Acura MDX Complaints

3,381 consumer complaints on file.

#10068642April 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN BRAKES WERE APPLIED THERE WAS A POPPING SOUND, ALSO, WHEN SWITCHING FROM FORWARD TO REVERSE THERE WAS A POPPING SOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067393April 19, 2004
WHEELS
FRONT WHEELS LOCKED WHILE DRIVING AT 60 MPH. WHEN THIS OCCURRED VEHICLE SKIDDED TO A COMPLETE STOP. FRONT TIRES BURNT RUBBER. VEHICLE WAS TOWED TO A DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065901April 10, 2004
POWER TRAIN
OUR 2001 ACURA MDX (WITH APPROX. 25000 MILES) STOPS RUNNING ABRUPTLY WHEN DRIVING FOR NO APPARRENT REASON, RESULTING IN ENGINE SHUT DOWN, LOSS OF POWER STEERING, LOSS OF BRAKES AND ALL SYSTEMS. THIS VEHICLE HAS BEEN TO THE DEALER FOR REPAIR 2 TIMES, AND IS BEING TOWED AGAIN TODAY, APRIL 10, 2004 FOR THE 3RD TIME IN ONE MONTH. DEALER REPAIR SERVICE UNABLE TO DETERMINE CAUSE ON 1RST OCCASION MARCH 12, 2004. SECOND OCCASION MARCH26, 2004 RESULTED IN A REPLACEMENT OF THE *IDLE AIR CONTOL VALVE AND IT'S ADJUSTMENT (*PART # 16022-PBA-AO3) THIS OBVIOUSLY DID NOT FIX THE PROBLEM. WE NOW FEAR FOR OUR LIVES TO DRIVE THIS VEHICLE. NO MATTER WHAT THE THIRD REPAIR ATTEMPT OUTCOME, WE WILL GET RID OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063922March 26, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
SUMMARY: THE JACK SUPPLIED WITH MY 2001 ACURA MDX SLIPPED WHILE I WAS CHANGING A TIRE IN MY DRIVEWAY, CAUSING THE CAR TO FALL ON MY RIGHT ARM AS I WAS MOUNTING THE SPARE TIRE. I RECEIVED A CRUSH INJURY ACROSS MY RIGHT ELBOW, WHICH IS USEABLE NOW BUT STILL SORE 2 MONTHS LATER. WHYS: I ALMOST DID NOT REPORT THIS BECAUSE I WAS STUPID AND FORGOT TO SET THE EMERGENCY BRAKE. I AM REPORTING THIS BECAUSE MY BROTHER-IN-LAW IN DALLAS, WHO OWNS A 2001 ACCURA MDX, HAD A SIMILAR THING HAPPEN TO HIM (WITHOUT INJURY) A FEW MONTHS EARLIER WHEN HIS EMERGENCY BRAKE WAS SET; HE HAD NOT MENTIONED IT TO ME UNTIL HE HEARD ABOUT MY ACCIDENT. I WOULD LOVE TO BE THE LAST PERSON THAT AN MDX FALLS ON. BOTH MY BROTHER-IN-LAW AND I HAD DECIDED TO CHANGE OUR OWN TIRES AS WE HAD FLATS IN OUR DRIVEWAYS (BOTH OF US HAVE CHANGED MANY FLATS IN THE PAST, ALTHOUGH IT HAD BEEN SEVERAL YEARS SINCE I HAD DONE SO), WERE IN A SAFE, LEVEL, AND DRY PLACE, AND HAD NO NEED TO WAIT AN HOUR FOR ROADSIDE ASSISTANCE. I THINK MANY PEOPLE WOULD MAKE THE SAME CHOICE IN THAT SITUATION, OR, MORE HAZARDOUSLY, ALONG A ROADSIDE (WHERE THE ROAD'S CROWN MAKES THE GROUND UNEVEN, AND WHERE PASSING TRAFFIC WILL SHAKE A CAR). MY BROTHER-IN-LAW'S 2001 MDX SHIFTED (EVEN WITH THE EMERGENCY BRAKE ON) AND BENT THE JACK, BUT DID NOT FALL ALL THE WAY OFF OF IT. HE CALLED ROADSIDE ASSISTANCE. WHEN THE R.A. MAN ARRIVED TO HELP, HE LOOKED AT THE JACK AND SAID THAT IT WAS WAY TOO SMALL FOR A CAR AS HEAVY AS AN MDX. MY JACK ALSO BENT. ALTHOUGH MY EMERGENCY BRAKE WAS OFF, THE CAR DID NOT ROLL OR SHIFT WHEN MY NEIGHBOR CAME OVER WITH A LARGER JACK TO RE-RAISE MY CAR AND INSTALL THE PASSENGER TIRE FOR ME. (AT THAT POINT WE DIDN'T REALIZE IT WAS NOT SET). I WAS NEGLIGENT, BUT MY BROTHER-IN-LAW WAS NOT; THIS JACK MAY BE DANGEROUS WHEN SUPPORTING THIS CAR. WILL YOU PLEASE FOLLOW UP ON THIS? *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10063706March 23, 2004
