Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11453518February 22, 2022
ENGINE
Excessive oil consumption leading to engine problems, causing car to stall intermittently and unexpectedly. CAM shaft actuator repaired/ replaced 4 times in one year. Car has stopped in busy intersections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453112February 20, 2022
SERVICE BRAKES
02/19/2022 WHILE DRIVING DOWN STEEP DIRT ROAD CLOSE TO WHERE WE LIVE THE BRAKE PEDDLE SUDDENLY WENT TO THE FLOOR. WE RAPIDLY DROVE DOWN THIS STEEP INCLINE WITHOUT ANY BREAKS THE CAR BOUNCED VILOLANTLY UNTILL WE GOT TO THE BOTTOM AT THAT POINT THE BRAKE PEDDLE RESUMED NORMAL OPERATION. DROVE STRIGHT HOME WITHOUT A REPEAT OF NO BRAKES. WILL CALL CHEVY DEALER ON 02-22-2022 TO COME AND GET IT AND CHECK IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452903February 18, 2022
FUEL/PROPULSION SYSTEM
Fuel line busted. Vehicle only has 53K miles. Could have caused a fire. Must have been a defect in this high pressure line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452745February 18, 2022
UNKNOWN OR OTHER
2013 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE CATAYLTIC CONVERTOR FAILED WHILE BEING DRIVEN. THE VEHICLE HAPPENED TO FAIL ACROSS THE STREET FROM A REPAIR SHOP. THE VEHICLE WAS REPAIRED AT THE LOCAL SHOP. THE CONSUMER LATER WAS INFORMED OF A RECALL. THE MANUFACTURER DENIED REIMBURSING THE REPAIR COST DUE TO AFTERMARKET PARTS BEING USED FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452588February 17, 2022
UNKNOWN OR OTHER
The back hatchback will not stay open and has caused some minor injuries on accessing objects in back of car..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452275February 16, 2022
ENGINE, POWER TRAIN
The contact owns a 2014 Chevrolet Equinox. The contact stated that the rear main seal had blown on three separate occasions. The failure occurred each time at start-up. The vehicle was towed to the dealer and the rear main seal was replaced twice, however, on the third failure there were additional damages done to the vehicle, and the contact was informed that the engine and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452062February 15, 2022
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated while approaching a stop sign and depressing on the brake pedal, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle but heard an abnormal sound and the vehicle then stalled while parking at a nearby parking lot. The contact stated that there was oil leaking from underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to his residence. Upon investigation, the contact associated the failure with Manufacturer Communications number 17329; however, the vehicle was not included. The contact called the local dealer and made them aware of the failure and was informed that the VIN was associated with the Manufacturer's recalls. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 126,094. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451859February 14, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that during the cold weather months, the PCV valve would become clogged which caused oil to leak from the vehicle. The contact initially took the vehicle to an independent mechanic who notified them of a service bulletin that he linked to the failure and referred her to a dealer. The contact called the dealer who acknowledged the failure and informed her that the vehicle needed to be inspected and might be covered under warranty. The manufacturer was then notified of the failure and informed her that the vehicle would not be covered under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 66,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451871February 14, 2022
ENGINE
The contact’s daughter owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was parked, his daughter noticed that oil was leaking underneath the vehicle. The contact stated that he checked the oil level of the vehicle and noticed that the vehicle was low on oil. The contact added 3 quarts of oil to the engine. The contact stated that while his daughter was driving 50-55 MPH, the vehicle started making abnormal sounds. The contact’s daughter veered to the side of the road. The contact met his daughter and checked the oil level. The contact noticed that the oil level was 2 quarts low and topped off the oil; however, the failure reoccurred the following day and the vehicle was jerking. The warning message “Reduced Power” was illuminated. The vehicle was towed to the dealer where it was diagnosed that the PCV valve had caused a rear main seal failure, which damaged the engine. The vehicle was not repaired. The manufacturer was contacted and the contact inquired why his daughter’s vehicle was not included in GM Technical Service Bulletin No.: 14882 but the manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451880February 14, 2022
UNKNOWN OR OTHER
PCV valve froze forcing pressure to blow the rear main seal while driving. Oil went everywhere yet no engine warning light ever came on, just a strong odor. I did not realize what had happened until I parked and found a puddle of oil trailing me. Fortunately I got it to a mechanic in time before the engine locked. However, GM has posted service bulletins and acknowledges this defect yet has not issued a recall. In terms of safety this could cause you to be stranded in an unsafe location or unsafe conditions such as below freezing temps with no heat while waiting for a tow truck assuming you have cell reception to call one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451664February 12, 2022
