Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11458539March 27, 2022
UNKNOWN OR OTHER
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458290March 25, 2022
UNKNOWN OR OTHER, WHEELS, STEERING
Car has been brought in three times for wobble at speeds of 39 mph accelerating shaking steering wheel. Dealer continues to just add weights to tires and problem does not go away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458397March 25, 2022
VISIBILITY/WIPER
I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457953March 23, 2022
VISIBILITY/WIPER
The wipers on our 2016 chevy equinox suddenly stopped working, early yesterday morning, while driving on the interstate, in the rain and in the dark. EXTREMELY DANGEROUS CONDITION!!! Contacting the dealer today. We have not had the car inspected by anyone! There have been no previous problems with the wipers. After a long search on the internet, I found a special coverage adjustment N192266180, dated December 2019. This is not recall. It states that the owners will be notified. AS OF 3/22/2022, I HAVE NOT BEEN NOTIFIED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457578March 21, 2022
SERVICE BRAKES
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would suddenly brake and jerk. After the failure, the vehicle would drive and operate as needed. The contact experienced the failure approximately six times. The brake warning light was illuminated. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457715March 21, 2022
ENGINE
Excessive oil usage resulting in the need for a new engine. Car gave no warnings.. no engine light, no oil light, no issues previously starting up. Been looked at by the dealership and quoted $10k for a new engine. With only 150,000 miles, a 2 year old battery, a new water pump and alternator, and full synthetic regular oil changes; I do not believe there should be this significant engine damage to result in an engine replacement. I'm mostly upset that the car ran fine and then suddenly stopped with no warning and now there are such costly consequences that could not have been prevented if there are no signs of issues until it is at a point of no return. There is no oil leakage or any other fluid nor did the engine blow, smoke, or show any signs of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457665March 21, 2022
UNKNOWN OR OTHER
front end shakes at 25-30 mph. after 30 it goes away. 35000miles. 4 wheel balanced and no bent wheels or out of round tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457394March 19, 2022
POWER TRAIN, SERVICE BRAKES, ENGINE
When my car is parked (no emergency brake on) on a SLIGHT incline & the driveway is completely dry, it slides down the driveway 10-20 feet in its own with the wheels turning. It has happened at 4 times & once someone was trying to get out & it was frightening. It’s ended up on the sidewalk where it could hit pedestrians. I can’t drive an UNSAFE vehicle & the dealer says since they can’t replicate it, they can’t fix it (as if I’m lying that it happened) & to just always use the emergency brake even though the car manual doesn’t say anything about that being how the car works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457463March 19, 2022
EXTERIOR LIGHTING
The ambient light sensor is very sensitive. There can be full sunlight, but if I go in the shadow of a truck or a tree, the sensor dims the dashboard lighting. If I go under any sort of bridge, no matter how short, the dash goes dark. Sometimes it takes over 10 minutes for it to go back to normal. The ambient light sensor should be facing straight up at the sky. Also, the sensor should be connected to the vehicles GPS and the clock for the time of day. I rely on the info center on the dash for the GPS and other items. If I cannot see the info center, it can lead to a collision. I have brought my vehicle to the dealer and they refuse to do anything. Also, during the day, I use prescription sunglasses while driving, so it makes it really difficult. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457224March 18, 2022
SERVICE BRAKES
While my wife and I are traveling on the highway out of town going 72 mph there was traffic and she began to press the brake peddle but car didn't want to stop. She had to push all body weight on the brakes and the brakes seem like it's hesitation and vibration but eventually stopped. This is very dangerous and brake service light came on. I pull off the exit and check fluids and brakes and all looks normal as I know some about cars. I called to get it checked today and lady said to bring it in right away as they are aware of this common issue with these equinox. She say either canister or pump failure which I researched and have many people who have complained but GM has changed 2018 certain models but failed this model year also and didn't fix the design for this model year of 2019 D2. Need this investigation to continue and I will begin petition for class action suit against GM which they have been notorious for law suits. Please help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457330March 18, 2022
POWER TRAIN
