Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10285748September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
TRANSMISSION LURCH FORWARD, SOMETIMES SKIP THE SHIFTS,ALSO SHIFTS ARE DELAYED OR ENG REV,TOO HIGH AND DOWNSHIFTHING IT KICKS 2 TO 1AND THERE'S A CLUNKING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285785September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. WHILE DRIVING 75 MPH THE TRANSMISSION SLIPPED INTO NEUTRAL GEAR. A TECHNICIAN CONCLUDED THAT THE TRANSMISSION WAS PERFORMING NORMALLY. HE THEN ADDED THAT DRIVING LONG DISTANCES IN WARMER WEATHER CONDITIONS COULD CAUSE THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE WAS 47,000. UPDATED 10/21/09. *LJ UPDATED 10/20/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285794September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS NO SPECIFIC EVENT THAT LED UP TO THE PROBLEMS. I BOUGHT THE CAR BRAND NEW AND PROBLEMS BEGAN AFTER ABOUT 4 MONTHS.THE CAR "BUCKS" OR "JERKS" WHEN GAS PEDAL DEPRESSED TO ACCELERATE. ALSO WHEN PULLING OUT OR WHEN CAR IS IN REVERSE (IE FOR PARKING,ETC). THE FIRST TIME I TOOK THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY SIMPLY RESET THE COMPUTER. THE PROBLEM PERSISTED SO I RETURNED TO THE DEALERSHIP. THE SECOND TIME WE WERE TOLD THE PROBLEM WAS THE CLUTCH PACKS AND THEY WERE REPLACED. THE PROBLEM CONTINUED AND THE THIRD TIME THE MECHATRONIC UNIT WAS REPLACED. THE PROBLEM IS STILL ONGOING AND I JUST DROPPED IT OFF TO THE DEALERSHIP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285800September 30, 2009
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE GLASS OF THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE REAR-VIEW MIRROR AND WINDSHIELD NEEDED TO BE REPLACED. HOWEVER HE ADDED THAT NO REPLACEMENTS PARTS WERE AVAILABLE BECAUSE THE COMPONENT WAS REDESIGNED. THE FAILURE MILEAGE WAS 50,200. THE CURRENT MILEAGE WAS 50,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285627September 29, 2009
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW JETTA. WHILE DRIVING IN WINDY CONDITIONS, THE HINGE ON THE TRUNK FRACTURED AND THE TRUNK OPENED. WHEN THE TRUNK OPENED, IT SLAMMED INTO THE WINDSHIELD, AND CAUSED IT TO SHATTER. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285490September 28, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 VW JETTA WITH 72K MILES ON IT. MY FRONT BRAKE PAD WHICH ARE ORIGINAL FROM THE DEALER HAVE 65% LEFT ON THEM, WHILE I AM GOING ONTO MY SECOND SET OF REAR BRAKES, THE FIRST A SET I DID A YEAR AGO. YES I DO HAVE HIGH MILES BUT I HAVE ALWAYS THOUGHT THAT THE FRONT ONES GO FIRST. I AM NOW SPENDING ABOUT $500 TO DO MY REAR PADS, ROTORS, CALIPER, AND CHANGING THE BRAKE FLUID. I THINK VW NEEDS TO SWITCH THE SENSOR TO THE REARS NOT THE FRONTS. IF I DIDN'T KNOW ANYTHING ABOUT CARS I WOULD HAVE WAITED FOR THE SENSOR TO GO OFF WHICH PROBABLY WOULDN'T BE UNTIL NEXT YEAR AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285358September 27, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
