Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11133297October 4, 2018
ELECTRICAL SYSTEM
INSTRUMENT COMPUTER MAILFUCTIONIN. LIGHT AND CONTROLS STOP WORKING AND NOTHING ON RADIO LIGHTS UP. RADIO SCREEN AND AC/HEAT CONTROLS NOT FUNCTION PROPERLY. CHECKED THERE WAS A RECALL PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133334October 4, 2018
VISIBILITY/WIPER
DRIVING ON A FOUR LANE INTERSTATE AT 65 MPH WHEN MY WIPERS JUST STOPPED IN AN UPRIGHT POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133381October 4, 2018
STEERING
THE STEERING WHEEL IT GETS SO HARD TO TURN FOR NO REASON TO TURN RIGHT OR LEFT PLEASE DO A RECALL IT IS VERY DANGEROUS FOR ALL OF US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133191October 3, 2018
AIR BAGS
I HIT A DEER ON THE FRONT PASSENGER SIDE. AFTER I HIT IT I HEARD A LOUD NOISE AND MY CAR FILLED WITH DUST COMING FROM THE DASH WERE THE PASSENGER AIRBAG IS. I WAS TOLD THAT THE AIRBAG WAS ACTIVATED BUT DID NOT DEPLOY. WHICH NOW CAUSED MY VEHICLE TO BE TOTALED. I HAVE ATTACHED PICTURE OF THE AIRBAG SHOWING IT DID NOT DEPLOY AND A PICTURE OF THE DAMAGE THAT WAS DONE TO THE FRONT OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132939October 2, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH IN A HEAVY RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE FAILURE CAUSED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KRING CHEVROLET, 1861 N. US-31, PETOSKEY, MI) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132774October 1, 2018
SEAT BELTS
THE CURRENT LOCKED-IN WALL-MOUNTED SHOULDER SAFETY STRAPS ARE VERY UNCOMFORTABLE AND POSSIBLY DANGEROUS FOR A SHORT PERSON. PREVIOUSLY WE OWNED A 2012 EQUINOX, AND BEING UNDER 5'2" TALL, I USED THE WALL-MOUNTED SHOULDER STRAP "SLIDER" ADJUSTMENT TO COMFORTABLY ADJUST THE SEAT BELT HEIGHT IN BOTH THE DRIVER AND FRONT PASSENGER SEATS. WE NOW OWN A 2018 EQUINOX, AND IT NO LONGER HAS THE "SLIDER" HEIGHT ADJUSTMENT (WALL-MOUNTED). IT ONLY HAS THE LOCKED-IN SHOULDER STRAP. THE SHOULDER STRAP RESTS AGAINST THE SIDE OF MY NECK, AND FEELS AS IF IT IS RUBBING OR CUTTING INTO MY NECK. NOW, INSTEAD OF THE SHOULDER STRAP HEIGHT BEING ADJUSTABLE, THE PASSENGER SEAT HEIGHT IS ADJUSTABLE (THE DRIVER SEAT HEIGHT PREVIOUSLY WAS ADJUSTABLE). WHILE THE ADDITIONAL VISIBILITY IS HELPFUL, THE SHOULDER STRAP STILL FEEL AS IF IT IS RUBBING OR CUTTING INTO MY NECK. TO ALLEVIATE THE PROBLEM, WHEN I AM DRIVING (USING BOTH HANDS, AS I ALWAYS DO), THIS IS NOT POSSIBLE, SO I TRY TO WEAR A SHIRT WITH A COLLAR TO TUCK THE STRAP UNDER. THIS IS NOT MUCH BETTER. WHEN I AM A PASSENGER, I EITHER HOLD THE SHOULDER STRAP WITH MY HAND, OR PUT MY FOREARM UNDER THE SHOULDER STRAP, BUT STILL KEEP THE STRAP OVER MY SHOULDER. WHILE I MAY RISK A BROKEN HAND OR ARM WITH THESE METHODS, IT IS PREFERABLE TO RISKING A POSSIBLE BROKEN NECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131897September 27, 2018
ENGINE, POWER TRAIN
