Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11506090February 7, 2023
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506125February 7, 2023
ENGINE
I was driving and the vehicle suddenly seemed sluggish. No warning came on the dash regarding oil pressure and the car began shaking wildly. I quickly pulled over still no warnings. I turned off the engine and had the car towed. I had it looked at and was told there was no oil in the car (I have regular oil changes) and that a faulty PVC valve was the culprit. I received no warning that the oil was running low in the car. There were never any oil spots in my driveway indicating a leak, this all happened suddenly as I was driving and now my engine needs replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506141February 7, 2023
ENGINE
Sudden engine failure at 120, 500 miles no warning signs on 2/7/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505756February 6, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The HVAC actuator broke off preventing air flow from defrosting the windshield while I was driving through a snow storm. Because this piece failed my windshield was fogged over and I continually having to reach up to the windshield wiping fog off in order to see. In the conditions it was dangerous for myself and other drivers that I was unable to see clearly. The mechanic at Division Auto Clinic says he replaces these actuators all the time on GM vehicles. The vehicle was repaired (see invoice) costing me $300 to fix. There were no warning lamps or messages prior to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505773February 6, 2023
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. Upon inspecting the hood of the vehicle, the contact noticed that there was oil on the ground. No warning light was illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505867February 6, 2023
ENGINE
My son was driving my 2017 Equinox with only 68,861 miles and the vehicle just stopped on him in the roadway. The dealership technician found the rear main seal blew out. The technician thinks it was likely caused by the pcv port getting clogged. The engine oil was changed less than 2 months before this occurred. The dealership is saying that due to the engine oil running very low there is internal engine damage and is recommending a complete engine replacement. My son said the vehicle just stopped without warning and went dead as he was exiting the highway, this incident could have had dire (or fatal) consequences if the vehicle would have just stopped on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505675February 5, 2023
ENGINE
Issues with Excessive Oil Consumption timing chain Failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505362February 3, 2023
ENGINE
VEHICLE DIED WHILE SITTING AT SIGNAL. WOULD NOT RE-START. TWO MEN HELPED ME GET VEHICLE OFF HIGHWAY AND INTO CONVENIENCE STORE PARKING LOT. TOW TRUCK WAS CALLED. A MECHANIC AND THE TOW TRUCK DRIVER BOTH STATED THAT THESE ENGINES HAVE OIL FAILURES. NOT GOOD ENGINES. SAFETY WAS HINDERED BY NOT BEING ABLE TO MOVE VEHICLE WITHOUT OTHERS HELP. VEHICLE IS AVAILABLE FOR INSPECTION. NO WARNING LIGHTS OR OTHER SYMPTOMS PRIOR TO FAILURE. PROBLEM HAS NOT BEEN REPRODUCED AS VEHICLE BATTERY WAS DRAINED AND VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505392February 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car on a daily basis. The extent of damage so far is at least $2500. I am out of pocket just for towing $260. If it is an engine problem, I will be out up to $8000. I still owe on this car thanks to inflation. Thankfully no one was parked in front of my car today or a kid walking in front of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505400February 3, 2023
STEERING
I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505457February 3, 2023
ENGINE
While driving to work, -7 was the temp, noticed an oil smell coming from the vents. At this point car is still running normal. When leaving work received the following information: sevice stabilitrac, reduced engine power, and low oil pressure shit off engine. I shut the car off and checked the oil. There was no oil in the engine, 2 quarts added and off i went. The car was driving like it always has, no issue. Later in the evening drove it again. The same three messages popped up, only this time i was in motion. Immediately stopped added 2 more quarts of oil which went staight on the pavement. Car was towed home, then towed to the repair shop the next day. First repair is the starter, it's full of oil and they cannot find the leak until it starts. The cost $433.81, later i receive a call they are returning the starter, to save me money, i need an engine instead. The engine is blown. The mechanic stated there was oil in the starter, and oil mixed with coolant in the air filter. States this is a common problem with the 2.4L engine. So why is there no recall? This will cost between $3,000-$5,000. I can't afford this repair. I still have a loan on the car. I have owned this car for 18 months. General Motors you should be ashamed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505300February 3, 2023
SERVICE BRAKES
I've had to replace the brake booster sensor & the part by the vacuum to brake booster this is second time I'm have to replace it . So dangerous to be driving a vehicle on highway and you loose your brakes makes pedal hard . I also have to replace exhaust crankshaft position sensor, oil pressure sensor, engine underfoot won't stay running when it's idle oil pressure control silinoid valve , barometric pressure sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505102February 2, 2023
ENGINE, UNKNOWN OR OTHER
