Volvo XC90 Complaints

1,540 consumer complaints on file.

#10268885May 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VOLVO XC90 T6 MODEL HAS A SIGNIFICANT SAFETY ISSUE WITH THE TRANSMISSION. MY 2003 XC90 T6 WITH LESS THAN 65K MILES ON IT HAD THE TRANSMISSION FAIL. I WAS DRIVING DOWN A LIMITED ACCESS HIGHWAY (HWY100 IN MINNEAPOLIS) WHEN THE TRANSMISSION FAILED. I COULD NOT DRIVE OVER 30 MPH ON THIS FAST MOVING HIGHWAY. IN RESEARCHING THIS PROBLEM, IT IS PAINFUL CLEAR THAT THIS MODEL HAS AN EXTENSIVE HISTORY OF TRANSMISSION FAILURES. TIME AND TIME AGAIN T6 OWNERS ARE HAVING TO REPLACE TRANSMISSIONS SOMETIMES TWICE WITH LESS THAN 120K MILES ON THEIR VEHICLES. VOLVO IS NOT STEPPING UP TO TAKE RESPONSIBILITY. IT IS GOING TO TAKE AN ACCIDENT OR GOD FORBID INJURY OR DEATH FOR THEM TO ACKNOWLEDGE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267035April 27, 2009
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES, ELECTRIC
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AND THEN CHANGED TO "SRS AIRBAG _SERVICE URGENT". ONCE WE STOPPED, THE VEHICLE WOULD NOT START AGAIN. I DISCONNECTED THE BATTERY IN HOPES OF RESETTING THE COMPUTER. ONCE THIS WAS DONE THE CAR STARTED AGAIN. MESSAGES ARE STILL DISPLAYED. WE CONTACTED VOLVO CORPORATE AND HAVE AN APPOINTMENT WITH A LOCAL DEALERSHIP TOMORROW. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT THE FIRST TIME I HAVE SUBMITTED A COMPLAINT FOR THIS SAME TYPE PROBLEM. I HAVE BEEN A FAITHFUL, REPEAT VOLVO CUSTOMER, AND WOULD LIKE TO CONTINUE TO SUPPORT VOLVO. MY LOYALTY IS SLOWLY FADING, ESPECIALLY AFTER READING SEVERAL COMPLAINTS OF THE SAME NATURE. VOLVO PLEASE DON'T LET A DEATH OCCUR BEFORE YOU TAKE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266213April 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
1. THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE INTO THIRD GEAR AS QUICKLY AS IT SHOULD. ON APRIL 17TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN JUNE OF 2008. 3. I HAVE AN EXTENDED WARRANTY AND SO THE CAR IS IN THE SHOP NOW FOR REPAIR. THE SHOP AND EVERY OTHER ONE I CALLED KNEW EXACTLY WHAT THE PROBLEM WAS. THEY SAID THAT THE TRANSMISSION IN THIS MODEL AND YEAR WAS A FAULTY GM TRANSMISSION AND HAVE SEEN MANY IN FOR THIS TYPE OF SERVICE. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MANY OWNER HAVE EXPERIENCED THE SAME PROBLEM, THE EXACT PROBLEM. MY CAR ONLY HAS 54,000 MILES ON IT AND SOME OF THE COMPLAINTS I FOUND ON THE INTERNET REPORTED WERE AS LOW AS 20,000 MILES. THERE IS A SERIOUS PROBLEM WITH THIS CAR AND I'M WRITING YOU FOR CONSUMER PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264459April 8, 2009
SEATS
TL*THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT TOOK HER VEHICLE TO THE DEALER AT LEAST THREE TIMES BECAUSE A SEAT IN THE REAR ROW FAILED. THE SEAT CONTINUES TO FAIL AFTER EACH REPAIR. IN THE BACK OF THE SEAT IS A LATCH, BUT IT DOES NOT REMAIN FASTENED. THE SEAT IS UNDER WARRANTY, BUT THE DEALER WILL NOT REPLACE THE SEAT. THE DEALER STATED THAT THEY ONLY INSTALL NEW PARTS ON VEHICLES. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264126April 4, 2009
STRUCTURE