I WAS DRIVING MY 2011 CHEVY EQUINOX I JUST PURCHASED AUG 5,2018 WHILE DRIVING THE ENGINE LIGHT CAME ON I WENT TO TURN IN THE PARKING LOT AT THE VEHICLE JUST COMPLETELY SHUT DOWN I HAD TRY COASTING INTO A SPACE. VEHICLE WAS TOWED TO A SERVICE CENTER ONLY TO LEARN THIS IS A KNOWN ISSUE WITH G MM C/CHEVROLET. UNFORTUNATELY GMC IS TURNING A DEAF EAR TO THIS VERY DANGEROUS SITUATION. I HAD JUST GOTTEN OFF A MAJOR INTERSTATE I COULD HAVE BEEN KILLED AND GMA IS CLEARLY AWARE OF THIS PROBLEM AND REFUSING TO DO A RECALL I'M PRAYING NOONE GETS KILLED BEFORE THEIR HAND IS FORCED TO MAKE THEIR PRODUCT SAFE FOR THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131996September 27, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPERS FAILED TO FUNCTION PROPERLY AND SEIZED. THE CONTACT WAS ABLE TO COAST OFF THE ROADWAY DUE TO THE FAILURE. THE DEALER (JOE BOWMAN CHEVROLET, 2455 E MARKET ST, HARRISONBURG, VA 22801, (540) 908-2809) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED WHILE DRIVING WIPERS FROZE DURING HEAVY RAIN. UPDATED 11/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131998September 27, 2018
VISIBILITY/WIPER
THE WIPERS STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY IN THE MIDDLE OF A RAIN STORM. THE MOTOR STILL WORKS AND THE FUSES AWARE GOOD. IT STOPPED ON THE LEFT HAND SIDE OF THE VEHICLE IN AN UPRIGHT POSITION. ALMOST CAUSING ME TO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131709September 26, 2018
ENGINE
I PURCHASED THIS VEHICLE NEW AND HAVE MAINTAINED THE RECOMMENDED SERVICE AS ADVISED. VEHICLE HAS USED EXCESSIVE AMOUNTS OF OIL BETWEEN OIL CHANGES FOR THE LAST 2 YEARS AND NO ONE CAN SEEM TO FIND OUT WHERE IT IS GOING. LISTED PROBLEM DATE AS TODAY BUT THIS HAS BEEN ONGOING..... HAVE ALSO HAD TO HAVE THE EXHAUST MANIFOLD REPLACED ON 3 OCCASIONS AND NO ONE SEEMS TO BE ABLE TO TELL ME WHY ON THAT EITHER? SEEMS WITH ALL THE COMPLAINTS THERE SHOULD BE A RECALL IN THE WORKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131746September 26, 2018
VISIBILITY/WIPER
I WAS COMING HOME FROM RUNNING ERRANDS WHEN IT BEGAN TO RAIN HEAVILY. ALL OF THE SUDDEN, MY WINDSHIELD WIPERS QUIT WORKING IN THE UPRIGHT POSITION AND I HAD ZERO VISIBILITY. IT WAS ONE OF THE SCARIEST MOMENTS OF MY LIFE. I QUICKLY PUT ON MY HAZARD LIGHTS AND PULLED TO THE SIDE, HOWEVER, IF I HAD BEEN ON THE HIGHWAY OR MOVING AND A FASTER SPEED I HATE TO THINK OF WHAT WOULD HAVE HAPPENED. AFTER RESEARCHING THE PROBLEM ONLINE, I AM READING COUNTLESS STORIES OF EQUINOX OWNERS WHO HAVE HAD EXACTLY THE SAME SITUATION HAPPEN - THIS IS HORRIBLE AND CHEVY NEEDS TO STAND BY ITS PRODUCT AND RECALL THE WIPER TRANSMISSIONS ON ALL OF THE VEHICLES IN QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131748September 26, 2018
ENGINE
THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131127September 25, 2018
VISIBILITY/WIPER
WHILE DRIVING IN THE RAIN ON A 2 LANE LOCAL ROAD, WHILE THE WIPERS WERE IN USE, THEY STOPPED WORKING IN MID-SWIPE. I HEARD A SOUND WHEN THIS HAPPENED. BOTH WIPERS WERE STUCK AND INOPERABLE IN THE MIDDLE OF THE WINDSHIELD. AFTER STOPPING, I WAS ABLE TO MOVE THE WIPERS TO THE FULL DOWN POSITION, BUT ONLY WITH SOME EFFORT. THE REAR WIPER WORKS FINE. THERE IS NO FUNCTION AT ALL ON THE FRONT WIPERS. THE FLUID SPRAY IS STILL FUNCTIONING, BUT THE WIPERS WILL NOT MOVE. I AM DISMAYED TO SEE THAT CHEVROLET IS VERY AWARE OF THIS PROBLEM, AND HAS A MULTI-YEAR RECALL FOR THIS VERY ISSUE IN CANADA, BUT ONLY HAS A RECALL ON MODEL YEAR 2013 IN THE US. MINE IS A 2014 WITH 79,000 MILES. EVEN MY LOCAL AUTO SERVICE SHOP IS FAMILIAR WITH THE ISSUE OF THE ROD CORRODING AND BREAKING, THUS RENDERING THE WIPERS INOPERABLE AND LEAVING DRIVERS