Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11435463October 4, 2021
ENGINE
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 25 MPH and coming to a stop at a stop sign, the vehicle lost motive power and stalled in the middle of the street. The contact was able to restart the vehicle however, the vehicle started shuddering while driving. The vehicle then stalled without warning. The contact continued driving to her residence. The contact took the vehicle to an independent mechanic who inspected the vehicle but could not duplicate the failure. The vehicle was not repaired. The contact was concerned that the vehicle was consuming oil and causing the failure of the engine. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435217October 2, 2021
AIR BAGS, ENGINE
The air bag light keeps coming on intermittently as I’m driving saying service airbag but when you check the code nothing specific comes up. I’ve had mechanics look at the car and for them to guess it will cost me Thousands. And I noticed my truck is also hesitating to drive and almost feels like it’s going to shut down as I’m driving with a constant check engine light the light came on about a day after the service air bag light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435241October 2, 2021
SERVICE BRAKES
The electronic parking brake unexpectedly and automatically engaged while I was driving. The car would jerk and instantly slow down. It didn't matter if I was on a freeway going 55 mph or on a side street going 20 mph. In the course of 24 hours, it got worse and worse. It was extremely dangerous, because I would slow and / or stop unexpectedly in front of cars behind me. I could disengage it with the button, but in just a matter of minutes it would engage again. Finally, I could not disengage it anymore, and I had to park it on the side of the road and get it towed. This was a car rented from Hertz in New Orleans, Louisiana.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435149October 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Engine cut off while driving. Happens while driving slow or fast, side road or highway. No check engine light. Timing chain issue, $2500 fix. I've had the car 6 months, only 77,500 miles. I do not feel safe in this vehicle any more. RECALL THIS before people have to bury their families due to your faulty parts. Thank goodness no accidents resulted in my 4 experiences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435111October 1, 2021
ENGINE
The vehicle stopped while driving in a congested area and again at the traffic light | the dealership confirmed it was a blown engine | apparently, it is a WELL KNOWN issue with so many complaints regarding the vehicle's engine will consume an excessive amount of oil, the smell of gas, smoke, etc from other Equinox owners | This vehicle is unsafe to drive | the NHTSA and GM Motors are aware of the unsafeness and how the vehicle will just shut off immediately | I guess so many people will have to die in an accident before a recall will be placed on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435147October 1, 2021
STEERING
When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434042September 23, 2021
AIR BAGS
The contact owns a 2016 Chevrolet Equinox. The contact stated that his vehicle had been involved in two accidents and that the airbags failed to deploy as needed in both accidents. In the first accident, the contact stated that while driving at a low rate of speed, a tree had fallen right in front of his vehicle. The contact was not able to stop the vehicle in time which caused him to run over the tree. The contact stated that the airbags did not deploy. The contact did not suffer any injuries and a police report was not filed. The contact had the vehicle towed to the dealer where they repaired the damage to the vehicle. The second failure occurred while the contact was at a stoplight and another vehicle on the opposite side of traffic had hit his vehicle's driver side at a high rate of speed. The air bags again did not deploy upon impact. The contact and his wife were both taken to the hospital where he was treated for whiplash to his neck and arms. After months of chronic pain, the contact also had back surgery. The contact's wife was treated for injuries to her left knee and stomach, as well as whiplash to her neck. A police report was filed at the scene. The vehicle was towed to an independent body shop for repair. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 1,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11433814September 21, 2021
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while her daughter was driving 50 MPH, she heard loud knocking sounds coming from the engine and the vehicle was jerking. There were no warning lights illuminated. The contact stated that her daughter was able to pull into the nearest parking lot. The vehicle was towed to her daughter's friend residence. The vehicle was then towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The contact stated the vehicle was taken to the dealer to be repaired. The dealer informed the contact that they could not repair the vehicle under recall because the VIN was not included in a recall. The contact also contacted a second dealer - Mike Bell Chevrolet (1200 N. Park St, Carrollton, GA 30117) for the repair. The dealer confirmed the information of the first dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433560September 20, 2021