I own a 2017 Chevy Equinox. My husband and I are the only owners of it. It has just over 100,000 miles. Yesterday, February 1, 2023, I started my vehicle 15 minutes before I packed my 1 year old and 3 year old into the vehicle so I could take them to daycare and I could go to work. We drove down US HWY 8 (55 mph speed limit), onto County Road S to the kids' daycare. When I pulled into the parking stall, I smelled an oder of what I thought was gas. Looked at my gages and nothing was "wrong" - jumped out, & inspected around under the gas tank to see if it was leaking. It wasn't, so I thought maybe I drove over someone else's leak that I couldn't see. I took my kids out, brought them into daycare and left my vehicle running. When I came out, the smell was even stronger. I started to back up and noticed what looked like an oil pile. I then questioned if it was there prior and I didn't notice. I pulled over in the parking lot and saw it was leaking under the front end. I then parked it and shut the vehicle off. It was -15 out that morning. Not a single light came on my vehicle indicating that something was wrong. I checked my oil to see how much I had lost and it wasn't even registering on the dipstick. Empty. My husband towed it later that evening. Rear main seal blowout from frozen PVC. This is very concerning to me as it must have started to leak when I was driving and there was never a low oil indicator, overheating, engine light no oil was in my yard or driveway. And there wasn't enough oil in the daycare parking lot to have it be empty. This vehicle could has easily caused an accident to myself, my 1 year old and my 3 year old if it would have stalled going down the highway. It could have also caused an accident to another vehicle. I'm very lucky to have noticed where I did, but something should really be addressed with this. Not to mention we could have easily have been stranded out of town in extreme temperatures - especially for children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505259February 2, 2023
ENGINE
The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ECM, MAP sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505041February 1, 2023
ENGINE
I had noticing a faint smell of diesel type chemical gas off/on at times when driving the prior week but thought it was other cars as it was noticed when stopped. Few days ago had saw a very small drip in the driveway. Could not see anything specifically and looked more like gas color. Had just had oil changed the month before at the Chevy dealership and everything looked good. Drove to work and noticed a very hot smell once parked. Smelled like chemicals and something burning. Could see something dripping but not excessive. Was able to make it home. No lights showing issues or overheating. Immediately saw large amounts of oil leaking from the car and very hot smell. Checked and little to no oil in the car. Immediately went to dealership and the knew what was wrong without even seeing it. PVC system frozen causing excessive crankcase pressure and failure of rear seal. 70,760 miles. They said they have seen numerous cases of this and GM knows it’s a problem. Gm refused to cover any of the cost. Had to pay $2,656 to have this fixed. Rear seal replaced along with cleaning intake ports, needed to replace cooling system thermostat also. Dealership even feels that this should be a recall and to hold onto any paperwork in hopes that this company will realize this is a big issue in cold weather. Dealership said by the time I had smelled anything the damage was already going on. Hopefully no other issues with the engine. Still smelling chemicals/hot but they said it the extra oil that was spilled out still burning off and should improve in a few days. They said it should be ok now but to let them know right away if anything is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504680January 31, 2023
TIRES
Sidewall of tire blew while traveling at about 70 MPR on 4 month old tire. 225/65R17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504738January 31, 2023
ENGINE, UNKNOWN OR OTHER
I was driving and the vehicle suddenly seemed sluggish. A warning came on the dash stating low oil pressure and the car began shaking wildly. I quickly pulled over and a warning to turn the engine off appeared and all the dash lights began to illuminate. I turned off the engine and had the car towed. I had it looked at and was told there was no oil in the car (I have regular oil changes) and that a faulty PVC valve was the culprit. I received no warning that the oil was running low in the car. There were never any oil spots in my driveway indicating a leak, this all happened suddenly as I was driving and now my engine is damaged. I’ve had issues with oil consumption in this vehicle before and in my research it appears this is a common issue with this vehicle make and model and Chevy doesn’t appear to be interested in rectifying it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504748January 31, 2023
VISIBILITY/WIPER
Drivers side windshield wiper stopped working and will not wipe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504357January 30, 2023
VISIBILITY/WIPER
Windshield wipers quit working during transport during a heavy rain storm. Visibility 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504380January 30, 2023
VISIBILITY/WIPER
On January 25, 2023 there was snowfall in my area. While driving as snow was falling, while the wipers were engaged, the wipers suddenly stopped moving. I tried my best to safely pull over to the side of the road and sat for hours until the weather conditions improved and I could see through the windshield before I could drive off. My child was in the vehicle after being picked up from school. I could barely see anything around us, putting our lives at risk. On 1/30/23 i was advised the wiper transmission/linkage part failed costing me close to $500 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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