MY VOLVO XC90 2004, DRIVER'S SIDE GETS FLOODED DURING HEAVY RAIN. DURING LIGHT RAIN, THE INTERIOR WILL GET DAMP. WHEN I START THE CAR, I HEAR A WATER SLUSHING SOUND, COMING SOMEWHERE FROM THE CAR. MY MECHANIC SAID THIS IS DUE TO A VOLVO DESIGN FLAW. THE SUNROOF DRAINS ARE NARROW, AND IT GETS CLOGGED AND REDIRECTS THE WATER INSIDE THE PANELS OF THE CAR. ALSO THE WINDSHIELD DRAINS HAVE THE SAME PROBLEM. I CANNOT BELIEVE A LUXURY CAR CAN HAVE SUCH A MAJOR FLAW. I NEED THE FLAW FIXED, SINCE IT IS THE MANUFACTURER'S FAULT. I AM TIRED OF DRIVING WITH WATER UP TO MY ANKLES-IT IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264015April 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER MONTHS OF GEAR SLIPPAGE IN THE TRANSMISSION, THE "TRANSMISSION SERVICE URGENT" LIGHT CAME ON. TOOK THE CAR TO THE DEALER AND THEY SAID I NEED A NEW TRANSMISSION. THERE SEEMS TO BE A LARGE NUMBER OF THESE SAME COMPLAINTS FOR THIS SAME CAR FROM VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263722March 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT LESS THAN 65000 MILES. ORIGINALLY REPORTED AT 54756 MILES. OEM WARRANTY EXPIRED AT 50,000 MILES. OWN EXTENDED WARRANTY BUT SO FAR DEALER HAS HAD VEHICLE 3 TIMES OVER COURSE OF LAST 9 MONTHS AND UNABLE TO GET EXTENDED WARRANTY COMPANY TO REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262780March 23, 2009
ELECTRICAL SYSTEM
ON MARCH 22, 2009 I WAS TRAVELING WITH MY TWO DAUGHTERS EAST ON I-75 FROM NAPLES TO MIAMI WHEN THE CAR SUDDENLY JERKED AND THE DASHBOARD AND INSTRUMENTS FLICKERED AND LIT UP, AND THEN THE INSTRUMENT PANEL DISPLAYED THE MESSAGE "SRS - AIRBAG SERVICE URGENT". WAS ABLE TO CONTINUE DRIVING TO LOOK FOR A REST AREA AS THAT STRETCH OF I-75 IS IN THE EVERGLADES. AFTER A FEW MILES THE CAR JERKED AGAIN, BUT THIS TIME ALL THE DASHBOARD LIGHTS, INSTRUMENTS (SPEEDOMETER, RPM), RADIO AND INTERIOR LIGHTS DID NOT WORK. WAS ABLE TO CONTINUE DRIVING TO A REST AREA ABOUT 7 MILES DOWN THE HIGHWAY. I STOPPED, TURNED OFF THE CAR FOR 15 MINUTES THEN IT STARTED UP AGAIN WITH ALL THE ELECTRICAL SYSTEMS WORKING, BUT STILL DISPLAYING THE MESSAGE "SRS - AIRBAG SERVICE URGENT". NOT WANTING TO B STUCK IN THE EVERGLADES I CONTINUED DRIVING, AND THE JERKING MOTION AND ISSUE WITH ELECTRICAL OCCURRED AGAIN TWO MORE TIMES. THE LAST TIME WAS WHEN I WAS PULLING OFF THE HIGHWAY ONTO MY EXIT FOR HOME IT DISPLAYED THE MESSAGE "BRAKE FAILURE! STOP SAFELY". I WAS ABLE TO STOP, TURNED OFF CAR, STARTED IT AGAIN WITH EVERYTHING WORKING, BUT STILL DISPLAYING THE MESSAGE "SRS - AIRBAG SERVICE URGENT". THIS SAME ISSUE HAPPENED LAST SUMMER WHEN MY WIFE WAS DRIVING WITH OUR KIDS FROM MIAMI TO JACKSONVILLE. SHE TOOK IT TO A VOLVO DEALER IN DAYTONA BEACH AND ONE IN JACKSONVILLE. BOTH DEALERS WERE NOT ABLE TO DIAGNOSE THE ISSUE. WHEN BACK IN MIAMI, I TOOK IT TO AN INDEPENDENT MECHANIC WHO IS VOLVO-CERTIFIED AND HE WAS NOT ABLE TO FIX THE ISSUE EITHER. BASED ON WHAT I'VE RESEARCHED IT SEEMS TO BE AN ISSUE WITH THE ONBOARD COMPUTER. THIS IS A VERY SCARY PROBLEM THAT NEEDS TO BE ADDRESSED BY VOLVO, ESPECIALLY WHEN YOU ARE DRIVING 70 MILES AN HOUR ON THE HIGHWAY AND THE CAR SUDDENLY JERKS AND LOSES POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262206March 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED MAKING A LOUD, METAL GRINDING SOUND WHILE PULLING OUT OF A SHOPPING CENTER PARKING LOT. NO PREVIOUS PROBLEMS OR FAILURES. NO SERVICE CODE. BROUGHT CAR TO DEALER AND CONFIRMED MY FEAR IT WAS THE TRANSMISSION. ONLY 69,000 MILES ON CAR. I'VE BEEN AWARE OF TRANSMISSION PROBLEMS ON XC90'S. I EVEN HAVE A NEIGHBOR WHO HAD TO REPLACE THE TRANSMISSION ON HIS 