Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11479580August 16, 2022
ENGINE
You must be aware of the problems that the 2.4 ECO-TEC engine has in relation to oil consumption and clogged PCV valve in cold weather. When the valve freezes it results in oil loss and engine failure which puts the driver and passengers in a very dangerous situation. I had to rebuild my motor for $3100 and I had to replace the valve 4 different times. Its all about the money and how much GM would have to pay to make this problem right. Instead the NHTSA turns a blind eye to the dangerous problem and instead investigates on why some wiper blades don't work. Do some real investigation by first Equinox oil consumption problems and read some real accounts of owners being put in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479663August 16, 2022
VISIBILITY/WIPER
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving in inclement weather, the windshield wipers failed to operate. The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,340. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478983August 12, 2022
VISIBILITY, VISIBILITY/WIPER
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number:22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479015August 12, 2022
VISIBILITY/WIPER
Driving in heavy rain on highway and windshield wipers just suddenly stopped and froze mid windshield almost hydroplaned and almost got rear ended when I slowed down despite putting caution lights on. Wipers are still not working and I have contacted multiple dealerships about this and there being a possible recall and am told there is not a permanent solution. I finally got one dealership in the area that will look at the issue. I have the incident recorded on dash camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478740August 11, 2022
VISIBILITY/WIPER
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while operating the vehicle the failure listed in the recall had occurred. No further information was available. The failure mileage was 239,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478839August 11, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 mph during rain when the windshield wipers suddenly malfunctioned and detached from the vehicle. The contact took the vehicle to a certified mechanic who stated that a necessary part had malfunctioned. The windshield wipers were replaced. The approximate failure mileage was 70,000. Vin tool confirms remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478687August 10, 2022
SEATS
The contact owns a 2011 Chevrolet Equinox. The contact stated when entering the vehicle and sitting on the driver's seat, the seat dropped impairing the contact's access to visibility and ability to steer safely. The contact had not taken the vehicle to a local dealer or independent mechanic to have the vehicle diagnosed. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V447000 (Seats). The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478131August 8, 2022
VISIBILITY/WIPER
On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to NHTSA the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478157August 8, 2022
VISIBILITY
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478260August 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Driver side blind spot would wrongfully detect a vehicle in the blind spot when there was no other vehicle around. In certain cases it would leave a huge uncertainty whether you could or not change lanes to left or make a left turn safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478099August 8, 2022
SEAT BELTS
When retracting the driver front seat belt a “binding or grinding” noise is present when the belt unspools to be attached around the driver. After buckling and movement in the driver’s seat the noise is still present. The belt appears to retract but the noise is still present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477712August 5, 2022
VISIBILITY/WIPER
while driving in a rain storm my wipers stopped working. Had to move from 3 lanes of traffic to the side of the road with zero visibility out of my front windshield. Wipers had no power, windshield wiper module failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477714August 5, 2022
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO RECEIVING A RECALL REPAIR NOTICE FOR THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477537August 4, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH in a rainstorm the windshield wipers suddenly became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was included in the NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 128,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477561August 4, 2022
VISIBILITY/WIPER
Driving along freeway with wipers on in heavy rain and the wipers just stopped working. I was able to pull over safely but was not able to drive for hours till the rain stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477633August 4, 2022
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at 50 MPH and attempting to accelerate, the vehicle failed to respond as needed. The vehicle was taken to an independent mechanic who replaced the resonator. The contact stated that the failure persisted and the vehicle started chugging while driving. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted and stated that the vehicle warranty was expired. The failure mileage was 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477065August 2, 2022
ENGINE
My timing chain on my 2013 Equinox broke with no warning. There was no engine light to alert me, i never once had a service tech tell me i needed to change this chain or proactively deal with the problem. We had never had too much oil consumption, and now I am told my engine needs to be replaced for $9,000 or i need to buy a new car. The dealer says nothing can be done, this isnt covered under warranty, and my car is now worthless. This broke late at night in a parking lot, and i had to wait nearly an hour to be towed and get home, but this could have been much worse if I had been driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477135August 2, 2022
VISIBILITY/WIPER
On July 31 , 2022 I was driving our 2015 Chevy Equinox in a heavy rain storm with the wipers on high . Suddenly the wipers quit working and upon inspection the arms moved easily by hand . We contacted a dealership and was told they didn't know about a recall and that it would be 3 weeks before they could look at it . I also talked to the Chevrolet help center that said my specific vin number was not in the recall . I am currently sending it to a service center to be fixed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477137August 2, 2022
UNKNOWN OR OTHER
I own a 2020 Equinox with a VIN of 2GNAXUEV1L6226983 and is still covered under the manufacture warranty. I am experiencing the technical issues reported in the Service Bulletin concerning the climate control odor when the engine restarts which affects 2020 to 2022 model year Chevy Equinox and GMC Terrain vehicles. I have contacted both the dealership I purchased the vehicle from and the General Motors Customer Service Hotline. Both have indicated to me that my VIN is not listed on the Service Bulletin and that I would have to pay out of pocket for the correction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477228August 2, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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