BMW 328xi Complaints

460 consumer complaints on file.

#11098931May 31, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2013 BMW 328XI. THE CONTACT STATED THAT THICK, WHITE SMOKE EMERGED FROM THE EXHAUST PIPE UPON STARTING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS DUE TO RAIN WATER SEEPING INTO THE EXHAUST. THE CONTACT STATED THAT THERE WAS A RECALL FOR THIS FAILURE IN 2017, BUT THE NHTSA CAMPAIGN DETAILS WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11097534May 23, 2018
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE THE VEHICLE WAS PARKED, THE BLOWER MOTOR AND WIRING HARNESS BECAME OVERHEATED, MELTED, AND CAUSED DAMAGE TO THE GLOVE BOX AND THE PASSENGER SIDE CARPET. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BLOWER MOTOR AND HARNESS NEEDED TO BE REPLACED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096787May 18, 2018
ELECTRICAL SYSTEM, STEERING
BMW WOULD NOT START CAUSING ME TO JUMP START MY CAR. UPON STARTING MY CAR, MESSAGE ON SCREEN SAYS THAT STEERING WHEEL LOCK MALFUNCTION. THIS HAPPENED TODAY, MAY 18,2018 AT 3:30. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094114May 16, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TAKARA RECALL. PASSENGER SIDE AIRBAG IS OFF. ON THE DASH THE AIRBAG AND SAFETY BELT LIGHT IS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093291May 11, 2018
ELECTRICAL SYSTEM, ENGINE
TL THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. HERB CHAMBERS BMW OF SUDBURY (128 BOSTON POST RD, SUDBURY, MA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092841May 10, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER (UNION PARK BMW, 1900 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (866) 455-4444) CONFIRMED PART UNAVAILABILITY AND DID NOT KNOW WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092707May 9, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RALLYE BMW IN WESTBURY, NEW YORK WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092408May 8, 2018
UNKNOWN OR OTHER
I WOULD LIKE TO REPORT THAT MY 2012 328XI BMW CAUGHT ON FIRE SUNDAY MORNING AT 0315 AS I STOPPED FOR COFFEE. MY CAR WAS PARKED AND TURNED OFF AND WHEN I RETURNED AFTER 3 MINUTES OR SO MY CAR WAS SMOKING AND A FEW MINUTES AFTER THAT ENGULFED IN FLAMES. I KNOW THERE WERE ISSUES WITH MYSTERIOUS FIRES AND I WANT TO REPORT THAT I AM ONE OF THEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11091990May 4, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
2009 328XI BMW FIRST BATTERY GOES DEAD,ONE MONTH LATER CAR STOPS WHILE DRIVING,BMW SAID IT WAS FUEL PUMP AND HOSE,THEY FIXED THAT,WHILE AT DEALER THEY SAID FAULTY CODE CAME UP FOR ALTERNATOR . ALL THIS WITHIN 1 MONTH. NO SIGNS OF LIGHTS DIM,CAR NOT STARTING,HOW DOES THIS HAPPEN ALL AT ONCE AND WITH NO WARNING.SEEMS THERE IS A BIGGER ISSUE.DEALER FIXED FUEL PUMP.BUT HOW DOES ALTERNATOR GO WITH NO SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091478May 3, 2018
FUEL/PROPULSION SYSTEM
2009 328 XI BMW WITH 120K FUEL PUMP JUST BREAKS. BMW REPLACED FOR FREE DUE TO ALL THE COMPLAINTS AND RECALL INFO,THIS SUCH BE A NATIONAL RECALL AS SOMEONES CAR CAN JUST STOP WHILE DRIVING,AND THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090003April 25, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY CAR AND IT JUST COMPLETE LOST POWER,I CALLED ROAD SIDE ASSISTANCE AND THEY DID SOME TESTING. KEEP IN MIND I JUST GOT A NEW BATTERY THREE MONTHS AGO,HAVE SHOWN NO SIGNS OF ANY POWER ,START UP ISSUES,. I JUST DON'T UNDERSTAND HOW A CAR WITH A HIGHER STANDARD JUST DIES. THEY SAID IT WAS THE