Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11451237February 9, 2022
SERVICE BRAKES
Service Brake Assist warning. Same issue as NHTSA campaign number 20V603 and GM recall N202300860 but no active recalls on this VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451262February 9, 2022
FUEL/PROPULSION SYSTEM
The issue was the leak from the fuel filter. There was no any errors/messages on the dashboard. I am not sure when this leak has started. I assume it started in the end of January. I had a long trip to Canada. The car was parked at snow covered driveway near my house. And I have discovered strange stains on the snow under the car. I have made the pictures of the stains. This stained snow smelled as a fuel. The fuel leak was pretty bad. When I looked under the car it was dripping about 1-2 drops per second. Also the leak was very close to the exhaust pipe (maybe 1-2 inches) that could be very hot and theoretically could ignite a fire. As soon as I discovered the leak, the car was taken to the nearest CHEVY dealer Highland GM in Aurora, ON, Canada. They diagnosed the issue and fixed it on February 1st. In order to fix the leak the fuel filter was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451047February 8, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving approximately 60 MPH and slowing down, the vehicle started to lose power. The contact mentioned there was a strong odor coming from the vehicle. The contact stated that she then saw smoke, and drove her vehicle to the nearest independent mechanic. The contact was advised that her PCV valve had fractured due to it being frozen, causing the rear main oil seal to explode. The contact was also advised that the smoke was due to the oil leakage underneath the vehicle. The contact stated that she then had her vehicle towed to the dealer who advised that they had several vehicles that were the same year, make, and model as her vehicle, already being repaired for the same failure and that she had to take her vehicle to another dealer. The contact stated that she then had her vehicle towed to another dealer where it remains currently. The manufacturer was notified of the failure. The failure mileage was 67,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450743February 7, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Chevrolet Equinox. The contact stated that while his wife was driving at an unknown speed, the check engine warning light and the low oil pressure warning light illuminated. Additionally, the contact noticed that the vehicle was leaking oil. The contact who is a licensed mechanic diagnosed that the positive crankcase ventilation (PCV) valve, and intake manifold needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450781February 7, 2022
ENGINE
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the oil warning light illuminated. The contact was stranded in the cold for approximately four hours. The vehicle was towed to the local dealer. The contact stated that the vehicle was not covered under warranty or TSB: PIP5093C. The vehicle was diagnosed and the contact was informed that the rear main seal needed to be replaced. The vehicle was not repaired. The contact stated that the warranty program should be extended. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 90,261. Driving on the expressway at 65mph alarm went off so the consumer got off the expressway and stopped the car. Dead in the water.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450863February 7, 2022
ENGINE
General Motors has a problem with the pcv system in the Chevy equinox with the 2.4. When it’s super cold out moisture freezes in the pcv system and causes the motor not to breathe and blows the rear main seal out and drains all the oil out and my check engine light came on and said low oil pressure which if you are traveling down the interstate and the motor locks up because of loss of oil it can cause a huge accident. General Motors has a bulletin out on this same problem but says it’s vin specific and they will not cover my Chevy equinox even tho it is the right year and motor size on the bulletin. My wife was driving and the vehicle started chugging and jerking and was making all kind of noises due to no oil. When she brought it home the driveway was covered in oil. I towed it into my shop and let it thaw over night and investigated and found the pcv was full of water and that’s what froze causing it to blow the rear main seal out. Now that there is no water in the pcv system I still have to put 2 quarts of oil in it every other day due to the rear main seal blowing out. Talked to General Motors over and over and they won’t cover it. I own my own mechanics shop and inspected it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450605February 5, 2022
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450624February 5, 2022
VISIBILITY/WIPER
Driving on the highway while it was raining and I had my wipers on and all of a sudden they stopped working. Wipers aren’t moving at all but can hear the motor turning. Assuming it’s in the wiper trans/linkage assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450369February 4, 2022
ENGINE
In summer of 2021, the car was making a noise when driving, then it started lurching forward when stopped at a light or stop sign with foot on pedal. Took it to dealer and they said the timing belt needed to be replaced, which I had them replace. A few months later, same thing was happening so I took it back and was told that the problem now was that the engine was burning oil and I needed to check the oil every 1000 miles. I have since driven it less than 4000 miles and have had to put 3 quarts of oil in car. I understand that GM issued letters to 2013 Equinox owners about this problem but not 2014 owners. Based on reading the complaints in this website, I think its safe to say that its a problem with the 2014 models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450447February 4, 2022
