Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11462592April 28, 2022
STEERING, SERVICE BRAKES
at stop signs, when autostop/start re engages the vehicle jerks and shows several warnings on the dash saying service brake assist, parking break released, forward collision reduced. the steering wheel locks up for under 3 seconds before it releases and can be steered again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462593April 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
emergency forward breaking alert will randomly go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462595April 28, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM
rear liftgate will only open most of the time it will not close when using the buttons on vehicle or on key fob, ongoing issue since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462466April 27, 2022
ENGINE
While driving the vehicle, it stalled and the engine shut off in the middle of the road. After taking it into the respective vehicle's dealership, they came to find that the timing chain in the engine broke and the engine was no longer in running condition. I have two children under the age of 7 that were in the car that stalled in the middle of a busy road. I was able to make it into a median but if that had not been available we would have been left in a very dangerous situation. After looking into the issue, it is a known problem that the specific make and model of car has been experiencing, which the manufacturer GM had put an extended warranty on. The warranty is expired though and they are no longer willing to cover repair costs, even though it is a known problem that is ongoing. The check engine light was on for two weeks or so, but with this car, it usually would turn on when I needed to get the oil changed and would shut off after the change was made. That was my assumption was that the issue was this time as I would have no other reason to believe it wasn't the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462247April 26, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an unknown speed the engine revved, a burning odor was detected with the check engine warning light illuminating The vehicle was taken to Pep Boys where the failure was diagnosed as an oil leak and a smell of burning odor. The vehicle was taken to an independent mechanic who diagnosed the failure as an oil leak in the transfer case. The mechanic stated that the catalytic converter and exhaust manifold needed replacement. The catalytic converter and exhaust manifold were replaced. The contact stated that she picked up the vehicle however, the engine warning light illuminated. The vehicle was taken to the mechanic who stated that there was an excessive oil consumption failure and the fuel intake sensor needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance as there were no recalls open. The approximate failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11462349April 26, 2022
ENGINE, POWER TRAIN
Damages to my engine were caused solely as a direct result of excessive oil consumption caused by defective piston rings used by GM during manufacturing that caused piston ring wear. The repairs that are needed are the direct result of excessive oil consumption caused by defective piston ring wear causing time chain to stretch and break. I took very good care of my car and had the oil changed every 2,000 to 3,000 miles. I had the oil consumption test done at Thomas Chevrolet in Media, PA which proved my car was burning excessive oil which was supposed to be covered under multiple recalls from GM - SB 13-06-01-003F. I was told there was nothing wrong with my car and after driving only 2,605 miles, my engine failed. The guide broke off and was sheared into fragments, chain was roaming free, chain cut into top of valve cover, cracked formed in top of valve cover, oil was leaking out of hole, motor shavings all inside motor from internal parts, grinding was due to lack of lubrication from oil being lost, causing knocking noises. Dealer recommended engine replacement at a cost of $7,800. Also SB-10090101-2280-1 also concerns the oil consumption problem and timing chain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462209April 26, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH during a rainstorm, the contact heard the driver's side windshield wiper making a snapping noise before with the windshield wiper ceased operation. The contact stated there was no warning light illuminated. The contact had driven the vehicle to the local dealer, where it was diagnosed that the windshield wiper transmission needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462001April 25, 2022
VISIBILITY/WIPER
Wiper assembly has had to be repaired twice and then replaced altogether due to plastic caps in wiper assembly. While driving in a heavy rain, the wipers just stop mid swipe, which nearly caused a wreck due to visibility reduction. The same problem has happened in other Equinox vehicles before and after my vehicle year, and had recalled for safety issue but not 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462104April 25, 2022
UNKNOWN OR OTHER
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour, thank God there were no cars near nor behind me, it would have killed me and my daughter So now the service stabilitrak light is on / the check engine light is on / the power steering light and break light comes on and then goes off. The diagnostic read says – 1.)P0575 Cruise Control switch, 2.)P0700, 3.)U0101 - loss communication with transmission control module replace, 4.)Transmission input shaft speed sensor, 5.)Replace transmission electrical hydraulic control module, 6.)U0073 CAN bus Communication Is there a recall on this – this is very dangerous!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462133April 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brakes lost all fluid. This resulted in a loss of function for related systems including adaptive cruise control, auto emergency braking. Limited braking capability put my wife and I in danger. The car was less than a week old at the time. The dealer repaired it immediately on Monday morning. Dealer attributed the problem to a loose brake line. The warning lights and e-mail messages came in after the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461922April 23, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461736April 22, 2022
ENGINE
Got oil changed regularly in the car only to have my engine misfiring a month after having my oil changed. Took it in to get looked at and they told me there was next to no oil in the car and that my car was burning extra oil and that I was going to need a new engine. After one google search I have come to find that this problem is not uncommon and that there was a class action lawsuit, but only went up to year 2013, even though the issue did not stop with the 2013s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461781April 22, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2015 Chevrolet Equinox. The contact stated that after turning off the vehicle, the vehicle experienced a run-on. The check engine warning light was illuminated. The contact stated that the failure had recurred several times. The vehicle was taken to the dealer where it was diagnosed that the fuel pump was cracked, causing fuel to leak onto the engine compartment. The dealer informed the contact that the fuel pump needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461775April 22, 2022
AIR BAGS
The contact owns a 2021 Chevrolet Equinox D2. The contact stated while his wife was driving at 15 MPH in a traffic circle, another vehicle crashed on both the front passenger's side door and the rear passenger's side door of the vehicle. The airbags failed to deploy. There were no warning lights illuminated. The contact's wife did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody shop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461587April 21, 2022
ENGINE, POWER TRAIN
The “Check Engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461196April 18, 2022
AIR BAGS, SEAT BELTS
Accident April 26, 2021 where our vehicle was hit "Straight on Front Left" and seat belt tensioner did not restrain the passenger & "Air Bag did not deploy". Request EDR (Event Data Recorder) be scanned to determine what happened and how the car systems functioned or did not function properly. Driver suffered head trauma as a result of the accident. Please advise on action needed to follow up on this malfunction.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11461200April 18, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING:RACK AND PINION
The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be replaced. The vehicle was not repaired. Additionally, the windshield wipers failed to operate as needed, and the vehicle would remain on after the key was taken out of the ignition. The manufacturer was made aware of the failure and reimbursed the contact for the timing chain replacement. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461132April 18, 2022
SERVICE BRAKES, ENGINE
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460851April 15, 2022
SERVICE BRAKES
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460298April 10, 2022
VISIBILITY/WIPER
Wiper motor stopped working in severe heavy rain storm. Had zero visibility at night. Had to drive 2 miles before I could safely park vehicle and not go in a ditch or hit another car. Next day went to Auto store got replacement $124 later its fixed by myself. Same issue as recall on 2014-2015 models 2016 needs to be included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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