Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10281898August 26, 2009
ENGINE AND ENGINE COOLING
I PURCHASED MY 2008 VOLKSWAGEN JETTA 2.0 IN MAY OF 08. SINCE MY PURCHASE THE CAR IS JERKY ALL THE TIME WHILE IN MOTION, ESPECIALLY DURING ACCELERATION. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP I PURCHASED IT FROM AND THEY FOUND NO ISSUES EACH TIME IT WAS SERVICED. THIS IS NOT NORMAL FOR A CAR TO DO THIS HOWEVER VOLKSWAGEN STATES THERE ARE NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281633August 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
1. THIS EVENT OCCURS CONSTANTLY UNDER ALL CONDITIONS 2. THE TRANSMISSION WILL JERK FROM A START CAUSING DISCOMFORT AND IRRITATION 3. NOTHING HAS BEEN DONE TO PREVENT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281672August 25, 2009
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT HAS A 2006 VOLKSWAGEN JETTA. HE STATED THAT THE VEHICLE WAS SURGING FROM SECOND GEAR AND ALSO BECAME HESITANT AND WASN'T SHIFTING GEARS WHEN IT SHOULD HAVE BEEN. WHILE DRIVING 70MPH GOING UP A HILL HE LOST ALL POWER TO THE VEHICLE AND IT FELT AS IF IT WAS IN NEUTRAL. AFTER LOSING POWER IT TOOK ABOUT FIVE SECONDS TO RESET IT SELF. THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WITH CODES. THE VEHICLE WAS TAKEN TO A DEALER THE CODES WHERE REMOVED. HE WAS INFORMED THAT THE FAILURE OCCURRED FROM THE USG IN THE TRANSMISSION. THE VEHICLE IS CURRENTLY AT THE DEALER BEING WORKED ON. THE FAILURE MILEAGE WAS 68,000 BL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281734August 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
08 VW JETTA DSG TRANS. AFTER THE TRANS IS WARMED UP, THE CAR IS JERKY TAKING OFF FROM A STOP, AS IF THE CLUTCH IS NOT ENGAGED PROPERLY. ON A FEW OCCASIONS, IT SEEMED THAT NO POWER WAS BEING TRANSMITTED TO THE WHEELS, LEAVING THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. ONCE THE RPMS CAME DOWN, THE TRANS. ENGAGED, AND THE CAR BECAME MOBILE AGAIN. THE "JERKINESS" FROM A STOP IS ALMOST ALL THE TIME ONCE THE CAR WARMS UP, THE TOTAL LACK OF POWER TRANSMISSION HAS ONLY HAPPENED ONCE OR TWICE. THE CAR WAS TESTED BY THE VW DEALER SERVICE DEPT. A NEW MECHTRONIC UNIT IS ON ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281752August 25, 2009
ENGINE AND ENGINE COOLING
I OWE A 2006 VOLKSWAGEN JETTA THAT I HAVE BEEN BACK AND FORWARD FOR A LICENSED DEALERSHIP REPORTING THAT MY CAR SHUTS OFF COMPLETELY WHILE DRIVING. IIT HAVE BEEN DURING THIS ABOUT JUNE 2007 AND IT HAS BEEN TO DEALERSHIP ABOUT 6 TIMES FOR THIS SAME THING I TOOK IT IN APRIL 2008 AND THEY TOLD ME I NEED A NEW ENGINE AFTER SEVERAL OF MONTHS LETTING THEM DIAGNOSE THE PROBLEM. I AM PAYING CAR NOTE FOR A CAR I CAN NOT DRIVE. I SEEN GOOD MORNING AMERICA AND THEY SAY IT IS ONLY 2009-2010 MODELS WHEN I HAVE A 2006 THEY HAS SHUT OFF ON ME IN TRAFFIC IN BIRMINGHAM, AL , MOBILE, AND MISSISSIPPI. I CALL VOLKSWAGEN THEY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE OF MY MILEAGE THEY CAN ONLY GIVE ME A 1000 DOLLARS TOWARDS ANOTHER VOLKSWAGEN. I TOLD THEM THAT I WILL NOT BUY ANOTHER. AT 1ST THEY TOLD ME THAT I NEED AND O2 SENSOR AND THE NEXT TIME THEY COULD NOT FIND ANYTHING UNTIL THEY REPORTED THAT IT WAS MY ENGINE. I FEEL IT IS NOT FAIR FOR ME TO PAY FOR A ENGINE BECAUSE I HAVE BROUGHT THE CAR TO THEM ON 5 OCCASION AND I CALL TO REPORT THE CAR SHUT OFF IN MONTGOMERY, AL ON MARCH 19, 2008 AND THEY TOLD ME TO HAVE IT TOW TO THE DEALERSHIP IN MISSISSIPPI WHO WAS FAMILIAR WITH CAR. I WAS STARTING IT FOR THE TOW TRUCK TO TAKE TO DEALER AND THE CAR WE HAYWILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281535August 24, 2009