SERVICE BRAKES, AIR:ANTILOCK, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A CLUNKING NOISE COMING FROM THE BRAKES WHEN STARTING OUT GOING EITHER FORWARD OR REVERSE AND APPLYING THE BRAKES. ON OCCASION, WHEN THE VEHICLE IS PUT INTO GEAR, THERE IS A GRINDING NOISE COMING FROM THE TRANSMISSION, TORQUE CONVERTER, CLUTCH OR SOME PART(S) THAT IS BEING PRESSED TOGETHER WITH ANOTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062717March 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
NOXIOUS ODOR INSIDE AND OUTSIDE OF VEHICLE. ACURA HAS REFUSED TO REPAIR VEHICLE, INSISTING ODOR IS NORMAL. CATALYTIC CONVERTER HAS BEEN REPLACED TWICE, PROBLEM STILL PERSISTS. HYDROGEN SULFIDE IS PROVEN TO CAUSE DAMAGE TO THE RESPIRATORY SYSTEM. SMELL HAS NOT SUBSIDED. ACURA REFUSES TO REPAIR TO CUSTOMER SATISFACTION. DEALERSHIP HAS TRIED TO HELP BUT ACURA CORP. WILL NOT ALLOW THEM TO GO ANY FURTHER. CAR NOW HAS 15, 000 MILES AND STILL HAS PERSISTENT ODOR COMING FROM CATALYTIC CONVERTER. ACURA HAS ADVISED US TO PURSUE LITIGIOUS MEANS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060247March 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE ACURAMDX THAT I BOUGHT IS FOR MODEL YEAR 2004, THERE IS KIND OF A LOUD DRONING NOISE FROM THE EXHAUST SYSTEM, THAT WAS IDENTIFIED BY THE READING HONDA DEALER AND FURTHUR CONFIRMED BY THE MFG'S REP, BUT THE PROBLEM DID NOT GET FIXED SINCE THE MFG. HAS NO FIX FOR THE PROBLEM AND THE MFG. IS NOT WILLING TO ADRESS THE PROBLEM OR SOLVE IT OR REFUND THE MONEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055685February 26, 2004
VEHICLE SPEED CONTROL
A LOUD RUMBLING NOISE WAS HEARD AT 2000 RPMS. *AK THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIME, HOWEVER THEY PROVIDED NO SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058612February 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A LOUD "DRONING" SOUND COMES OUT AT 2,000-2,200 MPH, ESPECIALLY LOUD AT APPROXIMATELY 40-45 MPH. DEALERSHIP AND MANUFACTURER SAY THAT THIS IS A "NATURAL SOUND" OF THE 2004 MDX. I DO NOT BUY THIS EXPLANATION IT IS HARD TO BELIEVE THAT AN EXPENSIVE SUV SUCH AS THIS WOULD HAVE A "NATURAL SOUND" LIKE THIS LOUD DRONING SOUND. IT IS VERY LOUD ESPECIALLY DURING COLD WEATHER. THEY INSIST THAT THIS IS RELATED TO THE NEW DUAL EXHAUST SYSTEM OF THE 2004 MDX. WHAT IF IT IS ENGINE OR TRANSMISSION RELATED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058047February 12, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
LEFT AND RIGHT FRONT SUSPENSION SPRINGS COLLAPSED, CAUSING THE VEHICLE TO FALL ONTO THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054495January 20, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A DAMAGE TO THE DRIVER-SIDE DOOR LOCK RENDERS THE WHOLE LOCKING (AND UNLOCKING) MECHANISM UNUSABLE. MY DRIVER-SIDE DOOR HANDLE GOT SCRAPED IN LOCKED POSITION, WHILE THE CAR WAS BEING DRIVEN. DUE TO THE DAMAGE TO THE DRIVER SIDE LOCK, IT COULD NOT BE OPERATED ELECTRICALLY OR MANUALLY. ON PARKING THE CAR I MANAGED TO GET OUT THE PASSENGER SIDE DOOR BUT ON CLOSING THE SAME DOOR, THE ELECTRICAL SYSTEM LOCKED THE DOOR AUTOMATICALLY. SINCE NONE OF THE OTHER DOORS, INCLUDING THE ONE ON THE TRUNK, HAS A MECHANICAL LOCK, THE CAR CANNOT NOW BE UNLOCKED. THERE IS NOW NO WAY OF GETTING INTO THE CAR, WITHOUT WHICH THE DAMAGED DOOR CANNOT BE REPAIRED. ACURA MOTORS DID NOT HAVE A WAY OUT OF THE SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070264January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NOXIOUS ODOR INSIDE AND OUTSIDE VEHICLE DUE TO CATALYTIC CONVERTER OVERWORKING. ACURA INSISTS THIS IS NORMAL AND HAS ADVISED US TO CONTINUE DRIVING CAR WHILE CAUSING MY FAMILY TO BECOME NAUSEOUS AND SICK FROM THE SMELL. THEY INSIST THAT HYDROGEN SULFIDE IS ENVIRONMENTALLY SAFE BUT RESEARCH INDICATES THAT THIS CHEMICAL CAUSES DAMAGE TO THE RESPIRATORY SYSTEM. ACURA HAS REFUSED TO CORRECT THIS PROBLEM AND HAS ADVISED US TO PURSUE LITIGOUS MEANS. I DO NOT UNDERSTAND WHY MY CAR SMELL IS SO POTENT WHILE OTHER MDX'S DO NOT SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068927January 15, 2004