SUN ROOF DRAIN CLOGS!!! NO DIRECTION IN MANUAL FOR CLEANING NOR WARNING THAT IT CAN HAPPEN. I FOUND NEARLY THREE INCHES OF WATER IN THE FLOOR AND WATER ALL OVER THE INTERIOR FUSE BLOCK. MY CONCERN IS FIRE RELATED. CORROSION CAN LEAD TO HIGH IMPEDENCE CONNECTIONS AND AFTER WATER INTRUSION I HAVE NO IDEA HOW SAFE MY ELECTRICAL SYSTEM IS. THIS IS THE SECOND OR THIRD INCIDENT AND I FINALLY FOUND OUT WHAT WAS CAUSING THE PROBLEM BY DOING RESEARCH ON THE INTERNET. MANY OTHERS HAVE EXPERIENCED THIS PROBLEM AND IT APPEARS THAT THE DESIGN OF THE OUTLET NIPPLE IS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285084September 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS ON A TERMINAL ACCESS RAMP AT AN AIRPORT, AT LESS THAN 20MPH WHEN IT SUDDENLY LOST ALL MOTIVE POWER WITH THE ENGINE STILL RUNNING. THE "P-R-N-D-1-2" ON THE INSTRUMENT CLUSTER WAS FLASHING ON AND OFF AND THE TRANSMISSION SEEMED TO BE STUCK IN NEUTRAL REGARDLESS OF WHERE THE AUTOMATIC TRANSMISSION SELECTOR WAS PLACED. CAR HAD TO BE TOWED TO A VW DEALER AND WAS DIAGNOSED WITH A DEFECTIVE/ FAILED "MECHATRONIC UNIT" CAR REMAINED AT DEALERSHIP FOR SIX (6) WEEKS WAITING FOR PARTS. CAR WAS RETURNED ON 09-23-2009 AND APPEARS TO OPERATE NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284953September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 VW JETTA GLI WENT INTO NEUTRAL AND NOT ALLOW ME TO PULL AWAY FROM A RED LIGHT. THE CAR DRIFTED BACK AND SUDDENLY LURCHED INTO GEAR AND PULLED AWAY FINALLY. THE CAR HAS DONE THIS 2 OR 3 TIMES SINCE AND IS CURRENTLY BEING CHECKED BY MY LOCAL VW DEALER. I HAVE SPOKEN TO VW CUSTOMER SERVICE REGARDING THE DSG ISSUES. MY CAR IS NOT CURRENTLY UNDER ANY RECALL OR EXTENDED WARRANTY PROGRAM ACCORDING TO THEIR RECORDS WHEN CHECKING MY VIN. THERE HAVE BEEN OTHER STRANGE SHIFTS, BUT THE LACK OF POWER WHEN PULLING OUT IS VERY SCARY AND UNSAFE. I HAVE NOT EXPERIENCED THE FLASHING OF THE GEAR INDICATOR LIGHTS IN THE MULTI FUNCTION DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284883September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 VW JETTA TDI SPORTSWAGEN. WHEN MOVING FROM COMPLETE STOP, VEHICLE SOMETIMES PAUSES, THEN LURCHES FORWARD WITH SUDDEN ACCELERATION; EVEN THOUGHT STEADY FOOT PRESSURE WAS ON THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284695September 21, 2009
POWER TRAIN:MANUAL TRANSMISSION
2006 VW JETTA TDI W/ 14,000 MILES APPROACHING A YIELD, THE CLUTCH WAS DEPRESSED. THE CLUTCH STUCK TO THE FLOOR OF THE VEHICLE CAUSING THE VEHICLE TO LOOSE ALL TRANSMISSION FUNCTION. THE VEHICLE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE DEALER. IT HAS BEEN IDENTIFIED THAT SOME SACHS CLUTCH COMPONENTS HAVE A DEVELOPMENTAL (FRICTION MATERIAL) FLAW WHICH CAUSE PREMATURE CLUTCH DISC WEAR.THE DEALER DETERMINED THE TRANSMISSION FAILURE WAS DUE TO DRIVER ERROR. FRICTION MATERIAL FLAW ON CLUTCH PLATE OR PRESSURE PLATE WHICH LEADS TO BURNT, SHREDDED, OR MISSING CLUTCH PLATE MATERIAL ON