Acura MDX Complaints

3,381 consumer complaints on file.

#10016603April 28, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ACURA MDX-LOW IMPACT LEFT FRONT COLLISION WITH STATIONARY OBJECT, WITNESSED BY OUTSIDE OF VEHICLE AND DRIVER PERSONS, NOTED DEPLOYMENT OF BOTH FRONT AIRBAGS APPROXIMATELY 2 SECONDS AFTER COLLISION. AUTO BODY SHOP 20 YEAR EXPERIENCED OWNER, WITHOUT KNOWLEDGE OF ABOVE VOLUNTEERED THAT HE WAS SURPRISED THAT AIRBAGS DEPLOYED. WESTERN STATES REGIONAL MANAGER FOR ACURA CALLED IN TO ASCERTAIN WHY SRS LIGHT WOULD NOT EXTINGUISH AFTER REPAIR AND NEW AIRBAG AND "BRAIN" PLACED IN VEHICLE-1 MONTH DELAY. AFTER 2ND "BRAIN" REPLACED, SRS LIGHT OFF UNTIL APPROXIMATELY 5 WEEKS LATER-THIS TIME PASSENGER SENSOR REPLACED. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010986March 25, 2003
UNKNOWN OR OTHER
THE MDX NAVIGATION SYSTEM GIVES VERBAL AND VISUAL DIRECTIONS. I TEND TO RELY ON THE VERBAL DIRECTIONS IN THE CITY. SOMETIMES THE SYSTEM CANNOT DETERMINE ITS POSITION BECAUSE IT CANNOT GET SUFFICIENT SATELLITE SIGNALS. IT GIVES NO VERBAL CLUE THIS IS HAPPENING, IT JUSTS GIVES DIRECTIONS AS IF IT KNEW WHERE IT WAS (PRESUMABLY VIA DEAD RECKONING). THERE IS A VISUAL CUE, BUT IT IS VERY HARD TO SEE DURING THE DAY. THE SMALL LETTERS "GPS" TURN WHITE WHEN THE SIGNAL IS WEAK. THIS HAPPENED TO ME FIRST WHILE IN BOSTON ON 22JAN2003. IT STARTED GIVING ME DIRECTIONS AS IF I WERE SEVERAL BLOCKS AWAY. FORTUNATELY I KNEW THE AREA WELL ENOUGH TO KNOW IT WAS LOST BEFORE MAKING LOTS OF WRONG TURNS, BUT A DRIVER RELYING ON THE GPS MIGHT HAVE FOUND HIMSELF DRIVING THE WRONG WAY DOWN A ONE WAY STREET. I KNOW THAT INCORRECT MAP DATA CAN CAUSE THE SAME PROBLEM AND I HAVE ACCEPTED THAT RISK, BUT IT IS NOT NECESSARY TO COMPOUND THAT RISK THROUGH POOR SOFTWARE IMPLEMENTATION, ESPECIALLY WHEN THE PROBLEM COSTS ALMOST NOTHING TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006696February 6, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
WHILE DRIVING VEHICLE WILL SEVERELY PULL TO THE RIGHT. THIS WAS CAUSED BY THE LEFT FRONT SPRING BREAKING AND THE STRUT CLASPING. THE VEHICLE WAS TOWED TO THE DEALERSHIP. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005110February 2, 2003
VISIBILITY:GLASS, SIDE/REAR
INTERIOR OF WINDOWS STREAK WITH WATER AFTER RAIN/CAR WASH WHEN ROLLED DOWN ANY DISTANCE. THE STREAKING HAPPENS WITHIN THE FIRST 8 TO 10 INCHES OF THE WINDOW. DEALER HAS NO FIX AND STATES MANUFACTURER DOES NOT HAVE A FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023872December 6, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES WHILE DRIVING 65MPH A TIRE ROD BROKE SLASHING THE LEFT REAR TIRE CAUSING IT TO BLOW OUT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023701December 4, 2002
ELECTRICAL SYSTEM
