Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11507268February 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was able to be started without the key fob inside the vehicle. The key fob was at the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507295February 14, 2023
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated upon servicing the vehicle, the independent mechanic informed him that the rear main seal was leaking engine oil. The independent mechanic diagnosed that the failure was related to GMC Technical Service Bulletin Number: PIP5093C. The dealer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be a follow-up regarding the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506901February 13, 2023
ENGINE
Oil consumption excessive burning oil TIMING Chain has been replaced unfortunately problem still occurs..Car was calculated by mileage driven 2000 miles Heavy Excessive Oil Consumption When removing key from ignition to turn off vehicle. The Vehicle will still run with a heavy shake die out rumble noise.. Scarey..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507052February 13, 2023
ELECTRICAL SYSTEM
Battery drain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506564February 10, 2023
STRUCTURE:FRAME AND MEMBERS
The contact's granddaughter owns a 2010 Chevrolet Equinox. The contact stated that upon inspection of the vehicle, severe corrosion and several holes were discovered on the subframe. The dealer nor the manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506655February 10, 2023
ENGINE
Rear Main engine seal failure due to blocked PCV system on 2.4 Liter DOHC. There is no GM maintenance schedule that informs the vehicle owner that this need regular maintenance in cold climate exposure. A 2015 GM Technical Service Bulletin, TSP 14882 refers to excess water/oil in PCV and a 2019 GM Diagnostic Bulletin, TIP 19-NA-021 refer to oil leak from rear of engine in exposure to cols weather. This is an obvious GM known issue with the PCV system that they have done nothing about and cost the vehicle owner a large repair bill. Mine was around $3900. No guarantee after the repair that this will remedy the situation from occurring again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506709February 10, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506351February 9, 2023
SERVICE BRAKES, HYDRAULIC
The contact's husband owns a 2018 Chevrolet Equinox. The contact stated that on five separate occasions, the brakes failed to operate upon the depression of the brake pedal. The parking brake warning light was displayed. The vehicle was taken to the dealer on several occasions and the contact was informed that the vacuum pump booster needed to be repaired. The contact stated that the brake booster vacuum pump was replaced; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer but was not yet repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506493February 9, 2023
ENGINE
Engine has 100,000miles on it uses about 2 quarts of oil a week my wife drives 128 miles a day mon-friday. Eats oil like crazy, causes the timing chains to weaken and break and complete engine failure. Chains broke, and bent valves and cause major internal damage needs a engine the dealer quoted me $7,900. Wow GM come guys no low oil lights or warning systems. Also all these equinox’s burn oil to much. Maintenance done regularly and still fail. Chevrolet turned away any time of recall or help. Please help. NHTSA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506528February 9, 2023
UNKNOWN OR OTHER
Rear main seal and not available for inspection. Losing oil too fast and will make car stall when driving it and cause an accident also can ruin motor when driving it. Vehicle was inspected by auto mechanics and needs to be fixed but the 2013 year there was never a recall for this issue. There were no signs of symptoms at all. This started to happen back in December 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506410February 9, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was a hole detected in the glass. There were no reported injuries. The vehicle was taken to the local dealer, and it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506157February 8, 2023
ENGINE, POWER TRAIN
I am a recent 2017 Equinox owner with a 2.4L Ecotec engine. I purchased the vehicle 9 months ago and have put less than 30k miles on it since owning the vehicle. On Tuesday, 1.31.23, while driving to a work appointment on a busy interstate my equinox seemed to have a power failure and started making a noise. I proceeded to move toward the shoulder of the highway and before I could get to the shoulder, a warning light came on that there was low oil pressure, to stop the vehicle. Before I could safely get all the way to the shoulder, the car shut off and the engine ceased. From the time my vehicle started making noises, to it ceasing on that 4-degree weather day, was bout 6 seconds. The mechanic states the engine is ceased and that it would be about 10k for a remanufactured engine installed. No guarantees that this would not happen in the future as this is a manufacturer's defect in the size of the PCV system that is on vehicles with this motor, the 2.4L ecotec . The mechanic states that the rear engine seal has failed. This was caused by the defective PCV valve being too small which causes excessive pressure to build up and the rear main engine seal to fail. This is a known issue for vernal motors. There are literal thousands of people in this same situation, and I could have been killed by oncoming traffic had I not been able to get to the shoulder all the way. I have documents relating to this system failure and copies of the bulletins that gm has issued their dealerships, however the file is too large to attach here. Please email me for documentation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506232February 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM
