Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11510110March 4, 2023
ENGINE
Cold evening, short drive required. Started car with remote, cleared remaining ice and snow (uneventful) First portion of trip uneventful - engine failed on return trip. Fortunate to be alive as car “suddenly” began making clatter from engine. No indications of trouble by any display or warning features of vehicle. Car began lurching - icy roads - 4 degrees outside temperature Dealership and repair work performed by Mills Chevrolet - 6600 Elmore Ave., Davenport, Iowa (563) 345-5000 Paperwork (handwritten technician’s notes on documents) provide that dealership profited more than $4,000 for “core” replacement engine. GM manufactured and provided vehicles with 2.4 liter Ecotec engines which suffered one class action law suit, essentially, ignoring future generation production and sales to end users, by continuing to manufacture and provide such vehicles to their dealership representatives. (Mills Chevrolet, Davenport, Iowa) dealership sold this vehicle (as well as others) with this KNOWN DEFECTIVE ENGINE. Sold again as a used car and profited from that sale - and profited from the repairs which became necessary as a result of failure of their KNOWN DEFECTIVE ENGINE. GM should be put on notice that their product is defective and dangerous (and costly) to operate. And, as a direct result of their negligence, as it relates to their known engine dilemma and their reluctance to honor a positive sales position with potential sales customers - in my opinion, it is a matter of time before someone is hurt dramatically or killed, and, as a direct result of GM and their representatives continuing negligence have caused harm to thousands of reported customers, who have suffered IDENTICAL situations of engine failure. GM should be held accountable for their continued negligence and hidden or under reported operating costs and concerns with the vehicles which have the suspect 2.4 liter Ecotec engine installed in them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510167March 4, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I turn off my Chevrolet Equinox and leave the key in the ignition the vehicle attempts to restart itself numerous times. The lights on the dash all come on for a brief moment and you can hear it act like it’s going to start but then everything cuts off a second later. This has occurred everytime I turn my vehicle off and do not remove the key. I am always sitting in the vehicle when the key is in the ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510172March 4, 2023
ENGINE
The timing chain jerks two teeth because of engine oil consumption. The chain guide was damaged. The engine light is on and indicates the reduction of power. The engine failure also causes the StabiliTrack light to be on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510000March 3, 2023
ENGINE
Rear Main seal leak/timing chain which was repaired 5/21/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510048March 3, 2023
ENGINE
Excessive oil usage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510082March 3, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The ABS and traction control light came on and the vehicle sometimes doesn’t want to stop. The ABS kicks in and it takes a while for it to stop. It’s been twice where the vehicle ends up stopping in the middle of the intersection. Luckily no one was in front of us or coming the other direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509783March 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Shift to park service bulletin 19-NA-206 Currently equinox is not listed under affected models but it has the same components as similar models. Looking around this is a common issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509353February 27, 2023
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The cam shaft was replaced but the failure reoccurred. The vehicle was taken to the dealer and the dealer stated the cam shaft needed to be replaced. The vehicle was taken to an independent mechanic and the mechanic replaced the timing belt, but the failure reoccurred. The vehicle was taken back to the independent mechanic and the timing belt was replaced again, but the failure persisted. The engine power reduced message was illuminated. The manufacturer was not contacted. The failure mileage was 64,000. The contact stated that this is not their vehicle or their complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509281February 27, 2023
ELECTRICAL SYSTEM
The contact's wife owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine, ECM, and traction control warning lights illuminated. The contact also stated that the vehicle failed to accelerate above 60 MPH, with the accelerator pedal depressed to the floorboard. The contact stated that on several occasions, the vehicle failed to turn off or start up while depressing the START/STOP button. The vehicle was taken to a dealer where the vehicle was diagnosed with a loss of communication codes; however, the dealer was not certain of how to repair the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 5,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509020February 24, 2023
ENGINE
Vehicle requires excessive amounts of oil. Which cause the engine to lock up and engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508853February 24, 2023
ELECTRICAL SYSTEM, POWER TRAIN
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508601February 22, 2023
POWER TRAIN
While driving in November of 2022 my truck started to make some really horrific noises. Got it into a shop who proceeded to tell me that my transfer case basically exploded. While trying to research my options for repair ( which this & extensive oil burning and consumption seem to be very common on this year, make, and , model) I learned through GM that my truck also has a branded title which wasn't disclosed to me at purchase from a dealership, because they said they didn't klnow. I don't know if this all ties into the branded title, but I feel like there needs to be a recall to address the faulty transfer case and the excessive oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508593February 22, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated while reversing at approximately 5 MPH, the vehicle stalled. While driving approximately 70 MPH, the vehicle was sputtering. The service vehicle now message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508440February 21, 2023
ENGINE
The car started burning oil excessively and I did not know it. I’ve always kept up with my oil changes and was never informed that my oil was low or anything. The engine basically blew up with only 96,000 miles on it. There was zero oil in when the mechanic looked at it. I was not even due for an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507701February 16, 2023
ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated that the oil level was constantly low, and she was adding 5 quarts of oil in the vehicle every 4-6 weeks. The contact stated while driving 25-30 MPH, there was smoke coming out from underneath the hood of the vehicle. The contact veered to the side of the road. The contact’s son lifted the hood and noticed that there was oil residue on all the components under the hood. Additionally, there was a significant amount of smoke coming out of the engine compartment. The contact added oil to the engine. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part to do the repair was not available. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507636February 16, 2023
POWER TRAIN, ENGINE
Getting vibration and loud noise at 35 to 40 mph since taking delivery. Have contacted dealership and they are waiting for GM to respond. I have seen similar complaints about drive line and drive axle complaints for earlier model year Chevrolet equinox.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507463February 15, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507508February 15, 2023
AIR BAGS
Came on after purchasing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507512February 15, 2023
ENGINE
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle made abnormal rattling sounds that progressively became louder. There was no warning light illuminated. The contact was able to continue driving. The contact pulled into a parking lot and turned off the vehicle. The contact stated that she lifted the hood to inspect the vehicle but could not determine the cause of the failure. The contact stated upon restarting the vehicle, the message "Oil Pressure Low. Turn Engine Off" was displayed. A towing agent informed the contact that oil had leaked significantly underneath the vehicle while she was driving. The vehicle was towed to the dealer, where it was diagnosed that the rear main seal was blown out, causing the engine oil leak. The dealer informed the contact that the cold weather had frozen the PCV, which became cluttered and blew out, causing the rear main seal to be blown. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 65,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507149February 14, 2023
ENGINE
i’ve been experiencing not one or twice but more than 5 times. when i’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. hope nhtsa will see this one to avoid future accident. oh brake sensor is already been replaces by the dealer last year. but it still keep on stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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