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH ELECTRICAL PROBLEM. ALSO STATED THAT WHILE DRIVING THE VEHICLE ALL THE LIGHTS ON THE PANEL STARTED LIGHTING THE BRAKES DID NOT WORK AND THE ENGINE STARTED ACTING CRAZY. DEALER WAS CONTACTED AND STATED THAT THERE IS NOTHING WRONG WITH THE VEHICLE BUT THEY STILL CAN'T EXPLAIN THE REASON WHY THE VEHICLE ACTED THAT WAY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568384November 21, 2002
ENGINE AND ENGINE COOLING
ON FOUR SEPARATE OCCASIONS THE ENGINE RACES WHEN THE VEHICLE WAS STARTED, THE VEHICLE HAS BEEN TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM . MR *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020611October 10, 2002
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
CONSUMER STATES THAT THE SHIFT LEVER DOES NOT LOCK INTO PLACE WHEN THE VEHICLE IS IN PARK. THERE WAS A CHILD WHO WAS IN THE VEHICLE WHILE THE VEHICLE WAS TURNED OFF AND THE CHILD WAS ABLE TO MOVE THE LEVER INTO REVERSE AND THE VEHICLE RAN INTO A HOUSE BEFORE IT CAME TO A COMPLETE STOP. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767048September 11, 2002
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT APPROXIMATELY 65MPH, I ATTEMPTED TO PASS ANOTHER VEHICLE TO MY RIGHT TRANSMISSION FIRST APPEARED TO DOWNSHIFT FROM 5TH TO 4TH AND THE CAR ACCELLERATED NORMALLY, BUT SUDDENLY THE ENGINE RPM INCREASED DRAMTICALLY, THE CAR SUDDENLY STARTED DEACCELERATING AND FISHTAILED WIDELY. IT SIDE SWIPED THE CENTER DIVIER OF THE FREEWAY, DAMAGING THE LEFT SIDE. IT APPEARS THAT THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A MUCH LOWER THAN NORMAL GEAR (LIKELY 2ND) AND THE ENGINE RPM THAT WENT OVER REDLINE, CAUSING THE ENGINE GOVENOR TO SHUT DOWN THE ENGINE AND THE LOWER GEAR TO PROVIDE EXCESSIVE ENGINE BREAKING, CAUSING THE LOSS OF CONTROL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8017860September 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRUCK WILL BECOME NON-FUNCTIONAL, NOT STARTING. OWNER HAS TO MAKE SEVERAL ATTEMPTS BEFORE TRUCK WILL ACTUALLY START, OR WAIT LONGER. DEALERSHIP IS UNABLE TO DETECT CAUSE UNLESS IT ACTUALLY DUPLICATES ITSELF ON THE PREMISES OR SHOWS ON THE COMPUTER. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015466August 5, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE WAS SERVICED AT A LOCAL DEALER, WHO WITHOUT OWNER'S CONSENT SERVICED AIR CONDITIONER WITH A PRODUCT THAT WAS STANDARD PRACTICE, USED TO KILL BACTARIA. CONSUMER LATER HAD AN ALLERGIC REACTION, CAUSING TONGUE TO SWELL/ DIZZINESS/ HEADACHES, AND WEAKNESS. NAME OF PRODUCT WAS FRIGI FRESH, DISTRIBUTED BY B.G. PRODUSTS CORPORATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765195August 5, 2002
AIR BAGS
NO REPLACEMENT PART AVAILABLE TO CORRECT PROBLEM. WHEN SRS LIGHT COMES ON FOR WHATEVER REASON, AIRBAGS PROBABLY WILL NOT DEPLOY IN A COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765159August 3, 2002
AIR BAGS