ENGINE
BAD ENGINES ARE A KNOWN FACT FOR THIS VEHICLE. JUST TOO LATE FOR ME. FOUND OUT TOO LATE THAT A NEW ENGINE IS OVER $5000,. According to the dealer and an independent repair shop it is not unusual for this vehicle to have engine problems. Uses excess amounts of oil and lights are late to come on. Expensive to tear down the engine,. So all they can do is the best knowledge of what they see and hear. The reviews for this car state the same thing. Cost more to repair than vehicle is worth. Once again a GMC product gets me. Just because my folks liked them. NO MORE FOR ME>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450099February 3, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Problems with oil leaking on rear seal. No notice given until light came on that said stop engine now. Upon inspection all oil was gone. My mechanic said this is an unfortunate issue with this engine because the pressure release hole is so small that any dirt can block it and but a lot of pressure on the back seal until it bursts and leaks out oil. This could have blown my engine and it only has 67000 miles. Definitely a manufacturers defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450158February 3, 2022
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 32 MPH, the contact was veering off the highway exit ramp and noticed in the rear-view mirror that there was black smoke coming from the rear of the vehicle. The contact got off the exit ramp and became aware that the check engine warning light was illuminated. The contact activated the hazard light and drove to the residence. Upon inspection, the contact became aware that the engine oil was extremely low. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the rear main seal had blown out and that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11450177February 3, 2022
VISIBILITY/WIPER
Windshield wipers stopped working while driving losing clear forward vision. Dealership has had car for 4 days and still unable to fix the wipers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449890February 2, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 10 MPH, the vehicle started to leak engine oil. The contact had the vehicle towed to the local mechanic to be diagnosed. The contact was informed that the rear main seal was leaking due to positive pressure building up in the PCV system however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449905February 2, 2022
POWER TRAIN
GM- Has Issued Recall on 2010-2013 Equniox's Or extended the warranty on the powertrain for those years. Unfortunately, from 2014-to 2017 same engine wasn't included in this extended 150,000 warranty. Know issues of rear main seal blowing out causing all of the oil to leak for the engine while driving not one warning light came on! This blew up the engine with my wife and daughter in the car! They could have DIED!!!!!! What's wrong with GM knowing that this can happen! Mine has 73,000 miles on it and they will not repair it! They have to do better before someone gets killed!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449791February 1, 2022
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that while her husband was driving 45 MPH, the vehicle lost motive power. Additionally, the instrument panel light, exterior headlights, and rear taillights were inoperable. The contact's cousin, an independent mechanic, diagnosed the vehicle with timing chain failure. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 273,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449828February 1, 2022
POWER TRAIN
This is a well known issue with the Equinox. The rear main seal goes and oil pours out the vehicle causing other issues to the engine, like the intake manifold. My rear exhaust manifold was cracked and now codes are coming up for timing chain. The dealer wanted over $2600 to repair since my warranty was expired. Haven’t had the car 3 yrs and I personally only put under 50 K miles on the vehicle. Still owe $12000 for a junk SUV. The recall only covers 2010-2014 models yet GM is putting the same engine in newer models. This should be recalled due to all the complaints. My mechanic sees this all the time with the Equinox. I found a mechanic to repair for $1560+ but did not include timing chain. Still have check engine light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449695February 1, 2022
ENGINE
Recently the "check engine light came on, scheduled the car for service at the local GM dealership. The car only has 67700 miles on it, and the timing belt needs to be replaced. I believe this is ridiculous, this shouldn't be an issuse at all. The cost to repair the timing chain with labor is arounf the 2k mark. I understand this to be a problem with this engine type, and was advised to submit a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449522January 31, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 50 MPH while it was snowing, the windshield wipers stopped working as needed and the contact was unable to see the roadway. The contact stated no warning light was illuminated. The contact parked on the side of the road until the snow slowed down. The contact was then able to drive to her destination. The contact called the local dealer but was unable to speak to a representative about the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449564January 31, 2022
SEATS
The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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