Cadillac SRX Complaints

3,266 consumer complaints on file.

#10340242June 26, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 CADILLAC SRX THAT CONTINUALLY GIVES ME A "STABILITY CONTROL ENGAGED" ON THE NAVIGATION SYSTEM SCREEN. WHEN THIS HAPPENS THE BRAKES START TO LOCK. I HAVE DONE SOME RESEARCH ON THE INTERNET AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2004. THE DEALERSHIP CAN NOT FIND THE PROBLEM TO FIX IT AND SUGGESTED I GET NEW TIRES THAT CAME FROM GM BACK ON THE CAR INSTEAD OF THE TIRES I HAVE NOW THAT HAVE BEEN ON THE CAR FOR A YEAR. IF THE TIRES WERE A PROBLEM, IT SHOULD HAVE STARTED A YEAR AGO WHEN I GOT NEW TIRES. I HAVE HAD THE TIRES REBALANCED AND PROPER AIR PUT IN THEM AND THE PROBLEM STILL EXISTS. I HAVE TALKED WITH SEVERAL TIRE EXPERTS AND NO ONE HAS EVER HEARD THAT YOU CAN ONLY PUT ONE TYPE OF TIRE ON THE CADILLAC'S. I PUT THE SAME SIZE JUST A DIFFERENT BRAND TO QUITE THE ROAD NOISE IN THE CAR. I DON'T KNOW WHO TO TURN TO AT THIS POINT. IT MAKES IS VERY UNCOMFORTABLE DRIVING A CAR WHEN YOU DO NOT KNOW WHEN THIS WILL ENGAGE AND MAKE THE CAR FEEL UNSTABLE. I'M AFRAID TO LET MY WIFE DRIVE IT AT THIS TIME AND THIS IS OUR FAMILY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339536June 22, 2010
POWER TRAIN
KEY STUCK IN IGNITION, ABLE TO SHIFT OUT OF PARK WITH OUT APPLYING THE BRAKE FIRST. WITH ENGINE OFF CAN SHIFT FROM PARK. THE CAR WAS SERVICE THRU A RECALL FOR THIS PROBLEM IN FEBRUARY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336774June 17, 2010
LATCHES/LOCKS/LINKAGES
2010 CADILLAC SRX THE HOOD RELEASE LATCH IS LOCATED ADJACENT TO THE PAD FOR THE LEFT FOOT. THE FOOT IF MOVED CAN POP THE HOOD. THIS HAPPENED FOUR TIMES ONCE AT 65 MPH SENT EMAILS TO CADILLAC NO ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335816June 11, 2010
ENGINE AND ENGINE COOLING
TIMING CHAINS STRETCHED OUT WITH VERY LOW MILES. FRONT ENGINE NOISE TO TOTAL IDLE ISSUES AND ACCELERATION ISSUES. REPAIRED AT CADILLAC DEALER FOR $$$$$ REPLACED BOTH CHAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335685June 10, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY SPUN OUT OF CONTROL ONTO THE SIDE OF THE ROAD INTO THE GRASS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE EXHIBITED A PARTIAL DETACHMENT OF THE SUBFRAME CAUSED BY DEFECTIVE OR MISSING FRAME WELDS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION: REAR) FOR THE 2005 CADILLAC SRX MODEL. THE CONTACT IS CONCERNED THAT THE RECALL DOES NOT INCLUDE HIS YEAR, MAKE AND MODEL VEHICLE. HE EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 111,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335178June 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT RENTED A 2010 CADILLAC SRX. WHILE DRIVING AT SPEEDS OF 20 MPH, THE ENGINE STALLED AND THE VEHICLE BEGAN INDEPENDENTLY ROLLING BACKWARDS. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT INFORMED THE RENTAL FACILITY MANAGER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,047.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334924June 7, 2010
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CADILLAC SRX 2004, THE STABILIZER KEEPS ENGAGING AND WHEN IT ENGAGES, IT JERKS THE CAR, IT MAKES THE CAR SWERVE. IT ENGAGES WITHOUT NOTICE AND IF YOU ARE NOT PAYING ATTENTION WHEN IT ENGAGES, YOU LOSE CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334392June 3, 2010