Transmission Control Module is a known problem on these vehicles. When it fails, it causes a failure in the clutch wave plate resulting in a catastrophic failure in the transmission. I believe this problem is a safety issue and needs to be reported to GM Motor Corporation!!! I am currently experiencing the delayed shifting from park to drive. On some occasions, the vehicle drops into limp mode and will not go over 15 mph. It occurs at random times and when it does, it will downshift violently almost to the point of over-running the engine. It is a real safety hazard and needs a recall!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457275March 18, 2022
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 70-75 MPH, the messages "Fuel System Needs Service", "Front Detection System Needs Service", and "Side Detection System Needs Service" and other unknown messages illuminated. The contact exited the highway and veered to the side of the road. The contact called OnStar, who assisted her to run a diagnostic test on the vehicle. OnStar informed the contact that two unknown codes were found. OnStar advised the contact to take the vehicle to the nearest dealer for repair. The contact turned off the vehicle for a while. Upon attempting to restart the vehicle, the vehicle failed to restart after several attempts. The vehicle was towed to the local dealer, where it was diagnosed that the Body Control Module (BCM) had failed and the part to repair the vehicle would not be available for 1-3 weeks. The manufacturer was notified of the failure and expedited the repair of the vehicle by shipping the part to the dealer within a week. The contact stated that the vehicle was repaired; however, the side detection system was still inoperable. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457089March 17, 2022
ENGINE
Excessive engine repairs. I have done all the recalls and in November had to again have major engine work done on my car for excessive oil usage damaging the engine. I have also twice had transmission problems. In November my car just shut down in the middle of the highway and required major engine work done again. I have always made sure to do all the proper maintenance on this car. Now I am out of warranty and looking at around $6000 more in repairs again. I have been told by several car places that have looked at this car that there have been many problems with this car‘s engine. Engine light repeatedly goes on and when checked and fix goes off and goes back on within a week again. I have talk to GMC and they said because I am no longer under warranty nothing can be done. I feel like this car needs to be either replaced or the engine needs to be replaced by them. This last time has made me very worried since my car completely died in the middle of a busy highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457047March 16, 2022
ENGINE
My vehicle is burning too much oil. I have to put a quart of oil in less than every thousand miles. This is a problem for me and my family, when it comes to safety. I took it to the dealer they say that's normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456958March 16, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457006March 16, 2022
ENGINE
Extreme oil usage. It is burning a little over one quart per 1,000 miles driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456837March 15, 2022
ENGINE
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving 65 MPH, the vehicle started sputtering and then lost motive power and stalled. There were no warning lights illuminated. The contact checked the oil and noticed that there was no oil in the engine. The oil indicator showed 46 percent oil life remaining. The vehicle was taken to an independent mechanic who informed the contact that the rear main seal needed to be replaced. Additionally, there was condensation in the engine and main seal had popped out. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 134,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456850March 15, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
The trailing arm bracket rotten through the frame. This is due to premature rusting/rotting of the frame. Apparently Chevy has had this problem, every I spoke to kept saying "check with Chevy for recall" The dealer tried to fix the problem by (modifying the trailer arm? not sure what that means) but approximately two weeks later it went through the frame again. Took it back to dealer but they were unable to fix this problem and sent me on my way. It was a very good thing that while driving this vehicle nothing major happened. I found a body shop that tackled this and fixed the frame. It was very expensive and I feel Chevy should be responsible. I have attached pictures that the R&M Auto Body gave us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456547March 14, 2022
VISIBILITY/WIPER
Wiper transmission not working. The motor is fine but the transmission keeps disconnecting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456565March 14, 2022
UNKNOWN OR OTHER
Bought my equinox from CarMax last Feb. I am hearing a 'knock, knock, knock, knock' coming from the back. It been going on for a while now and no one seem to know why. The car also do a jerking when at stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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