IN A LIFE-THREATENING SITUATION, AS THIS PROBLEM ONLY OCCURS AS WE ARE USING THE WIPERS INCLEMENT WEATHER. EVERY DRIVER ON THE ROAD SHOULD BE CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131531September 25, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS BEGAN TO WORK INTERMITTENTLY AND THEN BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT BELIEVED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4660303111; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 120,988.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131625September 25, 2018
VISIBILITY/WIPER
WIPER LINKAGE ARM BROKE WHEN DRIVING ON ROAD. MADE WIPER INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130981September 24, 2018
ELECTRICAL SYSTEM
WHEN DRIVING AT NIGHT, IF YOU PUT THE CAR IN REVERSE THEN PUT IT BACK INTO DRIVE THE RADIO DISPLAY IS REAL BRIGHT, LIGHT IS IN DAYTIME MODE. AS LONG AS YOU DON'T PUT IT IN REVERSE THE DISPLAY IN IN NIGHT MODE. THE LIGHT IS REAL ANNOYING WHEN DRIVING AT NIGHT.THE DEALER SAID THERE IS NOTHING THEY CAN DO ABOUT IT. GM TECH SAY I WILL HAVE TO LIVE WITH IT. IT IS LIKE SOMEONE SHINING A LIGHT IN YOUR EYES. WOULD LIKE TO SEE IF SOMETHING CAN BE DONE ABOUT IT. THEY SAID ALL 2018 EQUINOX WITH 7 INCH SCREEN IS THAT WAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130823September 23, 2018
POWER TRAIN
THE VEHICLE HAS HAD HARD SHIFTING EVER SINCE I GOT IT AND THE OTHER DAY IN TOWN IT WAS NOT SHIFTING RIGHT AT ALL. THEN ALL OF A SUDDEN I'M STUCK IN SECOND GEAR. NO REVERSE, COULDN'T MANUALLY SHIFT I'M JUST STUCK IN SECOND. I COULD PUT THE CAR IN PARK SO I STOP AT A GROCERY STORE TO CHECK MY TRANSMISSION FLUID AND THERE WAS NO DIPSTICK WHAT THE HECK.SO I PUT MY FLASHERS ON AND DRIVE IN SECOND GEAR TO MY WIFES GRANDMOTHERS AND PARK IT. WHEN I GET HOME I RESEARCH AND I'VE COME UP WITH A WAVE PLATE CAUSING MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130755September 22, 2018
VISIBILITY/WIPER
BOUGHT THE CAR IN APRIL 2017 63000 MILES, WINDSHIELD WHIPERS MOTOR WENT OUT FEB 2018. I WAS DRIVING IN THE RAIN AND THEY STOPPED WHILE DRIVING THE HIGHWAY. HAD TO PULL OVER AND WAIT TILL IT STOPPED. WENT TO THE DEALER SHIP SERVICE CENTER WAS INFORMED THE MOTOR WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130788September 22, 2018
ENGINE
THE ENGINE HAS BEEN SERVICED MULTIPLE TIMES WITH NO LONG-TERM FIXES. THERE ARE AT THE MOMENT 127000 MILES ON THE CAR AND I HAVE JUST BEEN TOLD ALONG WITH THE KNOWN ISSUE OF THE ENGINE EATING OIL THE ROD HOLDING THE PISTONS IN PLACE IS HAVING PROBLEMS. I HAVE SPENT ALMOST AS MUCH ON THIS ENGINE AS IT WOULD COST TO REPLACE. THE ENGINE SHAKES THE CAR, IS LOUD WHILE IDLE AND HAS THE TENDENCY TO JAR ON THE HIGHWAY. I HAVE NOT EVEN HAD THIS VEHICLE OVER 2 YEARS AND I PURCHASED FROM A CHEVY DEALERSHIP THUS FURTHERING WHY I AM NOT IMPRESSED AND PLAN TO NEVER BUY ONE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130791September 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR WOULD NOT START. CHARGED BATTERY UP CAR STARTED. INSIDE CONTROLS WOULD NOT WORK. SOMMERS DEALERSHIP CHARGED ME $800.00 TO PUT A BRAND NEW BLOWER MOTOR IN. BLOWER MOTOR STOPPED WORKING AND NOW SERVICE POWER STEERING LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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