THE WARNING SENSOR ON THE SRS SYSTEMS KEEPS FAILING. THE DEALER IS FIXING, BUT I'M TOLD THAT WHEN THE WARNING LIGHT IS ON THE SRS SYSTEM WILL NOT DEPLOY. THUS, THE REPEATED FAULTS IN THE SRS SENSING SYSTEM IS CREATING POTENTIAL SAFETY ISSUE AS THE WARNING SYSTEM IS (IN EFFECT) SHUTTING DOWN THE SRS SYSTEM. WHILE THE DEALER HAS BEEN FIXING, THERE APPEARS TO BE NO URGENCY TO WARN CUSTOMERS THAT THIS KIND OF WARNING SENSOR ACTUALLY KEEPS THE AIR BAG FROM DEPLOYING (MANUAL IS QUITE VAGUE ON THIS POINT). I AM PURSUING STATE LEMON LAW REMEDIES TO GET NEW CAR AS I AM NOW AT THE 4TH FAILURE OF THIS COMPONENT. THOUGHT YOU SHOULD KNOW ABOUT THIS SYSTEMATIC ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015421August 2, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER OPERATED POORLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010460May 24, 2002
SEAT BELTS:FRONT:RETRACTOR
ALL PASSENGERS SEATBELTS WILL LOCK UP UPON BEING BUCKLED AND WILL NOT LOOSEN. PASSENGERS ARE BEING STRANGLED BY SHOULDER BELTS. DEALER STATED THAT WAS HOW THE SEATBELTS WERE DESIGNED.*AK THE PASSENGERS CANNOT MOVE FORWARD OR REACH AS THE BELTS LOCK AS IF IN A CRASH. IT WILL NOT RELEASE UNLESS THE SEAT BELT IS UNFASTENED. CONSUMER WAS TOLD THAT THIS WAS A SAFETY FEATURE TO HOLD THE CARSEAT IN PLACE. ALL WARNING SIGNS IN VEHICLE SAY NOT TO PLACE THE CHILD SEAT IN THE FRONT SEAT. THE SEAT BELT HARNESS TIGHTENS AGAINST THE CARTOID ARTERY IN THE NECK AND LOCKS TIGHTLY. THE WALL ADJUSTER DOES NOT HELP THE PROBLEM. AS OF JUNE 28TH THE COMPANY HAS MADE ATTEMPS TO FIX THE PROBLEM BUT IT STILL LOCKS FREQUENTLY AND TIGHTLY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762078May 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005084March 6, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH, CONSUMER HIT A CENTER DIVIDER ON HIGHWAY, AIRBAGS DID NOT DEPLOY. DRIVER INJURED WITH FRONTAL IMPACT. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8000829December 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE SHUTS DOWN. *AK THE CONSUMER SAYS WHEN FOOT IS OFF THE ACCELERATOR THE ENGINE SHUTS DOWN ALSO, LOSES ALL POWER, LIGHTS COME ON DASHBOARD AND POWER STEERING IS LOST. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898732November 5, 2001
TIRES
WHILE TRAVELING APPROXIMATLEY 40 MPH IN A 2001, ACURA MDX RIGHT/FRONT GOODYEAR INTEGRITY TIRE, SIZE: 235/65R17, DOT: 4B87 EXPERIENCED A BLOWOUT. CONSUMER SMELLED SOMETHING BURNING BEFORE INCIDENT OCCURRED. A TIRE SHOP WAS UNABLE TO LOCATE CAUSE FOR ANY SMOKE OR BURNING SMELLS. THERE WERE APPROXIMATELY 5,530 MILES ON TIRE, AND IT WAS ORIGINAL EQUIPMENT. *AK *TT *NLM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#889312May 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS GOING 45MPH ON 3 LANE HIGHWAY AND VEHICLE LOST ALL POWER. ALL LIGHTS ON DASHBOARD LIT UP. CONSUMER GOT TO SHOULDER OF ROAD, STARTED IT UP AND DROVE IT TO DEALER. THIS WAS FOURTH TIME HAPPENING, AND DEALER STILL COULDN'T TELL CONSUMER WHAT'S CAUSED IT TO STALL. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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