During my recent travel after a few short miles, oil began to leak and the engine began to knock. After the engine stalled, I was able to restart and begin to drive around 20 miles per hour when the engine stalled and cut off again as I was on my way to the repair shop. I noticed during this time that the car was leaking oil. The following was revealed after receiving a diagnostic test performed by the repair shop that the engine suffers from internal damage/massive oil leak and it is not recommended attempting to repair. Repairs are estimated to be due more than $6K without guarantee that the vehicle will not repeat the same problematic performance. Upon some investigation, it has been revealed that my vehicle is among the many 2014-2017 Chevy Equinox models that are plagued with the same 2.4L engine/oil consumption defect. Coupled with the fact that these vehicles are extremely dangerous as there is no set warning when itay choose to stop working during operation, therefore running the risk of causing a catastrophic accident/s. The failure mileage was at 126,277.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506303February 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Engine cylinders & seals are faulty and easily crack causing the car to STOP /STALL WHILE IN DRIVE! I NEARLY HIT A SEMI-TRUCK BECAUSE THE CAR STOPED MID DRIVE AND THE CAR JERKED SO HARD THAT THE WHEEL JERKED TO THE SIDE AND THEN LOCKED!! AS THE CAR CONTINUED TO GLIDE IN A CIRCLE BECAUSE IT DIDNT STOP ALL THE WAY I COULD NOT TURN THE WHEEL TO AVOID THE SEMI, WHAT SAVED MY LIFE WAS THE CLEAR ROAD THAT ALLOWED THE SEMI TO GO AROUND ME!! MY CAR LITERALLY SAT IN THE MIDDLE OF THE STREET ACROSS THE YELLOW LINE! This issue persists and corrupts the ENTIRE fuel system, catalytic conveyer, resonator, and timing chain SIMULTANEOUSLY! This causes each owner to replace the entire engine because it simply can not be fixed. Fixing or repairing one of the components does NOT fix the issue or stop the engine from failing, all must be replaced! Even after replacing it all THE SAME THING HAPPENS TO THE NEW ENGINE! This is a engine malfunction. The entire car/engine/blueprint should be destroyed and recalled!!! Even the mechanics and dealers are asking why these vehicles still exist and saying that the engine for this car is junk and it’s so common for this to happen to the point that there are NO USED ENGINES FOR UNDER $2500!!! Majority of the mechanics are even REFUSING to repair/replace the engine in this car because it’s a waste of time & money because the next engine NEW OR USED will do the same EXACT thing!! NO ONE IS GOING TO PAY $10,000+ for a NEW ENGINE or even $2500+ for a USED ENGINE PLUS $2000+ FOR LABOR ONLY FOR THE SAME EXACT PROBLEM TO HAPPEN AFTER SPENDING $5000 - $12000+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506315February 8, 2023
VISIBILITY/WIPER
My Front Windshield Wipers are not working, they went out on me after an ice storm here in Kentucky. I took to Chevrolet Rock- Royal Oaks here in Paducah Kentucky where they tested a motor recall part as working and stated I needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. With no known information on when it will be available. Unfortunately I got caught in the rain yesterday with no wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506324February 8, 2023
ELECTRICAL SYSTEM
Visibility: Defroster/Defogger 2009-12-18 Recall#09V489000 Software computer module Center console will malfunction causing the radio, heater, radio, a/c and defroster to quick working. Putting the vehicle to be a safety hazard when not working, can result in crash without warning. Dealer refuses to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505962February 7, 2023
SERVICE BRAKES
The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. Problems are occurring during or shortly after warranty expiration. This is a very dangerous problem that could cause serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505963February 7, 2023
ENGINE
My engine is damaged beyond repair. I was driving to work and started to hear a clicking or tapping sound coming from my engine so I called the dealership to make an appt for my car. When I was almost to work (which is an hr commute) my car shut off!! While I was MOVING IN TRAFFIC!!! No warning lights or sounds. I had to push myself off the road with no assistance. Thank goodness I didnt get into a wreck! When the dealership looked at it they said my engine consumed oil and it damaged the pistons and valves. After doing some research, there was a recall for my car's engine to have the piston rings redone bc of excessive oil consumption. My car was not in that recall, but my engine was. I also found that there is a class action against GM about my cars engine and the engine blowing for this exact reason. I've read so many consumer complaints about the same problem. I don't understand WHY GM would continue to make faulty engines and put them in cars to sell??? My car just turned 7 yrs old... it has 113k miles on it bc I travel a lot for work. Now I have to replace an engine that costs more than my car is currently worth. How is that fair? I can't pull 10k out of my back pocket and I shouldn't have to! I've taken care of my car. I don't wait until 0% to change my oil, I've done my flushes, I've had sensors changed out, the battery, I've always changed all my filters including the internal ones, and I just put 4 brand new tires on it. Now I have a dead car that the dealership said they would only give me $500 to trade in. Are you kidding me?! Even the dealership said they won't pay for a new engine bc it will cost them too much to repair it so they'd sell it to a scrap yard. I'm furious. I want my car fixed and GM needs to pay for what they're causing consumers to go through. That was my only mode of transportation so this whole process has hindered me from working. Someone needs to do something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506000February 7, 2023
ENGINE
My son was driving down the road and the engine just quit running. Had it towed over 200 miles.Our mechanic looked at it and said that the timing chain had broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506013February 7, 2023
ENGINE
My rear main seal blew out and leaked all my oil out of my engine, due to my PCV being clogged or frozen, causing it to lose power and knock really loud. There was no warning light for the pressure build up or for low oil until it blew out the seal. This could of caused me an accident on the highway at 65mph if the engine had locked up due to no oil. There is a special service bulletin for the issue that states the PCV (positive crankcase ventilation) may become clogged or frozen in extreme cold, causing a build up of pressure, leaking oil and causing the rear main seal to fail. Repairs for my vehicle were for the rear main seal replacement, cleaning my PCV system and replacing the oil, all done at the dealership. This really can be a dangerous situation when it happens and could cause the engine to turn off without warning. This PCV should be a recall if it continuously gets clogged just by normal usage. Temperatures were at zero degrees on the 12/25/2022 and 12/26/2022, so mine was definitely frozen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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