Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11500833January 9, 2023
SUSPENSION
Both front frame mounts that hold the engine suspension crossmember rusted away. What is even worse GM discontinued the replacement parts. I had to use components from a similar platform. This is a safety related rusting problem that is life threating as vehicle can become unstable and uncontrollable at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500874January 9, 2023
ENGINE
Car would not start one morning. The battery was replaced about a month ago. Had a mechanic come and check and had error code P0016. The mechanic ran through what he could but he could not get it started and suggested we tow to a shop. We towed the vehicle to the nearby Chevy dealership. They stated the engine failed and will need to be replaced and was quoted 6500-8000 to replace. This car is only 6 years old and has 84,000 and is maintained. Chevy is selling cars with bad engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500693January 8, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ENGINE
The exhaust is coming into the cab. Was told that Chevy is allowed to kill people slowly with carbon dioxide poisoning. Also was told NHTSA is paid by Chevy to keep the information of the exhaust issue under wrapps. I understand killing babies is no crime in the liberal world but I am not an ugly liberal.
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#11500577January 7, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Stopped to get gas turned off the vehicle. when turned back on heat did not work, blowers are blowing cold air. can not defrost the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500410January 6, 2023
ENGINE
I was driving my vehicle after a few minutes it shut off on me and I was able to get it restarted. Later that day, the engine leaked out 3 quarts of oil so we towed it to the shop. Shop said the rear main seal was busted, and shop reported that the pcv orifice in the intake manifold gets plugged and freezes when cold, cause crank case pressure to increase. Shop recommended the change of both the intake manifold and the rear main seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500411January 6, 2023
ENGINE
First noticed my car had a slight rattle when accelerating. I was driving about 35 and then the engine cut out on me. I got it restarted but when I did, check engine light came on, my stabilitrack light came on, and my car went in what the shop called “limp mode.” Towed the car to the shop where they reported the engine was short 3.5 quarts of oil (last oil change was approximately 3500 miles prior to issue). Codes the vehicle was throwing were camshaft exhaust performance and fuel pressure regulator performance. Aforementioned rattling noise was the timing chain kit. Shop noted high oil consumption with no oil leaks at the time of inspection. Shop recommended replacing camshaft actuators and solenoids, as well as timing chain kit. Shop noted it wasn’t an entirely uncommon issue that they’ve seen with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500434January 6, 2023
ENGINE
The engine failed while I was on the road traveling with my children. The vehicle is currently at the dealership and it has been confirmed with an engine compression test that all 4 cylinders are failing. I did not receive any warning lights and had the vehicle tested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500308January 5, 2023
ELECTRICAL SYSTEM
Occasionally, when finished driving and the key is turned towards the off position it will not fully turn back in order to pull the key out. It will shut off the engine but generally stops in approx. the accy position. If you restart the engine and drive a little more it has then backed all the way off and been able to remove the key. (It has been ongoing for some time but my father has been just dealing with it.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500328January 5, 2023
FUEL/PROPULSION SYSTEM, STEERING, VEHICLE SPEED CONTROL
My vehicle went into "limp mode" in a dangerous intersection due to the garbage design of the PCV. The "valve" is simply a hole that gets clogged by cold climates, and it allows the oil pressure to build up in the crankcase and then without warning, oh boy, my engine had a catastrophic failure and needs to be replaced. Blown rear main seal. There are multiple lawsuits against GM for this. They can't continue to get away with knowing about this flaw and not fix it. I only put 37,000 miles on this car (108K total). Changed the oil myself religiously. I came in, and they told me there was no oil on the dipstick despite the fact that I had just changed the oil 2 days prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500053January 4, 2023
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn’t go over 35. No power going up hill. Traction controls shut off, check engine, and SEC service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I’m at 83% and it shouldn’t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other Chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500085January 4, 2023
ENGINE
Unknown froze up and couldn’t allow oil to go through and blew out valve cover and all the oil came out . There were 6 equinox in Tiffin area with the same issue !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500124January 4, 2023
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the rear main seal was cracked, which caused the engine failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500185January 4, 2023
FUEL/PROPULSION SYSTEM
December 17th, 2022 - Check engine light came on with an onstar message to have my engine/transmission system serviced within 7 days. Dealership replaced fuel pump module on December 23rd. Drove the car to a basketball game that evening (14 miles) and check engine light came back on with same onstar message. Took car to dealership on January 3rd (due to holiday, didn't drive vehicle after check engine light came on). Dealership advised it was a low battery. So battery was replaced and advised we should come get the car. When they were driving the car from the back of the lot to the front of the lot - the check engine light came on again. They called us to tell us not to come get the car that they found a new code issue. They advised they would call us tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499878January 3, 2023
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated that after parking the vehicle, it was discovered that oil was leaking underneath the vehicle. The vehicle was towed to the local mechanic who diagnosed that the rear main seal was leaking oil between the engine and transmission. The vehicle was later towed to the local dealer. No additional information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499916January 3, 2023
ENGINE
My 17 yr old daughter drives a 2016 Equinox and this car was purchased brand new in 2016. There has been no issues with the car until this past Christmas eve when the car started to make a rattle noise and completely stopped while she was driving down the road (that in itself could have been a whole other issue if someone would have wrecked into her). The current mechanic said that the rear main seal blew on the car and it has been a huge problem with this make and model. He has fixed several. He told me I need to find out if Chevy is going to do a recall since so many others have had the same problem. Chevy was contacted and they said no recall has been issued and I need to contact Department of Motor Vehicles to get info. I did some research and came across a Class Action Lawsuit where 7 plaintiffs are suing General Motors filed on April 12, 2022 (Kiriacopoulos et al. v. General Motors LLC - 2:22-cv-1078) for this exact issue and there is more than just Equinox on the Lawsuit. Can we please get this recalled. The amount to fix this design issue with the car is starting $2,000-$4000 and could be more if it damaged the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499930January 3, 2023
VISIBILITY/WIPER
The windshield wipers have abruptly stopped working numerous times within the past two years. When met with little resistance, such as normal precipitation, the motor stops working. It is available for inspection. My safety and the safety of my children were at risk when this happened on the highway in the middle of a blizzard. This has also happened during heavy rain and I was forced to pull over until it was dry. While other years of the same make and model have been recalled the 2017 Equinox has not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500008January 3, 2023
VISIBILITY/WIPER
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 60 MPH, the front windshield wipers stopped operating, without warning. The contact was able to stop the vehicle and the vehicle was taken to an independent mechanic and the windshield wiper motors were repaired; however, the failure reoccurred. The vehicle was diagnosed by an independent mechanic and the contact was informed that the connection from the motor to the wiper motors was not functioning properly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500011January 3, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The Infotainment/Radio display goes blank or only shows random lines. This problem continues to happen several times per week. When this occurs, the Back up camera does not work which I believe violates FMVSS 208. The vehicle has been taken to the Dealership twice and the issue has not been fixed. The first visit they replaced the Radio/Radio Display and that did nothing to help the problem. The second trip to the Dealership in October 2022 resulted in them stating the problem could be a USB cable and placed it on order and we are still waiting for the part, which was supposedly on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499733January 2, 2023
STEERING
Power steering malfunction and stop working while driving. Reported on many of these models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499760January 2, 2023
SERVICE BRAKES
Vaccum pump brake failure while coming to a red-light. Lucky to avoid serious injury. Definitely put my children at risk! No warning lights or dash notices until after the incident. Vehicle was inspected two days prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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