FUEL PUMP. ITS SEEMLY INTERESTING HOW MANY PEOPLE HAVE HAD THE SAME ISSUE AND BMW SHOULD BE ASHAMED WITH THEMSELVES NOT TO RECALL THIS ISSUE ,AT LEAST ADDRESS THE PEOPLE WHO ARE HAVING THE ISSUE..FUEL PUMP ISN'T SOMETHING THAT SHOULD GO AT 100K.VERY DISAPPOINTED. THE CAR WILL NOT START,I CAN GET A CRANK BUT NOTHING MORE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11082175March 30, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF SPRINGFIELD, 391 ROUTE 22 E, SPRINGFIELD, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117, BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081823March 28, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONCOURS MOTORS IN MILWAUKEE, WISCONSIN 53209 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081870March 28, 2018
EXTERIOR LIGHTING
FOR THE 2013 BMW 328XI MODEL HALOGEN LIGHTS ON THE LOW OR HIGH BEAM ARE ABSOLUTE OF NO USE. LIGHTING ON THIS CAR IS VERY POOR, ON A NORMAL NIGHT IT IS HARD TO SEE THE CURVES AND YOU CANNOT DRIVE MORE THAN 30 MPH IF WANT TO SEE WHAT'S COMING UP NEXT OR SEE THE SIGNBOARDS AHEAD. IT WAS RAINING YESTERDAY IN DALLAS AND DRIVING THIS 2013 BMW, I COULD BARELY SEE THE ROAD AS THE HALOGEN LIGHTS ARE VERY DIM AND NOT EVEN APPROPRIATE ON A CAR. GOLF CARTS SEEM TO HAVE BETTER LIGHTING THAN THIS MODEL. I AM VERY POSITIVE THAT BMW WILL DEFEND THEIR LIGHTS. THIS 2013 328XI WITH ITS POOR LIGHTING IS THE ULTIMATE (HAZARDOUS)MACHINE DRIVING ON THE ROAD. REPLACEMENT FOR A BETTER LIGHTING EQUIPMENT COST $1300 EACH WHICH IS RIDICULOUS. COULD YOU PLEASE LOOK INTO THE SAFETY ASPECT OF THIS POOR LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081208March 26, 2018
ELECTRICAL SYSTEM, ENGINE
I WAS NOTIFIIED BY SNAIL MAIL OF TWO RECALLS (17V-676: BLOWER MOTOR WIRING AND 17V: PCV VALVE HEATER) LAST NOVEMBER 2017 AND, AS OF TODAY, THEY HAVE NO REMEDIES... BOTH DEFECTS CAN CAUSE FIRES SO IT SEEMS SERIOUS. MY VEHICLE IS CURRENTLY RUNNING FINE BUT IT IS IN THE BACK OF MY MIND AND KEEPING ME FROM TAKING THE CAR ON AN EXTENDED TRIP. IS THERE ANYTHING YOU CAN DO TO HURRY BMW ALONG OR PROVIDE A STATUS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080849March 22, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080351March 20, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT NOTICED A BURNING ODOR OUTSIDE THE VEHICLE THAT WAS SEEPING INTO THE INTERIOR OF THE VEHICLE. IN ADDITION, THERE WERE MORE THAN TWO SEPARATE, UNDISCLOSED FAILURES THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE DEALER (OPEN ROAD BMW OF EDISON, 731 U.S. 1, EDISON, NJ 08817, (732) 985-4575) DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079705March 15, 2018
ELECTRICAL SYSTEM, ENGINE
ON NOV. 3,2017, BMW ANNOUNCED FIRE DANGER DUE TO BLOWER MOTOR WIRING AND A PCV HEATER. NEITHER OF THESE REPAIRS SOUNDS COMPLICATED (REPLACE WIRING) BUT FIVE MONTHS LATER, BMW ON THEIR WEBSITE CONTINUES TO SAY A "REMEDY NOT YET AVAILABLE". THIS DELAYS SUGGESTS THAT BMW IS NOT PRIORITIZING OR TAKING THESE DANGERS SERIOUSLY. NHTSA NEEDS TO ENCOURAGE BMW TO EXPEDITE THIS RECALL FOR THE SAFETY AND PEACE OF MIND OF BMW OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079062March 14, 2018
ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE) AND 17V676000 (ENGINE). AFTER CONTACTING THE DEALER (NALLEY BMW IN DECATUR, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079451March 14, 2018
ELECTRICAL SYSTEM, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470, (973) 696-6060), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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