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS; THE BRAKE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE FAILURE WAS CONTRIBUTED TO THE BRAKE LIGHT SWITCH. THE VEHICLE WAS REPAIRED; HOWEVER, ON A SEPARATE OCCASION THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE IDENTICAL FAILURE. NHTSA CAMPAIGN ID NUMBER 07V063000, EXTERIOR LIGHTING,BRAKE LIGHTS; SWITCH WAS REPAIRED PER THE RECALL. THE FAILURE RECURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281494August 23, 2009
POWER TRAIN
I BOUGHT THE CAR IN MAY OF 2008. IT IS NOW AUGUST 23, 2008 AND IT IS GOING INTO THE SHOP THIS WEEK FOR THE THIRD TIME. THE MECHATRONIC UNIT HAS BEEN REPLACED ONCE AS WELL AS THE CLUTCH PLATES. IT IS A 2008 JETTA WOLFSBURG EDITION 2.0T WITH THE DSG TRANSMISSION. THE PROBLEM IS A JERKY, SURGING FEELING WHEN THE TRANSMISSION IS WARMED UP. YOU TAKE YOUR FOOT OFF THE BRAKE AND IT STARTS TO JERK AS IF YOU'RE TAPPING THE GAS AND LETTING OFF. IT HAPPENS 2 OR 3 TIMES A DAY WHEN I DRIVE A LOT. NOT SURE WHAT ELSE IT COULD BE. THE CAR WAS BUILT IN MAY 2008 AS FAR AS I KNOW, MEANING ITS NOT PART OF THE RECALL AS OF TODAY AUGUST 21, 2009. I CAN'T BELIEVE A CAR THAT HAS 18,000 MILES ON IT IS HAVING THESE MANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281384August 22, 2009
STEERING
WHEN DRIVING INTO A SWEEPING CURVE AT 45 - 65 MPH, THE STEERING MECHANISM OR RACK & PINION SYSTEM LOCKS AND FAILS ON MY '09 JETTA WOLFSBURG EDITION SOMETIMES LEADING TO A SHORT SKID AND TEMPORARY LOSS OF STEERING CONTROL. I PREVIOUSLY OWNED THE EXACT SAME YEAR AND MAKE VEHICLE THAT EXHIBITED THE SAME DEFECT. DUE TO THIS AND OTHER DEFECTS, THE MANUFACTURER REPLACED THE VEHICLE. I'M NOW STARTING TO EXPERIENCE THE SAME ISSUE WITH THE NEW REPLACEMENT VEHICLE. I'VE MADE THE MANUFACTURER AWARE OF THE ISSUE THROUGH MY LOCAL DEALER. THEY'VE CONDUCTED A THOROUGH REVIEW AND RELEASED THE CAR BACK TO ME UNABLE TO FIND ANYTHING WRONG. I WAS TOLD TO CONTINUE DRIVING THE CAR UNLESS/UNTIL IT RECURS. THE PROBLEM HAS NOT YET BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281288August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF VW DSG TRANSMISSION AFTER 7000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281301August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 VW JETTA TDI WAGON WITH DSG TRANSMISSION. HARSH / JERKY SHIFTING DURING LOW SPEED STOPS OR ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281314August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST READ THAT SOME VW'S ARE BEING RECALLED FOR A DSG TRANSMISSION DEFECT; I HAVE A 2009 JETTA SPORTSWAGEN THAT DOES NOT HAVE THE DSG AUTOMATIC TRANSMISSION, BUT I HAVE EXPERIENCED HESITATION AND A PERCEPTION OF STALLING