Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11413464April 22, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
CAR CAN BE TURNED OFF EVEN IF THE VEHICLE IS NOT IN PARK. THE CAR WAS TURNED OFF WHILE STILL IN DRIVE UNBEKNOWNST TO THE DRIVER. THIS RESULTED IN THE CAR ROLLING INTO ANOTHER VEHICLE IN A PARKING LOT. THIS COULD HAVE CAUSED A LOT OF DAMAGE TO PEDESTRIANS AND OTHER VEHICLES. A ACCIDENT DID OCCUR ON FEB 12, 2021 IN SPROUTS GROCERY STORE PARKING LOT IN LA MESA, SAN DIEGO CA. INSURANCE COMPANIES HAVE BEEN INVOLVED TO REPAIR THE OTHER PARTIES VEHICLE INVOLVED. THE DAMAGE TO THE MENTIONED CAR INCLUDES DAMAGE TO THE BUMPER, TAIL LIGHT AND SIDE BODY. THE OTHER VEHICLE INVOLVED NEEDS THE ENTIRE SIDE PANEL REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11413087April 20, 2021
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, SHE DETECTED AN ABNORMAL GASOLINE ODOR COMING FROM THE AIR VENTS INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. DOTHAN VOLKSWAGEN (2730 ROSS CLARK CIR, DOTHAN, AL 36301) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412801April 19, 2021
ENGINE
I ALSO SUFFER FROM MAJOR OIL LOSS IN MY 2014 JETTA SE 1.8. I HAD CODES POP UP TELLING ME TO REPLACE SOME SENSORS, AND TURNS OUT MY OIL WAS JUST VERY LOW. WITHIN THE FIRST MONTH I HAD THE VEHICLE, PURCHASED USED IN 2020, THE ENGINE WAS COMPLETELY DRY CAUSING ME TO QUESTION THE DEALERSHIP'S PROMISE THAT AN OIL CHANGE WASN'T DONE. I JUST REPLACED THE PCV VALVE, BUT NOW I'M GETTING P0301 AND P03AF CODES, AND MY CAR BARELY MADE IT TO WORK THIS MORNING. I HAD A SUCCESSFUL TEST DRIVE LAST NIGHT WITHOUT ANY ISSUES, BUT NOW I'M AFRAID TO DRIVE IT AT ALL WITHOUT PUTTING THE OLD VALVE BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408286April 15, 2021
FUEL/PROPULSION SYSTEM
CATASTROPHIC FUEL PUMP FAILURE AT 14,000 MILES ' BOTH FUEL PUMP AND FUEL PUMP MODULE HAD TO BE REPLACED. THE VEHICLE HAD BEEN MAINTAINED PROPERLY ACCORDING TO SCHEDULED MAINTENANCE STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408036April 14, 2021
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY SINGLE LIGHT ON THE DASH IS TURNED ON EVEN THOUGH THERE'S NO PROBLEM, AND THE SPEEDOMETER METER DOESN'T MOVE. I GOT THE ISSUE FIXED BY AN INDEPENDENT MECHANIC WHO SAID THE COMPUTER ONLY NEEDED TO BE RESET, BUT THE VW DEALERSHIP INSISTS THAT I STILL HAVE A BIG ISSUE THAT CAN EFFECT THE USAGE OF MY BRAKES, AIRBAGS, EVERYTHING, AND WANTS TO CHARGE ME $3500 FOR A NON-PROBLEM. SINCE THE SENSORS ARE ALL ON, I DON'T KNOW WHEN TO FILL UP OIL OR GAS, AND I WON'T BE ALERTED IF I HAVE A FLAT TIRE OR THERE'S AN ISSUE WITH THE ENGINE. THEY ALSO MENTIONED THAT SINCE THE SENSORS ARE DEAD IT MAY NOT DEPLOY MY AIRBAG SYSTEM. I'VE BEEN TOLD IT'S NOT WORTH FIXING, MY CAR ONLY HAS 49,537 MILES AND IS IN GOOD CONDITION; THIS IS ABSURD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408073April 14, 2021
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO DICK HANNA VOLKSWAGEN (12345 E. BURNSIDE ST, PORTLAND, OR 97233, (503) 822-3467) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HORN NEEDED TO BE REPLACED. ADDITIONALLY, THE KEY FOB AND ALARM FAILED TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407576April 12, 2021