POWER TRAIN
KEY CAN BE REMOVED IN ANY POSTION OF THE TRANSMISSION AFTER TURNING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050450January 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:RACK AND PINION
UPON STARTING THE VEHICLE, THERE WAS A NOISE WHICH ALSO OCCURRED WHILE DRIVING. THE AUTOMATIC TRANSMISSION HAD TO BE REPLACED BECAUSE IT FAILED. ALSO, THE RACK AND PINION HAD TO BE REPLACED AT 12,000. *AK THE VEHICLE IS STILL HAVING PROBLEMS WITH THE RACK AND PINION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049213December 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 70 MPH MY 2001 ACURA MDX SHIFTED HARD TO, I GUESS, 2ND GEAR, RED LINING THE ENGINE AND CAUSING CONTROL PROBLEMS. I WAS ABLE TO SWERVE TO RIGHT TO PREVENT ACCIDENT. THE CAR IS NOW DOWN SHIFTING RANDOMLY. IT IS DOWN FOR A $3000 REPAIR. ONLINE, THERE ARE OTHERS THAT ARE EXPERIENCING SIMILAR PROBLEMS. RADLEY ACURA IN VA TELLS ME THE PROBLEM IS COMMON. THIS WILL KILL SOMEONE SOON. PLEASE LOOK INTO IT AND INSTITUTE A SAFETY RECALL OF THE TRANSMISSION! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049799December 1, 2003
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WITHOUT WARNING THE TAILGATE GLASS FELL TO THE GROUND WHEN THE CONSUMER WAS CLOSING THE TAILGATE. CONSUMER HAS NOTIFIED THE DEALER AND THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044621November 19, 2003
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHILE WAITING AT A STOP LIGHT AND WITHOUT WARNING VEHICLE SURGED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE PEDAL. *AK FAILURE ALSO OCCURRED BY A STOP SIGN AT AN ELEMENTARY SCHOOL. THE PROBLEM WAS AN AIR INTAKE LEAK, WHICH BEGAN APPROX. THREE WEEKS AFTER CONSUMER PURCHASED THE VEHICLE AND STILL EXIST TODAY. THE ENGINE DIED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED, BUT TO NO AVAIL. THE CONSUMER WOULD LIKE HER MONIES REIMBURSED OR A BRAND NEW MDX WITH THE SAME OPTIONS AND COLOR OF HER CHOICE. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047977November 14, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED INTERMITTENTLY WITH BRAKES ENGAGED VEHICLE ROLLED FOR AN EXCESSIVE DISTANCE BEFORE COMING TO A STOP. VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS FOR THE SAME PROBLEM. DEALER INFORMED THE CONSUMER THAT THE BRAKES WERE WORKING NORMALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038269November 5, 2003
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS
WHEN THE VEHICLE RAN OVER A BUMP IN ROAD THE SEAT BELT RETRACTOR RECEDED AND LOCKED UP. THE PASSENGER SIDE AIR BAG LIGHT ALSO ILLUMINATED. THE DRIVER WAS UNABLE TO RELEASE THE SEAT BELT FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE MECHANIC CHECK OUT THE DRIVER'S SEAT BELT RETRACTOR. *AK THE DEALER INDICATED THAT THE SEAT BELT REPAIR WAS NOT COVERED UNDER WARRANTY. THE CONSUMER WAS TOLD THAT THE SEAT BELTS WERE DESIGNED TO LOCK UP IN CERTAIN SITUATIONS. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045285November 2, 2003
SERVICE BRAKES, HYDRAULIC
REAR BRAKE MAKES NOISE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX