Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11395679February 11, 2021
ENGINE
I TOOK A CAR BRAND NEW 2019 AFTER 5K MILES LIGHT ON DISPLAY ' PLEASE CHECK OIL LEVEL' I WENT DEALERSHIP AND THEY TOLD ME WHEN YOU LIGHTS ITS ON STOP HERE AND WE FUEL IT QUARTER OIL...SO NOW I SEE DEALERSHIP EVERY 5 K MILE AND EVERY 10K MILE WHEN I CHANGE OIL... NO BODY CARE THIS IS DISRESPECT FOR COSTUMER NEVER BUY VOLKSWAGEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395811February 11, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFOGGER FAILED TO DEFOG THE WINDSHIELD AND THE COOLANT LEVEL NEVER REACHED NORMAL OPERATING TEMPERATURE. THE CONTACT TOOK THE VEHICLE TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE DEALER ACKNOWLEDGE THAT THERE WAS AN ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395041February 7, 2021
ELECTRICAL SYSTEM, ENGINE
ENGINE LIGHT IS ON 2015 JETTA 1.8 TURBO. ECU 1 STATES CODE P05A0 ACTIVE GRILLE AIR SHUTTER "A" STUCK ON. VOLKSWAGON WANTS TO CHARGE ME $900 TO CORRECT THIS SENSOR PROBLEM. VEHICLE HAS 32,000 MILES & WAS STATIONARY WHEN LIGHT CAME ON. THIS IS A DEFECT IN THE SENSOR SYSTEM. SHOULD VW HAVE TO PAY? WHY ARE CONSUMERS PAYING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394945February 6, 2021
AIR BAGS, ELECTRICAL SYSTEM
CLOCK SPRING BROKE WHEN TURNING WHEEL 1.5 REVOLUTIONS WHILE BACKING THE CAR INTO A PARKING SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394860February 5, 2021
SERVICE BRAKES, STEERING
2010 VW JETTA SE NOT LONG AFTER PURCHASING TEH VEHICLE USED IN 2016, THE ABS AND ESC LIGHTS STARTED COMING ON. WE DIDN'T REALLY NOTICE ANY CHANGE IN THE VEHICLE PERFORMANCE, BUT WERE CONCERNED ABOUT THE LIGHTS BEING ON, ESPECIALLY SINCE IT CONCERNED THE BRAKES AND STABILITY. ON 6/14/19 WE TOOK THE VEHICLE TO THE LOCAL DEALER TO HAVE THIS ISSUE CHECKED OUT. THE RECEIPT FROM THAT VISIT SHOWED THAT THE ABS PUMP AND MODULE HAD FAULTS. THE DEALERSHIP RECOMMENDED REPLACING BOTH AT A COST OF $2,610. WE ASKED THE SERVICE PERSON WHAT WOULD HAPPEN IF WE DIDN'T REPLACE THEM AND HE SAID THE BRAKES WOULD STILL WORK BUT THE ABS MIGHT NOT FUNCTION PROPERLY, BUT THAT WE SHOULD BE OK. WE HAVE CONTINUED TO DRIVE THE VEHICLE WITH THE LIGHTS ON MOST OF THE TIME SINCE THEN WITHOUT ANY NOTICEABLE PERFORMANCE CHANGE; HOWEVER, PERFORMANCE IS STARTING TO BECOME AN ISSUE. THE ABS AND ESC LIGHTS HAVE BEEN REMAINING ILLUMINATED FOR QUITE SOME TIME NOW. ALSO IN THE LAST MONTH OR TWO THE CHECK ENGINE LIGHT IS NOW STARTING TO COME ON PERIODICALLY WITH A CORRESPONDING ISSUE WITH THE STEERING BEING MORE DIFFICULT. WE ARE BECOMING MORE CONCERNED ABOUT SAFETY. AS A RESULT, WE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP THIS WEEK TO GET THE PROBLEM CHECKED OUT. HE INFORMED US THAT THERE IS AN ACTIVE RECALL (16V913000) THAT WOULD CORRECT ALL OF THESE ISSUES. HE GAVE US A COPY OF THE RECALL AND SAID WE WOULD NEED TO TAKE IT TO THE LOCAL DEALER TO HAVE THE REPAIR DONE. WE CONTACTED THE LOCAL VW DEALER AND THEY TOLD US THE RECALL DOESN'T APPLY TO OUR VEHICLE, SO I THEN CALLED THE NATIONAL VW CUSTOMER SERVICE NUMBER AND WAS TOLD THE SAME THING. WHAT CAN WE DO TO HAVE VW HONOR THE RECALL FOR OUR VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394592February 4, 2021
POWER TRAIN
DRIVING STRAIGHT ON A CITY STREET AND WITH NO WARNING ALL POWER WAS LOST TO PROPEL THE VEHICLE. DUE TO THE SUDDEN LOSS OF POWER WITH NO WARNING, AN ACCIDENT NEARLY OCCURRED. RECALLS FOR THIS MAKE/MODEL OF VEHICLE ARE DOCUMENTED (13V568000 AND 19V866000) BUT FOR SOME REASON VOLKSWAGEN IS NOT COVERING ALL 2013 JETTA HYBRIDS UNDER THESE RECALLS, WHICH BOTH INDICATE SUDDEN LOSS OF POWER TO THE VEHICLE DUE TO TRANSMISSION/GEAR BOX ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394599February 4, 2021
POWER TRAIN
AT ABOUT 40,000 MILES- CAR WOULD NOT MOVE IN DRIVE POSITION. DASH CODE: ESC. LUCKILY, 2018 JETTA STILL UNDER WARRANTY AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394406February 3, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I CAME TO A STOP LIGHT AND HAD MY CAR IN NEUTRAL. PUT IT INTO FIRST AT A GREEN LIGHT AND THERE WAS NO POWER, THE ENGINE HAD CUT OFF. I DRIVE A MANUAL AND HAVE FOR MY ENTIRE LIFE. THERE WAS NO LURCHING OR ANYTHING, JUST A SILENT CUT. HARD TO GET IT TURNED BACK ON, THE VEHICLE SEEMED CONFUSED WHEN I HIT THE START BUTTON... WAS NEARLY REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394235February 3, 2021
SERVICE BRAKES, AIR
2009 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ABS MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE DID NOT BEGIN TO HAVE ISSUES UNTIL AFTER THE RECALL REPAIR WAS PERFORMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394532February 3, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL WAS LEAKING FROM VEHICLE. THE VEHICLE WAS TAKEN TO RITCHEY AUTOMOTIVE (5320 I-55 NORTH JACKSON, MS 39211, (888-698-7459) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OIL COOLER O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394580February 3, 2021
STRUCTURE:BODY
DRIVER FRONT DOOR RATTLE, WHEN DRIVING AT ANY SPEED. AND NOTHING IN DOOR POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394583February 3, 2021
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391144February 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR WILL UNPREDICTABLY STALL SOME TIMES, CLOSE THE IGNITION SWITCH AND ENGINE WILL BE ABLE TO START,,, WILL GO IN LIMP HOME MODE WHEN THE GLOW PLUG LIGHT WILL ILLUMINATE AND CHECK ENGINE LIGHT COMES ON FOR DTC P00AF....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391167February 2, 2021
FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE FROM LARSON AUTOMOTIVE GROUP IN MID JANUARY 2021 AND, ONLY AFTER CHECKING YOUR SITE, FOUND THE RECALL. I NOTIFIED THEM AND THEY RETURNED THE CAR AND I PURCHASED A DIFFERENT JETTA THAT I HAVE NO PROBLEMS WITH. MY CONCERN IS THAT THEY ARE STILL SELLING THIS VEHICLE AND AT LEAST 4 OTHER JETTA 1.4 TS ON THEIR SITE. I AM WORRIED OTHERS WILL NOT CHECK AS I DID AND BE SOLD A CAR THAT IS UNSAFE, WITH AN ACTIVE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394343February 2, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO REVERSE. THE CONTACT MANAGED TO DRIVE AT LOW SPEEDS TO CHEAPLE AUTO SALES INC (3626 AIRLINE DR, METAIRIE, LA 70001, (504) 841-0027) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER UNDRIVABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO LOG A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391133February 1, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
CONTROL PANEL FAN STOPPED WORKING AND BACK PASSENGER FLOOR IS WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390870January 31, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOST POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. I PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE, IT TURNED ON BUT WOULD NOT GO INTO GEAR. I THEN HAD IT TOWED TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. I WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEARBOX CAUSING IT TO FAIL. I'M THE SECOND OWNER AND IT HAS 47,000 ORIGINAL MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390467January 28, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF SALEM COUNTY (815 US-40, MONROEVILLE, NJ 08343) AND THE MANUFACTURER, AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY AND HAD STOPPED DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390173January 28, 2021
AIR BAGS
2001 VOLKSWAGEN JETTA. CONSUMER STATED THAT AIRBAGS DID NOT DEPLOY DURING AUTO ACCIDENT. *LD THE CONSUMER WAS SEVERELY INJURED. THE VEHICLE WAS TOTALED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11389394January 22, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONTACTED BY MIKE STEVEN VOLKSWAGEN (11211 E KELLOGG DR N, WICHITA, KS 67207) WHO SUGGESTED THAT THE VEHICLE BE TRADED. THE DEALER CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT DECLINED THE TRADE IN OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta