Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11404739March 24, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE BATTERY AND THE FUSIBLE LINK WERE REPLACED AND THE FAILURE CEASED. ONCE THE BATTERY AND FUSIBLE LINK WERE REPLACED, THE DOORS BECAME DIFFICULT TO LOCK. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404374March 22, 2021
ENGINE
MY CAR LOST OIL EVERY 7K MILE ,I BOUGHT FOR BRAND NEW , I WENT IN DEALERSHIP MAMY MANY TIME AND THEY INSPECTED MY CAR AND RESULTS ARE WE CANNOT FIX THIS PROBLEMS TO MANY CARS VW 2019 HAS THIS PROBLEM SO MY CAR LOST 500GR ON 1000 K MILE , THEY JUST REFILL OIL , I NEVER HEART THAT TO PUT OIL ON TOP DOEST SINCE. I HAVE PAPER AND EVERYTHING BUT NO BODY CARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403802March 19, 2021
FUEL/PROPULSION SYSTEM
WHILE THE VEHICLE WAS IN MOTION IT TURNED OFF ON ME AND STARTED LEAKING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403808March 19, 2021
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE AIRBAG LIGHT FOR THE PASSENGER SEAT INDICATES THAT A PASSENGER IS NOT THERE WHEN THERE IS. IT WILL START BLINKING RANDOMLY, SOMETIMES REGISTERING THEM AND SOMETIMES NOT. THIS HAPPENS WHILE DRIVING OR WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403809March 19, 2021
STEERING, SUSPENSION, WHEELS
BOTH MY FRONT TIRES UNRAVELED ON SEPARATE OCCASIONS WITHIN A MONTHS TIMEFRAME ON THE INSIDE WHEEL WELL. I WAS DRIVING AND I HEARD SOME LOUD NOISE AND NOTICED THE TIRE AND WHEN REMOVED THERE WAS METAL SHOWING ALL ALONG THE INSIDE OF THE TIRE AND ABOUT A FOOT OF UNRAVELED RUBBER WRAPPED AROUND THE AXLE. THIS SAME THING HAPPENED A COUPLE WEEKS LATER TO THE OTHER FRONT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403908March 19, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403634March 18, 2021
ENGINE
LAST YEAR I STARTED NOTICING MY ENGINE WAS RUNNING VERY ODD. THE LOW ENGINE OIL LIGHT NEVER CAME ON. I HAD BARELY ANY OIL LEFT SO I GOT AN OIL CHANGE THINKING THAT WAS THE ISSUE. A COUPLE WEEKS LATER, IT STARTED RUNNING ODD AGAIN. I CHECKED THE DIPSTICK AND IT WAS LOW ON OIL AGAIN. THIS KEPT HAPPENING FOR MONTHS. I RECENTLY TOOK IT TO VW SERVICE SHOP TO GET IT CONFIRMED IF THERE WAS AN ISSUE WITH OIL CONSUMPTION. THEY TOLD TO COME BACK TO DO AN OIL CONSUMPTION TEST FOR $300. I DIDN'T WANT TO PAY THAT MUCH JUST FOR A TEST SO I ASKED MY FRIEND THAT WORKED THERE IF THEY KNEW ANYTHING. TURNS OUT, THE SERVICE TECHS KNOW ITS A COMMON ISSUE WITH JETTAS AND IT WOULD COST $4K TO GET MY ENGINE REPLACED TO FIX THE ISSUE. I BOUGHT THE IN 2017 AND WAS SO CLOSE TO PAYING IT OFF THIS YEAR.........NOT WORTH IT..... :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403763March 18, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE FOR A FEW YEARS NOW HAS STALLED OUT ON ME AND CAUSED IT TO GO IN TO LIMP MODE. THIS IS VERY DANGEROUS AND I SEE THERE IS A RECALL AND NO FIX IS AVAILABLE BUT THE HYBRID SYSTEM SHUTS COMPLETELY DOWN WHEN IT DOES THIS AND I CANNOT DO ANYTHING WITH THE VEHICLE AT THAT TIME. IT WILL HAPPEN ANYWHERE I AM WHERE IT'S A BACK ROAD OR ON THE INTERSTATE.I FEEL THAT VOLKSWAGEN SHOULD TAKE BACK THIS VEH BECAUSE OF THE FAULTY SYSTEM. I FEEL VOLKSWAGEN SHOULD PAY MY LOAN OFF SO I CAN GET IN TO ANOTHER SAFER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403786March 18, 2021
VISIBILITY/WIPER
I WAS ON THE HIGHWAY WHEN IT STARTED POURING RAIN. I TRIED TO TURN ON MY WINDSHIELD WIPERS ON THE VW JETTA 2011 AND THEY DID NOT MOVE. I LOST VISIBILITY IN SECONDS AT 50MPH AND THANK GOODNESS, WAS ABLE TO PULL OVER BEFORE ANYONE WAS HURT BUT IT WAS TERRIFYING AND A CLOSE CALL. THE WINDSHIELD WIPERS DON'T WORK IN THE COLD, APPARENTLY, WHICH TO ME SEEMS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403199March 16, 2021
FUEL/PROPULSION SYSTEM
CAR IS RANDOMLY BUCKING AND OR HESITATING. MANY TIMES IN THE MIDDLE OF A BUSY INTERSECTION, AND KILLS THE ENGINE. I'M GOING TO GET KILLED IF THIS CONTINUES TO HAPPEN. ITS BEEN DOING THIS FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403061March 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON BUSY CITY ROAD CAR JUST STOPPED/DIED IN MIDDLE OF TRAFFIC. IT ALSO HAS MAJOR ISSUES NOT RESTARTING AFTER I TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402772March 13, 2021
