Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11474559July 18, 2022
SUSPENSION, POWER TRAIN
1. TRANSMISSION AND CORE STRUCTURE 2. The vehicle was apparently in a bad accident, damage was not exposed at the time I purchased the vehicle. 3. Unknown 4. The vehicle or component has been inspected by a reputable transmission shop, and Car Max has inspected the vehicle as well, 5. I did notice from day one, that the car was lower on the front left side, and the car started to hesitate when engaged in the drive. NO WARNING LIGHTS!! 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474573July 18, 2022
VISIBILITY
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving in inclement weather, the windshield wipers failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474387July 17, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Since I bought this car I have had to replace sensors like they’re going out of style. However I would like to report on 3 sensors that went out simultaneously on my vehicle in heavy traffic. I had the vacuum boost sensor for my master cylinder, my cam shaft sensor and my crank shaft sensor go out simultaneously. As a result my vehicle engine cut off completely (battery components still working) and I had zero control over my breaks. I had to use my full body weight on my break pedal to get the vehicle to stop. I was fortune to have been able to pull off into a parking lot. I have had to replace several o2 sensors on this vehicle. I didn’t think anything of having any electrical issues until this happened. My check engine light has stayed on for over a year despite clearing codes and replacing o2 sensors. We check periodically and the only code is usually for the o2 sensor. We can save the sensors we have replaced for inspection if necessary. I had a low engine power signal flash across the infotainment system just before this happened. I was in heavy traffic and I’m just fortunate I was able to get out of the way quickly enough before I hurt myself or someone else. The break issue and loss of power was actually terrifying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474125July 15, 2022
VISIBILITY
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474154July 15, 2022
POWER TRAIN
The contact owns a 2005 Chevrolet Equinox. The contact stated that upon inserting the key into the ignition switch, it failed to function properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was repaired under NHTSA Campaign Number: 04V302000 (POWER TRAIN). However, the failure reoccurred and the vehicle was taken to a second dealer, Countryside Chevrolet (71 Cat Creek Rd, Franklin, NC 28734), where the ignition switch was replaced for a second time under the recall. However, the failure persisted. The contact's daughter was unable to start the vehicle after several attempts. The contact contacted AAA who assisted her daughter to start the vehicle. The contact's daughter was able to continue driving. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474171July 15, 2022
VISIBILITY/WIPER
My windshield wipers quit working while it was raining. Preventing me from being able to see the road and other vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473847July 14, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle consumed an excessive amount of engine oil. Additionally, there were rattling sounds coming from the vehicle, which alerted the contact that the engine oil level was low. The contact added a quart to two quarts of oil to the engine. The dealer was made aware of the failure and informed the contact that the vehicle was a high-performance vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473495July 12, 2022
ENGINE
Excessive oil consumption causing malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473629July 12, 2022
SERVICE BRAKES, ENGINE
While driving the Brake pedal became very hard to press and stopping distance increased greatly. the check engine light and service brake light on the dash became illuminated. After looking online it became apparent that there are a lot of people with Chevrolet vehicles equipped with the 1.5L engine that had the same problem and the cause was a faulty vacuum pump. I removed the vacuum pump and it has broken pieces that have fallen off of it and are now inside of the engine and will need more engine components removed to have access to remove all of the metal fragments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473287July 11, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed in a rainstorm, the front windshield wipers became inoperable creating a visibility hazard for the driver. The cause of the failure had not been determined. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility) which described the failure that had occurred. After notifying the manufacturer, the contact was informed that the part for the recall repair was not yet available. The contact stated that the failure had occurred on a previous occasion and the vehicle was repaired. The local dealer was not informed of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473332July 11, 2022
VISIBILITY:REAR WINDOW WIPER/WASHER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WINDSHIELD WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR SAFETY RECALL N212352530.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473308July 11, 2022
SERVICE BRAKES
Was driving 75mph on interstate and had to brake for car in front of me and had ZERO brake assist. Pedal was extremely hard to push and almost no braking power for vehicle. Vehicle has only 32,450 miles on it. Braking assist never returned and had to get vehicle in for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473071July 9, 2022
VISIBILITY/WIPER
Back hatch window blew out overnight sometime between 1am and 8am for no reason. No signs of vandalism as this vehicle is parked in the driveway several feet away from sidewalk and multiple other vechicles parked in same driveway. No projectiles types found inside vehicle cargo hold either. Temps were in the low to mid 60s during this timeframe. Remaining glass appears to be slightly pushed outward. Would create serious safety hazard if this happened while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472495July 6, 2022
VISIBILITY/WIPER
Yesterday I was driving home during a rain storm and my windshield wipers all of a sudden stopped working. I had to pull over on the highway and wait for the storm to pass which was very dangerous situation to be in on the side of the highway with low visibility due to the rain and wind. We took a look at it later that night and the linkage came apart. There were no warning signs it just all of a sudden stopped working. I did find a special coverage adjustment that is available for this vehicle but I have over the 150,000 miles which doesn't apply to this vehicle. Are there other options for those vehicles that are over the 150,000 mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472388July 5, 2022
VISIBILITY/WIPER, VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated that while her husband was driving 65 MPH, the windshield wipers stopped working in a rainstorm. The contact stated that she had received NHTSA Campaign Number: 22V165000 (Visibility) in May. The dealer was contacted and informed her that parts were not yet available for the recall repair. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472132July 2, 2022
ENGINE, FUEL/PROPULSION SYSTEM
We received a message on our in car display that said reduced engine power and the check engine light came on. We stopped, we raised the hood to investigate and there was oil all over the engine and engine compartment, as well as under the vehicle. The oil dipstick was out of its place by about 2”-2 1-2” That is where the oil came from. When I refilled the crankcase to replace the engine oil that was lost, it took about 3-3 1/2 quarts to refill (oil capacity is 4.5 quarts). When taken to the dealer for service, they said there was gasoline in the oil and that the engine oil needed to be changed. Once the oil was changed and the vehicle was test driven, the dealership said there was no gas in the oil, but gave no explanation as to what caused the oil dipstick to become raised from its normal position allowing the oil to escape. Oil and gas could cause a fire on board the vehicle. Oil could also get on the tires as well as the highway, causing a loss of traction and control of the vehicle, as well as other vehicles and drivers that ran into the oil/gas that fell from the vehicle to the road surface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472139July 2, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471974July 1, 2022
ENGINE
My PVC hole for my oil got plugged due to a poor design choice resulting in water build up to accumulate inside the tube. As a result the rear main oil seal blew out resulting in significant damage to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471668June 30, 2022
ENGINE
I have to get the engine pistons replaced at 115,000 miles. The car has consistently been over consuming oil and I have had to top it off with new oil every 500 miles or so. I had it happen twice where the vehicle lost all power while I was driving (one of which in the middle of an intersection), and I had to completely turn of the car and turn it back on. My vehicle seems to have the same engine as the 2010-2013 Equinox’s that has been recalled for the exact same reason. Replacing all the engine positions and other parts is going to be $5,000, and this seems like the 2014 Equinox needs to be added to the class action lawsuit that addresses the same issue in earlier model Equinox’s. I have smelt burning oil and the initial issue that lead me to discover the problem was that my vehicle was idling at a high RPM and was having trouble shifting in low gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471723June 30, 2022
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated that while having a routine oil change at the local dealer, the contact was informed that the high-pressure fuel pump was inoperable causing fuel to leak into the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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