VISIBILITY/WIPER
Windshield wipers quit working due to ice when parked. Bushing came off of ball fitting on wiper transmission. I replaced bushing and it quit again. I put it back on and it came off again The second failure occurred while driving. I had to operate by hand to remove dirt splatter on windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451627February 12, 2022
ELECTRICAL SYSTEM
power locks with not lock or unlock with key fob or door buttons, doors will only look with the door buttons after exceeding 60+mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451573February 11, 2022
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 50 - 55 MPH, the check engine warning light illuminated. The vehicle was towed to the dealer and diagnosed with continuously variable transmission (CVT) failure, which caused the oil to leak out of the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would assist with the cost of the repair. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451344February 10, 2022
ENGINE
Entered vehicle and smelled exhaust inside. Checked tail pipe and it was clear and blowing out exhaust. Pulled out of driveway and got sudden smell of oil. About 200 feet down the street smelled burning oil. Turned around and went home, car was dying and would not start after. Had to be towed to be checked and was told engine was flooded along with other issues from driving that short distance the way it was. NOT ONE ALERT SHOWED OR IS NOW SHOWING ON DASH OR DISPLAY. Nothing about oil, no check engine, no warnings of any issues. Has been maintained and just had an oil change. Is driven daily and had no alerts or issues. Now we are stuck paying over $6k to replace the entire block when there was no notification that any maintenance was needed. Any notification that pops up, we check and fix immediately. In the shop still and techs say no lights or warnings are coming on still when they turn the car on. Not even check engine when it’s blown! We bought a newer vehicle to avoid these issues and now we are stuck dropping that much or more to replace engine block or buy a new suv all together. Seeing as the economy is horrible right now, we really can’t afford to do either!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451368February 10, 2022
POWER TRAIN
At 129,000 miles the car threw a p0420 code for the catalytic converter being bad. Yes, it is available for inspection. The car burns up oil like it gets paid for it at about the rate of a quart every other week or so which is a known issue for this type of vehicle but Chevy refuses to issue a recall for this year for some reason. The catalytic converter failure is directly related to the excessive engine oil consumption. The check engine light is illuminated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451371February 10, 2022
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 45 MPH, the check engine warning light illuminated and the contact continued driving to the local dealer to be diagnosed. The vehicle was diagnosed and the contact was informed that there was no oil in the engine and that the PCV valve was damaged and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,500. THE CONSUMER STATED THE PCV FAILS WHEN THE OUTSIDE TEMPERATURE REACHES 0 DEGREES. THE MANUFACTURER OFFERED A PERCENTAGE OF THE REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451160February 9, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My car went into safe mode while driving and reduced the speed of my vehicle. This vehicle only has app 85,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451170February 9, 2022
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle was leaking oil from the engine compartment. The vehicle was taken to a local mechanic where it was diagnosed with needing the rear main seal to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451183February 9, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the vehicle was parked outside of the dealership, the contact heard an abnormal ticking sound coming from under the front hood of the vehicle. The contact notified the dealer of the issue and was informed that the noise would go eventually cease after driving the vehicle for a while. The issue persisted and the vehicle was taken back to the dealer. The vehicle was inspected and the contact was informed that the timing chain and assembly needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the failure recurred and the vehicle shuddered and lost motive power. There was no warning light illuminated. The vehicle was first towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the failure was caused by excessive oil consumption related to the timing chain assembly repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451189February 9, 2022
ENGINE, STEERING
My son was driving on I75 and University Dr in MI and all of a sudden there was a loud noise when everything shut down-power steering, hazard lights, etc and with no dashboard emergency warning light. He is strong and was able to get it to the side of the road. And he could have been stuck in fast moving traffic. The dealer Moran Chevy said it was a problem with the main rear valve PVC? Getting water in it and freezing causing engine to be destroyed. Online a number of complaints with same problem. TSB 14882 GM replaced some VIN number engines but not others including my Equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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