CLUTCH PLATE. THIS SHOULD BE COVERED BY MY WARRANTY. ESPECIALLY SINCE THERE IS ONLY 14,000 MILES. THIS PROBLEM HAS BEEN REPORTED BY HUNDREDS OF 06 TDI OWNERS AND VW CONTINUES TO ACCEPT RESPONSIBILITY FOR THEIR FLAWED EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284752September 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; THE TRANSMISSION EXHIBITED A PULLING SENSATION AND BEGAN HESITATING INTERMITTENTLY. THE FAILURES PROGRESSED BETWEEN 0 TO 55 MPH AND THE ENGINE SURGED WHILE MAINTAINING SPEED. AN AUTHORIZED TECHNICIAN INFORMED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURERS DESIGN WITHOUT A REMEDY. THE COMPUTERIZED SYSTEM CODE WAS RESET TO THE MANUFACTURER'S SERVICE CODE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER TO FURTHER DIAGNOSE THE FAILURE. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284794September 21, 2009
ENGINE AND ENGINE COOLING
2003 VOLKSWAGEN JETTA 1.8 TURBO, ENGINE FAILURE DUE TO SLUDGE FORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284588September 19, 2009
ENGINE AND ENGINE COOLING
VOLKSWAGEN JETTA (ALL VW) HAVE PLASTIC IMPELLER WATER PUMP THAT BREAKS, CAUSING RAPID OVERHEATING AND POSSIBLE ENGINE SEIZURE. ENGINE SEIZURE MAY RESULT IN REAR END COLLISION. VOLKSWAGEN KNOWS OF THIS PROBLEM BUT REFUSES TO RECALL THE VEHICLES. NEW WATER PUMP IS REQUIRED TO REPAIR THE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284628September 19, 2009
POWER TRAIN
I BOUGHT MY 2002 VW JETTATDI IN 2004, DURING ROUTINE MAINTENANCE I DESCRIBED A HESITATION IN THE TRANSMISSION. THEY CHECKED THE TRANSMISSION FLUID AND SAID IT WAS "BURNED" AND REPLACED IT. I ASKED HOW IT GOT THAT WAY AND WAS TOLD SOMETHING GOT HOT IN THERE. THAT WAS IT. SEVERAL YEARS LATER AND ONE MORE CHANGING OF THE TRANSMISSION FLUID BECAUSE IT WAS BURNED, THE CAR WOULDN'T AUTOMATICALLY SHIFT INTO 4TH GEAR AND WOULD HESITATE AND SURGE FORWARD. THE MECHANIC REPLACED A SENSOR THAT TELLS THE CAR TO SHIFT INTO 4TH. IT WAS FINE FOR TWO WEEKS THEN, WHILE DRIVING 55 MPH ON THE HIGHWAY, THE CAR JOLTED LIKE I HAD HIT SOMETHING (WHICH I DID NOT BECAUSE I LOOKED)AND DECELERATED QUICKLY. I IMMEDIATELY PULLED OVER AND FROM THAT POINT ON THE CAR WOULD GO UP TO 20 - 30 MPH THEN BUCK AND DECELERATE TO 5 MPH. IT KEPT REPEATING THIS AS I TRIED TO ACCELERATE. 1ST GEAR AND REVERSE DIDN'T WORK AT ALL. WHEN THE CAR WAS BEING LOADED TO BE TOWED THE FRONT WHEELS WOULD NOT ROLL BACKWARDS WITH THE CAR IN NEUTRAL AND THE E BRAKE OFF. THE TRANSMISSION COMPANY SAID THE TRANSMISSION HAD MELTED DOWN INSIDE. AND IT WILL COST $4000.00 TO REBUILD THE TRANSMISSION. THE WAY THIS HAPPENED WAS VERY DANGEROUS; FORTUNATELY I WAS NOT PASSING ANOTHER CAR OR THAT THERE WERE NO CARS DIRECTLY BEHIND ME OR PULLING OUT TO CROSS TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284474September 18, 2009
SERVICE BRAKES, HYDRAULIC
