Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11476745July 31, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM
I was driving along and all of a sudden heard and felt a crunching underneath my car. I went directly home and upon shutting my vehicle off, it ran for a few seconds more before quitting. There was also fluid(gear oil) pouring out from underneath my car. No warning lamps or messages. I had the vehicle towed to a mechanic where it was confirmed that the fuel pump and transfer case were non operational.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476771July 31, 2022
UNKNOWN OR OTHER
UNKNOWN. This particular make & model has an oil consumption recall & a recall on the piston rings due to the oil consumption. I have owned the vehicle since 2019 & have had issues with it every since it was purchased. It was taken to the dealership for idling & a rear knocking consistent noise & they could not find the issue & they were even aware that had recalls but could not find an issue or even offer to fix the recall issue. Now, the past year it has been consuming oil & it has completely stop operating & smokes like crazy. The check engine light is not even on & the car is feeling like it is overheating as well. Still, there are no warning or check engine lights on. The car is not giving any codes on a diagnostic meter. Last year the check engine light came on & all fluids were changed & air intake & valves were replaced as well. I have received both recall letters after purchase but was unsuccessful at getting anyone to locate or search for the recall issue. Our safety was compromised as the car just completely stopped going in traffic & could have caused someone else to hit it due to it stalling. I am not certain at what component has failed but the complete system is inoperable. UNKNOWN cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476674July 30, 2022
ELECTRICAL SYSTEM
Clock often has the wrong time and has to be reset but does not keep the accurate time after resetting. I found a TSB PIC6096B regarding this concern but not sure if any fix is available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476716July 30, 2022
FUEL/PROPULSION SYSTEM, ENGINE
2013 Equinox Awd - Issue while driving and coming to a stop or low idle car stalls out while waiting to turn in intersection. Very scary car goes into limp mode after about 15 minutes of driving with engine light on. Have taken to dealer ship in 3/31/2022 code p0191 and p0172 vehicle runs rough. Dealer replaced fuel tank fuel pump and said fixed. Driving home 15 min issue happened again took back to dealer. Dealer ran many test and replaced many parts with no luck solving issue after having car in shop until 7/29/2022. Dealer said to get a new car they have no idea how to fix issue and not safe to drive when stalling in bust traffic. Dealer stated they called manufacture and they didn’t have a answer for fix to issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476386July 28, 2022
ENGINE
Driving down the road I started experiencing very strange engine noises with no warning lights or other indications. When I arrived home I found that the dipstick showed no engine oil. Gauges showed no issue and engine oil life still showed well over 50% (I believe there were about 2600 miles since the oil change). I took it to the dealer and they indicated they could not find any source of oil leak, changed the oil and asked me to stop in at 1K miles to investigate. When we finally did have it checked the advised that pistons and rings needed to be replaced as well as timing components. Then I read online about significant oil consumption issues with this engine AND that there can be a sudden loss of oil causing the engine to seize up. This can cause the wheels to lock up and create a dangerous situation. The engine is now using about 2Qts per 1,000 miles but the gauges are still showing normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476178July 27, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11476183July 27, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476220July 27, 2022
VISIBILITY/WIPER
I was driving home from work at approximately 6:45 pm, during a downpour with high winds. My wipers had been on their highest setting for about 30 seconds or so when they rotated beyond their usual stopping place, to the point where the driver-side wiper was actually off the windshield and resting on the body of the car, and then completely stopped working. Changing the interval settings did not have any effect. When I stopped on the side of the road I turned off the wipers, put them back onto the windshield, and tried turning on the wipers on again, but they still did not move. I did however hear the wiper motor activating at regular intervals like its trying to move the wipers(no grinding/clicking indicating resistance), and when I move one wiper manually the other moves in tandem, so I believe that one of the parts that connects the wiper motor to the wiper arm assembly (not just a single wiper) is what failed. While it wasn't dark out yet, it was raining hard enough that visibility was reduced even with the wipers on; so having them go out like they did in a high-traffic area at the end of rush-hour put the safety of myself and others at risk. Vehicle is a 2012 Equinox LTZ, 166,815 miles, nothing on the dash at the time of the failure, and no sounds/symptoms to indicate a pending failure. The vehicle has not been inspected by anyone yet since it just happened today, but I am trying to see if I can visually locate the part that failed, and the vehicle is available for inspection upon request. I don't know if any others have had this problem on a 2012 Equinox, but I am aware of a recall on components from the wiper systems on the 2014 Equinox that was just announced in May 2022, as well as a recall back in 2016 on the 2013 Equinox; both of which were due to part corrosion causing the wipers to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475947July 26, 2022
