Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11432480September 10, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Timing chain issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431975September 7, 2021
ENGINE
While trying to back up my engine stalls, engine stalls switching into drive and engine stalls while stopped at stop lights or stop signs. Was almost in several accidents today due to engine constantlystalling out. Check engine light came on reading code : P0010-00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431732September 4, 2021
EXTERIOR LIGHTING
We purchased the car with an option package the specifically included fog lights. Because of local weather conditions and reduced driving related to the pandemic, we never had the need to use the fog lights. Recently, we were driving in the Finger Lake region of New York at night when fog started to form. That's when we realized the car was built with no fog light switch. Since returning home, I checked another car like it in the neighborhood. It too was built with fog lights and no fog light switch. I checked with GM and they indicated that there should be a specific control button to turn the fog lights on and off. It would be nice to be able to use the equipped fog lights when driving conditions include fog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431572September 3, 2021
VISIBILITY/WIPER
Wipers stoppeped working while driving while doing 70mph on the interstate do to a linkage issue that is already known about but not recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431508September 2, 2021
TIRES:TREAD/BELT, TIRES
These tires came on my brand new car that is less than a year old (21000 miles). I went for an oil change and the dealership told me I have 3/32nds on my tires! Bridgestone new about the rapid wear of these tires but never sent out any kind of notification about it. My dealership had a bulletin about the tires premature wearing. (#20-NA-159) Bridgestone said they are offering to cover 40% of replacement cost if I get the same tires otherwise they aren't giving anything.....I would NEVER EVER get these tires on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431302September 1, 2021
VISIBILITY/WIPER
On Feb 14 2021 took car in to a Chevy dealership to have 2 recalls done . Tailpipe emission oxygen sensor, Front wiper transmission corrosion failure . Notice on 8/29/2021 while on a road trip needed to clear bugs off front windshield no windshield fluid was coming out , so I feel the front wiper transmission corrosion failure was not repaired . Will contact dealership to have issue checked out with a different location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431229August 31, 2021
VISIBILITY/WIPER
I was travelling at approximately 65/70 mph on the freeway when it began to rain very heavily and I turned on my windshield wipers. The windshield wipers came on for a few seconds and then stopped moving. The wiper blades would not come back on after multiple attempts. I could not see out my front window. I was able to put on my hazards and pull quickly off onto the berm with my passenger guiding me. I called the Chevrolet Dealer and they said they could replace the Windshield Wiper Transmission under a "Special Policy" at no cost to me. Dealer explained Chevrolet knows there is a problem with the wiper transmission and the special policy extends warranty to replace for no charge to me. Dealer said at this time Chevrolet is not recalling, just waiting until a car owners wipers fail and then they will replace. I had it replaced. The Dealer has replaced other Equinox wiper transmissions in my rural county, pop. 62,000. Chevrolet issued a recall for Windshield Wiper Transmission failure for the 2013 Chevrolet Equinox. Chevrolet and NHSTA are aware there is a problem with the Equinox for more than just the 2013 models, including the 2015 which I own. To date no recall or advisory has been issued to me or other Equinox owners. I was fortunate to have a berm to pull over on, fortunate not to crash my car and injure myself, my child or any other vehicles. Had I been further on my journey on the state route or county road to my home, with zero visibility, I would have had nowhere to pull over safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430840August 28, 2021
ENGINE
Engine light went on in March 2019. I took it to dealer 4.5 quarts low on oil. Oil light never went on. OnStar report said no issues with car. Only 4000 miles since last oil change. Repairs cost me almost $1800. I was told to bring car back after 1000 miles and they’d check it again to see if car was still over consuming oil. 1000 miles later it was still over consuming oil. They repaired it this time at no cost to me. Then in April 2021 my car started making a noise and I took it to the dealer. They said I needed a new engine because my car was still over consuming oil. That cost me $4300. GM picked up an additional $3700. This was a known issue and GM did nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430734August 27, 2021
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 40 MPH, the vehicle decelerated independently to 20 mph with the steering wheel locked. The ESC message was displayed on the instrument panel. The contact continued to drive to the residence. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as water leaking into the engine which caused the electronic failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430792August 27, 2021
ENGINE
Purchased vehicle in April 2020 with 106k miles. Did not know about lawsuit never got a letter. It has just now been diagnosed with excessive oil consumption. There is less that 135k miles on it. Goes through 4 liters of oil in 500 miles. There are many other issues that are occuring now because of it. Please do something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430604August 26, 2021
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430644August 26, 2021
POWER TRAIN
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle was hesitant to accelerate while depressing the accelerator pedal. The vehicle was taken to an unknown dealer who replaced the throttle body, but the failure continued to occur. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 14,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430484August 25, 2021
POWER TRAIN
I heard some scraping sounds while driving. It sounded like something dragging on the ground. Checked and saw nothing. Continued on driving then a few miles later saw some light smoke in rear view mirror. Pulled to shoulder of interstate and lifted hood to see smoke from behind engine. Vehicle was towed to auto dealer where it was purchased. No warnings of any kind from the systems. Service department identified the problem as a hole in the transfer case which was covered under the CPO extended warranty. Chevrolet has not been able to provide the parts for the dealer to fix the vehicle since the beginning of May and is now saying the November 12, 2021 expected delivery of the parts probably will not happen. No customer courtesy vehicles are available and Chevy Corporate customer relations recommended that I rent a GM product from Enterprise and once the vehicle is repaired submit the rental bill for reimbursement. The vehicle is sitting in the back of the Curry Chevrolet lot collecting dust should the NHTSA want to take a look at it. It should be there until GM can "find" the parts to fix the almost 5 model year old vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430492August 25, 2021
VISIBILITY/WIPER
While driving with windshield wipers on wipers stopped working. The first occurrence happened November 2019. It happened again August 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430331August 24, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2010 Chevrolet Equinox. The contact mentioned that both rear windows failed to operate correctly and roll down independently with an abnormal noise that appeared while the vehicle was violently shaking. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired, and the failure recurred whenever the vehicle was in motion. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430025August 22, 2021
VISIBILITY/WIPER
Both windshield wipers stopped working at the same. Can still here motor wiper working when selected but no wiper movement at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429803August 19, 2021
ENGINE
Vehicle idles rough (low) when at stop lights and stalls out. I just bought it a month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429531August 18, 2021
UNKNOWN OR OTHER
We believe that there is a serious issue with the HVAC of this vehicle. My wife actually noticed it soon after buying the vehicle. I wasn't quite sure what it was. Anyway, on August 15, 2021 we drove to visit family and the strong odor of freon or something got so bad that my eyes were burning and began to cough. I took the vehicle to my local dealer and explained the problem. I left the vehicle and the service person called me to say that there was nothing wrong. They did a diagnostic of the vehicle and it came back fine. He mentioned that they is a "Service Bulletin" on 2019 Chevrolet Equinox that stated owners may complain of a strong chemical smell inside the vehicle. He stated that GM said that there is no fix for the problem. This is unacceptable since my wife has allergies and asthma. If this chemical smell is harmful, they should recall all the vehicles affected and correct the problem. It seemed to me that GM's attitude was "tough, live with it". There needs to be further investigation into this by our government and should force GM to correct this problem. I am waiting to hear more from the dealership regarding this problem today. I don't expect to hear anything different than what they told me yesterday, (August 17).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429653August 18, 2021
ENGINE
May 29, 2021 last oil changed at Chevrolet Service Center Aug 14, 2021 engine stopped working due to empty oil, as a result of oil leakage. However, the oil light didn’t show up. Note: Oil change is not yet due.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429202August 16, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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