2009 VOLKSWAGEN TDI JETTA 10,000 MILES. BROUGHT CAR INTO DEALER AND POINTED OUT THAT I BELIEVE SOMETHING IS WRONG WITH ESP SYSTEM. BOTH BACK ROTORS ARE HOT ENOUGH TO BURN YOU AFTER DRIVING SHORT DISTANCES WITH VERY LITTLE BREAKING. DEALER DETERMINE DRIVER SIDE CALIPER WAS BAD. THEY ARE REPLACING DRIVER SIDE CALIBER. SAYS IT WAS DRAGGING AND CAUSING ESP SYSTEM TO PULSE. WIFE HAS THE SAME PROBLEM ON HER 2009 TDI JETTA WHICH HAS 12000 MILES ON IT. BOTH CARS HAVE EXHIBITED THIS PROBLEM HAVE BEEN OCCURRING SINCE NEW. IT IS CAUSING PREMATURE BRAKE PAD AND ROTOR WEAR TO REAR. CAR IS STILL IN SHOP AFTER A WEEK WAITING ON PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284524September 18, 2009
SERVICE BRAKES, HYDRAULIC
SIGNIFICANT REAR BRAKE WEAR ON 2009 VW JETTA. MY RR BRAKE WORE DOWN TO METAL. RL BRAKE WAS AT 60% REMAINING, AND FRONT BRAKES WERE ALMOST PERFECT. VW CALLS THIS TYPE OF WEAR "NORMAL." ANYBODY WHO HAS EVER DRIVEN A CAR OR WORKED ON BRAKES KNOWS THAT IS A LAUGHABLE ASSERTION. THERE IS NOTHING NORMAL ABOUT ONE SET OF PADS COMPLETELY FAILING WHILE ALL OTHERS ARE WELL WITHIN SPECS. NOT ONLY IS THIS ANNOYING, IT IS DANGEROUS. THE CAR IS OBVIOUSLY APPLYING BRAKE PRESSURE TO ONE WHEEL MORE THAN THE OTHER THREE. WHEN THIS WHEELS BRAKES FAIL, HOW IS THE CAR EXPECTED TO STOP? I HAVE RESEARCHED THIS ONLINE AND FOUND MANY OTHER VW OWNERS EXPERIENCE THE SAME PROBLEM WITH THE SAME RESPONSE FROM VW, WHICH IS TO BLAME IT ON THE CONSUMER'S DRIVING. IN SOME INSTANCES, THE BRAKES WORN TO METAL AS EARLY AS 14,000 MILES, AND OFTEN FAIL AGAIN IN AS LITTLE AS 7 MONTHS AFTER REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284551September 18, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1. IMPROPER INSTALLATION OF THE VOLKSWAGEN M6 RECALL. OR DEFECTIVE PART ON A VOLKSWAGEN TDI 2004, OR FAULTY DESIGN. 2. THE LOWER EGR COOLER PIPE #038131521CC. THIS PIPE CRACKS CAUSING IMPROPER EMISSIONS AND EXHAUST GASES INTO THE ENGINE COMPARTMENT NEXT TO THE CABIN AIR FILTER INTAKE. POISON GASES IN THE VEHICLE INTERIOR. 3. REPLACED 3 CRACKED PARTS IN 1 YEAR. VOLKSWAGEN CLAIMS THERE IS NO PROBLEM AND WILL NOT LOOK INTO THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284564September 18, 2009
ENGINE AND ENGINE COOLING
I BOUGHT A 2002 VOLKSWAGEN JETTA GLS FROM A USED CAR DEALER LAST APRIL. I HAVE HAD A COUPLE PROBLEMS THAT I THOUGHT WAS UNIQUE TO MY SPECIFIC CAR, HOWEVER, AFTER HOURS OF RESEARCH I'VE FOUND THAT NUMEROUS OTHER JETTA OWNERS ARE HAVING SOME OF THE SAME PROBLEMS. 1. THE VEHICLE SMELLS LIKE CRAYONS 2. THE HEATER STOPS WORKING AND ONLY BLOWS OUT HOT AIR. 3. THE ENGINE EATS OIL AND HAS A PROBLEM WITH SLUDGE. THIS IS INAPPROPRIATE AND NO ONE IS TAKING ANY RESPONSIBILITY OR HAS A REMEDY FOR THESE PROBLEMS. I'M AFRAID THE FUMES FROM THE VEHICLE MAY BE TOXIC AND AM UNABLE TO GET RID OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284173September 16, 2009
STRUCTURE
2006 VOLKSWAGEN JETTA, ALL BUTTONS ON THE RADIO ARE DEFECTIVE, THE PLASTIC BUTTONS ARE BUBBLING AND DEFORMING AND PEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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