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP, THE VEHICLE WOULD LOSE POWER AND HESITATE TO ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWICE, THE POWER CONTROL MODULE WAS REPLACED AND REPROGRAMMED AND THE BODY GASKET WAS ALSO REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER FILED A COMPLAINT FOR THE CONTACT BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 56,815. UPDATED 11/15/10 *CN UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334464June 3, 2010
STRUCTURE:BODY, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
WENT THROUGH THE CAR WASH. DURING FINAL STAGE (WIND TO BLOW OFF MOISTURE) WINDSHIELD HEADER FLEW OFF CAR. AFTER INSPECTION IT WAS REVEALED THAT THE ONLY METHOD OF ATTACHMENT TO THE VEHICLE WAS DOUBLE SIDED TAPE. THIS IS UNACCEPTABLE ESPECIALLY GIVEN THE LOCATION OF THE PIECE WHERE THERE IS A LOT OF WIND (FRONT OF ROOF). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333887May 30, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333833May 29, 2010
TRACTION CONTROL SYSTEM
MY 2005 CAD SRX STABILITY SYSTEM LIGHT IS COMING ON RECURRING. MECHANICS CAN'T FIGURE OUT THE PROBLEM AND JUST KEEP RESETTING THE SENSORS. THE CAR LURCHES AND BRAKES ITSELF ON THE HIGHWAY AND I'M AFRAID OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331508May 21, 2010
ELECTRONIC STABILITY CONTROL (ESC)
STABILIZING SYSTEM ENGAGED CONTINUALLY CAUSING VEHICLE TO SLOW DOWN AND STRANGE GRINDING NOISE IF ATTEMPT TO STOP. HAPPENS DAILY, AT DEALER NOTHING WAS FOUND WRONG, BUT THEY ARE AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331401May 20, 2010
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
CADILLAC SRX STABILITY SYSTEM/TRAFFIC CONTROL ENGAGES UNPREDICTABLY AND APPEARS TO ENGAGE ANTI-LOCK BRAKES CAUSING THE SUV TO SEIZE UP AND FIGHT AGAINST THE ACCELERATOR. THIS HAS OCCURRED 1/2 DOZEN TIMES IN VERY DANGEROUS TRAFFIC AREAS AND DEALERSHIP DOES NOT KNOW HOW TO FIX IT (AND ARE CHARGING ME FOR THEIR TROUBLESHOOTING LABOR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331337May 20, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WE PURCHASED A 2004 V8 AWD CADILLAC SRX SOON AFTER WE GOT IT THE STABILITY CONTROL SYSTEM BEGAN TO COME ON. IT HAS CAUSED US TO JERK THE WHEEL WHILE DRIVING AT HIGH SPEEDS B/C IT CAME ON AND PULLED THE CAR TO THE OPPOSITE WAY. WHEN WE BRAKE THE STEERING WHEEL LOCKS UP AND IS HARD FOR US TO CONTROL CAUSING US TO ALMOST RUNNING INTO OTHER VEHICLES. DURING THIS TIME BOTH MY RIGHT AND LEFT REAR HUB ASSEMBLIES WENT OUT WE BELIEVE THE SYSTEM TURNING ON AND OFF CAUSED THIS. WE HAVE HAD BOTH HUB ASSEMBLIES REPLACED NEW TIRES ADDED ON AND HAD ALL TIRES ALIGNED HOPING THIS WOULD SOLVE THE PROBLEM. TO OUR SURPRISE THIS DID NOT SOLVE THE PROBLEM IT JUST KEEPS ON RECURRING WE DO NOT KNOW WHAT TO DO. WE BELIEVE THERE SHOULD BE A RECALL B/C ALOT OF PEOPLE ARE COMPLAINING AND THIS COULD CAUSE AN ACCIDENT. DOES SOMEONE HAVE TO BE HURT IN ORDER FOR SOMETHING TO BE DONE ABOUT IT. THANK YOU FOR YOUR TIME I HOPE TO HEAR BACK FROM YOU ON THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330634May 16, 2010
TRACTION CONTROL SYSTEM
I OWN A 2004 CADILLAC SRX AWD V8, I HAVE HAD MANY STABILITY CONTROL ISSUES, IT HAS BEEN INTO THE DEALER 5 TIMES. THEY HAVE REPLACED THREE WHEEL BEARINGS AND STILL THE PROBLEM CONTINUES. THE CAR WILL PULL LEFT SOMETIMES, THE ABS WILL ENGAGE SOMETIMES. THE SYSTEM DOESN'T STORE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330233May 13, 2010
ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 CADILLAC SRX HAS STABILITY SYSTEM ENGAGED KEEPS COMING ON AND I FEEL VIBRATION . I TOOK IT TO THE DEALER AND CAN'T FIND ANY READING ON THE ONBOARD COMPUTER. THEY SAY THERE'S NO MANUFACTURER INFORMATION ON THIS PROBLEM. DEALER CAN'T DO ANYTHING ABOUT IT. THEY EVEN DROVE THE CAR HOME TO VERIFY THE PROBLEM AND THEY STABILITY SYSTEM ENGAGED LITE CAME ON BUT CAN'T GET READING FROM CAR'S ON BOARD COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330034May 11, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WHILE MERGING ON TO THE INTERSTATE APPROX 2 MILES FROM MY STARTING PLACE, THE "STABILITY SYSTEM ENGAGED" MESSAGE CAME ON TO MY DISPLAY SCREEN. THIS HAD HAPPENED TO ME BEFORE ON A DRY/WARM ROAD. I CLEARED THE MESSAGE AND CONTINUED DOWN THE INTERSTATE. APPROX. 5 MILES DOWN THE ROAD THE MESSAGE CAME ON AGAIN, THERE WAS A GRINDING VIBRATION IN THE BREAKS AND THE VEHICLE LOCKED. IT SLOWED TO ABOUT 45 MPH BEFORE I WAS ABLE TO USE THE STEERING WHEEL/ACCELERATOR AGAIN. THE MESSAGE THEN CHANGED TO "SERVICE STABILITY SYSTEM" AND THE CHECK ENGINE LIGHT BEGAN FLASHING. THE GRINDING CONTINUED AND I DROVE 45 THE REMAINDER OF THE WAY TO MY DESTINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329392May 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT, EQUIPMENT:MECHANICAL
2008 SRX - VIBRATION AND ENGINE STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328987May 5, 2010
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED A GRINDING SOUND AND OIL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE REAR AXLE AND PINION SEAL. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT RECALL 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) DID NOT INCLUDE HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000. UPDATED 09/22/10. *LJ UPDATED 09/23/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328157April 29, 2010
TRACTION CONTROL SYSTEM
WHEN STOPPING, THEN STARTING UP (WITH THE ENGINE RUNNING, LIKE AT A STOP SIGN) THE 2006 CADILLAC SRX WILL OFTEN FAIL TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THE 'TRACTION CONTROL' INDICATION LIGHTS UP ON THE RADIO. THIS ALSO HAPPENS SOMETIMES WHEN TURNING WITHOUT STOPPING. IT HAPPENS ON LEVEL GROUND AND WHEN GOING UP INCLINES. IT MAKES A GRINDING SOUND (LIKE WHEN GEARS ARE RAKED IN A MANUAL TRANSMISSION.) BY LETTING OFF THE ACCELERATOR, THEN RE-APPLYING IT, THE CAR WILL MOVE, BUT THE HESITATION IS VERY DANGEROUS. IF THE DRIVER DOES NOT LET OFF OF THE ACCELERATOR DURING ONE OF THESE EPISODES, THE CAR WILL VERY SLOWLY BEGIN TO MOVE AND EVENTUALLY ACCELERATE NORMALLY. THIS HAPPENS ON WET OR DRY PAVEMENT, WITH NO REASON FOR LOSS OF TRACTION. 'TURNING OFF' THE TRACTION CONTROL FEATURE BY PRESSING THE BUTTON ON THE CONSOLE DOES NOT ALWAYS PREVENT THIS FROM HAPPENING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY. I HAVE HAD THE CAR INTO THE DEALER FOR REPAIR OF THE PROBLEM NUMEROUS TIMES, BUT THE DEALER HAS NEVER BEEN ABLE TO DIAGNOSE OR SOLVE THE DEFECT. I PUT MY SAFETY AND OTHERS AT RISK WITH EVERY MILE THAT I DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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