ENGINE
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only .5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475950July 26, 2022
VISIBILITY/WIPER
Windshield wipers stopped working, attempted to get the car repaired at a local dealership, they stated the windshield wiper recall was not office yet and they also did not have any parts to complete the repairs. I could not drive the car without the windshield wipers being operable, had to pay our of pocket to have the repairs done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475724July 25, 2022
VISIBILITY/WIPER, ENGINE
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475763July 25, 2022
ELECTRICAL SYSTEM
Having problems with the power locks not working, can't lock from the inside driver's door. Door chime goes off with keys out of ignition. Says theft is detected and now the car tries starting on its own without the keys in the ignition. The car has also been in park, the car made a loud noise and started rolling. Safety issue seems to be in the wiring. Who knows what this will effect next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475773July 25, 2022
VISIBILITY/WIPER
On May 6, 2022 I was driving my 9 yr old daughter home from school during a severe rainstorm and my wind shield wipers just stopped working. Absolutely no movement from them. I got out in this storm on the side of the highway to try to fix them and they would not move. I was 30 minutes from my home and my weather app stated the storm would not stop for hours so I had to drive home with no wipers. I am a single mother of 2 kids with absolutely no help and this is my only vehicle. I've been caught in the rain multiple times in this car since May and I've never shaken in fear like I have when I have to figure out how to get this car home in the rain. I have to check the weather multiple times a day if I need to go anywhere to make sure I don't get caught in a storm. I've canceled multiple doctor appointments because it was storming during the time of the appointment. I had to cancel a trip I planned on taking my kids on because I could not afford to rent a car and I am too afraid to drive my car very far from home.It's summer and my kids are out of school and I can't take them anywhere far because I am too afraid to drive this car because it rains a lot here in the summer. There are no warning lights, nothing else happening...it sounds like the motor works but nothing happens when I turn them. Believe me, I try every time I get in. I took the car to a dealership(Moses in Huntington, WV - Trish Marnix the service manager tried to help) to see if they could see if it was a quick fix however it was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475780July 25, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2016 Chevrolet Equinox. The contact stated while changing the engine oil, she noticed that the oil consumption was not normal. The contact stated that approximately two to three quarts of oil needed to be added every week. Additionally, the vehicle had stalled while driving up the driveway. The contact stated no warning lights were illuminated. Additionally, the engine was making a ticking sound while driving. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The manufacturer had been informed of the failure and the contact was referred to a dealer to schedule a diagnostic test. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475564July 24, 2022
VISIBILITY/WIPER
It was pouring rain, had the wipers on highest setting. Then all of the sudden they quit. I was stuck at an old church in the middle of nowhere Kentucky and in a hell of a thunderstorm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475584July 24, 2022
UNKNOWN OR OTHER
After driving an arriving at home, I open the hood to let the heat out. Heat coming from cat. converter. or eng. not sure. It is so hot , I cannot put hand anywhere. My point is, I believe all those rubber hoses are going to wear out fast. Dash temp. gage is below half way. All that heat , battery wear etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474946July 20, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
While driving at the speed of 45mph… the vehicle suddenly started increasing acceleration to 62 mph……attempts to apply brakes failed…. Was unable to stop acceleration Brake pedal was pressed all the way to the floor an car was slammed into PARK…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474669July 19, 2022
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474713July 19, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The contact stated that the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474418July 18, 2022
ENGINE
The Ecotec 2.4L engine installed within this vehicle has been, at an increasing rate, burning oil. At the vehicles most recent change, it burned 2 quarts of oil, which is the most it has ever burned. I'm also concerned that the low oil pressure sensor warning did not come, since it was 2 quarts low on oil. Over the past 50,000 miles, about, the vehicle averaged burning about 1 to 1.5 quarts of oil. I believe there is something systemically wrong with this vehicles Ecotec 2.4L engine that is causes it to burn oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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