Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11449260January 28, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Chevrolet Equinox. The contact stated that while her daughter was driving 45 MPH, the vehicle started making abnormal sounds and then stalled. The warning message “Low Engine Pressure” was displayed. The contact’s daughter was able to veer to the side of the road. The vehicle was towed to the contact’s residence. The contact’s husband, a Ford mechanic diagnosed that the PCM valve had frozen, built-up pressure in the engine, and blew out the pressure which ruptured the rear main seal. The dealer was notified of the failure and informed the contact’s husband that it was a known failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449296January 28, 2022
ENGINE
The rear oil seal busted and was losing oil,which as you know if your out and about and this happens it can damage or lock up your engine.And GM sent out a service bulletin about this problem but won’t cover my repair because our Vin# doesn’t show up,but it clearly says 2010-2014 Chevy Equinox .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449328January 28, 2022
POWER TRAIN
It seems to be a known problem with the pvc valve getting moisture in it, freezes, and then blowing the main seal. I found lots of records online of other victims. It caused loss of vehicle power and dumped oil on the road. Chevy refuses to cover it with a recall and I'm stuck with a $2500 repair on a vehicle with less than 100k miles. I have it at a shop now. I have talked to a dealership and Chevrolet customer service and they say they know it's a problem but there's no recall on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449086January 27, 2022
ENGINE
Drove to work 1/26/22 and heard my engine knocking. During my 10 minute commute there were no warnings, messages or any active dashboard light(s), especially none regarding the engine or oil pressure . Once I parked, my engine seized and began leaking/smoking. The engine needs replaced due to excessive oil consumption and a faulty oil pressure warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449130January 27, 2022
ENGINE
I was driving along the interstate hwy using my cruise control. The hwy dipped into a low area and then back up a hill. The engine revved to very high RPMs to reach speed. Then then engine completely died. I was able to keep control of the vehicle and maneuver to the side of the road so as to not cause an accident. After having the vehicle towed to the nearest Chevy dealership, the service department told me the engine was out of oil. The mechanic said the engine needs to be completely rebuilt. This vehicle was purchased four months ago from a very large multi-brand auto dealership. I’ve driven only 3,000 miles since purchasing. I had not had an oil change. The repair shop says there was no oil leak. They told me these engines are known to consume large amounts of oil and that I should have been putting in a quart a month. General Motors should be recalling these engines! At the very least they should be warning consumers to check the oil frequently. The dealership I purchased this car from said absolutely nothing about oil issues. I could have died driving this vehicle down the highway. As it was I was left on the side of the road in negative temps waiting for help to arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448984January 26, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 57,881.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449009January 26, 2022
UNKNOWN OR OTHER
I was driving to work and when I stopped at a stop light my vehicle stalled. It started up again and whenI went to park it at work, it stalled again. It started again and did not experience any more stalling after that incidence. No check engine light ever came on, however I decided to have it checked over anyway as I did not think it should be stalling. That is when I had the repairs done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448827January 25, 2022
ENGINE
Chevy equinox has known TSB 14882 for blocked PCV port due to too small design. Exhaust and gas smell enters cabin and makes CO alarm go off. Feeling of whoosy and safety issue. GM called and reported issue but they refused to even look at vehicle. If exhaust from engine venting due to high pressure with PCV known clog issue - could cause loss of consciousness next time. Consider this a near miss.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11448701January 24, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 55 MPH, the windshield wipers and transmission became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the ball joint detached. The local dealer was not contacted. The vehicle was not repaired. The contact was concerned about driving the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 93,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448730January 24, 2022
ENGINE
Our car was parked outside for the weekend and we were planning to return home. It was around 14°F outside and starting to snow. Approximately 10 minutes into the trip home, the 2016 Chevy Equinox started to make some faint abnormal sounds. Shortly after the instrument cluster displayed a Stabilitrak Warning. I presumed an issue with the traction control and continued to drive. Shortly after the Equinox went into a failsafe/power limiting mode. We (my wife and young daughters were with me) were within a few miles of a gas station so we decided to try to drive there to not be in the cold weather. Before reaching a gas station, the car stalled and needed to be towed to a service shop. The car was diagnosed with a blown rear main seal causing catastrophic engine failure. It was determined the PCV valve froze causing excess crankcase pressure, blowing the rear main seal. The Equinox had 89,277 miles on it at the time. "Tow" costs: $149.18 Engine Replacement Cost: $6504.30 At no point did any oil related (level, pressure) indicator appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448575January 24, 2022
ENGINE
Excessive oil consumption. My car started burning oil even though I get frequent oil changes and now my engine is blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448533January 23, 2022
POWER TRAIN