WITH THE TRANSMISSION IN MY CAR ON SEVERAL OCCASIONS. USUALLY WHEN I AM TAKING OFF FROM A QUICK STOP, THE CAR WILL HESITATE ALMOST AS IF IT WERE STALLING; USUALLY I LIFT UP ON THE GAS PEDAL AND WHEN I REAPPLY IT, THEN THE CAR WILL MOVE. I HAD THE VW DEALER LOOK AT THIS AND THEY TOLD ME THAT IT WAS DUE TO THE ELECTRONIC CONTROLS OF THE TRANSMISSION GEARING AND THAT SOMETIMES THE TRANSMISSION DOESN'T "KNOW" WHAT GEAR TO CHOOSE TO MOVE FORWARD; THEY RESET THE TRANSMISSION MODULE SO THAT IT WOULD "RELEARN" MY DRIVING STYLE. THIS IS A DANGEROUS PROBLEM IN THAT IF YOU'RE PULLING OUT INTO TRAFFIC, AND THE CAR HESITATES OR "STALLS" THIS CAN BE HIGHLY PROBLEMATIC. THEREFORE, I ASK THAT YOU LOOK INTO A SIMILAR TRANSMISSION ISSUE WITH THE NON DSG AUTO TRANSMISSIONS ON THE JETTA. BY THE WAY, THE DEALER SAID THAT I WAS NOT THE FIRST PERSON TO COMPLAIN OF THIS PROBLEM. I ALSO TEST DROVE A TIGUAN RECENTLY WHICH I WAS CONSIDERING BUYING AND ON THE WAY OUT OF THE DEALERSHIP, THE CAR LITERALLY STARTED TO SLOW DOWN JUST AS IF IT WERE STALLING - SO THIS PROBLEM DOESN'T SEEM TO BE RESTRICTED JUST TO MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281329August 21, 2009
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
DRIVING ON I-95 IN JACKSONVILLE, FL, IT WAS RAINING WITH SOME POUNDING (APPROX. 1 INCH OF WATER) ON THE ROADWAY. I WAS MAINTAINING A SPEED OF 35-45 MPH WHEN THE EPC AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. AT FIRST THE CAR BEHAVED NORMALLY BUT AFTER ABOUT 5 MINUTES IT LOST POWER AND WOULD NOT ACCELERATE ABOVE 1500 RPM. FORTUNATELY I WAS ABLE TO QUICKLY TAKE AN EXIT RAMP OFF THE FREEWAY AND COAST INTO A GAS STATION, THE CAR CONTINUING TO REFUSE TO ACCELERATE. I TURNED THE CAR OFF AND WAITED FOR ABOUT 5 MINUTES. I STARTED UP AGAIN AND DROVE AROUND THE GAS STATION AND THINGS SEEMED NORMAL AGAIN, ALTHOUGH THE EPC LIGHT WAS STILL ILLUMINATED. STOPPED AGAIN AND WAITED ANOTHER 5 MINUTES. UPON STARTING UP AGAIN, BOTH WARNING LIGHTS WERE GONE AND THE CAR BEHAVED AND ACCELERATED NORMALLY. THIS DEFECT COULD HAVE CAUSED ME TO GET STOPPED IN TRAFFIC ON A BUSY FREEWAY POSSIBLY CAUSING A CRASH AND INJURIES. I WAS VERY LUCKY THAT IT HAPPENED WHERE IT DID AND I WAS ABLE TO PULL OFF TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281354August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED A 2008 VOLKSWAGEN JETTA WOLFSBERG EDITION. FROM A DEALERSHIP ON STATEN ISLAND. THE CAR NOW HAS APPROXIMATELY 5,000 MILES ON THE ODOMETER. WE BEGAN TO NOTICE THAT THE CAR WOULD LUNGE FORWARD FROM A STARTING POSITION WHILE IN DRIVE OR LUNGE BACKWARDS FROM A STARTING POSITION WHILE IN REVERSE. THE CAR MAKES VERY JERKY, JOLTY MOVEMENTS FORWARD. WE HAVE TAKEN IT TO THE DEALERSHIP OPEN ROAD IN BROOKLYN, NY. THE MECHANICS BELIEVE IT IS A TRANSMISSION ISSUE. THE PART IS ON ORDER, BUT THE DEALERSHIP HAS SAID IT IS SAFE TO DRIVE UNTIL THE PART COMES IN FROM GERMANY. ALTHOUGH THEY OFFERED US A "RENTAL" CAR JUST IN CASE WE FELT UNCOMFORTABLE. I READ TODAY (AUGUST 21ST) THAT VW IN CONJUNCTION WITH THE NHTSA IS RECALLING SEVERAL VW'S DUE TO PROBLEMS WITH THE DCT IN THE TRANSMISSION. I AM CONCERNED THAT THIS PROBLEM MAY INVOLVE MORE THAN THE CARS LISTED, AS I AM SURE THAT OUR VEHICLE IS AFFECTED BY THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281357August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2009 VOLKSWAGEN JETTA TDI STOPPED AND WOULD NOT MOVE. FORTUNATELY WE WERE NOT IN AN INTERSECTION THE FIRST TIME. THE SECOND TIME THERE WERE NO OTHER CARS AROUND WHEN THE CAR STOPPED. ALL OF THE GEARS WERE LIGHTING UP. THERE WAS NO WARNING. THE DEALERSHIP REPLACED THE INPUT SPEED SENSOR AND THE FLUID TEMPERATURE SENSOR AND WE FORTUNATELY HAVE NOT EXPERIENCED THE PROBLEM SINCE THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281266August 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MAKE: VOLKSWAGEN MODEL: JETTA SPORTWAGEN YEAR: 2009 DRIVETRAIN: TDI TRANSMISSION: DSG ISSUE: WHILE DECELERATING, AND UNDER NORMAL DRIVING CONDITIONS, THE DSG TRANSMISSION DOWNSHIFTS INTO NEUTRAL. DETAIL: THE P-R-N-D-S LETTERS ON THE MULTIFUNCTION DISPLAY BEGIN TO FLASH. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL THE VEHICLE IS BROUGHT TO A COMPLETE STOP, SHUT OFF, AND THEN RESTARTED WHILE DEPRESSING THE BRAKE. THIS TRANSMISSION FAILURE HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DOWNSHIFTING FROM 6TH TO 5TH AND WHILE COMING TO A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281168August 20, 2009
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE, EQUIPMENT
THE REAR BRAKE PADS, ON THE VEHICLE SIDE WITH THE EMERGENCY BRAKE CABLE ATTACHED, WEAR VERY PREMATURELY. THE DEALER INDICATED THIS TYPE OF VEHICLE HAS FAULTY BRAKE ADJUSTERS. THEY WOULD NOT REPLACE UNDER WARRANTY. THIS IS A SEVERE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281166August 20, 2009
SERVICE BRAKES, HYDRAULIC
2009 VW JETTA TDI. AT 20,000 MILES AND CHANGE MY LOCAL DEALER ADVISED ME I NEEDED TO REPLACE THE REAR BRAKES. FROM WHAT I HAVE READ THIS IS COMMON WITH JETTA'S. THE REAR BRAKES ARE A SAFETY ISSUE. THE LOCAL DEALERS SERVICE ADVISOR ADVISED ME THAT THIS WAS NORMAL FOR A JETTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281171August 20, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE AIR CONDITIONING CONDENSATE DRAIN TUBE IS NOT SECURED FROM THE FACTORY. TUBE WILL POP LOOSE AND FILL VEHICLE CARPET WITH STAGNANT AIR CONDITIONING WATER. DEALER REFUSES TO ACKNOWLEDGE OBVIOUS FACTORY DEFECT AS NO FASTENER WAS FOUND TO BE IN THE TUBE FASTENER TAB. DEALER REFUSES TO REPAIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281172August 20, 2009
ELECTRICAL SYSTEM
VEHICLE TRUNK UNLATCHES WHILE VEHICLE IS STANDING OR IN MOTION, WITH OR WITHOUT THE ENGINE RUNNING. ITEMS IN TRUNK MAY SPILL ONTO HIGHWAY, CAUSING ACCIDENT OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281169August 20, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE VEHICLE EXHAUST GAS RECIRCULATION COOLER LEAKS EXHAUST AFTER 50,000 MILES, EXPOSING THE VEHICLE OCCUPANTS TO EXHAUST GASES. ALTHOUGH THE EGR SYSTEM IS PURELY FOR EMISSIONS CONTROL, THE DEALER REFUSED TO FIX THE PART UNDER THE COVERED EMISSIONS WARRANTY. THIS PROBLEM CAN CAUSE THE DEATH OF THE OCCUPANTS OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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