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sterring wheel harden and wheels to moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433647September 20, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The contact owns a 2007 Chevrolet Equinox. The contact stated while driving at 60 MPH, The contact heard a bell noise ringing from the vehicle. The contact the vehicle was running hot so the contact pulled the vehicle over to the side of the road and open the hood and check coolant and waited a few minutes for the vehicle to cool down before restarting the vehicle and driving to their residence. The contact took the vehicle to a independent mechanic shop where they inspected the vehicle and diagnosed the failure the clips connected the fan was burnt so they replaced the part, however the failure persisted. The mechanic has replaced the thermostat the heat sensor and change out anti freeze and put a new fan motor. to fix the failure, but the failure still persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,003.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11433707September 20, 2021
ELECTRICAL SYSTEM, ENGINE
Everytime my vehicle is exposed to water by rain or car wash. It goes into low power mode or limp mode only accelerating to like 30mph. I was told there is water getting somewhere is shouldnt causing a short. Im not the only one with this problem . Ive read on several forums.I was just on the freeway recently and it rained for about 5 minutes here in fresno California which is extremely unusual because it is still summer and the vehicle did this while i was driving. I could've caused an accident i had to pull over and stop driving. I turned off and on the car several times and the low power mode finally went away, and also the service stabilitrak system. Chevy is aware of this problem and they need to fix before somebody gets hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433523September 19, 2021
AIR BAGS
While having the right of way driving thru an intersection, going approximately 40 mph, another vehicle disregarded a stop sign and t-boned my vehicle on the drivers side. My vehicle was pushed off the road and came to rest in a ditch. Impact was directly on the drivers side door which sustained severe damage. My vehicle also sustained damage to front corner panel along with damage to the rear driver side door. Driver side-impact curtain airbag did not deploy on my vehicle. My vehicle was declared a total loss by insurance company. The at faults front end sustained severe damage and driver and passenger front airbags both deployed.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11433455September 18, 2021
ENGINE
The suv would not go in to drive when you change gears it only, goes in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433391September 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When the alternator stopped working everything on the car locked. The doors locked, the steering wheel locked, the key wouldn't come out of the ignition, the windows wouldn't come up or down. I couldn't even physically pull up the door locks. If the driver's door hadn't been slightly open(I was attempting to back out of my driveway on a dirt road where the visibility is poor) I would have been trapped inside with no way to get out without busting the window. I didn't have my phone with me and I was by myself in a very isolated location and no one would have missed me for over 48 hours since my husband works out of state. The temperature here was in excess of 95° even after 4 pm and the vehicle was under no shade. I'm a disabled person also so I truly am scared of the vehicle now. There was no warning about the alternator failing. The car never even showed a warning light. Even after replacing the alternator the battery will not stay charged and now the seatbelt and Airbag warning lights refuse to turn off. The way everything locked up and the fact that I couldn't even physically pull up the lock and the hatchback in the back wouldn't even come open when I pulled the handle is extremely dangerous and concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433118September 15, 2021
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432957September 14, 2021
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2016 Chevrolet Equinox. The contact stated that while his wife was driving 65 MPH, the windshield wipers failed to operate during a rainstorm without warning. His wife pulled off to the shoulder of the road and waited for the storm to subside before she resumed driving. Once the contact's wife made it home, the contact inspected the vehicle and stated that an abnormal, clicking noise was coming from the windshield wiper motor. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432705September 13, 2021
SERVICE BRAKES
While driving on the freeway, the brakes became suddenly stiff and I was unable to stop the vehicle immediately for oncoming traffic. I had to steer away from the road onto the emergency lane and apply the brakes really hard to stop the car. There were no warning messages of any sorts and while trying to stop and start the car several times, then the service brake assist warning with the check engine light came up. I have to take the vehicle for inspection to the checy dealer to know more detailed cause of the issue. I had my wife, a 4 year old and a 4 month old in the car when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432639September 12, 2021
ELECTRICAL SYSTEM, ENGINE
Purchased a 2012 Chevrlet Equinox and a couple of months later had to start monitoring for oil comsumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432447September 10, 2021
ENGINE
2016 Chevy equinox Engine has to be rebuilt due to a faulty 2.4 GM motor with excessive oil consumption which led to timing chain breaking which caused other internal damage to engine! Known issue for this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432470September 10, 2021
ENGINE
Engine makes rough idle noise when stopped or going slow. Took in for an oil change(I assumed it was way over due) I was then told, I still had over 3k miles to go. When they checked my fluid they found it was 3.5 liters short. It’s consuming too much oil in a short amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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