2004 XC90. HAVE ALWAYS HAD VOLVOS, BUT THIS IS THE LAST ONE. VOLVO NO LONGER STANDS BEHIND ITS VEHICLES. VERY DISAPPOINTING FOR THE PRICE PAID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260371March 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 VOLVO XC90'S TRANSMISSION WENT OUT JUST TEN DAYS AFTER THE WARRANTY EXPIRED. VOLVO CUSTOMER SERVICE OFFERED A GOOD FAITH REPAIR BUT STILL COST ME SEVERAL THOUSAND OUT-OF-POCKET IN REPAIR COSTS. SIX WEEKS AFTER REPAIR, I HAVE A PUDDLE ON MY GARAGE FLOOR. THIS PROBLEM, WITH THE T6 TRANSMISSION, IS RATHER COMMON AND WELL-DOCUMENTED. IF THE PROBLEM IS SO PREVALENT, WHY IS THERE NOT A FULL RECALL OR BETTER FIX? I AM NOT SATISFIED WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260199February 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
COMING TO A STOP SIGN, ON A RURAL ROAD, FUNNY NOISE, THEN URGENT TRANSMISSION LIGHT CAME ON. DIDN'T HEAR ANYTHING, TRIED TO MOVE VEHICLE, GO UP A HILL AND IT SEEM AS IF I LOST FIRST AND SECOND GEAR. TOWED TO SHOP, THEY GOT THE LIGHT TO COME OFF, THEY BELIEVE IT NEEDS A TRANSMISSION BUT WON'T DO ANYTHING. I'M TRYING TO DRIVE IT OCCASIONALLY AND I'VE ALMOST GOTTEN STUCK TWICE. TRANSMISSION IS SLIPPING BADLY AND LOCKING INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260169February 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH EACH SERVICE AT POINT WEST VOLVO NOW PARK PLACE VOLVO SINCE PURCHASING THE CAR, DALLAS TX, I REPORTED A PROBLEM WITH MY 2004 XC90 T6 THAT MY ENGINE SURGES ON TAKEOFF. WITH EACH SERVICE, THEY COULD NOT DUPLICATE THE PROBLEM AND DID NOT LIST THIS ON THE INVOICE. WELL, SINCE THEY DID NOT FIND A PROBLEM, I DID NOT QUESTION WHY IT WAS NOT LISTED. TWO DAYS AGO THE 'TRANSMISSION SERVICE URGENT" LIGHT CAME ON, SO I CALLED THE DEALER TO SEE IF THE CAR IS SAFE TO DRIVE IN FOR SERVICE. ASSURED THAT IT MAY JUST BE A COMMUTER PROBLEM, I DELIVER THE CAR. I AM NOW AT 72000 MILES AND DID NOT PURCHASE EXTENDED WARRANTY. THE DEALER HAS COMPLETED A SOFTWARE DOWNLOAD ($600.00) AND THINKS THIS MAY FIX THE PROBLEM. IF NOT, I WILL NEED A NEW TRANSMISSION TO THE TUNE OF $6,000.00. I HAVE NOT MISSED A SERVICE, EVEN SCHEDULED SERVICE EARLY BECAUSE OF THE CONTINUED PROBLEM WITH THE SURGES. WHY DID THE DEALER NOT ADDRESS THIS PROBLEM, WHEN IT APPEARS TO BE A KNOW PROBLEM WITH MY MAKE AND MODEL? WHEN I WENT TO PICK UP THE CAR TODAY, MY SERVICE REP. WENT TO TALK WITH THE SERVICE MANAGE. THEY KEPT THE CAR OVERNIGHT BUT I AM CONCERNED THAT THIS WAS JUST A STALL. WHAT CAN BE DONE? THIS IS A KNOW PROBLEM AND FORD (VOLVO) IS DOING NOTHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259612February 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
RECEIVED A TRANSMISSION URGENT SERVICE WARNING LIGHT. TOOK THE CAR TO DEALER AND THEY STATED I NEED A NEW TRANSMISSION. CAR HAS 62,000 MILES AND HAS ALWAYS BEEN SERVICED AT VOLVO. I DID A SEARCH ONLINE AND FOUND OVER 200 COMPLAINTS OF THE SAME FAILURES I STATED. VOLVO WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258423February 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE, POWER TRAIN
