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO BRAEGER CHEVROLET (4100 S 27TH ST, MILWAUKEE, WI 53221, (414) 281-5000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123252August 29, 2018
ENGINE
BURNING OIL VERY BADLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122902August 28, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION CAUSING TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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