ENGINE
TL* THE CONTACT'S DAUGHTER OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OVER AFTER MULTIPLE ATTEMPTS TO START THE VEHICLE, WITHOUT WARNING. THE CONTACT THEN CALLED EASTSIDE VOLKSWAGEN (28400 CHARDON RD, WILLOUGHBY HILLS, OH 44092) WHERE HE WAS INFORMED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407606April 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
JUST AFTER I PURCHASED THE USED VEHICLE FROM A PRIVATE PARTY, I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR, WHEN THE VEHICLE WITHOUT WARNING SLAMMED INTO SECOND GEAR, SENDING MY FACE INTO THE STEERING WHEEL, WHILE THE CARS TRAVELLING BEHIND ME HAD TO BRAKE TO AVOID COLLISION. I PULLED OVER, AND TURNED THE CAR OFF TO ASSESS THE REASON, TO NO AVAIL. WHEN I RE-STARTED THE CAR AND PUT IT IN GEAR, IT DROVE FINE UNTIL THE NEXT TIME I DROVE IT. THEN IT DID A REPEAT OF THE PREVIOUS ACTION, SENDING THE TRANSMISSION INTO SAFE MADE WITHOUT ANY NOTICE OR PROVOCATION, AND AGAIN, WHEN I RESTARTED THE VEHICLE IT DROVE PERFECTLY NORMAL WHILE I DROVE IT DIRECTLY HOME. WHEN I PERFORMED AN OBDII SCAN, IT GENERATED P0746 AS THE PROBLEM, WITH NO OTHER PROBLEMS BEING REPORTED. I AM REPORTING THIS PROBLEM BECAUSE THE FIRST TIME IT HAPPENED, IT COULD HAVE HAVE ENDED VERY BADLY HAD SOMEONE ELSE BEEN BEHIND THE WHEEL, SUCH AS A MOTHER WHO MAY BE DISTRACTED BY HER CHILDREN AT THE TIME, AND I FEEL THIS MATTER SHOULD BE ADDRESSED BEFORE SOMEONE IS KILLED ON THE HIGHWAY. PRIOR EXPERIENCE HAS TAUGHT ME THAT HIGHWAY ACCIDENTS SELDOM ONLY HAPPEN TO ONE VEHICLE AT A TIME, AND ALMOST ANYONE THAT EXPERIENCES THIS PROBLEM ON A HIGHWAY COULD CAUSE SERIOUS INJURY TO MULTIPLE CARS AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407463April 11, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
VEHICLE WAS STATIONARY IN PARKING SPOT AND UPON IGNITION BEGAN REVVING UNCONTROLLABLY AND THREW UP ERROR CODES "ENGINE SPEED MAX. 4000 RPM" AND "START-STOP SYSTEM ERROR", ALONG WITH EPC AND ENGINE LIGHTS. THE BRAKE WAS ALSO DEPRESSED. UPON PUTTING INTO REVERSE THE PARKING BRAKE WAS AUTOMATICALLY ENGAGED WHILE THE ENGINE CONTINUED TO REV. SOON AFTER, ENGINE WOULD SPUTTER BUT NOT TURN OVER WITH THE SAME ERROR CODES ON DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407143April 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT HIGHWAY SPEEDS OF 65MPH, INSTRUMENT CLUSTER INDICATED STOP! OIL PRESSURE ENGINE OFF! AND CAR WENT INTO LIMP. WAS ABLE TO MAINTAIN CONTROL OF VEHICLE AND PULLED OVER TO SIDE OF EXIT. VEHICLE HAD TO BE TOWED FROM HIGHWAY TO REPAIR SHOP. DIAGNOSED TO BE A FAILURE IN THE HEX DRIVE BIT FROM THE BALANCE SHAFT MODULE TO THE OIL PUMP. ALSO CAUSED TURBOCHARGER FAILURE DUE TO LACK OF OIL FLOW. CAR HAS BEEN MAINTAINED TO REQUIRED SCHEDULE AND HAD NO PRIOR INDICATIONS OF IMMINENT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406951April 7, 2021
VISIBILITY/WIPER
SUNGLASS HOLDER KEEPS BREACKING WHICH PREVENTS ME FROM SEEING REVIEW VIEW MIRROS. THIS IS AN ONGOING VW ISSUES THAT HAS NOT BEEN FIXED FOR MANY YEARS. IT IS CHEAP AND BREAKS EASILY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406757April 6, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO THE REVERSE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MEDFORD VOLKSWAGEN (4606 GRUMMAN DR, MEDFORD, OR 97504) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE SHIFT LEVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INVESTIGATE IF THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER ABOUT THE DECISION. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE CLUTCH, THE TRANSMISSION, CAM SHAFT, AND SEVERAL UNKNOWN SENSORS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406795April 6, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CAR WHILE PARKED AND THE ENGINE GOING WILL STOP. ALSO WHEN I'M ON THE FREEWAY THE EPC LIGHT WILL TURN ON AND FEEL LIKE I HAVE A LOSS OF POWER AND IT FEELS LIKE IT IS ACCELERATING. MY MECHANIC HAS NO IDEA WHAT IS GOING ON WITH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406805April 6, 2021
AIR BAGS, ELECTRICAL SYSTEM
I WAS PARKED AND SUDDENLY MY CAR DID NOT WANT TO START, NO WARNING LIGHTS CAME ON BEFORE EXPERIENCING THIS ISSUE. AFTER BRINGING IT TO THE DEALERSHIP ACCORDING TO THEM BATTERY NEEDS TO BE REPLACED AGAIN AND IT HAS BEEN ONLY ABOUT 2 YEARS OR LESS FROM LAST REPLACEMENT. THIS ISSUE CLEARLY NEEDS TO BE ADDRESS IMMEDIATELY AS BATTERIES SHOULD LAST FOR MINIMUM OF 3 YEARS. ALSO AFTER EXPERIENCING PROBLEMS WITH THE BATTERY THE AIRBAG WARNING LIGHTS CAME ON AND VOLKSWAGEN DEALERSHIP IS STATING I MUST REPLACE FAULTY AIRBAG INDICATOR LIGHT AND PAY IT FROM MY POCKET WHICH I FIND UNACCEPTABLE. THIS ISSUE NEEDS TO BE FURTHER INVESTIGATED AS AIRBAG WARNING INDICATOR CAN ALSO BE RELATED TO ' VOLKSWAGEN'S CLOCK SPRING PROBLEMS'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406371April 5, 2021
SERVICE BRAKES
THE ABS MODULE HAS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406486April 5, 2021
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHILE TURNING OFF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406281April 3, 2021
ENGINE
I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406055April 2, 2021
SERVICE BRAKES
IN APRIL 1 2021 I WAS DRIVING FROM HOME TO MY JOB IN DCH TUSTIN ACURA DELAR IS 10 MIN DRIVE WHEN I TAKE THE EXIT OF FREEWAY I PRESS THE BRAKE PEDAL AND THE CAR DON'T BRAKE , THE PEDAL GO ALL WAY DOWN AND THE CAR DON'T STOP , A TECHNICIAN SAID THAT IS A PROBLEM WHIT THE MASTER CYLINDER . WHAT CAN I DO NOW?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405481March 29, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE FAILED TO MOVE FORWARD DESPITE HEARING THE ENGINE REV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404703March 24, 2021
UNKNOWN OR OTHER
SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WITH GLASS FOR THE NEXT COUPLE MILES UNTIL FINDING A VOLKSWAGEN DEALERSHIP. SUPER LOUD EXPLOSION NOISE ALMOST CAUSED ME TO WRECK TOO. I WOULD NOT RECOMMEND VOLKSWAGEN BRAND TO ANYONE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta