Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11440377November 14, 2021
ENGINE, POWER TRAIN
I bought a Chevy Equinox in 6/2020 and have had high oil consumption problems. I took it in to where I bought it and they said it was a catalog converter problem along with seals and pistons that could damage your engine. After researching it, i found out there was a recall and class action suit fought in 2018 for the same problem. I was never told about this from the dealer and because it's outside the date to fix under the recall and warranty I have to pay for all the damage. The car broke down yesterday and had to be towed. What can I do? I'm still financing the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440312November 13, 2021
UNKNOWN OR OTHER
Windshield wiper linkage motor/ transmission. Replaced once already. Stopped working again. Bushings are crap. Having to replace the whole thing for bad bushings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440202November 12, 2021
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
The contact owns a 2015 Chevrolet Equinox. The contact stated that his daughter informed him that the front driver's side windshield wiper linkage was fractured and had detached. The failure occurred on three separate occasions. The two previous failures were repaired by independent mechanics. The most recent failure was repaired by the contact, who replaced the windshield wiper linkage however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440154November 11, 2021
ENGINE, VEHICLE SPEED CONTROL
The oil consumption in the engine for general use is by far way more than average,you don't even get to the" time to change your oil" notice from the vehicle before most of your oil is gone from your motor.The oil light never comes on to inform you of the low oil in the motor but with the low oil engine sensors for cam position light the check engine light and after awhile the vehicle goes into what I would call limp mode with acceleration decreased which would be dangerous at highway speeds if it happened then
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440083November 10, 2021
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Keys constantly stuck in the ignition. The air bag always turns on and off. Now, there's gas leaking somewhere and you can smell it well after the cars off. I think it may be the fuel pump, which is very pricey. All these were recalled in the past but none of them included my car. 😔 😟
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439657November 8, 2021
VISIBILITY/WIPER, POWER TRAIN
My 2006 Chevrolet Equinox blows cold air will not defrost windshield. And while driving I push the gas pedal and it’s like surges and jumps. The car manufacturer knows about the issues and they don’t vare
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439709November 8, 2021
ENGINE
My engine constantly overheats and burns through engine oil at an extremely high rate. This issue has caused my timing chain/belt to fail and render the car useless without replacing the entire engine. The constant overheating added undue stress to my timing belt/chain leading to its failure, and now me without a car. The overheating had been an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439724November 8, 2021
ENGINE, ELECTRICAL SYSTEM
The contact's mother-in-law owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would shut-off with the check engine warning light illuminated. The contact stated that the vehicle would restart soon after the failure. The vehicle was not diagnosed. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439484November 5, 2021
ENGINE
2012 CHEVROLET EQUINOX. CONSTITUENT WRITES REGARDING ENGINE FAILURE DUE TO EXCESSIVE OIL CONSUMPTION, THE CONSUMER WAS UNAWARE OF A RECALL DUE TO PURCHASING THE VEHICLE USED. THE REPAIRS ESTIMATED TO BE NEARLY $8000.00 WHICH IS THE PRICE OF THE VEHICLE'S WORTH. THE MANUFACTURER WAS CONATACTED, BUT DENIED RESPONSIBILITY DUE TO THE CLASS ACTION SUIT BEING EXPIRED. HOWEVER, THEY DID OFFER TO PAY 1/3 OF THE COST, WHICH LEFT THE CONSUMER WITH THE $8000.00 REMAINING BALANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439486November 5, 2021
ENGINE
Excessive Oil Usage causing a danger if ideal conditions arrive especially on the highway. This is a concern as it could potentially stop my vehicle from running. Note, the majority of my daily commute , to and from work is on the highway. Yes, multiple Firestone techs and also other owners of the same model. Inspected by techs that perform regular maintenance on it. They appeared shortly after the vehicle turned over 100,000 miles. Engine light reveals that there is a problem. The oil that is used should be sufficient until the next scheduled oil change but does not. Note: I reached out to GM with no response. I texted them because a phone call was not being answered. I am requesting that GM takes responsibility for their faulty product. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438867November 1, 2021
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 35 MPH in a rainstorm, he heard an abnormal sound and the windshield wipers stopped working at 45 degree on the windshield. There was no warning light illuminated. The manufacturer and the dealer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438876November 1, 2021
AIR BAGS
The contact owned a 2015 Chevrolet Equinox. The contact stated that while driving at 45 mph, another vehicle in front of the contact's made a left turn but the contact was not able to brake in time and rear-ended the other vehicle. No air bags were deployed. The contact was transported by ambulance for a compression fracture on her vertebrae. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438982November 1, 2021
VISIBILITY/WIPER
driving in a rain storm wipers just quit back worked front wipers quit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438988November 1, 2021
SERVICE BRAKES
While driving on an interstate I had to brake suddenly and the brakes were extremely difficult to engage. I was able to get to the shoulder and down shift the transmission in order to stop. The vehilces brake booster had failed. There were no warning lights to inform me. Fortunately, I had a repair warranty to fix the brake booster. However, I feel this may be a problem that GM should be made aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438821October 31, 2021
ELECTRICAL SYSTEM, ENGINE
The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438665October 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
While driving the traction and stability lights came on along with the ESC service light. Also my Lane assist stopped working. It stayed on for at Least 30 mins until I turned off the car and restarted. Stopped at the closest garage and they checked the battery and used a scan tool to identify that it had a fault code U0121 Lost Communication with Anti-lock Brake System Module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438692October 29, 2021
ENGINE
Turned my car on in the morning before work and it started then shut off. A message saying “ engine power reduced” showed up. I had it towed to a mechanic and was told my engine was done. I had gotten an oil change a month and a half prior and no engine light or anything ever came on. I am now going to have to figure out how to pay for a new engine which costs about 4500 with no source of income as I’m a single mom in nursing school. This car needs to be recalled. I was unaware of the previous special coverage and was told there was nothing they could do about it since it had expired last may.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438471October 28, 2021
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while it was raining, the windshield wipers seized. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle however, the windshield wipers failed to function properly. The contact stated that she was able to drive to her residence after the rain had stopped. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 56,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438497October 28, 2021
STEERING, SERVICE BRAKES
The contact owns a 2020 Chevrolet Equinox. The contact stated while his wife was driving at an unknown speed, the power steering assist and brake assist warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake module to be replaced. The brake module was replaced, and the brake fluid was flushed. The vehicle was repaired but experienced failure the following day. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the shoulder nut on the brake module to be replaced. The vehicle was repaired but experienced failure while leaving the dealer. The manufacturer had been informed of the failure. The failure mileage was 2,418. THE CONSUMER STATED THE FAILURE WAS DETERMINED TO BE A BAD BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438508October 28, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle would stall while idle, with the check engine warning light illuminated. The contact also stated that the engine was consuming an excessive amount of oil and required more frequent oil changes. Over time, the contact began to hear an abnormal knocking sound coming from the vehicle. The contact initially took the vehicle to an independent mechanic and the mechanic discovered that the O2 sensor was defective. After the vehicle was driven home, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with a defective O2 sensor and catalytic converter. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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