Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11504549January 30, 2023
SUSPENSION
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving approximately 10 MPH, a rattling noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer on various occasions; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring and that the rattling noise was becoming louder. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504259January 29, 2023
WHEELS
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504183January 28, 2023
ENGINE
The engine is burning excessive amounts of oil at 120,000 miles. GM should take responsibility for this defect and fix the problem. Never ever buying one again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504081January 27, 2023
ENGINE
Car is burning more oil than it is suppose to on my vehicle. I have to add oil every other week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503877January 26, 2023
SERVICE BRAKES
I went to the gas station to fill the car with gas. I pulled along the pumps and put on the brakes but they failed and I applied again failed again so I put into netural and ran into a pole. I called GM and they checked the brakes could not find any problem. I ask if they checked the computer but they didn't know. the Equinox only had 170 miles on it. That is my problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503616January 25, 2023
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the tensioner pulley bolt had detached, causing damage to the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503650January 25, 2023
ENGINE, VISIBILITY/WIPER
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving in a rainstorm with the front windshield wipers activated, the wipers suddenly became inoperable. The contact stated that the failure only occurred while the wipers were operating in the high position. The cause of the failure was not yet determined. The contact stated that on another occasion while driving at an undisclosed speed, the check engine warning light suddenly illuminated, and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503701January 25, 2023
STRUCTURE:BODY
The front Uni body to front engine/ transmission subframe mount area on left front and right front has rusted away the front 2 subframe mounting points are not connected to the uni body structure anymore due to corrosion damage causing a clunking noise while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503726January 25, 2023
ENGINE
on december 23 2022 i was driving home, there was a loud sound coming from engine, causing an engine oil leak, vehicle was towed to local dealer, diagnost PCV valve was frozen and clogged, causing pressure inside engine, i was informed that the engine was destroyed, and needed to be replaced, there was no warning light before this happen, temperature in chicagoland was 30 below zero, i had to wait 2 hours for tow truck, i have an extended warranty and they dont want to cover for this repair, dealer shop is asking $7500 dollars for new engine, is not fair i only had this vehicle for 5 months,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503734January 25, 2023
ELECTRICAL SYSTEM
The car keeps shutting off at the light. I had to have it towed home. I have videos that I can’t upload here
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503399January 24, 2023
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V165000 (Visibility) at a dealer however, a failure was experienced after the repair was performed. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. The contact stated that she also experienced the failure prior to receiving the recall notice. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers crossed. The vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503457January 24, 2023
ENGINE
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the START/STOP button. The contact stated that unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the vacuum pump had seized, causing the pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503487January 24, 2023
VISIBILITY/WIPER
I was driving in heavy downpour at 8pm when my windshield wipers suddenly stopped working. They would not respond to the steering wheel mechanism and became inoperable making visibility incredibly difficult if not impossible to see. It put my life at risk on a busy route that was already exacerbated from the darkness and rain. I was extremely lucky in that only 3 other cards were around me at the time as I immediately put on my hazards and these cars went around me. Luckily, I was somewhat familiar with my surroundings and was able to pull over into a safe parking lot and wait for assistance. In fact, I was unable to drive my car for a day and half because it rained the next day, and I could not retrieve my car. My issue was confirmed by the Chevrolet dealership on 1/24/23 after inspection that there was an issue with my 'windshield wiper transmission,' and that it would need to be replaced. Right now, this will cost me $614 to replace the windshield wiper transmission. No warnings, messages or other symptoms were provided prior to this issue. It was a sudden and very abrupt malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503490January 24, 2023
ENGINE
My PVC pipe in my engine unbeknownst to be me froze which caused pressure build up in the my crank case, which caused my real seal to blow and completely drain all my oil from my engine and seized my engine while I was driving at 70mph. This is a known issue with these vehicles as I have come across 3 other people who have had this issue. GM would not do anything for me and would not look further into the issue for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503391January 24, 2023
UNKNOWN OR OTHER
The auto stop start system in my Chevrolet Equinox shuts the engine off at every stop when the ambient temperature is about 60 degrees F or below .when i lift my foot off the brake it cranks up . With a thump . My concern is the half second delay before I can move . The person behind me sees my brake light go out and starts forward. This is the way the system was designerd to operate . The Chevrolet Division of General Motors chose not to install an auto stop start disable pushbutton in my 2021 Chevrolet Equinox Premier . I have no way to disable auto stop start if traffic conditions are such that I consider the engine shutting off at stops is dangerous to me . I have contacted Chevrolet about providing me with a auto stop start disable switch (pushbutton ) . They didn't reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503305January 23, 2023
POWER TRAIN
On December 26th, unexpectedly, my driveshaft snapped in two. My car was in "all wheel drive" mode as I pulled out of a parking lot onto the road. Fortunately, there was no other cars behind me so I could safely pull to the side of the road. The Driveshaft/prop shaft was replaced. I do have the snapped driveshaft in two pieces in my garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502961January 21, 2023
ENGINE
Excessive oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502962January 21, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I was driving the vehicle from Madison, WI to Janesville, WI on the interstate. The car was operating normally until about 35 minutes into my drive. I heard unusual noises coming from the vehicle and I started to feel more resistance then normal while accelerating. I checked the dash for any indicator lights or high temperature but nothing was indicated. I exited the interstate and noticed the car was not accelerating normally. While stopped at a stop light the vehicle stalled, but powered back on after restarting. About a mile up the road the vehicle stalled again, but again restarted. I was less than a mile from my destination. After parking the vehicle at my destination, oil was observed gushing out from above the real driver's side wheel well. The vehicle had an odor. It was determined an intake value burst causing an oil leak. After the intake valve was repaired it was determined a chain snapped in the engine, and the engine was also in need of repair. The intake valve has been retained. The vehicle stalled while in use multiple times putting me and my family at risk for an accident. Had a dashboard indicator light illuminated, I would have immediately pulled over. Yes the problem was confirmed but a dealer that inspected the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502742January 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 60 MPH and depressing the brake pedal, the cruise control failed to immediately deactivate. Additionally, the brake pedal was very hard while being depressed. The contact stated that a message to repair brake assist was displayed. The vehicle was taken to the local dealer who diagnosed that the brake booster was faulty. The vehicle was not yet repaired. The local dealer was contacted and notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502852January 20, 2023
ENGINE
Engine burns excess oil. While GM did do a special coverage adjustment, it expired in 2020. My car with only 84,000 miles is experiencing this behavior now. If its a known issue and they issued an adjustment, they should not have put an expiration date on it as not all cars will exhibit this during the period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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