Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11516942April 13, 2023
ENGINE
Engine Burning Oil at 97,000 miles No warning light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516664April 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516438April 11, 2023
FUEL/PROPULSION SYSTEM
Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516502April 11, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516512April 11, 2023
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. l would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called GM and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with BBB AUTO-LINE, they closed the case said the vehicle was to old. GM said the Equinox came from up north, and since I live in Arkansas the climate change made the vehicles frame rust rapidly due to the moisture. The emergency brake cable, and control arm is rusted into. The vehicle went from excellent condition to unsafe to drive in one day. Their was no visibility of rust in December2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516426April 10, 2023
ENGINE
The engine fails. It's still on the car so it can be inspected. In early stages the car lurches forward when at idle with the brake applied like waiting at a traffic light. It could lead to engine failure later on the road posing a collision danger if on a road when this happens. It has not been to a dealership yet for diagnosis so I can't answer if they have reproduced the effect or has been. inspected. There were No warning lights and no check engine light before this happens. I have reached out to other Equinox owners and forums and have found out this is a very real problem affecting many, many Equinox owners. GM is aware of the issue but hasn't taken any proactive steps to fix this design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516193April 9, 2023
ENGINE
The engine is burning oil at a extreme rate causing the oil to be low within a ridiculous amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516200April 9, 2023
ENGINE
For the past 2 years i have had my vehicle in the shop for repairs that have been unnecessary. The car would display check engine light, to the car jerking, and not wanting to accelerate, to shutting completely off at times. I have had the transmission replaced 2 times. To as of today april 8th,2023 mechanic at carmax where i have been taking car for every issue since i purchased it from them. Now says it has a oil consumption issue. Which i have had to take the vehicle back to carmax many times for . And yet still the issue is not fixed. Now they want me to pay for a new long block engine. And say that there is no special coverage from chevy for this oil consumption issue now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515972April 7, 2023
AIR BAGS
Airbags deployed while driving
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11516057April 7, 2023
AIR BAGS
Warning light is coming on that there is a airbag malfunction and thr airbag needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515991April 7, 2023
FUEL SYSTEM, GASOLINE
The contact leased a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated then the vehicle stalled. The contact was able to coast the vehicle off the road and restart the vehicle however, the vehicle stalled again. The contact was able to restart the vehicle. The dealer was notified of the failure and the contact was advised to bring the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to notify the dealer or to terminate the lease, but no further assistance provided. The failure mileage was approximately 5,038. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515979April 7, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515619April 5, 2023
FUEL/PROPULSION SYSTEM
Check engine light on. Fuel pump, lines and gaskets leaking fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515697April 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes stop working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515375April 4, 2023
AIR BAGS
The contact owns a 2010 Chevrolet Equinox. The contact stated that while slowing to stop the vehicle, the side curtain air bags erroneously deployed. The contact stated that the front and rear driver’s side and passenger’s side curtain air bags deployed without a crash. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515382April 4, 2023
ENGINE
Excessive oil consumption. I have to add oil every 3 weeks. No low oil light has ever appeared. This has been occurring since I purchased it in Oct. 2022. The April date is incorrect, but I cannot change it on the date part of the form. The correct date of the incident is Oct 22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515436April 4, 2023
VISIBILITY/WIPER
UNKNOWN. This complaint is related to a letter I received from GM notifying me that there is the POTENTIAL for failure of the front windshield wipers due to failure of the wiper ball joints. The letter states that GM will only fix the problem IF they fail. It seems to me that this is a KNOWN problem that has the potential to cause serious injury or loss of life if it were to fail during inclement weather where you need your wipers for visibility. I believe that GM should make this issue a recall and am asking the NHTSA to look into this and advise GM to recall the affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515334April 4, 2023
UNKNOWN OR OTHER
JUST LEFT A TRAFFIC LIGHT WHEN THE SUNROOF EXPLODED. THOUGHT IT WAS A BLOWOUT THE SECOND IT HAPPENED BUT SOON REALIZED IT WAS THE GLASS ABOVE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515244April 3, 2023
AIR BAGS
Traveling at low speed in driveway. When the side airbags deployed for seemingly no reason. There was no collision, did not run over anything etc.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11515093April 3, 2023
ENGINE, ELECTRICAL SYSTEM
Stalling and stopping completely while coming to a stop. New muffler put in, still stalling! - I drive daily with my two children under five and the risk of my truck stopping completely while driving is my biggest safety concern for both my children and I!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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