2022-2026 Audi ODIS ODS5003E Infrastructure Error Hotfix

Audi has issued Service Information bulletin AOS-25-47 to address a specific diagnostic software error encountered by technicians. This bulletin details a hotfix for the ODIS Service software, which is crucial for performing various diagnostic and programming tasks on Audi vehicles.

Symptoms

When attempting to perform certain diagnostic function test plans using the ODIS Service software, technicians may encounter an internal fatal error. This error specifically manifests as the "ODS5003E Infrastructure Guided Fault Finding" message. The issue has been observed during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan, but can also affect other Guided Fault Finding (GFF) test plans.

Fault Codes / Error Messages

The primary identifier for this issue is the error message displayed within the ODIS Service software. This indicates a problem with the diagnostic infrastructure itself.

Code / Label	Description
ODS5003E	Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function test plan.
Infrastructure.GFS.ODS5003E	Error ID associated with the infrastructure fault.
java.lang.ArrayIndexOutOfBoundsException	Details of the error type, indicating a software programming issue.

Diagnosis / Trigger Conditions

The Audi e-tron ODS5003E error occurs when a technician attempts to run a function test plan, such as the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor test, within the ODIS Service software. The system will display the ODS5003E error message, indicating an internal software fault that prevents the test from completing. The diagnostic session will be canceled.

Repair Procedure Summary

This bulletin outlines a temporary hotfix procedure for the ODIS Service software to resolve the Audi e-tron ODS5003E error. It is critical to note that this hotfix should only be installed on one diagnostic device at a time and must be removed immediately after the required diagnostic procedure is completed to prevent malfunctions in other diagnostic sessions.

1. Download the Hotfix: Access AccessAudi.com via a web browser on the diagnostic device. Navigate to Elsa2Go > Service References > Software/Hardware Updates and search for the "AOS-25-47 ODS5003E Infrastructure Error Hotfix Zip File." Download and save the zip file to the desktop.
2. Extract and Copy: Double-click the downloaded zip file to open it. Right-click the hotfix file (e.g., V2.47.7_OCC_002019) and select "Copy." Then, right-click anywhere on the Windows desktop and select "Paste" to place the hotfix file directly on the desktop.
3. Install Hotfix in ODIS: Open ODIS Service as an administrator. Expand the "Data" submenu and click "Download" under the "Hotfix" section. Confirm the import by clicking "Continue."
4. Select Hotfix File: In the directory selection window, browse to and highlight the hotfix file previously copied to the desktop. Click "Select Folder." A confirmation message, "Workshop data patch was completed successfully," will appear; click "OK."
5. Perform Diagnostic Procedure: Once the hotfix is successfully installed, proceed with the intended diagnostic procedure or function test plan that was previously failing.
6. Uninstall Hotfix: After completing the diagnostic procedure, it is mandatory to uninstall the hotfix. In ODIS Service, select "Erase" under the "Hotfix" section and click "Continue." Confirm the deletion by clicking "OK" when prompted, "The workshop data patch was erased." Close ODIS Service.

Required Tools or Parts

To apply this hotfix, the following are necessary:

• ODIS Software Version: Audi brand version 2.38.9 or newer.
• Hotfix File: A_2.38.9_ODS5003E_20250729-0703 (or the specific hotfix zip file identified as AOS-25-47 ODS5003E Infrastructure Error Hotfix Zip File).
• Diagnostic Device: A computer running the ODIS Service software with internet access to AccessAudi.com.

Owner Action

As this issue pertains to the diagnostic software used by Audi service centers, vehicle owners will not directly experience the Audi e-tron ODS5003E error. However, if your 2022-2026 Audi vehicle requires diagnostic work, especially involving sensor function tests, and you suspect delays or issues at the service center, it may be due to this type of diagnostic tool error. If your vehicle needs service or you have concerns about its diagnostic readiness, please contact your authorized Audi service center. They are equipped with the necessary tools and information, including this hotfix, to properly diagnose and service your vehicle.

---

NHTSA ID: 11022630