ELECTRICAL SYSTEM
I WAS UNABLE TO TURN THE CAR OFF. THE KEY WERE STUCK IN THE IGNITION IN THE ON POSITION AND WOULD NOT COME OUT OR GO TO THE OFF POSITION. I WAS AT MY DESTINATION WHEN I TRIED TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402627March 12, 2021
SERVICE BRAKES
MY CAR WAS OPERATING FINE, THEN ONE DAY WHEN STARTING IT ON MY LUNCH BREAK I HEARD THREE LOUD PITCHED BEEPS. UPON STARTING THE CAR MY ABS AND TRACTION CONTROL LIGHTS WERE STEADILY ON WHILE THE BRAKE LIGHT WAS FLASHING. CLEARING THE CODES, THEN DRIVING ABOUT 15 MPH THE CODES WOULD SHOW BACK UP. SCANNED IT WITH A VCDS SCANNER, AND IT SHOWS 16352- CONTROL MODULE- ELECTRICAL ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402649March 12, 2021
SERVICE BRAKES
AS I BRAKED FOR A STOP SIGN IN MY TOWN, THE CAR BEHAVED AS IF ON ICE OR SNOW, IT WASN'T. THE LIGHT WITH THE SKIDDING CAR, THE ABS LIGHT, AND THE AIRBAG LIGHT CAME ON. AS I CONTINUED, IT HAPPENED TWICE MORE ON MY WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400418March 11, 2021
UNKNOWN OR OTHER
AFTER STARTING THE VEHICLE IT SIMPLY STALLS FROM THE BEGINNING. I HAVE TO CONTINUOUSLY PRESS THE GAS PETAL TO GET IT TO GO. ONCE IT IS RUNNING AND I COME TO A COMPLETE STOP IT WILL STALL AGAIN WHEN I TRY TO GO FORWARD AND PROCESS REPEATS ITSELF. ALSO, ONCE IN MOTION SOMETIMES THE ENGINE ( SEEMS LIKE THE TRANSMISSION) SEEMS TO SLIP INTO ANOTHER GEAR. I AM PETRIFIED TO DRIVE THE CAR BECAUSE OF THE STALLING. I HAVE ALMOST BEEN HIT NUMEROUS AMOUNTS OF TIMES. SOMETIMES FROM A TAKEOFF POSITION IT SIMPLY WILL NOT GO. IT IS A HORRIFYING EXPERIENCE. I HAVE ALREADY REPORTED THE GRINDING NOISE THAT THE CAR MAKES BETWEEN 20 AND 40 MILES PER HOUR. I TOOK IT TO BE SERVICED FOR THE GRINDING NOISE AND THEY SAID THERE WAS NOTHING WRONG. THEY RODE WITH ME ON ONE OCCASION AND SAW THAT IT STALLED BUT THEY STATED IT WAS BECAUSE I DID NOT KNOW HOW TO DRIVE THAT KIND OF ENGINE. I FEEL THAT I AM GOING TO DIE OR BE SERIOUSLY INJURED IN THIS VEHICLE. I BOUGHT THIS CAR NEW AND PAID CASH. NO WORDS TO SAY HOW DEVASTATED I AM . AFTER ALL THE CONTROVERSY ABOUT THE GRINDING ENGINE, I DOUBT I COULD EVER EVEN TRADE IT IN FOR NEW ONE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400182March 10, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE IS DEAF BUT HEARS LOW FREQUENCY SOUNDS. THE CONTACT WAS DRIVING AT 40 MPH, WHEN HE HEARD AN ABNORMALLY LOUD SOUND. THE CONTACT STATED THAT THE MOON ROOF GLASS HAD SHATTERED. THE VISOR COVER PREVENTED THE GLASS FROM FALLING INTO THE VEHICLE. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE MOON ROOF TO SHATTER. THE DEALER DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO FILE A CLAIM WITH HIS INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MOON ROOF WAS REPLACED. THE FAILURE MILEAGE WAS 17,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400240March 10, 2021
STRUCTURE:BODY
THE PLASTIC CAPS ON SIDE MIRRORS (BOTH DRIVER AND PASSENGER) ARE INCREDIBLY UNSTABLE AND ARE AT RISK OF FLYING OFF OF THE VEHICLE. I WAS DRIVING ON THE FREEWAY DURING A WINDY DAY WHEN THE PLASTIC CAP FROM THE DRIVER'S SIDE MIRROR FLEW OFF. THE MIRROR/CAP HAD NO PREVIOUS DAMAGE AND WAS NOT LOOSE IN ANY WAY, SO THERE IS NO REASON THAT IT SHOULD HAVE JUST FLOWN OFF. THE PASSENGER SIDE HAD PREVIOUSLY BEEN INVOLVED IN A MINOR ACCIDENT, AND WHEN I HAD THE PIECE REPAIRED, IT WAS SIMPLY SNAPPED ON WITH NO SEALANT, AND CONTINUED TO FALL OFF AFTER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400271March 10, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION IN A SHORT AMOUNT OF TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399944March 9, 2021
SUSPENSION
COIL SPRINGS BREAK RANDOMLY IN COLD WEATHER MAKING CAR HANDLE ERRATICALLY AND WITHOUT WARNING. VW HAS RECALLED MANY COIL SPRINGS ON OTHER MODELS BUT NOT THE JETTA HYBRID WHICH USES THE SAME COMPONENTS. VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400045March 9, 2021
SERVICE BRAKES
ABS CONTROL MODULE IS DEFECTIVE. I LOSE BRAKING POWER RANDOMLY ESPECIALLY WHEN TURNING STEERING WHEEL TO THE LEFT. ABS, TRACTION CONTROL AND AIRBAG LIGHTS ARE ON. BRAKE LIGHT WARNING WILL FLASH RANDOMLY AND THE SPEEDOMETER JUMPS UP AND DOWN RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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