I HAVE THE ILL FATED XC90 T6...LIKE CLOCKWORK AT 53000 MILES THE DREADED TRANSMISSION SERVICE URGENT LIGHT COMES ON....NOW I AM SUPPOSED TO FORK OVER 7000 BUCKS FOR A COMPLETELY DEFECTIVE TRANSMISSION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258164February 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257656February 5, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2005 VOLVO XC90 (54,414 MILES) ON A BUSY CALIFORNIA FREEWAY (THE 405), THE ENGINE STOPPED SUDDENLY WITH NO WARNING OR WARNING LIGHT. FORTUNATELY, I WAS ABLE TO MAKE IT OVER TO THE SIDE OF THE ROAD TO CALL FOR A TOW WITHOUT INJURY (ALTHOUGH I WAS ALMOST REAR ENDED SINCE THE FAILURE WAS SO SUDDEN AND WITHOUT WARNING) AND HAD IT TOWED TO A VOLVO DEALER IN TORRANCE, CA. IT IS A TRANSMISSION PROBLEM. SINCE THEN, WE HAVE FOUND HUNDREDS OF OTHER CONSUMERS WHO HAVE HAD THE SAME PROBLEM WITH THEIR XC90 VOLVOS TOO. VOLVO HAS NOT RECALLED OR PROVIDED ANY NOTICE TO CONSUMERS OF THE PROBLEM. VOLVO HAS PROVIDED REPLACEMENT TRADES AND CASH TO SOME CONSUMERS WHO COMPLAINED, BUT NO OVERALL NOTICE TO CONSUMERS. WE DIDN'T FIND OUT UNTIL IT HAPPENED TO US AND STARTED TO RESEARCH. ADDITIONALLY, THE WEEK BEFORE, THE FRONT LEFT TIRE BLEW OUT WHEN MY WIFE WAS DRIVING AND I WAS OUT OF TOWN. UNEVEN TIRE WEAR, UNEVEN WEAR EVEN WITH CONSTANT REALIGNMENT, IS ANOTHER COMMON ISSUE WITH THE 18" TIRES ON VOLVO. THEY KNOW OF THE ISSUE, BUT NOT HOW TO FIX IT. VOLVO DID AT LEAST SEND A TOW TRUCK TO PUT THE SPARE ON AND MY WIFE WAS NOT INJURED (FORTUNATELY). WE DIDN'T KNOW OF THE SAFELY FLAWS IN THE XC90 WHICH WAS PURCHASED BECAUSE OF VOLVO'S MARKETING CAMPAIGN OF "SAFETY" AND "VOLVO FOR LIFE" CAMPAIGN. VOLVO IS ADVERTISING FALSELY AND THE XC90 HAS SAFETY ISSUES. PLEASE HELP PROTECT OTHERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257274February 3, 2009
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FAULTY FUEL PUMP, BROKER FITTING ON INLET, LEAKS GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257175February 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING THE VEHICLE AND THE TRANSMISSION SIMPLY STOPPED PROPELLING THE CAR. IT WAS AS IF IT WENT INTO NEUTRAL WHILE GOING 50 MPH. FORTUNATELY I WAS ABLE TO PULL OVER BEFORE BECOMING A ROAD HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257020January 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SIMPLY DIED WITH NO WARNING. I WAS DRIVING THE CAR AND SUDDENLY IT JUST STOPPED. NO ACCIDENT OCCURRED, BUT CERTAINLY COULD HAVE. I BELIEVE THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND THIS HAS HAPPENED TO NUMEROUS OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255825January 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 60000 MILE SERVICE TRANSMISSION APPEARED TO BE SLIPPING WHEN COLD. "TRANSMISSION SERVICE URGENT" MESSAGE APPEARED. TRANSMISSION WOULD NOT SHIFT FROM THIRD GEAR. SHOP INDICATED THERE IS NO ADJUSTABLE PART. TRANSMISSION REPLACEMENT WOULD LIKELY BE NEEDED, WHEN CONTACTED VOLVO INDICATED THE WARRANTY WAS OFF AT 55K MILES. UPON RESEARCHING THROUGH THE INTERNET THERE ARE AN EXTREMELY LARGE NUMBER OF TRANSMISSION REPLACEMENTS FOR THIS VEHICLE AND YET NO RECALL HAS BEEN ISSUED. I CONTACTED VOLVO OF NORTH AMERICA AND IT APPEARS THEY ARE DEALING WITH THIS ON A SQUEAKY WHEEL CASE BY CASE BASIS AND SOME INDIVIDUALS ARE PAYING FULL REPLACEMENT COST WHILE OTHERS ARE BEING COVERED BY VOLVO. THIS DOES NOT SEEM EQUITABLE TO THE INDIVIDUALS WHO ARE UNABLE TO DO THE RESEARCH OR HAVE TIME AND RESOURCES TO CONVINCE VOLVO TO REPLACE THE DEFECTIVE TRANSMISSIONS GRATIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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