The vehicle shutters when shifting up and hard shifts down in lower power bands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448455January 22, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Yesterday, my son noticed that his 2017 Chevy Equinox LX four-cylinder was not accelerating as much. He purchased this vehicle only one year ago. It is a five-year-old vehicle with not many miles on it. The oil was just changed in November 2021. He only drives 8 miles to and from work. While stopped at a light or stop sign yesterday, my son's SUV would "putt-putt" or shut off completely. There was a strong smell of oil coming from the air vents and filling the SUV. When my son pulled over to park, he decided to check it out. From underneath the vehicle, where the transmission is located, there was a huge puddle of oil on the ground. A leak between the oil pan and transmission was discovered when my son took his car to his mechanic. It shouldn't be like this. I checked if there were any recalls. For 2017, I did not find any under the VIN number, however, there were quite a few complaints from customers about the same issue. Is there anything my son should do? He needs the car for work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448326January 21, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The service airbag sensor is constantly going off. It scares me, I am afraid it will explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448353January 21, 2022
ENGINE
The contact owns a 2005 Chevrolet Equinox. The contact stated that after starting the vehicle, the vehicle remained in LIMP mode. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but they are all unable to identify the issue. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000. My 2005 Chevrolet Equinox has been going into limp mode after it's rained for the past 6 to 8 months, with flooding to the floor boards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448366January 21, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving approximately 55 MPH, the engine reduced power warning message was displayed. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448338January 21, 2022
ELECTRICAL SYSTEM
I take my 6yr to school when we got shocked, I thought it was my clothes, but my child got shocked also, then pick her up from school took her to the doctor for her foot, I merged out to the main road and the SUV cut off no warning lights of any kind I got it back started after three attempts then about a minute after that the radio cut off , I made it back home and called the dealer they told me to call roadside, I spoke to them , I had my husband to follow me to the dealership, I dropped it of ,they called me and told me it ready for pick up, and told me they could not replicate it ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448145January 20, 2022
ENGINE
While driving on I-96 in Michigan, the vehicle began to shake, and act like it was going to stall out. The check engine light came on, the no power to engine and check oil level messages appeared, disappeared, and reappeared again. After getting off at the nearest exit ramp, the vehicle did eventually stall out and would not start again. I checked the oil, the dipstick indicated that there was no oil, the dipstick was dry. I was confused because I had just had oil changed approximately 3-4 weeks prior to this incident. I had the vehicle towed to a mechanic where it was inspected and concluded that the engine was damaged and the vehicle would need a new engine. The mechanic indicated to me that there was a known issue with the Equinox 2.4L, 4 cylinder engines, where the engine burns excessive oil internally, leading to engine failure. He had just had another equinox in his shop with the same issue. The mechanic contacted Jasper motors, a company that rebuilds engines, they could get me a new engine, but not until mid-march because there were 40 of this engine on backorder. I conducted an internet search to see how widespread the issue is. Websites such as carbrain.com, chevroletproblems.com, motorreviewer.com, vehiclehistory.com, and wvdot.com, all say the same thing; the 2.4L engine "burns excessive oil". I guess on one hand, you could say buyer beware, you have to know what you are purchasing, but on the other hand, the Chevrolet dealer that I purchased this vehicle from did no disclose to me that there was a know issue with these engines and I should continually check the oil levels. Had that been disclosed, I would have likely purchased a different vehicle, or, at least had the necessary knowledge to prevent this from occurring. If there is a know issue with this engine burning excessive oil, why hasn't it been recalled and fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448168January 20, 2022
SERVICE BRAKES
I own a 2018 Chevy Equinox. The brakes have now failed 3 times. Dealership confirmed each time it was an issue with the brake vacuum pump. The Equinox has not been included in a recall, yet there are clearly safety issues. GM had numerous cars recalled for this exact same reason. There is a serious safety issue here. I am now without a car again because of a third brake vacuum pump failure. I have not been able to get any assistance from GM or my local Chevy dealership. I now am faced with a bill for repair for almost $2000. It is ridiculous to think that such a serious safety issue would exist and the industry will not acknowledge that it goes far beyond the vehicles they have already recalled. I wonder how many more accidents will happen before this is corrected. To be honest, when I do get my vehicle back I’m not sure I will drive it. When you lose your breaks 3 times it’s very difficult to trust. I would like to see this corrected and the Equinox needs to be added. My car has 128,000 miles on it at the time of the third failure. The other two failures were at approximately 60,000 miles and 92,000 miles. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448277January 20, 2022
ENGINE
I reported earlier in regards to the turbo going out in cold weather. The turbo was fixed finally (happened before Thanksgiving) on 1/13/22 by the dealer. RMPs are running high (65 MPH - RMPs are 2300) and it isnt shifting properly. wont shift to the next gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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